Tone Commander 2260d Installation Instructions

							Adding Call Appearances to Queues
Any call appearance may be assigned to a queue. All calls ringing on that call appearance will be prioritized
for answering based on the call appearance number,notthe Incoming Call Identifiers.

While the CA menu is displayed, select NEXT or LAST until the call appearance that you want to add
is displayed.
“Use ICI” will be displayed if the call appearance is not assigned to a queue.
A call appearance already has a queue assignment if “Use ICI” is not shown; use the EDIT
function explained above to change the queue settings or to use ICIs for this call appearance.

Select ADD to to add a new call appearance.
The Add Call Appearance menu will be displayed.

Edit the four fields as explained on the following page in Editing Call Appearance Queue
Assignments.

Select DONE to add this call appearance.
or
Select ABORT to cancel adding this call appearance.
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Tone Commander 2260d Installation Instructions
CALL APPEARANCE: 4 Use ICI [ADD]
NEXT LAST EDITADDEXIT
CALL APPEARANCE: 4 CA 4 [ADD]
QUEUE: 8
TIMEOUT: 060 TIMEOUT QUEUE: 8
NEXT LASTEDITADD EXIT 
						

							Editing Call Appearance Queue Assignments

Select QUEUE from the Setup menu.
The Queue menu will be displayed.

Select CA from the Queue menu.
The Call Appearance menu will be displayed.

Use NEXT or LAST to scroll through the 22 call appearances.

Select EDIT to change the display translations, queue assignments, or timeout for the displayed call
appearance.
If “Use ICI” is displayed, calls ringing on this call appearance will be prioritized based on ICIs. To
assign the call appearance to a queue, use the ADD function explained on the next page.

NEXT moves between the CALL APPEARANCE, QUEUE, TIMEOUT, and TIMEOUT QUEUE fields.

Enter a text string (Display Translation) that will be displayed on the console to identify the call
appearance. Characters are entered with the dial pad – refer to page 58. If you do not edit this field,
“CA” followed by the call appearance number will be displayed.
In the example above,FIREis displayed for call appearance 1.
To remove a call appearance’s queue assignment and revert to using ICIs, select DELETE while
the cursor is in the Display Translation field, then select ENTRY.


Enter the queue number, timeout value (seconds), and timeout queue number with the dial pad.
Queues with a lower number have a higher priority (will be answered first).
Calls in queues 0-3 will be displayed immediately and displace the currently ringing call. Use
these queues only for emergency call types.
Calls in queues 4-8 remain in queue until the currently displayed call is answered.
If this call appearance is to remain in the same queue after the timeout period, set QUEUE and
TIMEOUT QUEUE to the same value.


The arrow keys move the cursor position.
DELETE allows you to delete individual characters or an entire field. A delete operation may be
canceled by selecting ABORT.


Select EXIT to store changes for this call appearance.
or
Select ABORT to cancel any changes.


You will be returned to the Call Appearance menu. Select another call appearance.
or
Select EXIT to return to the Queues menu.
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Tone Commander 2260d Installation Instructions
QUEUE MENU [QUEUE]
ICICAEXIT
CALL APPEARANCE: 1 FIRE [CA]
QUEUE: 01
TIMEOUT: 060 TIMEOUT QUEUE: 01
NEXT LASTEDITADD EXIT 
						

							Timers
Calls on hold will recall the console after a timeout period. Separate timers are provided for Hold Recall,
Page Recall, Call Back Recall, NXF (incomplete transfer) Recall, and Ring Delay. If the console is
configured for Lucent Custom ISDN, there will be an additional timer for Callback Recall.
Each recall timer can be set to expire after 1-999 seconds, or disabled.
Configuration Sheet
Fill out the Recall Timers table on Configuration Sheet #4 (page 113) with the actual setting in seconds for
each timer.

Select TIMER from the Setup menu.
The Timer menu will be displayed.

