Tone Commander 30e120 Installation Instructions
Have a look at the manual Tone Commander 30e120 Installation Instructions online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 24 Tone Commander manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
1. Install a 6 position, 6 contact modular telephone jack within 6 feet of the console. 2. Label the jack 120 power. 3. Connect a 3 pair cable to the jack and run it to the equipment room. IMPORTANT– Whenever nonkey adapters are used in conjunction with existing multipair cable, verify that the adapters conform to Table 12 above. 4.Only if the colors of your cables differ from the typical colors: fill out Table 12 with the actual wire colors of the cable for each connection. 5. Punch down the cable to 120 block #1 as listed in the Console #1 Designation column in Table 12. 6. If the CPU has two attendant positions, punch down the second consoles cable to the pins listed in the Console #2 Designation columns of Table 12. Console Positions #3 and #4 Wall Jack PinoutWall Jack Typical Wire ColorConsole #3 DesignationConsole #4 DesignationTypical 3 Pair Console Cable Wire Color(actual wire color) 1 WHT 3C+ (WHT-GRN) 4C+ (RED-GRN) WHT-GRN 2 BLK 3C+ (WHT-ORN) 4C+ (RED-ORN) WHT-ORN 3 RED 3C- (BLU-WHT) 4C- (BLU-RED) BLU-WHT 4 GRN 3C+ (WHT-BLU) 4C+ (RED-BLU) WHT-BLU 5 YEL 3C- (ORN-WHT) 4C- (ORN-RED) ORN-WHT 6 BLU 3C- (GRN-WHT) 4C- (GRN-RED) GRN-WHT Table 13 –120 Console “Power” Jack Pinout, Console Positions #3 and #4 A PSE-3 power supply is required for these consoles. Each supply can power three consoles, either 30e or 120 models. The power cables from 120 consoles at attendant positions #3 and #4 connect to the power supply block. The total length of each console cable, including line cord and equipment room cross connects, must not exceed 500 feet. 1. Install the jacks and cables in the same manner as those for console positions #1 and #2. 2. Punch down the power cables to the PSE-3 block as listed in Table 13. NOTE– The colors listed in the Console Designation columns of Table 13 show the console at position #3 connected to power output #1, and the console at position #4 connected to power output #2. This is just an example; any of the three power outputs may be used (refer to Table 7). The PSE-3 contains three independent circuits. DO NOT connect them together – use a separate output for each console! 13-102499 Rev. GPage 31 Tone Commander 30e120 Installation Instructions
Console Installation Perform the steps in this section for each console position. 30e 120 Page 3213-102499 Rev. G Tone Commander 30e120 Installation Instructions Figure 10 1. Install the handset cradle on the 30e console using the screws provided. The cradle may be installed on either side of the console. 2. Plug the handsets cable into the jack beneath the front left edge of the console. 3. Fill out the keycap labels with line names or numbers (refer to the configuration sheets). Place the labels beneath the clear plastic key caps, then snap the keycaps onto the line keys.(bottom view) Figure 11 1. Fasten the console tie bracket beneath the left edge of the 120 console using the supplied mounting screws. 2. Fasten the other end of the tie bracket beneath the left edge of the 30e console using the supplied mounting screws. 3. If the attendant position has two 120 consoles (requires two CPUs), attach the second 120 console to the first in the same manner. 4. Fill out the keycap labels with station names or numbers (refer to the configuration sheets). Place the labels beneath the clear plastic key caps, then snap the keycaps onto the line keys. (bottom view)
Console Line Cords 1. Plug one end of each supplied 6 conductor modular line cord into the “voice/data” and “power” jacks at the back of the 30e console. 2. Plug the line cords into their associated wall jacks, or into the test jacks located on the 30e CPU main circuit board (refer to Figure 1). CAUTION–Do not interchange these two line cords! 3. Plug the supplied short modular line cord into the “data out” jack on the 30e console, and into the “data in” jack on the first 120 console. Do not use a standard modular cord– these data cords have the connections reversed on one plug. 4. If the system has two 120 consoles at the attendant position (requires two 120 CPUs) – plug the other short modular line cord into the “data out” jack on the first 120 console, and into the “data in” jack on the second 120 console. 5. Plug one end of each supplied long 6 conductor modular line cord into the “power” jacks at the back of each 120 console. 6. Plug these cables into their associated wall jacks, or into the test jacks located on the 120 CPU main circuit board (refer to Figure 2). If a line cord (other than the short 120 data cord) must be replaced, be sure to use one with 6 conductors. Many line cords with 6 position plugs have only 4 conductors. 13-102499 Rev. GPage 33 Tone Commander 30e120 Installation Instructions Figure 12
