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Tone Commander 30e120 Installation Instructions

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Page 1

30e120
Installation
Instructions
11609 49th Place West
Mukilteo, WA 98275-4255
Phone: (800) 524-0024 (425) 349-1000
Fax: (425) 349-1010
www.tonecommander.com
13-102499 Rev. G
June 2003 

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Page 213-102499 Rev. G
Tone Commander 30e120 Installation Instructions
© 2001, Tone Commander Systems, Inc. All rights reserved.
Printed in USA
Tone Commanderis a registered trademark of Tone Commander Systems, Inc.
Changes in this revision–
corrected description of switch positions on page 36 

Page 3

Contents
Introduction...........................................................................4
Ordering Equipment...............................................................5
Ordering Lines...................................................................6
Site Preparation..................................................................7
Configuration Sheet Preparation.....................................................8...

Page 4

Introduction
The Tone Commander 30e is an answering console for use in receptionist or departmental attendant
positions, with Centrex or PABX systems. Line keys are provided for up to 30 LDN (Listed Directory
Number) terminations or call processing loops. The companion 120 BLF/DSS console adds 24-digit
autodialing, and station status display for 120 stations. The 120 console functions are controlled by keys on
the 30e console.
Features include hold and transfer, single button call answer, line privacy,...

Page 5

1. Ordering Equipment
Order the optional PA-24 Paging/Chime Module and related equipment as required. Allow adequate time to
ensure equipment availability at cutover.
Required for each 30e system
(1) 30e Central Processing Unit (equipped for 20 attendant lines and 2 consoles)
(1) 30e console for each attendant position (4 max.)
Required for systems with 21-30 attendant lines
(1) LEC-10 Line Expansion Card
Required for systems with 3 or 4 consoles
(1) CEC-2 Console Expansion Card
(1-2) PSE-3 Power...

Page 6

2. Ordering Lines
Please refer to the System Descriptionsection for further information regarding line requirements.
Common requirements for all attendant and station lines
Standard Centrex loop start lines
Disconnect Supervision
Call Pickup Terminate
Must originate from the same Centrex Common Block
Requirements for all attendant lines
Tone dialing
Station Call Transfer
Directed Call PickupwithoutBarge-In (non-Barge-In)
Do notconfigure with Call Transfer-Attendant
Optional attendant line...

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3. Site Preparation
Central Processing Unit (CPU)
The Central Processing Unit (CPU) should be installed in a clean,dryarea which is secure but also
accessible by maintenance personnel. This unit is designed for wall mounting only. Allow adequate wall
space for ventilation, the necessary mounting blocks, and related equipment.
Ambient Environmental Requirements
1. Between 60° and 80° F (recommended).
2. Free of toxic fumes or static electricity (copiers).
3. At least 50 feet away from electromagnetic...

Page 8

4. Configuration Sheet Preparation
Prior to installation of this system, the Configuration Sheets attached to the back of this manual should be
completed with the information listed below.Please leave the Configuration Sheets on site.
System Programmable Features
Factory programmed values have been chosen to accommodate standard central office or PABX operating
parameters and generally accepted customer requirements. These values may be adjusted to specific
needs.
A space is provided on the Configuration...

Page 9

30e Configuration Sheet
System Programmable Features
STATION
KEYFEATUREDIAL PAD
KEYSAVAILABLE
VALUESDEFAULT
VALUEACTUAL VALUE
A
‘ABANDON’
Ring Time2-9,02 - 9 sec,
10 sec55
B‘RECALL’
Rings1-9,01 - 9 rings,
no recall33
C‘DCP DIAL’
Sequence0, 1first, lastfirst
(0)first
D‘DIAL SPEED’6, 0slow (6 digits/sec),
fast (10 digits/sec)fast
(0)fast
E‘PAUSE’ Time2-9200 - 900 msec700700
F‘FLASH’ Time5-9,0500 - 900 msec,
1 sec600500
G
Dial Tone
‘DETECT’
Time1-9,
0500, 600, 700 msec,
1, 1.2, 1.5, 1.8, 2 sec700600...

Page 10

30e Configuration Sheet
Line Programmable Features
(Default settings for all lines are shown inBOLD ITALICS.)
LINE
KEY
NO.LINE NAME I.D.
or
SPECIAL USAGE KEY
Page
Night
Quick Mode
Override
Call ParkPRIV.
WHEN
BUSYANS.
USERING
DELAY
(NO
RINGING,
NO DELAY,
1-9 RINGS
)
TELEPHONE
NUMBERS
O
F
FO
NO
F
FO
N
1local 1 X Xno
delay555-1980
2local 2 X Xno
delay555-1981
3local 3 X Xno
delay555-1982
4local 4 X Xno
delay555-1983
5WATS band 0 X Xno
delay208-3559
6WATS band 5X
Xno
delay280-7290
7Hilldale FXX
Xno...
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