Tone Commander 30e120 Installation Instructions

							Queue Priority
Dial Pad Key Available Values
1 stations only
2 stations, then lines
3 lines, then stations
4 FIFO
Table 26
Alert Type
(with 120 consoles only)
Dial Pad Key Available Values
1 normal ringing
2 distinctive ringing
0 both
Table 27
Ringing Type
(with 120 consoles only)
Dial Pad Key Available Values
1 long
0 short
Table 28
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Tone Commander 30e120 Installation Instructions
Line key to select feature:M
Default value:both
The 120 console alerts the attendant to all ringing station calls
(after any programmed ring delays) when this parameter is set
toboth.
To ignore station-to-station calls, equip the station lines with
distinctive ringing from the C.O. Set the Alert Type todistinctive
if distinctive ringing is provided for outside calls, or tonormalif
distinctive ringing is provided for station-to-station calls.Line key to select feature:L(per console)
Default value:FIFO
Calls are queued for attendant processing in the order received.
The first call in queue is shown in the display.
Queue Priority determines which type of calls have priority in
the queue:
(1) stations only
(2) lines+stations, stations have priority
(3) lines+stations, lines have priority
(4) lines+stations, first calls have priority
(FIFO, First In - First Out)
Set this parameter according to customer preference.FIFOis
recommended for most installations.
NOTE– The call queue is cleared whenever Queue Priority is
changed.
Line key to select feature:N(per console)
Default value:short
This parameter determines the type of audible ringing: short (1
beep), or long (3 beeps), when unanswered station calls are
showing in the display.
Set this parameter according to customer preference. 
						

							Camp-on
(with 120 consoles only)
Dial Pad Key Available Values
0off
*on
Table 29
Statistics Recording
Dial Pad Key Available Values
0off
*on
Table 30
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Tone Commander 30e120 Installation Instructions
Line key to select feature:O(per console)
Default value:off
This parameter determines whether a call can be camped on to
a busy station.
Set this parameter according to customer preference.
Line key to select feature:P
Default value:on
This parameter enables/disables the console usage statistics
recording feature. 
						

							Special Feature Key Assignment
Spare line keys may be programmed to activate special features. Such usage precludes the connection of
lines to these positions. Be sure to identify the keys with the supplied key cap labels.

Press HOLD, then TRANSFER, then RELEASE, thenC(2) on the dial pad to enter configuration
programming mode.
CONFIGURE PROG will be displayed.

Press the line key to select the feature to be programmed:
S– Page key
U– Night key
V– Quick Mode key
W– Override key (required for manually overriding a BUSY or CMP display when
transferring a call to a busy call-forwarded station via DSS key)
X– Call Park key (required for parking calls)
The display will show the feature name.
The hold lamp above the key will light steadily.

Press SHIFT to display the key that is set to activate the desired feature.
The lower lamp next to the SHIFT key will light steadily.
The line lamp (phone symbol) above a line key will be on if the key has the feature assigned to it.

Press the line key that will be assigned the feature. Any spare line key (a key with no Tip and Ring
connections on the block) may be used.
The line lamp above the selected key will light steadily. Any feature assignment for the key will be
overwritten.
The previously assigned key will be cleared (reassigned as a standard line key); its line lamp will turn
off.
or
Press the currently assigned key to clear its programming and reassign it as a standard line key, if no
keys are to be assigned the selected feature.
The line lamp above the selected key will turn off.
NOTE– Perform a line test (at all consoles, if applicable) if a key has been reassigned as a standard
line key – refer to the Preliminary Testing
section in this document.


Press SHIFT to store the new setting and return to feature selection.
The upper lamp next to the SHIFT key will light steadily.


Press a line key to select another feature.
or
Press RELEASE to exit configuration programming mode (the mode will be exited automatically 1 minute
after last keypress).
NOTE– In systems with two or more attendant console positions, the Override and Call Park keys
must be programmed individually at each console position. Quick Mode is not recommended
for multiple console installations.
When programmed at any console, the Page and Night keys appear in the same positions on all consoles.
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Tone Commander 30e120 Installation Instructions 
						

							Programming Features Selectable Per Line
The following programmable features do not apply to line keys that have been programmed for Page, Night
Service, Quick Mode, Override, or Call Park.

Press HOLD, then TRANSFER, then RELEASE, thenC(2) on the dial pad to enter configuration
programming mode.
CONFIGURE PROG will be displayed.

Press a line key Q for Line Privacy or R for Answer Use.
The display will show the item name.
The hold lamp above the key will light steadily.

Press SHIFT to enter the feature check/set mode.
The lower lamp next to the SHIFT key will light steadily.

Press a line key to check the current feature setting.
The display will show the line number and the current setting (OFF or ON).
The line lamp (phone symbol) above the line key will light steadily.