Preliminary Testing At this time, you should have completed the following: Mounted the CPU and blocks Mounted the power supplies and blocks for console positions #3 and #4 (optional) Installed line and console expansion cards (optional) Installed the cables from the CPU to the blocks Installed the data link cable between 30e and 120 CPUs Connected telco reference ground to 30e and 120 blocks Connected Tip and Ring from each line to the 30e block Connected Tip and Ring from each monitored station to the 120 blocks Installed the console cables and jacks Assembled and connected the console(s) It is a good idea to briefly test the operation of the 30e before proceeding with installation or programming. 1. Plug the CPU into a power outlet. A. The heartbeat indicator at the bottom of the CPU main circuit board should flash. If no heartbeat is present, check that the power outlet is live. A blown fuse on the circuit board may indicate a defective CPU. B. The console should emit two triple beeps, then briefly display 30e OK. If these indications are not observed, check both voice/data and power cabling. 2. Repeat step 1 at attendant position #2, #3, and #4 if the system is so equipped. C.O. Line Testing Perform the following tests on each telco/PABX line. Repeat at attendant position #2, #3, and #4 if the system is so equipped. Line Access and Imbalance Testing 1. Press the key representing the line to be tested. The associated line lamp (telephone symbol) should flicker while the line is accessed. NOTE– Open circuit voltage must be approximately 48 volts. 2. Listen for audible hum or excessive noise. PASS– Such noise or hum is not present. FAILURE– Such noise or hum is present. 3. Listen for dial tone. PASS– Dial tone is heard. FAILURE– Dial tone is not heard. 4. Break dial tone by dialing a digit. PASS- Dial tone is broken and no audible hum or excessive noise is heard. FAILURE- Dial tone cannot be broken; audible hum or excessive noise is heard. Page 3413-102499 Rev. G Tone Commander 30e120 Installation Instructions
5. Press the RELEASE key. IMPORTANT– Upon the detection of any failure during the foregoing testing, disconnect the affected equipment from the telephone line to determine if such equipment is the cause of failure. Any equipment determined to be malfunctioning must remain disconnected, and use discontinued until the malfunction has been corrected. Hold and Autohold Testing 1. Access the line to be tested and establish call to another station. 2. Place the call on hold by depressing the red HOLD key. The associatedHindicator will wink slowly. 3. Reseize the call by depressing the line key. The associatedHindicator goes out. The line lamp flickers while the line is accessed. 4. Place the call on autohold by depressing another idle line key. The line accessed draws dial tone. The line under test goes to autohold. 5. Release the line drawing dial tone and reseize, then release the line under test. Ring Trip and Imbalance Testing 1. Dial the number of the line to be tested from another station. The associated line lamp will flash slowly. or The associated line lamp will flash quickly, if the line has been optioned for ring delay. 2. Press the line key to answer the call. The line lamp changes from flashing to flickering. 3. Listen for audible hum or excessive noise. PASS– Such noise or hum is not present. FAILURE– Such noise or hum is present. IMPORTANT– Upon detection of audible hum or excessive noise, disconnect the affected equipment to determine if such equipment is the cause of failure. Any equipment determined to be malfunctioning must remain disconnected, and use discontinued until the malfunction has been corrected. 4. Press the RELEASE key. 13-102499 Rev. FPage 35 Tone Commander 30e120 Installation Instructions
30e CPU Option Switches SWITCH FUNCTION 1OFF – Autodial Program unlocked ON – Autodial Program locked 2OFF – Configuration Program unlocked ON – Configuration Program locked 3OFF – Name Program unlocked ON – Name Program locked 4OFF – night transfer ON – night ringing 5must be OFF! 6, 7not used 8OFF – retain new programming ON – restore defaults (when power is cycled off & on) Table 14 – CPU Option Switches Switches on the CPU control system programming and Night Service options. The switches are ON when set towards the left side of the CPU. When a programming option is locked, programming changes are not allowed. The switch location is shown on page 15. Optional Equipment Installation The following options require system programming for proper operation. Refer to the Configuration Programmingsection. Night Service The 30e console may either switch the telephone system to night transfer, or ring a night bell during incoming ringing when the attendant selects Night Service mode. Only one of these options may be installed. Option switch #4 on the 30e CPU selects the Night Service mode. Set this switchOFFfor night transfer, or ONfor night ringing. Page 3613-102499 Rev. G Tone Commander 30e120 Installation Instructions
