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ViewSonic Projector Pro9500 User Manual

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    • In standby mode, the POWER indicator will flash green for approx. 3 
    seconds when at least 1 “Power ON” schedule is saved.
    • When the schedule function is used, the power cord must be connected to the 
    projector and the outlet. The schedule function does not work when the breaker 
    in a room is tripped. The power indicator will lights orange or green when the 
    projector is receiving AC power. NOTE
    Schedule Settings 7.3 Event Scheduling(Continued)
    Schedule settings can be configured from a web browser.
    Example: If the IP address of the projector is set to 192.168.1.10:
    1) Enter “http://192.168.1.10/” into the address bar of the web browser.
    2) 
     
    Enter your user name and password, and then click the 
    [OK]. 
    3) 
     
    Click the [Schedule Settings]
     on the main menu and select the required 
    schedule item. For example, if you want to perform the command every Sunday , 
    please select the  [Sunday].
    4) Click the [Enable] check box to enable scheduling.
    5) Enter the date (month/day) for specific date scheduling.
    6) Click the [Apply] button to save the settings.
    7) 
     
    After configure the time, command and parameters, click the 
    [Register] to add 
    the new event.
    8) Click the [Delete] button when you want to delete a schedule.
    There are three types of scheduling.
    1) Daily: Perform the specified operation at a specified time every day . 
    2) 
     
    Sunday ~ Saturday: Perform the specified operation at the specified time on a 
    specified day of the week. 
    3) Specific date: Perform the specified operation on the specified date and time.
    7. Other Functions 
    						
    							
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    7.3 Event Scheduling(Continued)
    Date/Time Settings
    • The battery for the built in clock may be dead if the clock loses time 
    even when the date and time have been set correctly. Replace the battery by 
    following the instructions on replacing the battery. 
    (Replacing the internal clock battery in the Quick Start Guide )
    • The internal clock’s time may not remain accurate. Using SNTP is 
    recommended to maintain accurate time. NOTE
    The Date/Time setting can be adjusted via a web browser.
    Example: If the IP address of the projector is set to 192.168.1.10:
    1) 
     
    Enter “http://192.168.1.10/” into the address bar of the web browser. 
    2) 
     
    Enter your user name and password, and then click the 
    [OK]. 
    3) 
     
    Click the [Date/Time Settings] on the main menu and configure each item. 
    Refer to item 3.8 Date/Time Settings for further information.
    4) Click the [Apply] button to save the settings. 
    7. Other Functions 
    						
    							
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    7.4  Command Control via the Network
    You can configure and control the projector via the network using RS-232C 
    commands.
    Communication Port
    The following two ports are assigned for the command control.
    Command Control Settings
    4) 
     Click the [Enable] check box to open Network Control Port1 (Port: 23) to use 
    TCP #23. Click the [Enable] check box for the [Authentication]  setting when 
    authentication is required, otherwise clear the check box.
    5) 
     Click the [Enable] check box to open Network Control Port2 (Port: 9715) to 
    use TCP #9715. Click the  [Enable] check box for the [Authentication]  setting 
    when authentication is required, otherwise clear the check box.
    6) Click the [Apply] button to save the settings. Configure the following items from a web browser when command control is used.
    Example: If the IP address of the projector is set to 192.168.1.10:
    1) Enter “http://192.168.1.10/” into the address bar of the web browser.
    2) 
     Enter your user name and password, and then click the  [OK]. 
    3) Click the [Port Settings] on the main menu.
    7. Other Functions
    TCP #23 (Network Control Port1 (Port: 23))
    TCP #9715 (Network Control Port2 (Port: 9715))
    • Command control is available only via the specified port above.NOTE 
    						
    							
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    7.4  Command Control via the Network (Continued)
    When the authentication setting is enabled, the following settings are required.
    7) Click the [Security Settings] on the main menu. 
    8) Click the [Network Control] and enter the desired authentication password. * See NOTE.
    9) Click the [Apply] button to save the settings.
    NOTE
    7. Other Functions
    • The Authentication Password will be the same for  Network Control 
    Port1 (Port: 23), Network Control Port2 (Port: 9715), PJLink™ Port (Port: 
    4352) , My Image Port (Port: 9716) and Messenger Port (Port: 9719) .
    • The new configuration settings are activated after restarting the network 
    connection. When the configuration settings are changed, you must restart the 
    network connection. You can restart the network connection by clicking the 
    [Network Restart]  on the main menu. 
    						
