Tone Commander 2260d Installation Instructions
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Flexible Busy Lamp Field Individual status lights for each station show on-hook, off-hook, and ringing states. For multiline ISDN stations, status information is provided for individual call appearances. Busy lamps can be flexibly mapped to match any network configuration. Call Screening The attendant can announce calls and converse with a station party privately before transferring a call, or transfer calls without announcing, to meet the individual needs of each call. Soft Key Assignment Programmable call processing keys on the console can be arranged on the console as desired or remapped to match a particular central office button map. Voice Mail Access Each DSS key can directly access an individual voice mailbox to enable complete voice mail integration. Single Line per Console Each 2260d console requires only one ISDN line for accessing multiple call appearances and features. Built-in Network and Console Diagnostics Network and data link errors are recorded to aid in trouble analysis. Console traffic statistics are reported. Computer Telephony Integration Calls can be managed from a TAPI-compliant Windows application for PC screen-based console operation. A corporate information database can be linked to incoming and outgoing calls to provide directory-based services. PC Connection for Maintenance and Diagnostics Key assignments, DSS numbers, and calling name database may be programmed on an IBM-compatible PC. Information can be entered directly or loaded from stored configurations. Console statistics and diagnostic error logs are accessible via the PC. Built-in NT1 Each console connects directly to an ISDN “U” interface. No external network termination devices (NT1s) are required. Self Contained, No Backroom CPU All electronics are contained in the consoles. The only required external equipment is the power supply, which may located near the consoles or in a remote location. 13-102735 Rev. FPage 81 Tone Commander 2260d Installation Instructions
Specifications 2260d Console Network Interface Termination................ANSI standard 2B1Q “U” interface Connector.................8-pin modular jack Power Requirements–Use Only with Class 2 Power Source 34 – 56.5 VDC @ 300 mA max., 4.5 W typical Physical Dimensions................6.5“H, 11.75”W, 10.75“D (including handset cradle; display in max. vertical position) Weight....................3.4lbs. Desktop Power Supply Power Requirements 120 VAC, 60 Hz @ 15 W max. Output 34 – 48 VDC @ 0.2 A max. Physical Dimensions................2.2 H, 2.7 W, 3.4 D Weight....................1.9lbs. Optional 40d120 Power Supply (#102612) Power Requirements 120 VAC, 60 Hz @ 40 VA max. Output 3 output connectors; 36 VDC @ 300 mA max. per connector Physical Dimensions................3“H, 8.5”W, 5“D Weight....................5.1lbs. Page 8213-102735 Rev. F Tone Commander 2260d Installation Instructions
Console Maintenance After initial installation, the 2260d requires little or no maintenance, as long as adherence to the criteria discussed in the Site Preparation section is maintained. The following guidelines are suggested: DON’T plug any other electrical products into the same circuit as the 2260d, even temporarily. DON’T spray cleaners or solvents directly on to the console. Use only a very dilute soap/water solution applied to damp rag. DON’T use adhesive-backed labels on the face of the console. Such labels may impede button travel. Migrating adhesives could also cause permanent damage. DO use the provided nonadhesive key designations. DO conduct periodic inspections to check the above mentioned items. DO allow adequate ventilation for the power supply. Service Repair of the Tone