Toshiba Strata Vie Electronic Key Telephone System User Guide
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CALL HOLD and TRANSFER (cont.) EXCLUSIVE HOLD(CO line must appear on your station) While connected to an outside call, depress the m key twice. l The CO line LED will flash at a fast (10 IPS) rate. l To reconnect the call, depress thealine key on hold. NOTE: When a CO line is placed on Exclusive Hold, it may not be picked up by another station. NIGHT TRANSFERPROGRAMMABLE OPTION On an optional basis, your system can function with two or three ringing patterns. If three patterns are selected, they are designated DAY, DAY 2, and NITE. If only two patterns are selected, DAY and NITEdesignations are used. l In both cases, different ringing patterns are chosen by sequential depressions of the m key on station 10. l The active pattern is shown by the state of the NT LED as follows: DAY DAY 2 NITE Three-patternTwo-pattern OFF OFF FLASH N/A ONON
TOSHIBAMESSAGES MESSAGE WAITINGPROGRAMMABLE OPTION 1) The Message Center calls the station on intercom. l If no answer, depress the m key on the l Message Center EKT. This causes the MW/FL LED on the called station to illuminate.l MW/FL LED at Message Center illuminates (will go off when the connection is broken). 2) Called station user lifts handset and depresses the m and m keys. l After receiving the message(s), hang up.3) To clear the MW/FL LED at the called station, depress the m key. 4) To clear the MW/FL LED from the Messaae Center. call station and depress the m key twice. PAGING ITO PAGE 1) Lift the handset. 2)Depress the m key and dial the following: mm= All Call -*.*.,. ..-. . .-a-3) Mak!“your announcement in a normal voice level and repeat it.4) Hang up when you have completed your announce- ment. I“Programmable Option iI= Group #1 ID= Group #2 Pi= Group #3Group #4 All Call !with External Page)* FvtPrnnl Pans
MESSAGES (continued)STATION-TO-STATION MESSAGE WAITING WITH LCD 1)Lift the handset. 2)Dial the desired station number. l If no answer (busy or DND), depress the mkey. This causes the m key on the called station to flash. l The called station’s LCD will display the calling station number. 3)Called station user depresses the m and mkeys to return the call. 4)To clear the MW/FL LED at the called station, depress the m key. 5) To clear the MW/FL LED from the calling station, depress the, dial the station number and depress the NOTE: Up to four Message Waiting displays may be stored on the LCD; the station number in the left most position will be called when the m key is depressed. To rotate the station numbers, depress the i key.
MISCELLANEOUS FEATURESACCOUNT CODE RECORDING On some calls, you may be required (forced) to dial an account code before dialing an outside number. On other calls, you may wish to record an account number voluntarily after either dialing an outside number or receiving an incoming call. The code you enter will be recorded on the Station Message Detail Recording (SMDR) printout with the details of your call. TO RECORD A FORCED ACCOUNT CODE 1) Access a CO line. l You will hear dial tone. 2)Dial the- -digit account code on the dial pad. l Dial tone disappears as you dial the first digit. l You will hear dial tone as you depress the last digit. 3) Dial the outside directory number. TO RECORD A VOLUNTARY ACCOUNT CODE 1) An incoming or outgoing call is in progress. 2)Dial lim on the dial pad. l The other party has been put on hold. 3)Dial the---digit account code on the dial pad. l You will be reconnected when you dial the last digit. 4) Resume your conversation. NO TES: 1.Unless you dial the correct number of digits, you will not receive dial tone (forced) or be reconne,cted (voluntary). 2.With Forced Account Code, any digits dialed after the code will be treated as part of the outside direc- tory number. 3.With VoluntaryAccount Code, any digits dialed afterthe code will be heard as tones by the other party.
MISCELLANEOUS FEATURES (cont.)ALARM mA station lo-only programmable option used with an optional Door Phone Control Unit and alarm system to cause a signal in the system. Depressing the mkey resets the alarm signal in the system. BACKGROUND MUSIC (BGM) If Music-on-Hold is available on your system, you may listen to background music via your station’s speaker by depressing the m key. Adjust the vol- ume with the control on the lower right side of your EKT. DIRECT STATION SELECTION m and w KEYS (HOTLINE)A programmable option that allows up to two stations to be dialed directly by depressing the m or mkey. The key’s LED also shows the status (busy/DND) of that station. If connected to a CO line, depressing this key will put the party on hold. Transfer the call as you would normally by voice announcing or camping on. DOOR LOCK r;nmDepressing the w key controls a switch con- nected to a door lock or similar device.
