Toshiba Strata Dk Pc Attendant Console User Guide

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Conference Calls
Basic Calling49
Adding a Station to Create a Conference Call
You can add another station to the current call connection to create a conference call.
äTo add a station to create a conference call3. Upon answering the call, 
select the held party in the 
Loop box
...or
highlight the held party name, 
and then select the Join 
button.You are now connected to the source and destination 
parties in a three-way...

Conference Calls––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
50PC Attendant Console
Adding a CO Line to Create a Conference Call
äTo add a CO Line to create a conference call
1. While on a call, select the 
Conf/Trns button.The current call is place on hold. You hear internal 
dial tone. If connected to two CO Lines, both display 
in the Loop box.
2. Enter the number to dial. 
Select the line or group to use 
for the call if an access code 
was not entered as part of the...

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Call Splitting (Split/Switch)
Basic Calling51
Call Splitting (Split/Switch)
Call Splitting enables you to alternate between source and destination sides of a call while 
keeping the two parties separate on the console. This feature can be performed only when the 
console is involved as the third party in a three-way conference.
äTo use Call Splitting
1. After forming a three-way 
conference, select Split.The destination party is...

Trunk-to-trunk Connections–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
52PC Attendant Console
Trunk-to-trunk Connections
A trunk-to-trunk connection lets you connect two CO lines, then drop out of the conversation. 
Both CO lines display in the Loop box until the call is released by the caller hanging up, or 
until you release the call. CO Lines that do not provide disconnect supervision must be 
supervised by you or the call disconnects when you release, thus, you are required...

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Trunk-to-trunk Connections
Basic Calling53 ä
To monitor a trunk-to-trunk connection
1. Select one of the held lines in 
the Loop box.You are connected to both CO lines.
2. Select the Exit button if they 
are still talking
...orYou exit the conversation, but the two outside parties 
remain connected.
select the Release button if 
the parties have hung up.
CAUTION!When you press Release, the call is 
dropped and all parties are...

Call Supervision–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
54PC Attendant Console
Call Supervision
Supervised Loop operation supervises a transferred CO line call. The call may be an 
incoming call or a call originated at the console. The Supervised Loop is assigned in system 
programming.
äTo supervise a call
äTo monitor a supervised call1. While on a call, select the 
Conf/Trns button.The Conference/Transfer dialog box displays.
2. Enter the number to dial or 
dial...

Advanced Calling55
Advanced Calling4
This chapter explains how to use advanced features which are accessed from the Features 
menu (shown below) located on the Menu Bar. 

Speed Dial–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
56PC Attendant Console
Speed Dial
This feature enables you to store 40 Speed Dial Numbers for your personal use. Up to 100 or 
800 system Speed Dial numbers (depending on your Strata DK system size) can be used by 
any telephone within your system. You can store area and access codes, as well as the 
following special functions.
äTo store Speed Dial numbers
1. From the Menu Bar, select 
Features. Then select...

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Speed Dial
Advanced Calling57
Speed Dial Special Function Codes
Only 10 System Speed Dial codes can be linked to any other Speed Dial numbers: 690~699 
(RCTUA, BA/BB, C/D) or 990~999 (RCTUE/F). A number stored in location 690~699 dials 
out first, followed by a number chained to 690~699. 
You can link any of the console personal numbers (10~49 or 100~109) or system Speed Dial 
numbers (600~699) to system Speed Dial codes...

Speed Dial–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
58PC Attendant Console
Using Speed Dial Numbers
äTo use Speed Dial numbers
1. Select the on-screen Dial 
button.
2. Enter the name or number in 
the Spd Dial entry box
or...
select a name from the drop-
down box.
3. Select a Line, Line Group, or 
LCR, if required.You can also enter a trunk access code before Step 1 to 
select an outside line or line group.
4. Select the on-screen Dial
 
button.The system dials...