ViewSonic Pjd5223 Projector User Manual
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46 Limited Warranty VIEWSONIC® PROJECTOR What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defect\ ive in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may includ\ e remanufactured or refurbished parts or components. Limited Three (3) year General Warranty Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp from the date of the first consumer purchase; Europe except Poland: Three (3) years warranty for all parts excluding the lamp, three (3) years for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Poland: Two (2) years warranty for all parts excluding the lamp, two (2) years for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. Limited One (1) year Heavy Usage Warranty:Under heavy usage settings, where a projector’s use includes more than fourteen (14) hours average daily usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. Other regions or countries: Please check with your local dealer or local ViewSonic office for the warranty information.Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only. All accessory lamps purchased separately are warranted for 90 days. Who the warranty protects:This warranty is valid only for the first consumer purchaser. What the warranty does not cover:1. Any product on which the serial number has been defaced, modified or removed.2. Damage, deterioration, failure, or malfunction resulting from: a. Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, improper maintenance, unauthorized product modification, or failure to follow instructions supplied with the product. b. Operation outside of product specifications. c. Operation of the product for other than the normal intended use or not u\ nder normal conditions. d. Repair or attempted repair by anyone not authorized by ViewSonic. e. Any damage of the product due to shipment. f. Removal or installation of the product.
47 g. Causes external to the product, such as electric power fluctuations or failure. h. Use of supplies or parts not meeting ViewSonic’s specifications. i. Normal wear and tear. j. Any other cause which does not relate to a product defect.3. Removal, installation, and set-up service charges. How to get service: 1. For information about receiving service under warranty, contact ViewSonic Customer Support (please refer to “Customer Support” page). You will need to provide your product’s serial number.2. To obtain warranted service, you will be required to provide (a) the or\ iginal dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (\ e) the serial number of the product.3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose. Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other c\ ommercial loss, even if advised of the possibility of such damages. 2. Any other damages, whether incidental, consequential or otherwise. 3. Any claim against the customer by any other party. Effect of state law: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you. Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.For users in Europe and Russia, full details of warranty provided can be found in www .viewsoniceurope.com under Support/Warranty Information. 4.3: Projector Warranty PRJ_LW01 Rev. 1h 06-25-07
48 Mexico Limited Warranty VIEWSONIC® PROJECTOR What the warranty covers:ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in \ material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories. How long the warranty is effective:3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.All accessory lamps purchased separately are warranted for 90 days.Who the warranty protects:This warranty is valid only for the first consumer purchaser.What the warranty does not cover:1. Any product on which the serial number has been defaced, modified or removed.2. Damage, deterioration or malfunction resulting from: a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product. b. Any damage of the product due to shipment. c. Causes external to the product, such as electrical power fluctuations or failure. d. Use of supplies or parts not meeting ViewSonic’s specifications. e. Normal wear and tear. f. Any other cause which does not relate to a product defect.3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.4. Removal, installation, insurance, and set-up service charges.How to get service:For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for\ your future use. Please retain your receipt of proof of purchase to support your warranty claim.For Your RecordsProduct Name: ________________________ Model Number: __________________________Document Number: ____________________ Serial Number: ___________________________Purchase Date: ________________________ Extended Warranty Purchase? _______________(Y/N) If so, what date does warranty expire? _________1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) \ the serial number of the product.2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.Limitation of implied warranties:There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.Exclusion of damages:ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity , loss of goodwill, interference with business relationships, or other commercial loss, even\ if advised of the possibility of such damages.2. Any other damages, whether incidental, consequential or otherwise.3. Any claim against the customer by any other party.4. Repair or attempted repair by anyone not authorized by ViewSonic.
49 Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:Name, address, of manufacturer and importers:México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,Col. San Fernando Huixquilucan, Estado de MéxicoTel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htmNÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004Hermosillo:Distribuciones y Servicios Computacionales SA de CV.Calle Juarez 284 local 2Col. Bugambilias C.P: 83140Tel: 01-66-22-14-9005E-Mail: [email protected] Villahermosa:Compumantenimietnos Garantizados, S.A. de C.V.AV. GREGORIO MENDEZ #1504COL, FLORIDA C.P. 86040Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09E-Mail: [email protected] Puebla, Pue. (Matriz):RENTA Y DATOS, S.A. DE C.V. Domicilio:29 SUR 721 COL. LA PAZ72160 PUEBLA, PUE.Tel: 01(52).222.891.55.77 CON 10 LINEASE-Mail: [email protected] Veracruz, Ver.:CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419ENTRE PINZÓN Y ALVARADOFracc. Reforma C.P. 91919Tel: 01-22-91-00-31-67E-Mail: [email protected] Globales en ComputaciónC. Magisterio # 3321 Col. MagisterialChihuahua, Chih.Tel: 4136954E-Mail: [email protected] Cuernavaca Compusupport de Cuernavaca SA de CVFrancisco Leyva # 178 Col. Miguel HidalgoC.P. 62040, Cuernavaca MorelosTel: 01 777 3180579 / 01 777 3124014E-Mail: [email protected] Federal: QPLUS, S.A. de C.V.Av. Coyoacán 931Col. Del Valle 03100, México, D.F.Tel: 01(52)55-50-00-27-35E-Mail : [email protected] Guadalajara, Jal.:SERVICRECE, S.A. de C.V.Av. Niños Héroes # 2281Col. Arcos Sur, Sector Juárez44170, Guadalajara, JaliscoTel: 01(52)33-36-15-15-43E-Mail: [email protected] AcapulcoGS Computación (Grupo Sesicomp)Progreso #6-A, Colo Centro39300 Acapulco, GuerreroTel: 744-48-32627 Monterrey:Global Product ServicesMar Caribe # 1987, Esquina con Golfo PérsicoFracc. Bernardo Reyes, CP 64280Monterrey N.L. MéxicoTel: 8129-5103E-Mail: [email protected]: ELECTROSERAv Reforma No. 403Gx39 y 41Mérida, Yucatán, México CP97000Tel: (52) 999-925-1916E-Mail: [email protected] Oaxaca, Oax.:CENTRO DE DISTRIBUCION YSERVICIO, S.A. de C.V.Murguía # 708 P.A., Col. Centro, 68000, OaxacaTel: 01(52)95-15-15-22-22Fax: 01(52)95-15-13-67-00 E-Mail. [email protected]:STDAv Ferrocarril Sonora #3780 L-C Col 20 de NoviembreTijuana, Mexico FOR USA SUPPORT: ViewSonic Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USATel: 800-688-6688 (English); 866-323-8056 (Spanish);Fax: 1-800-685-7276E-Mail: http://www.viewsonic.com 4.3: ViewSonic Mexico Limited Warranty PRJ_LW03 Rev. 1A 06-25-07