Commander 2260d must be done by Tone Commander. Prior to equipment removal, call Tone Commander Technical Support for assistance in determining the source of the problem. This critical action can often prevent needless removal of equipment and subsequent customer inconvenience. Tone Commander Technical Support Department 11609 49th Place West Mukilteo, WA 98275-4255 USA Phone: (800) 524-0024 (425) 349-1000 Fax: (425) 349-1010 E-mail: [email protected] Web: www.tonecommander.com Tone Commander is committed to meeting the product needs of our customers. Please write or call us with any suggestions for improvement. 13-102735 Rev. FPage 83 Tone Commander 2260d Installation Instructions
Warranty Tone Commander Product Warranty For a period of one year from date of dealer purchase, but not to exceed 16 months from date of manufacture, Tone Commander Systems, Inc. (Tone Commander) warrants its products to be free from defects in material and workmanship under conditions of normal use and service. Tone Commander will, at its option, repair or replace any defective product which, in its opinion, has not been misused, damaged, or improperly installed. Repair or replacement under this warranty will be performed at Tone Commander’s factory. Authorization must be obtained from Tone Commander prior to returning a product for repair. Freight must be prepaid for all units returned to Tone Commander. Units repaired under warranty will be return shipped UPS Brown Label (or equivalent), freight prepaid by Tone Commander. Products which are older than the warranty period, but less than 7 years old, or still manufactured by Tone Commander, may be repaired at the factory for a flat rate charge. Repaired out-of-warranty units are warranted for 90 days from the date of repair. The repair or replacement of a product under this warranty represents the entire obligation of Tone Commander; Tone Commander will not be liable for any special or consequential damages resulting from or caused by any defect, failure, incapacity or malfunction of any of its products. The foregoing express warranty is in lieu of all other warranties, express or implied, including but not limited to any implied warranty of merchantability, fitness, or adequacy for any purpose or use, quality, productiveness or capacity; Tone Commander, to the extent permitted by law, hereby disclaims all such other warranties. FCC Requirements This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Page 8413-102735 Rev. F Tone Commander 2260d Installation Instructions
2260d Translation Order Guide #1 Primary Directory Number Configuration – Tone Commander 2260d Console 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Digital Subscriber Loop Telephone #: 6. PIC (Preferred Long Distance Carrier #): 7. Pick-up Group #: 8. Call Forward Busy DN: 9. CXR Interconnect Dialing: Allow 10. ISDN Service: National ISDN 11. Line Code (U Interface): 2B1Q 12. Digital Subscriber Loop Service: Standard 13. Number of Terminals: 2 14. Associated DN: Bearer Service: 15. B1 Channel: DMD 16. B2 Channel: None 17. D Channel: SX 18. Maximum Number of B Channels: 1 19. Circuit Switched Channel Options: CSV-Any 20. Terminal Configuration Group: TCS40DNI 21. Terminal Type: C 22. EKTS: CACH 23. TKS: Yes 24. Display: Yes 25. BRCS Features(*optional): * Call Forward Variable /CFIV * Directed Call Pickup Non Barge-in, Originate /CPDNO * Call Pickup Terminating /CPUT Distinctive Ringing /DRIC Centrex Group /IDP ICLID & OCLID Displays – All (appearances) /LIDADAO or /LIRCNMA ISDN Conference/Transfer Individual All (calls) /MWICTIA * 6 Party Conference /MWI6WB2 Redirecting Number Display /RND Unrestricted Dialing / Route Dial Errors To Tones /TGUUT * Directed Call Park /CPDPARK * Call Park Answer Back /CPANSBK 26. Call Preference: Idle 27. Autohold: No 28. One Touch: No 29. PDN Call Appearance: 30. PDN Call Appearance Quantity: Directory NumberCA # DN Type CA QtyCall ExclusionRinging PatternDeny Termination 31. Primary A Normal 32. Secondary A Normal 33. Secondary A Normal 34. Secondary A Normal 35. Secondary A Normal 13-102735 Rev. FPage 85 Tone Commander 2260d Installation Instructions Lucent National ISDN