    							
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    Command Format
    Command formats differ among the different communication ports.
    ● 
     TCP #23 
    You can use the RS-232C commands without any changes. The reply data 
    format is the same as the RS-232C commands.  
    However, the following reply will be sent back in the event of authentication 
    failure when authentication is enabled.
    Header Data length RS-232Ccommand Check SumConnection 
    ID
    0x02 0x0D 13 bytes 1 byte1 byte
    Reply Error code
    0x1F 0x040x00
    
    Header
      →   0x02, Fixed
    Data length
      →   RS-232C commands byte length (0x0D, Fixed)
    RS-232C command
      →     RS-232C commands that start with 0xBE 0xEF  
    (13 bytes)
    Check Sum
      →     This is the value to make zero on the addition of the 
    lower 8 bits from the header to the checksum.
    Connection ID
      →     Random value from 0 to 255 (This value is attached 
    to the reply data)
    ● 
     TCP #9715
    Send Data format
    The following formatting is added to the header (0 x 02), Data length (0 x 0D), 
    Checksum (1 byte) and Connection ID (1 byte) of the RS-232C commands.
    7. Other Functions
    7.4   Command Control via the Network (Continued) 
    						
    							
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    Reply Data format
    The connection ID (the data is same as the connection ID data on the sending 
    data format) is attached to the RS-232C commands reply data.
    
    ReplyConnection 
    ID
    0x06 1 byte
    
    ReplyConnection 
    ID
    0x15 1 byte
    
    Reply Error code Connection 
    ID
    0x1C 2 bytes 1 byte
    
    
    
    Reply DataConnection 
    ID
    0x1D 2 bytes 1 byte
    ReplyStatus code Connection 
    ID
    0x1F 2 bytes 1 byte
    ReplyAuthentication 
    Error code Connection 
    ID
    0x1F 0x040x00 1 byte
    7. Other Functions
    7.4  Command Control via the Network (Continued) 
    						
    							
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    Automatic Connection Break
    The TCP connection will be automatically disconnected after there is no 
    communication for 30 seconds after being established.
    The projector does not accept commands without authentication success 
    when authentication is enabled. The projector uses a challenge response type 
    authentication with an MD5 (Message Digest 5) algorithm.
    When the projector is using a LAN, a random 8 bytes will be returned if 
    authentication is enabled. Bind this received 8 bytes and the Authentication 
    Password and digest this data with the MD5 algorithm and add this in front of the 
    commands to send.
    Following is a sample if the Authentication Password is set to “password” and the 
    random 8 bytes are “a572f60c”. Authentication
    1) Connect the projector.
    2) Receive the random 8 bytes “a572f60c” from the projector.
    3) 
     Bind the random 8 bytes “a572f60c” and the Authentication Password 
    “password” and it becomes “a572f60cpassword”.
    4) 
     Digest this bind “a572f60cpassword” with MD5 algorithm.  
    It will be “e3d97429adffa11bce1f7275813d4bde”.
    5) 
     Add this “e3d97429adffa11bce1f7275813d4bde” in front of the commands 
    and send the data.  
    Send “e3d97429adffa11bce1f7275813d4bde”+command.
    6) 
     When the sending data is correct, the command will be performed and the 
    reply data will be returned. Otherwise, an authentication error will be returned.
    • As for the transmission of the second or subsequent commands, the 
    authentication data can be omitted when the same connection. NOTE
    7. Other Functions
    7.4   Command Control via the Network (Continued) 
    						
