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Tone Commander 2260d Installation Instructions

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    							Flexible Busy Lamp Field
    Individual status lights for each station show on-hook, off-hook, and ringing states. For multiline ISDN
    stations, status information is provided for individual call appearances. Busy lamps can be flexibly mapped
    to match any network configuration.
    Call Screening
    The attendant can announce calls and converse with a station party privately before transferring a call, or
    transfer calls without announcing, to meet the individual needs of each call.
    Soft Key Assignment
    Programmable call processing keys on the console can be arranged on the console as desired or
    remapped to match a particular central office button map.
    Voice Mail Access
    Each DSS key can directly access an individual voice mailbox to enable complete voice mail integration.
    Single Line per Console
    Each 2260d console requires only one ISDN line for accessing multiple call appearances and features.
    Built-in Network and Console Diagnostics
    Network and data link errors are recorded to aid in trouble analysis. Console traffic statistics are reported.
    Computer Telephony Integration
    Calls can be managed from a TAPI-compliant Windows application for PC screen-based console operation.
    A corporate information database can be linked to incoming and outgoing calls to provide directory-based
    services.
    PC Connection for Maintenance and Diagnostics
    Key assignments, DSS numbers, and calling name database may be programmed on an IBM-compatible
    PC. Information can be entered directly or loaded from stored configurations. Console statistics and
    diagnostic error logs are accessible via the PC.
    Built-in NT1
    Each console connects directly to an ISDN “U” interface. No external network termination devices (NT1s)
    are required.
    Self Contained, No Backroom CPU
    All electronics are contained in the consoles. The only required external equipment is the power supply,
    which may located near the consoles or in a remote location.
    13-102735 Rev. FPage 81
    Tone Commander 2260d Installation Instructions 
    						
    							Specifications
    2260d Console
    Network Interface
    Termination................ANSI standard 2B1Q “U” interface
    Connector.................8-pin modular jack
    Power Requirements–Use Only with Class 2 Power Source
    34 – 56.5 VDC @ 300 mA max., 4.5 W typical
    Physical
    Dimensions................6.5“H, 11.75”W, 10.75“D
    (including handset cradle; display in max. vertical position)
    Weight....................3.4lbs.
    Desktop Power Supply
    Power Requirements
    120 VAC, 60 Hz @ 15 W max.
    Output
    34 – 48 VDC @ 0.2 A max.
    Physical
    Dimensions................2.2 H, 2.7 W, 3.4 D
    Weight....................1.9lbs.
    Optional 40d120 Power Supply (#102612)
    Power Requirements
    120 VAC, 60 Hz @ 40 VA max.
    Output
    3 output connectors; 36 VDC @ 300 mA max. per connector
    Physical
    Dimensions................3“H, 8.5”W, 5“D
    Weight....................5.1lbs.
    Page 8213-102735 Rev. F
    Tone Commander 2260d Installation Instructions 
    						
    							Console Maintenance
    After initial installation, the 2260d requires little or no maintenance, as long as adherence to the criteria
    discussed in the Site Preparation
    section is maintained. The following guidelines are suggested:
    DON’T plug any other electrical products into the same circuit as the 2260d, even temporarily.
    DON’T spray cleaners or solvents directly on to the console. Use only a very dilute soap/water solution
    applied to damp rag.
    DON’T use adhesive-backed labels on the face of the console. Such labels may impede button travel.
    Migrating adhesives could also cause permanent damage.
    DO use the provided nonadhesive key designations.
    DO conduct periodic inspections to check the above mentioned items.
    DO allow adequate ventilation for the power supply.
    Service
    Repair of the Tone Commander 2260d must be done by Tone Commander. Prior to equipment removal,
    call Tone Commander Technical Support for assistance in determining the source of the problem. This
    critical action can often prevent needless removal of equipment and subsequent customer inconvenience.
    Tone Commander
    Technical Support Department
    11609 49th Place West
    Mukilteo, WA 98275-4255 USA
    Phone: (800) 524-0024
    (425) 349-1000
    Fax: (425) 349-1010
    E-mail: [email protected]
    Web: www.tonecommander.com
    Tone Commander is committed to meeting the product needs of our customers. Please write or call us with
    any suggestions for improvement.
    13-102735 Rev. FPage 83
    Tone Commander 2260d Installation Instructions 
    						