Select the timer to be examined/changed with NEXT or LAST. Available recall timers are:
Ring Delay Page Recall
Hold Recall NXF (incomplete transfer) Recall
A Callback Recall timer is provided for Lucent Custom ISDN only.
NOTE– The Ring Delay timer allows a backup
console to ring onlywhen calls have not been
answered at the primary console. Loops must be optioned for Terminate (inbound calls only)
to use Ring Delay. When only one 2260d console is installed,do notuse Ring Delay. The
default Ring Delay value is 0 (disabled). One ring is approximately equal to 6 seconds.

When the desired timer is displayed, select EDIT to change the value.


The arrow keys move the cursor position.
DELETE allows you to delete individual characters or an entire field. A delete operation may be
canceled by selecting ABORT.


Enter the new timer value with the dial pad. Enter0to disable a timer.


Select DONE to store the new timer value.
or
Select ABORT to cancel any changes.


You will be returned to the timer selection screen. Select another timer.
or
Select EXIT to return to the Setup menu.
13-102735 Rev. FPage 53
Tone Commander 2260d Installation Instructions
TIMER: Hold Recall [TIMER]
VALUE: 120 Seconds
NEXT LAST EDIT EXIT
Lucent
Custom ISDN 
						

							2260d Configuration Sheet #4
Recall Timers
TimerDefault
Value(seconds)
Actual Value(000-999 seconds)
Ring Delay 024
Hold Recall 12090
Page Recall 12060
Call Back Recall 12090
NXF Recall 120120
Loop Setup
CADefault Value
 Non-reserved = N
 Terminate Only = T
 Originate Only = O
 Priority Only = P
 Intercom = I
(Nat. only) UNUSED = blank
Actual Value(N, T, O, P, I,
blank)CADefault Value
 Non-reserved = N
 Terminate Only = T
 Originate Only = O
 Priority Only = P
 Intercom = I
(Nat. only) UNUSED = blankk
Actual Value(N, T, O, P, I,
blank)
1NT12
2N
T13
3N
T14
4N
T15
5N
T16
6N
T17
7N
O18
8N
O19
920
10 21
11 22
Page 5413-102735 Rev. F
Tone Commander 2260d Installation Instructions 
						

							Loop Setup
Each call appearance (loop) provided by the telco must be set at the console with the same loop feature
that is assigned at the central office. The following options are available:
NOTE– The Ring Delay function works only on loops set for Terminate (inbound calls only).
N/R – Not Reserved (inbound and outbound calls allowed)
TERM – Terminate (inbound calls only)
ORIG – Originate (outbound calls only)
(blank) – Inactive (unused)
Configuration Sheet
Fill out the Loop Setup tables on Configuration Sheet #4 (page 113) with the actual setting for each loop.

Select LOOPS from the Setup menu.
Current loop settings will be displayed.


Use NEXT or LAST to select the loop to be changed.


Select EDIT to change the loop setting.


Select the new loop setting with the appropriate key as shown in the display.


Select DONE.


You will be returned to the loop selection screen. Select another loop.
or
Select EXIT to return to the Setup menu.
13-102735 Rev. FPage 55
Tone Commander 2260d Installation Instructions
Lucent
Custom ISDNPRI – Priority (outbound calls only, unless a priority call rings and no other loop is
available)Lucent Custom ISDN only
1:N 2:N 3:N 4:N5:N 6:N [LOOPS]
7:N 8:N 9:I 10: 11: 12: 13: 14:
15: 16: 17: 18: 19: 20: 21: 22:
NEXT LASTEDITEXIT
1:N 2:N 3:N 4:N5:N 6:N [LOOPS]
7:N 8:N 9:I 10: 11: 12: 13: 14:
15: 16: 17: 18: 19: 20: 21: 22:
N/R TERM ORIG PRI INACTIVE DONE
National ISDNLoops that are assigned to a call appearance for intercom use are denoted with an ‘I’
in the display below. The loop assignment for intercom loops cannot be changed here
– see Key Mapping - Intercom Keys
on page 44.
The recommended loop settings for installations with a single 2260d are as follows:
Loops 1-6 – Terminate Loops 7 and 8 – Originate
Please see page 65 for multiple console installations.
All unused loops must be set toINACTIVE. 
						