Night Ringing Night ringing is switched on and off during ringing of either lines only, or lines and stations. One of these options must be selected during configuration programming. Tone Commanders PA-24 Paging/Chime Module provides a chime tone that can announce ringing calls over a paging system. This unit is powered from the 30e or 120 CPU. Refer to the PA-24 Paging/Chime Module Installation Instructions, doc. #13-102595. An external bell may be used in place of ringing over a paging system, as shown below. Night Transfer The night transfer leads from the telephone system remain connected together when the console is in Night Service mode, and during a power interruption at the 30e CPU. 13-102499 Rev. GPage 37 Tone Commander 30e120 Installation Instructions 1. Install the night bell in the location desired by the customer. 2. Run a two conductor cable from the night bell to the equipment room. 3. Connect the cable to the bell. 4. Mount a suitable bell power supply in the equipment room. 5. Connect one output terminal of the power supply toNTCO(common) on the right side of 30e block #2. 6. Connect one wire in the bell cable to the other output terminal of the power supply. 7. Connect the remaining wire in the bell cable toNTNO(normally open). Figure 13 ConnectNTCO(common) andNTNC (normally closed) on the right side of CPU block #1 to the night control terminals on the telco/PABX block. Figure 14
Music On Hold An external music source is required for Music On Hold. It will be assigned to the lines during configuration programming. The music input may be connected to any type of compatible music source (refer to the Specifications section). The music source can be connected to the jack provided on the 30e CPU, or punched down to the block. Jack Connections Block Connections Page 3813-102499 Rev. G Tone Commander 30e120 Installation Instructions 1. Connect an RCA-type phono plug to one end of a single conductor shielded cable, or obtain a cable with a plug attached. The center conductor connects to the pin of the plug. 2. Plug the cable into the music input jack at the top of the 30e CPU. 3. Connect the other end of the cable to the output of the music source. A plug to fit the music source may be required. Figure 15 1. Connect a twisted wire pair toMH+andMH- on the right side of 30e block #2. 2. Connect the other end of the wire pair to the output of the music source. A plug to fit the music source may be required. Figure 16
Paging Tone Commanders PA-24 Paging/Chime module interfaces the 30e console to a paging system. The module includes a night ringing chime and switching for background music control. Power is derived from the 30e or 120 CPU. Paging can be connected to any spare line key on the 30e. Refer to the PA-24 Paging/Chime Module Installation Instructions, doc. #13-102595. Voice Mail Each station with an associated voice mail box should be call forwarded on no answer to the voice mail system. The DSS dial string for these stations must include the R (Ringback Detect) option, as described on page 65. If Call Forward-No Answer is not available, program a spare DSS key with the voice mail access number. Call transfer to voice mail is handled manually in the same manner as transfer to a station. 13-102499 Rev. GPage 39 Tone Commander 30e120 Installation Instructions
Configuration Programming Various network interface and operation parameters are programmable by the installer, allowing compatibility with a wide variety of central offices and PABXs. The system is pre-programmed at the factory; many installations will require few changes to these values. Programming is retained in the CPUs memory when power is disconnected. When option switch #8 on the 30e CPU isOFF, programming is retained in the 30e CPUs memory when power is disconnected. The programmable parameters are described on the following pages in the order listed below. A parameter or feature may be altered at any time without reprogramming the entire system. The following features may be set from configuration programming mode by pressing the appropriate line key. The letters are printed on the console front panel beneath the line keys. Key numbers in parentheses correspond to line numbers on the punchdown blocks. 1. System-wide Features Line Key Feature A (26) Abandoned Ring Time I (24) Hold Release Time B (27) Recall Rings J (25) Park Recall Time C (28) Pickup Code Sequence K (16) Night Bell Mode D (29) Dialing Speed * L (17) Queue Priority E (30) Pause Time M (18) Alert Type F (21) Hookflash Time * N (19) Ringing Type G (22) Dial Tone Detect Time * O (20) Camp-on H (23) Hold Recall Time P (11) Statistics Recording 2. Special Feature Key Assignment S (14) Assign Page Key U (6) Assign Night Key * V (7) Assign Quick Mode Key * W (8) Assign Override Key * X (9) Assign Call Park Key 3. Features Selectable By Line * Q (12) Line Privacy * R (13) Answer Use After configuration programming is completed, program the following items as described in subsequent sections of this manual. 4. DSS/Autodial Numbers * 6. Ring Delays 5. Name Displays 7. Time of Day Clock * Features marked with an asterisk have separate settings for each console position in a two-position system. They must be programmed individually at each console. Page 4013-102499 Rev. G Tone Commander 30e120 Installation Instructions