Toshiba Strata Dk Pc Attendant Console User Guide

Message Center79
Message Center6
The Message Center enables you to take messages, retrieve messages, print messages, and 
save messages to a file for transfer to another console at shift change time.
You can set and reset Message Waiting lights on phones within the Strata DK System from the 
Message Center. Message Waiting lights turn on automatically, but you can also set them 
manually when only a call back is needed.
You can send “Silent Messages” to LCD telephones. Silent messages turn ON the Message...

Taking a Message––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
80PC Attendant Console
Taking a Message
You can take a complete message during a call, or if you are interrupted, you can return to the 
message through the Message Dialing dialog box later to finish writing it.
äTo take a message for someone in the directory
1. From the Menu Bar, select 
Messages. Then select 
Message Center....
2. Select a name from the 
directory for the message.The entire directory can be...

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Taking a Message
Message Center81
5. Select the Save & Send button
or...
Select Save Only if you need 
to return and complete the 
message later.The console automatically sets a message light at the 
station that the message was taken for. 

Taking a Message for a Holding/Recalling Party–––––––––––––––––––––––––––––––––––––––––––––––––––––––
82PC Attendant Console
Taking a Message for a Holding/Recalling Party 
You can use the console to enter and record messages for stations. When a message is entered, 
it automatically sets the message light at the station. The station user can later press the 
message button and call you. If the station is an LCD phone, the display shows that you 
(Attendant) called. You can access and read the messages...

–––––––––––––––––––––––––––––––––––––––––––––––––––––––Taking a Message for a Holding/Recalling Party
Message Center83 ä
To take a message during a call
äTo complete a message started earlier 5. Select the Save & Send 
button.Save & Send: Message Done
Save Only: Hold message in “Incomplete List” for 
completion.
User Button: “Edit Msg” will open to first incomplete 
message.
1. Select the Message Center.
2. Enter the items into the pad as 
needed.The date/time is already entered.
3. Select the Save...

Taking a Message for a Holding/Recalling Party–––––––––––––––––––––––––––––––––––––––––––––––––––––––
84PC Attendant Console
Retrieving a Message from the Message Center
You can access the Message Center and view a list of messages for an individual. From the 
Message Center, you can display, print, and delete messages.
äTo retrieve a Message Center message
1. Select the Message Center 
user button.
2. Select a name from the 
directory for the message.The directory scrolls showing the complete 
directory...

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Message Waiting Indications Sent
Message Center85
Message Waiting Indications Sent
Message waiting indicators are used to alert you to stations you have sent this indicator. 
äTo view a list of Message Waiting signals sent
If you call a station and it is busy or it is not answered, you can leave a Message Waiting 
signal. (The Msg LED at the called station flashes.) If the user presses the Msg button with the 
flashing LED, his/her phone...

Message Waiting Indications Sent–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
86PC Attendant Console
äTo turn ON Message Waiting lights at a station
äTo turn OFF Message Waiting lights for a station1. From the Menu Bar, select 
Messages. Then select Set/
View MW....
A waiting indication is given as the system polls the 
DK System for MW Sent signals.
2. From the Set or View Sent 
Messages dialog box, open 
the Station DN drop-down 
box and select one, or enter a 
station [DN].
3....

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Console Message Waiting Light
Message Center87
Console Message Waiting Light
You can receive messages from stations and other consoles. When a message from a station or 
another console is waiting at the console, the Message Waiting icon is in the “down” or ON 
position.
ä To respond to your Message Waiting indication
ä To cancel your Message Waiting indication
Creating LCD Messages
You can use the console to send or receive messages to...

Creating LCD Messages–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
88PC Attendant Console
System messages can only be programmed or permanently changed at Attendant Consoles or 
the system administrator’s telephone. Five preprogrammed messages are automatically stored 
in memory when the Alphanumeric Messaging with LCD feature is initialized. You can input 
additional information (up to a total of 32 characters for each message). Some system 
messages expect you to add more...