    							
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    8. Troubleshooting
    8. Troubleshooting
    ProblemLikely Cause Things to CheckReference 
    Page 
    Number
    No image The projector is not turned 
    on.
    Is the projector’s lamp on? 18, 100  
    in the 
    Operating  Guide
    The projector’s input source 
    isn’t switched to LAN. Is the projector switched to 
    LAN? 19, 20  
    in the 
    Operating  Guide
    Connection to the Network
    The projector 
    that you want 
    to connect to is 
    nowhere to be 
    found on the 
    list of available 
    projectors The computer and/or 
    projector’s network settings 
    are not configured correctly.
    Check the network 
    configurations of the 
    computer and projector. If 
    you change the projector’s 
    settings, turn off the 
    projector’s AC power and 
    then turn it on again. If you 
    simply put the projector in 
    STANDBY power mode and 
    then turn it on again, the new 
    settings might not take effect.
    –
    Firewall software other than 
    Windows
    ® Firewall is installed 
    in your computer. Refer to the manual for the 
    firewall software and take 
    one of the following actions:
    - Exclude the “LiveViewer” 
    from blocking item list
    - Disable the firewall while 
    using the “LiveViewer”
    –
    Can't 
    communicate The computer and/or 
    projector's network settings 
    are not configured correctly.
    Check the network 
    configurations of the 
    computer and projector.
    –
    An access point is used, and 
    your computer is connected 
    to the access point via 
    wireless LAN. Use network utilities that may 
    come with your computer 
    or wireless LAN card to 
    establish wireless network 
    connection. For detail, 
    refer to the manual of the 
    computer or the card.
    –
    (continued on next page) 
    						
    							
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    ProblemLikely Cause Things to CheckReference
     
    Page 
    Number
    Network Presentation
    The projected 
    image is rather 
    slow compared 
    to that of the 
    computer The projector isn’t capable 
    of relaying dynamic images 
    such as PowerPoint® 
    animation at full speed. Switching the priority to 
    ‘Transmission Speed’ under 
    the options menu may help 
    to improve speed.
    41
    The compression rate being 
    used for transferring the 
    images is too low. Switching the priority to 
    ‘Transmission Speed’ under 
    the options menu may help 
    to improve speed.
    41
    Can't display 
    the movies 
    correctly.
    In some combinations of 
    computer's video card and 
    application software, there is 
    a possibility that true image - 
    especially movies played by media 
    player - cannot be transferred to 
    the projector with the “LiveViewer”.If there is a video 
    acceleration level adjustment 
    function in your application, 
    please try to adjust it. Refer 
    your application manual in 
    detail. –
    Network connection between the 
    computer and 
    projector is 
    disconnected 
    when computer 
    display resolution 
    is changed 
    during Network 
    Presentation.
    The computer-Projector 
    network connection might be 
    disconnected when computer 
    display resolution is changed 
    while displaying picture.Please re-connect using 
    “Connect button” after 
    changing computer display 
    resolution, or change display 
    resolution before connecting 
    with the “LiveViewer”.
    37
    Images 
    contain lots of 
    interference. The compression rate being 
    used for transferring the 
    images is too high.
    Try setting the priority to 'Image 
    Quality' in the “LiveViewer” 
    Option menu. You may 
    experience a drop in speed.
    41
    Neither transparency 
    nor translucency 
    effects (Glass)Using the “LiveViewer” with 
    Windows® Aero® mode.
    The “LiveViewer” does not 
    support these features of 
    Windows Vista® Aero®.
    –
    (continued on next page)
    8. Troubleshooting
    8. Troubleshooting (Continued) 
    						
    							
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    ProblemLikely Cause Things to CheckReference
     
    Page 
    Number
    Others
    - 
     
    Information from 
    the projector 
    to computer is 
    not correct or 
    completed
    - 
     
    The projector does 
    not respond
    - 
     
    Image on screen 
    is frozen.
      Communication between the 
    projector and computer is not 
    working well.
    NETWORK Functions of the 
    projector is not working well. Try “RESTART” in SERVICE 
    menu under the NETWORK 
    menu.
    70  
    in the 
    Operating  Guide
    8. Troubleshooting (Continued)
    8. Troubleshooting 
    						
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