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Toshiba Strata Dk Pc Attendant Console User Guide

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Page 11

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Related Documents
Introductionix
[PDN] Primary Directory Number button (the Extension or Intercom 
Number). In older versions of selected systems, this button may be 
referred to as 
 
or .
Bracketed letters also represent variables. For instance, instructions for pressing Alt + a 
keyboard letter will be shown as Alt + [letter], since the letter will be different 
depending on the desired response. Soft keys are...

Page 12

Related Documents––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
xPC Attendant Console 

Page 13

The Grand Tour1
The Grand Tour1
This chapter describes the PC Attendant Console keyboard, the top level menus, and provides 
general instructions for navigating through the main screen and the dialog boxes. See the 
figure below and the following text.
Tone
INSERT
F2F3F4F5F6F7 F8 F9 F10 F11 F12
Join
HOMERetrieve
Pg Up
Del  
Num
Lock
7Home89Pg Up
Answer
Incoming
—
/
Dial
DELETESplit/
Switch 
.
End
Conf/
Trns
Pg DnAnswer
Hold
+
Release
Enter
1End
Ins2
03Pg Dn
45 6
F1
HelpVol UpVol Dn 

Page 14

Function Keys–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
2PC Attendant Console
Function Keys
You can use these additional function keys:
F1 for Help
F2~F9 enable you to access the bottom row of eight user buttons (as shown below). Pressing 
Shift + (F2~F9) gives you access to the top row of eight user buttons. You can also access 
these user buttons by clicking them with the mouse on the screen.
F11 for Volume Up
F12 for Volume Down
Special Function Keys
There are...

Page 15

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Main Screen
The Grand Tour3
Main Screen
The PC Attendant Main screen (shown below) provides access to features and information on 
incoming calls, calls on hold, available line groups, station status, and displays a Directory that 
can be used to transfer calls quickly.
Incoming Call Display
Feature Toolbar
Menu Bar Soft Keys Console ID Area Active Call Window Loop Hold Display
Volume
Control
Buttons Notes Field
16 User...

Page 16

Main Screen––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
4PC Attendant Console
Console ID Area
Displays the console’s name and Primary Directory Number [PDN].
Menu Bar
The Menu Bar, shown below, contains seven “drop-down” submenus that enable you to 
perform commands, access features, or configure the console. Selecting a menu item displays 
a dialog box or toggles the item. 
Console
Controls how the console operates, including: Night Transfer, Position Busy,...

Page 17

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Main Screen
The Grand Tour5
Setup
All items in this menu may be password protected (optional). They pertain to console and 
system administration items that should not be changed without some knowledge of overall 
system operation. 
Help
This provides help on Windows-related features specific on-line help for all console 
operations. This is different from the on-line help for the PC Console, described on page 12.
Feature...

Page 18

Main Screen––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
6PC Attendant Console
Console Control Icons
Click To
Toggle PC Attendant Position Busy ON/OFF
Setup Night Transfer and Auto Night Transfer
Toggle the Attendant Overflow ON/OFF
Toggle the Privacy Button ON/OFF
Toggle the Background Music ON/OFF
Reset Alarm
Setup Call Forward
Toggle Call Forward Fixed ON/OFF
Set Timed Reminders
Set Line Group Restrictions and view Busy/Idle Status 

Page 19

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Main Screen
The Grand Tour7
Messaging Icons
Directory Icons
Click To
Get to the Message Center
Send LCD Messages
Message Waiting Light
Click To
View/Add Directory Entries
Find a Directory Entry 

Page 20

Main Screen––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
8PC Attendant Console
Feature Icons
Status Bar
The status bar is displayed at the bottom of the PC Attendant window. To display or hide the 
status bar, highlight Status Bar from the View menu.
The left area of the status bar describes actions of menu items as you use the arrow keys to 
navigate through menus. This also describes the actions of Toolbar Feature Buttons as you 
depress them, before releasing them....
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