2260d Translation Order Guide #2 Recommended Switch Configuration Group Definition Configuration Group: TCS40DNI CPE Component: 0 Range: 41 RMK: Tone Commander 40d or 2260d ISDN Console Button List: Button Feature Action Parameter Description 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 /CPANSBK ANSBACK Call Park Answer Back 56 /CPDPARK DPARK Directed Call Park 57 /CFIV CFBN Call Forward Variable 58 /CPDNO DPN Directed Call Pickup, Non Barge-in 59 60 / *CONF Conference 61 / *XFER Transfer 62 / *DROP Drop 63 64 Page 8613-102735 Rev. F Tone Commander 2260d Installation Instructions Lucent National ISDN
2260d Translation Order Guide #3 Primary Directory Number Configuration – Tone Commander 2260d Console, DSS Keys 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Digital Subscriber Loop Telephone #: 6. PIC (Preferred Long Distance Carrier #): N/A 7. Pick-up Group #: N/A 8. Call Forward Busy DN: N/A 9. CXR Interconnect Dialing: N/A 10. ISDN Service: National ISDN 11. Line Code (U Interface): 2B1Q 12. Digital Subscriber Loop Service: Standard 13. Number of Terminals: 2 14. Associated DN: Bearer Service: 15. B1 Channel: None 16. B2 Channel: DMD 17. D Channel: SX 18. Maximum Number of B Channels: 1 19. Circuit Switched Channel Options: CSV-Any 20. Terminal Configuration Group: None 21. Terminal Type: C 22. EKTS: CACH 23. TKS: Yes 24. Display: None 25. BRCS Features: Centrex Group /IDP 26. Call Preference: Idle 27. Autohold: No 28. One Touch: No 29. PDN Call Appearance: 61 30. PDN Call Appearance Quantity: 1 Directory NumberCA # DN Type CA QtyCall ExclusionRinging PatternDeny Termination 31. 61 Primary 1 N Normal No 13-102735 Rev. FPage 87 Tone Commander 2260d Installation Instructions Lucent National ISDN
2260d Translation Order Guide #4 Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys 1-30 PDN for DSS keys: ______________________ DSS Key #Directory Number CA #CA QTYManual ExclusionRinging Pattern 1 1 1 N NORMAL 2 2 1 N NORMAL 3 3 1 N NORMAL 4 4 1 N NORMAL 5 5 1 N NORMAL 6 6 1 N NORMAL 7 7 1 N NORMAL 8 8 1 N NORMAL 9 9 1 N NORMAL 10 10 1 N NORMAL 11 11 1 N NORMAL 12 12 1 N NORMAL 13 13 1 N NORMAL 14 14 1 N NORMAL 15 15 1 N NORMAL 16 16 1 N NORMAL 17 17 1 N NORMAL 18 18 1 N NORMAL 19 19 1 N NORMAL 20 20 1 N NORMAL 21 21 1 N NORMAL 22 22 1 N NORMAL 23 23 1 N NORMAL 24 24 1 N NORMAL 25 25 1 N NORMAL 26 26 1 N NORMAL 27 27 1 N NORMAL 28 28 1 N NORMAL 29 29 1 N NORMAL 30 30 1 N NORMAL Page 8813-102735 Rev. F Tone Commander 2260d Installation Instructions Lucent National ISDN
2260d Translation Order Guide #5 Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys 31-60 PDN for DSS keys: ______________________ DSS Key #Directory Number CA #CA QTYManual ExclusionRinging Pattern 31 31 1 N NORMAL 32 32 1 N NORMAL 33 33 1 N NORMAL 34 34 1 N NORMAL 35 35 1 N NORMAL 36 36 1 N NORMAL 37 37 1 N NORMAL 38 38 1 N NORMAL 39 39 1 N NORMAL 40 40 1 N NORMAL 41 41 1 N NORMAL 42 42 1 N NORMAL 43 43 1 N NORMAL 44 44 1 N NORMAL 45 45 1 N NORMAL 46 46 1 N NORMAL 47 47 1 N NORMAL 48 48 1 N NORMAL 49 49 1 N NORMAL 50 50 1 N NORMAL 51 51 1 N NORMAL 52 52 1 N NORMAL 53 53 1 N NORMAL 54 54 1 N NORMAL 55 55 1 N NORMAL 56 56 1 N NORMAL 57 57 1 N NORMAL 58 58 1 N NORMAL 59 59 1 N NORMAL 60 60 1 N NORMAL 13-102735 Rev. FPage 89 Tone Commander 2260d Installation Instructions Lucent National ISDN
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