Press ON (*) or OFF (0) on the dial pad if you want to change the feature setting for this line.
The line number and the new setting will be shown in the display. Changes are stored
immediately.

Press another line key to display its current feature setting.
or
Press SHIFT to return to feature selection.
or
Press RELEASE to exit configuration programming mode (the mode will be exited automatically 1
minute after the last keypress, except during feature selection help displays).
NOTE– Systems with two or more attendant console positions have separate Line Privacy and Answer
Use settings for each position. They must be programmed individually at each console
position.
Line Privacy
DSS key to select feature:Q(per console)
Default Value for each line:off
A line with the privacy option on cannot be accessed by the console when its line lamp indicates a busy
condition.
Answer Use
DSS key to select feature:R(per console)
Default Value for each line:off
Idle lines in this group will automatically be seized in descending order whenever the ANSWER key is used
to pick up station calls.
CAUTION– Lines assigned to this groupmustbe optioned for Directed Call Pickup, NonBarge-In.
Dedicated nonhunting lines are recommended for this usage. If this is not feasible, assign only the last lines
in a terminal hunt group.
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Tone Commander 30e120 Installation Instructions 
						

							DSS/Autodial Number Programming
Each DSS key on the 120 console may be programmed to autodial up to 24 digits or functions, including
0-9,
*, #, dial tone detect, ringback detect, busy override, a hookflash (transfer signal), and a pause. The
PICK UP key autodials the call pickup code; it must be also programmed with the required digits.
Digits are entered with the dial pad. The VOL keys are used to enter the pause and flash functions – these
functions are printed below the keys on the console front panel.
DIAL TONE delays dialing until steady dial tone is present.If the telephone system does not send
dial tone after receiving a flash, use two PAUSEs in place of DIAL TONE detect.
FLASH is used to transfer calls or access special features of the telephone system.
PAUSE is used if a delay is required during dialing, for example to access a voice mailbox.
Pause, flash, and detect times can be changed from the 30e configuration programming mode.
IMPORTANT– The first entry of a dialing routine for any key to be used for DSS operationmustbe a
FLASH (F). This entry will determine whether associated features with DSS operation will
apply (Station Recall, Line Release w/Supervision, Station Camp-On, etc.).
Example:FD4710
Dialing routines, where the first entry isnota FLASH, will operate as Autodialing keys.
Example:D9D5551982
Automatic Transfer Options
Two options are available to allow automatic transfer of calls to busy call-forwarded stations. These options
are enabled by adding anO(Busy Override) orR(Ringback Detect) suffix to the DSS dialing string of the
forwarded station.
Add theOsuffix for: 1) stations programmed for Call Forward-Busy, with a courtesy ring provided by the
central office or PABX
2) the lead number in a hunting group
This option automatically overrides the consoles display of BUSY or CMP when transferring a
call to a busy station via DSS key. It can be invoked on a per-call basis for stations without theO
suffix by using the OVERRIDE key.
Add theRsuffix for: 1) stations that are not monitored by the 120 CPU, such as off-premise stations
2) stations programmed for Call Forward-All or Call Forward-Busy, with no courtesy
ring provided by the central office or PABX
3) voice mail access line that is not monitored by the 120 CPU
This option adds calling line ringback detection to the Line Release w/Supervision feature.
Press line key 20 forO, and line key 13 forR– the letters are printed beneath the keys.
Example:FD5327R
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Tone Commander 30e120 Installation Instructions 
						

							Programming Procedure
Set the Autodial Program Lock Switch (switch #1) inside the30eCPU toOFF(unlocked) before proceeding
– see pages 15 and 36.

Press HOLD, then TRANSFER, then RELEASE, thenP(7) on the dial pad to enter autodial
programming mode.
PROGRAM AUTODIAL will be displayed.

Press the DSS key to be programmed. Press SHIFT first if selecting the station on the lower half of the
key.
The station status lamp will light.
The display will show the number currently programmed, or NOT PROGRAMMED.

If you do not wish to change the currently programmed number, press HOLD, then select another DSS
key.

Using the dial pad and the PAUSE, FLASH, and DIAL TONE keys, enter the sequence to be dialed.
The display will show the number being entered.

