Vodavi Starplus Dispatch Revised Technical Manual
Have a look at the manual Vodavi Starplus Dispatch Revised Technical Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 60 Vodavi manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
STARPLUSŠDispatch™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
7(&+1,&$/7528%/(6+227,1*STARPLUSŠDispatch™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
STARPLUSŠDispatch™ 7(&+1,&$/7528%/(6+227,1* 6HFWLRQ ,VVXHD $SULO 3XWWKHSRZHUFRUGEDFNLQWRWKHXQLW +DYHWKHPZDLWXQWLO/,*+7RQWKHXQLWOLJKWVXS 7XUQWKH0RGHP2Q ,QDIHZVHFRQGVWKH$$OLJKWRQWKHPRGHPVKRXOGOLJKW XS DQG WKH XQLWPRGHP SDLU ZLOO IXQFWLRQ DV QRUPDO
7(&+1,&$/7528%/(6+227,1*STARPLUSŠDispatch™ ,VVXHD $SULO 6HFWLRQDQG IROORZWKH OLQNWR ,QWHJUDWLRQRFXPHQWDWLRQ ,I \RX GRQRWKDYHDFFHVVWRWKH,QWHUQHWWKHQFRQWDFW\RXUVDOHV SHUVRQDQGWKH\ZLOOID[\RXDFRS\,QWHJUDWLRQVDUHEHLQJ XSGDWHGIUHTXHQWO\VRFKHFNRIWHQIRU\RXUSKRQHV\VWHP 4 +RZ GR , SURJUDP WKH WHOHSKRQH V\VWHP WR ZRUN ZLWKP\S TARPLUSDispatch™ $,I\RXKDYHDFFHVVWRWKH,QWHUQHWJRWRKWWSZZZHV LV\VFRPDQGFOLFNWKH6XSSRUWEXWWRQ7KHQIROORZWKHOLQN WRS TARPLUSDispatch™LQILQLWH7DONSDWKDQG([SUHVVR DQGIROORZWKHOLQNWR,QWHJUDWLRQRFXPHQWDWLRQDQGFOLFN RQ WKHSKRQH V\VWHP \RX DUH LQWHUHVWHG LQ ,I\RX GR QRW KDYHDFFHVVWRWKH,QWHUQHWFRQWDFW7HFKQLFDO6XSSRUWDQG WKH\ZLOOID[\RXWKHLQIRUPDWLRQWKDWLVDSSURSULDWHIRU\RXU WHOHSKRQHV\VWHP 4:KDWLIP\SKRQHV\VWHPLVQRWRQWKHSKRQH V\VWHPLQWHJUDWLRQOLVW $7KHS TARPLUSDispatch™FDQLQWHJUDWHZLWKDOPRVWDQ\ WHOHSKRQH V\VWHP 7HOHSKRQH V\VWHPV WKDW VXSSRUW LQ EDQG LQWHJUDWLRQ FDQ QRUPDOO\ EH SURJUDPPHG ZLWK WKH KHOS RI7HFKQLFDO 6XSSRUWYLDWKH ,QEDQGPRGXOH,I \RXU WHOHSKRQH V\VWHP GRHV QRW VXSSRUW ,QEDQG LQWHJUDWLRQ WKHQ VRPH VZLWFKHV FDQ EH LQWHJUDWHG XVLQJ VXSHUYLVHG WUDQVIHUV ,I \RXU WHOHSKRQH V\VWHP RQO\ VXSSRUWV 2XW RI %DQGLQWHJUDWLRQW\SLFDOO\60,WKHQWKHWHOHSKRQHV\V WHP ZLOO QRW EH DEOH WR EH LQWHJUDWHG ZLWK WKHS TARPLUS Dispatch™ ,QDGGLWLRQ \RX FDQWU\ D SKRQH V\VWHP WKDW LV VLPLODU WR \RXUSKRQHV\VWHP7\SLFDOO\WHOHSKRQHV\VWHPPDQXIDF WXUHUVKDYHVLPLODUVHWWLQJVIRUDOOWHOHSKRQHV\VWHPVWKH\ FUHDWH 47KHWHOHSKRQHV\VWHPVHQGVULQJWRWKHYRLFHPDLO SRUWEXWWKHS TARPLUSDispatch™ZLOOQRWDQVZHU $7KHUHFRXOGEHPDQ\FDXVHVRIWKHSUREOHP6HHEHORZ IRUSRVVLEOHVROXWLRQV
STARPLUSŠDispatch™ 7(&+1,&$/7528%/(6+227,1* 6HFWLRQ ,VVXHD $SULO
7(&+1,&$/7528%/(6+227,1*STARPLUSŠDispatch™ ,VVXHD $SULO 6HFWLRQ
STARPLUSŠDispatch™ 7(&+1,&$/7528%/(6+227,1* 6HFWLRQ ,VVXHD $SULO 0DNH FHUWDLQ WKDW WKH ODVW OLQH RQ D WZR SRUW V\VWHP DQG WKHODVWWZROLQHVDUHSOXJJHGLQRQDQGSRUWXQLWV 7KH QRWLILFDWLRQ VHWWLQJV DUH WUDQVPLWWHG RQ WKHVH OLQHV :LWKRXWWHOHSKRQHOLQHVSOXJJHGLQWRWKHQRWLILFDWLRQSRUWV WKHS TARPLUSDispatch™ZLOOEHXQDEOHWRQRWLI\WKHWHOH SKRQHV\VWHPRIQHZPHVVDJHV 4+RZGR,PRGLI\D&RPPDQG)LOH $
7(&+1,&$/7528%/(6+227,1*STARPLUSŠDispatch™ ,VVXHD $SULO 6HFWLRQ$7KHUHFRXOGEHPDQ\FDXVHVRIWKHSUREOHP6HHEHORZ IRUSRVVLEOHVROXWLRQV
STARPLUSŠDispatch™ ,VVXHD $SULO $SSHQGL[$L 7$%/(2)&217(176)25$33(1,;$ $ &203$7,%/(3%;6