    							Warranty
    Tone Commander Product Warranty
    For a period of one year from date of dealer purchase, but not to exceed 16 months from date of
    manufacture, Tone Commander Systems, Inc. (Tone Commander) warrants its products to be free from
    defects in material and workmanship under conditions of normal use and service. Tone Commander will, at
    its option, repair or replace any defective product which, in its opinion, has not been misused, damaged, or
    improperly installed.
    Repair or replacement under this warranty will be performed at Tone Commander’s factory. Authorization
    must be obtained from Tone Commander prior to returning a product for repair. Freight must be prepaid for
    all units returned to Tone Commander. Units repaired under warranty will be return shipped UPS Brown
    Label (or equivalent), freight prepaid by Tone Commander.
    Products which are older than the warranty period, but less than 7 years old, or still manufactured by Tone
    Commander, may be repaired at the factory for a flat rate charge. Repaired out-of-warranty units are
    warranted for 90 days from the date of repair.
    The repair or replacement of a product under this warranty represents the entire obligation of Tone
    Commander; Tone Commander will not be liable for any special or consequential damages resulting from
    or caused by any defect, failure, incapacity or malfunction of any of its products.
    The foregoing express warranty is in lieu of all other warranties, express or implied, including
    but not limited to any implied warranty of merchantability, fitness, or adequacy for any purpose
    or use, quality, productiveness or capacity; Tone Commander, to the extent permitted by law,
    hereby disclaims all such other warranties.
    FCC Requirements
    This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
    Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
    interference when the equipment is operated in a commercial environment. This equipment generates,
    uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
    instruction manual, may cause harmful interference to radio communications. Operation of this equipment
    in a residential area is likely to cause harmful interference in which case the user will be required to correct
    the interference at his own expense.
    Page 8413-102735 Rev. F
    Tone Commander 2260d Installation Instructions 
    						
    							2260d Translation Order Guide #1
    Primary Directory Number Configuration – Tone Commander 2260d Console
    1. Customer Name:
    2. Customer Contact:
    3. Service Address:
    4. Billing Telephone #:
    5. Digital Subscriber Loop Telephone #:
    6. PIC (Preferred Long Distance Carrier #):
    7. Pick-up Group #:
    8. Call Forward Busy DN:
    9. CXR Interconnect Dialing: Allow
    10. ISDN Service: National ISDN
    11. Line Code (U Interface): 2B1Q
    12. Digital Subscriber Loop Service: Standard
    13. Number of Terminals: 2
    14. Associated DN:
    Bearer Service:
    15. B1 Channel: DMD
    16. B2 Channel: None
    17. D Channel: SX
    18. Maximum Number of B Channels: 1
    19. Circuit Switched Channel Options: CSV-Any
    20. Terminal Configuration Group: TCS40DNI
    21. Terminal Type: C
    22. EKTS: CACH
    23. TKS: Yes
    24. Display: Yes
    25. BRCS Features(*optional):
    * Call Forward Variable /CFIV
    * Directed Call Pickup Non Barge-in, Originate /CPDNO
    * Call Pickup Terminating /CPUT
    Distinctive Ringing /DRIC
    Centrex Group /IDP
    ICLID & OCLID Displays – All (appearances) /LIDADAO or /LIRCNMA
    ISDN Conference/Transfer Individual All (calls) /MWICTIA
    * 6 Party Conference /MWI6WB2
    Redirecting Number Display /RND
    Unrestricted Dialing / Route Dial Errors To Tones /TGUUT
    * Directed Call Park /CPDPARK
    * Call Park Answer Back /CPANSBK
    26. Call Preference: Idle
    27. Autohold: No
    28. One Touch: No
    29. PDN Call Appearance:
    30. PDN Call Appearance Quantity:
    Directory
    NumberCA # DN Type CA QtyCall
    ExclusionRinging
    PatternDeny
    Termination
    31. Primary A Normal
    32. Secondary A Normal
    33. Secondary A Normal
    34. Secondary A Normal
    35. Secondary A Normal
    13-102735 Rev. FPage 85
    Tone Commander 2260d Installation Instructions
    Lucent
    National ISDN 
    						
    							2260d Translation Order Guide #2
    Recommended Switch Configuration Group Definition
    Configuration Group: TCS40DNI
    CPE Component: 0
    Range: 41
    RMK: Tone Commander 40d or 2260d ISDN Console
    Button List:
    Button Feature Action Parameter Description
    41
    42
    43
    44
    45
    46
    47
    48
    49
    50
    51
    52
    53
    54
    55 /CPANSBK ANSBACK Call Park Answer Back
    56 /CPDPARK DPARK Directed Call Park
    57 /CFIV CFBN Call Forward Variable
    58 /CPDNO DPN Directed Call Pickup, Non Barge-in
    59
    60 /
    *CONF Conference
    61 /
    *XFER Transfer
    62 /
    *DROP Drop
    63
    64
    Page 8613-102735 Rev. F
    Tone Commander 2260d Installation Instructions
    Lucent
    National ISDN 
    						