Press HOLD to store the number, then select another DSS key to be programmed.
or
Press RELEASE to store the number and exit autodial programming mode (the mode will be exited
automatically 1 minute after the last keypress,withoutstoring the number).
When completed, set the Autodial Program Lock Switch inside the 30e CPU toON(locked) to prevent
inadvertent changes to autodial programming.
NOTE– Systems with two or more attendant console positions have a single set of DSS/autodial numbers
shared by all positions. The numbers may be programmed at any console position.
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Tone Commander 30e120 Installation Instructions 
						

							For example, to program a DSS key to dial a hookflash, wait for dial tone, then dial station5314:
Pick Up Key Programming
The PICK UP key programming procedure is similar to that for DSS keys. Press PICK UP instead of
selecting a DSS key, then proceed as illustrated below. Consult the telco for the required pickup code.
IMPORTANT– A DIAL TONE detect must be entered before the Directed Call Pickup code to ensure that
steady dial tone is received before dialing begins. This may not apply to the few telephone
systems which require the Directed Call Pickup code to be dialedafterthe station number.
DO NOT precede the pickup code with a FLASH.
For example, to program the PICK UP key with the code

7:
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Tone Commander 30e120 Installation Instructions
Figure 21
Figure 22 
						

							Name Display Programming
Any DSS/Autodial key to be programmed with a name display must already be programmed for autodialing;
autodial programming may be changed without reprogramming the DSS name display. This restriction does
not apply to line keys, since they cannot be programmed for autodialing.
Set the Name Program Lock Switch (switch #3) inside the 30e CPU toOFF(unlocked) before proceeding –
see pages 15 and 36.

Press HOLD, then TRANSFER, then RELEASE, thenN(6) on the dial pad to enter name programming
mode.
NAME ASSIGN will be displayed, followed by a help display.

Press the line or DSS key to be programmed. Press SHIFT first if selecting the station on the lower half
of a DSS key.
The lamp next to the selected key will light steadily.
The name will be displayed if the selected key is currently programmed. Press CLEAR to allow
reprogramming, or use BACKSPACE to edit the currently programmed name.

If you do not wish to change the currently programmed name, press HOLD, then select another line or
DSS key.

Enter the name using the line keys on the 30e console. Letters are printed on the console front panel
beneath the keys. Do not exceed 14 characters, including spaces. BACKSPACE will delete the last
character entered.

Press HOLD to store the new name.

Select another DSS or line key to be programmed.
or
Press RELEASE to exit name identification programming mode (the mode will be exited automatically 1
minute after the last keypress).
When completed, set the Name Program Lock Switch inside the CPU toON(locked) to prevent inadvertent
changes to name programming.
NOTE– Systems with two or more attendant console positions have a single set of DSS/autodial name
displays shared by all positions. The names may be programmed at any console position.
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Tone Commander 30e120 Installation Instructions 
						

							For example, to program the name Smith to be displayed when station #11 is ringing:
Ring Delay Programming
Checking Ring Delays


Press RING DELAY twice.
The lamp above the key will flash, and RING DELAY CHECK will be displayed.


Press the line or DSS keys to be checked. Press SHIFT first if selecting the station on the lower half of a
DSS key.
The display will show the ring delay setting for each DSS or line key pressed.


To exit ring delay check mode, press RING DELAY again (the mode will be exited automatically 5
seconds after the last keypress).
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Tone Commander 30e120 Installation Instructions
Figure 23 
						

							Setting Ring Delays
Dial Pad Key Available Values
1 1 ring
2 2 rings
33 rings
stations default
4 4 rings
5 5 rings
6 6 rings
7 7 rings
8 8 rings
9 9 rings
0no delay (off)
lines default
no ringing (on)
Table 31
NOTE– Systems with two consoles (two attendant positions) have separate Ring Delay settings for each
console. They must be programmed individually at each console.
Time of Day Clock
The 12-hour time of day clock may be set at any console in a multi-position system. The setting affects all
consoles.


When the console is idle, press HOLD, then TRANSFER, then RELEASE, thenT(8) on the dial pad.
SET TIME and the current time will be displayed.


Press RELEASE now if you do not wish to change the time setting.


Enter the time using the dial pad (hour values less than 10 must be preceded by a 0 digit). For
example, to set the time to 9:38, enter0938.
The display will show the time entered.


The time set mode will be exited automatically after the new time setting is entered.
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Tone Commander 30e120 Installation Instructions

Press RING DELAY once.
The lamp above the key will light steadily, and “RING
DELAY PROG” will be displayed.

Using the dial pad, enter the number of rings to delay before
ringing at the console begins (1-9rings,0for no delay, or

for no ringing at the console).
The display will show the selected ring delay value.
NOTE – The ring delay setting does not affect station
ringing, only the delay before the console starts
ringing in addition to the station.

Press the line or DSS keys to be set to the chosen ring delay
value. Press SHIFT first if selecting the station on the lower
half of a DSS key.
To set all stations (not lines) to the same value, press # on
the dial pad instead of a DSS key.
The display will show the number of each DSS or line
key that is pressed (or “ALL DELAY” if # is pressed), and
the ring delay value.

To exit ring delay set mode, press RING DELAY again (the
mode will be exited automatically 5 seconds after the last
keypress).