-TOSHIBA-m MISCELLANEOUS FEATURES (cont.) DOOR PHONETO ANSWER THE DOOR PHONE 1)You will hear a distinctive ringing tone.2) Lift the handset. l The INT LED lights. l You are connected to the door phone.3) Hang up when the call is completed.TO CALL/MONITOR A DOOR PHONE 1) Lift the handset. 2) Depress the m key. l You will hear intercom dial tone. l INT LED will flash at l-use rate.3) Dial the desired number: Door phone A = 11Door phone B = anDoor phone C = 11 l You will not hear a warning tone.4) Hang up when the call is completed or when you no longer wish to monitor the door phone.TO USE A DOOR PHONE 1) Depress the button. l You will hear a distinctive ringing tone.2) When answered, speak at a normal voice level in the direction of the door phone. OVERRIDETO INITIATE A BUSY OVERRIDE SIGNAL After reaching a busy station, you may signal that station that a call is waiting by dialing 1 . l A tone signal will be heard at the busy station.TO OVERRIDE DND (PROGRAMMABLE OPTION) After reaching a DND station, you may signal that station that a call is waiting by dialing 1 . *A tone signal will be heard at the DND station. (continued)
32F,-TOSHIBA-9 MISCELLANEOUS FEATURES (cont.)OVERRIDE (cont.) TO INITIATE EXECUTIVE OVERRIDE (PROGRAM- MABLE OPTION) After reaching a busy station, Executive Override allows you to enter an established conversation by dialing 1.l A tone signal will be heard prior to entering the conversation. PRIVACY/NON-PRIVACYPROGRAMMABLE OPTION In a non-private system, the M key prevents other stations from breaking into an in-progress CO line call.Depress the m key. l PRV LED goes on. l Your station has CO line privacy. STATION SECURITY lirilili]PROGRAMMABLE OPTION The m key allows a station to turn its micro- phone off/on while idle. Handsfree answerback is inoperable while the microphone is off.1) Depress the m key. l MC0 LED lights. o Microphone is turned off.2) Depress the m key to turn the microphone on again. l MC0 LED goes off.
MISCELLANEOUS FEATURES (cont.) TONE/PULSE SENDINGPROGRAMMABLE OPTION In some areas, CO line calls must be made using rotary-dial pulses. In order to access remote equipment requiring tones in these areas (such as automatic tellersor answering machines), you must change to DTMF tone sending after you have dialed the outside directory number.Depressing the m key changes the outpulsing status of the CO line in use: TONE LED ON indicates DTMF tones are output; LED OFF indicates Dial Pulses are output.TO CHANGE TO TONE SENDING 1) After you have dialed a telephone number and the call is in progress, depress the n;m3 key. *The TONE LED goes on. l Depressing the dial pad keys will cause DTMF tones to be transmitted.2) To switch back to rotary-dial pulse transmission, depress the m key again. l The TONE LED goes off. l Depressing the dial pad keys will now cause rotary-dial pulses to be transmitted. IToSH’6A-
LIQUID CRYSTAL DISPLAYYour EKT is equipped with a 32-character Liquid Crystal Display (LCD), consisting of two rows of 16 characters each. In its idle state, the lower 16 characters give you an accurate desk clock and calendar combina- tion. When you have an outside call in progress, an Elapsed Time display gives a constant reminder of the call duration. In addition, a variety of information displays make your call handling more efficient. All display functions occur automatically as call processing proceeds.Only one manual operation is possible; that is, the display can be shifted between Date/Time and Elapsed Time display by depressing the i (or m ,if equipped) key during an active CO line call. NOTE: The upper row of 16 characters and the three function keys to the right of the display (SCRL, PAGE, MODE) are reserved for future use. SUMMARY OF LCD FUNCTIONS TypeWhen Displayed A) Date/TimeIdle Telephone Erl Note:1-01 12-06The Date/Time is adjusted on a system-wide basis by station 10. (continued)
TOSHlBA~-q LIQUID CRYSTAL DISPLAY (continued)13) CO Line Number 1) Incoming Call 2) When call is answered, display shifts to the right. I11 c-313) Outgoing C) Dialed Number 1) CO Line 2) Intercom Line DIncoming CO call - if your EKT is programmed for incoming ringing on that CO line.Transferred CO call - CO line is transferred in the ringing state by another station.Camped-on CO call - CO line was camped-on your busy EKT and rings in when EKT is idle. Hold recall - automatic recall of a line on hold.Trunk Queuing - when a line is being offered by the trunk queuing feature.Outgoing CO line call - when a CO line is selected prior to dialing. This display will be re- placed by the dialed number when dialing commences.The digits are displayed as a number is dialed on a CO line or Intercom using: l Manual Dialingl Automatic Dialing l Repeat Last Number Dialed l Saved Number RedialNOTES: 1. If the number was dialed on a CO line, the display will automa tically change from Dialed Number to Elapsed Time after a preselected per- iod of time. (continued)