    							2260d Translation Order Guide #3
    Primary Directory Number Configuration – Tone Commander 2260d Console, DSS Keys
    1. Customer Name:
    2. Customer Contact:
    3. Service Address:
    4. Billing Telephone #:
    5. Digital Subscriber Loop Telephone #:
    6. PIC (Preferred Long Distance Carrier #): N/A
    7. Pick-up Group #: N/A
    8. Call Forward Busy DN: N/A
    9. CXR Interconnect Dialing: N/A
    10. ISDN Service: National ISDN
    11. Line Code (U Interface): 2B1Q
    12. Digital Subscriber Loop Service: Standard
    13. Number of Terminals: 2
    14. Associated DN:
    Bearer Service:
    15. B1 Channel: None
    16. B2 Channel: DMD
    17. D Channel: SX
    18. Maximum Number of B Channels: 1
    19. Circuit Switched Channel Options: CSV-Any
    20. Terminal Configuration Group: None
    21. Terminal Type: C
    22. EKTS: CACH
    23. TKS: Yes
    24. Display: None
    25. BRCS Features:
    Centrex Group /IDP
    26. Call Preference: Idle
    27. Autohold: No
    28. One Touch: No
    29. PDN Call Appearance: 61
    30. PDN Call Appearance Quantity: 1
    Directory
    NumberCA # DN Type CA QtyCall
    ExclusionRinging
    PatternDeny
    Termination
    31. 61 Primary 1 N Normal No
    13-102735 Rev. FPage 87
    Tone Commander 2260d Installation Instructions
    Lucent
    National ISDN 
    						
    							2260d Translation Order Guide #4
    Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys 1-30
    PDN for DSS keys: ______________________
    DSS
    Key #Directory Number CA #CA
    QTYManual
    ExclusionRinging Pattern
    1 1 1 N NORMAL
    2 2 1 N NORMAL
    3 3 1 N NORMAL
    4 4 1 N NORMAL
    5 5 1 N NORMAL
    6 6 1 N NORMAL
    7 7 1 N NORMAL
    8 8 1 N NORMAL
    9 9 1 N NORMAL
    10 10 1 N NORMAL
    11 11 1 N NORMAL
    12 12 1 N NORMAL
    13 13 1 N NORMAL
    14 14 1 N NORMAL
    15 15 1 N NORMAL
    16 16 1 N NORMAL
    17 17 1 N NORMAL
    18 18 1 N NORMAL
    19 19 1 N NORMAL
    20 20 1 N NORMAL
    21 21 1 N NORMAL
    22 22 1 N NORMAL
    23 23 1 N NORMAL
    24 24 1 N NORMAL
    25 25 1 N NORMAL
    26 26 1 N NORMAL
    27 27 1 N NORMAL
    28 28 1 N NORMAL
    29 29 1 N NORMAL
    30 30 1 N NORMAL
    Page 8813-102735 Rev. F
    Tone Commander 2260d Installation Instructions
    Lucent
    National ISDN 
    						
    							2260d Translation Order Guide #5
    Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys 31-60
    PDN for DSS keys: ______________________
    DSS
    Key #Directory Number CA #CA
    QTYManual
    ExclusionRinging Pattern
    31 31 1 N NORMAL
    32 32 1 N NORMAL
    33 33 1 N NORMAL
    34 34 1 N NORMAL
    35 35 1 N NORMAL
    36 36 1 N NORMAL
    37 37 1 N NORMAL
    38 38 1 N NORMAL
    39 39 1 N NORMAL
    40 40 1 N NORMAL
    41 41 1 N NORMAL
    42 42 1 N NORMAL
    43 43 1 N NORMAL
    44 44 1 N NORMAL
    45 45 1 N NORMAL
    46 46 1 N NORMAL
    47 47 1 N NORMAL
    48 48 1 N NORMAL
    49 49 1 N NORMAL
    50 50 1 N NORMAL
    51 51 1 N NORMAL
    52 52 1 N NORMAL
    53 53 1 N NORMAL
    54 54 1 N NORMAL
    55 55 1 N NORMAL
    56 56 1 N NORMAL
    57 57 1 N NORMAL
    58 58 1 N NORMAL
    59 59 1 N NORMAL
    60 60 1 N NORMAL
    13-102735 Rev. FPage 89
    Tone Commander 2260d Installation Instructions
    Lucent
    National ISDN 
    						
    							Page 9013-102735 Rev. F
    Tone Commander 2260d Installation Instructions 
    						
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