							Names/Autodial Programming
An internal 1000 name database identifies callers by name when only directory number information is sent
from the central office. Name/number entries may also be assigned to DSS keys on the 120d consoles to
simplify call transferring and station dialing.
Spare DSS keys may be programmed to autodial up to 18 digits, including 0-9,
*, #. Use this option for one
button dialing of frequently-called numbers.
Call Appearance Remapping
The default call appearance for each DSS key corresponds to its key position. For example, for DSS key
#43, the default call appearance from the central office switch is 43.
For compatibility with some ISDN switches, you may want to change the call appearance assignment for
some or all DSS keys. Some examples:
1. Some telcos require that the PDN for the DSS/BLF is assigned to call appearance #1. Changing the
call appearance for DSS key #1 allows station monitoring on that key’s station lamps.
2. To monitor two call appearances from a single DN, some telcos require that they are assigned to
sequential CA numbers on the BLF. Reassign one of DSS key’s call appearances to allow both
appearances to be monitored on a single DSS key’s station lamp pair.
Each monitored call appearance can appear on only one station lamp. When a call appearance is assigned
to a new DSS key, it is removed from its former position.
Configuration Sheet
Fill out Configuration Sheets #5 and #6 (pages 114-115) with the station user name, directory lookup
number, DSS/autodial number, voice mailbox number, and call appearance for each DSS key. DSS number
assignments should match those entered on the Translation Order Guides.
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Tone Commander 2260d Installation Instructions 
						

							2260d Configuration Sheet #5, DSS Keys 1-30
DSS keys are numbered vertically on the console – see page 34.
DSS
Key
#User Name
(18 max.)
Directory
Number
(10 max.)
DSS or Autodial
Number
(18 max.)
VM(7 max.)CAS
P
I
D
1
John F 425-542-4719 4719 1232 11
2
Bill Jones 425-542-4729 4729 1233 21
3
Jill K 425-542-4711 4711 1234 31
4
Jane W 425-542-4712 4712 1251 41
5
Ronnie Y 425-542-4715 4715 1260 51
6
Kim L 425-542-4720 4720 1220 61
7
Jack S 425-542-4716 4716 1221 71
8
William F 425-542-4717 4717 1223 81
9
Sarah S 425-542-4718 4718 1225 91
10
Robin R 425-542-4721 4721 1224 101
11
Joan L 425-542-4722 4722 1227 111
12
Bill T 425-542-4737 4737 1228 121
13
Mike N 425-542-4736 4736 1229 131
14
David T 425-542-4723 4723 1230 141
15
Wayne K 425-542-4713 4713 1255 151
16
Phillip R 425-542-4714 4714 1254 161
17
Mary S 425-542-4724 4724 1253 171
18
Steven E 425-542-4725 4725 1257 181
19
Karen G 425-542-4726 4726 1258 191
20
Robert T 425-542-4728 4728 1259 201
21
Jim W 425-542-4727 4727 1262 211
22
Pat K 425-542-4730 4730 1263 221
23
Randy A 425-485-4416 4416 1264 231
24
Kirk B 425-443-5694 5694 1265 241
25
Cliff N 425-543-6598 6598 1266 251
26
Paul C 425-747-6521 6521 1267 261
27
Norm D 425-523-5645 5645 1268 271
28
Art S 425-883-5400 5400 1269 281
29
Jo P 425-542-4741 4741 1270 291
30
Larry E 425-542-4744 4744 1271 301
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Tone Commander 2260d Installation Instructions 
						

							Programming Procedure

Press the MAINT key to enter Maintenance Mode.

Select NAMES from the Maintenance Main Menu to enter autodial programming mode.
The current name database entries will be displayed by phone number order.

To edit a name/number that has already been programmed – select NEXT or LAST to view the next
or previous name programmed in the name database. When the desired name is found, select EDIT
to alter the programming.
or
Press DSS key to select the name/number entry associated with the key.

When the desired name is found, select EDIT to alter the programming.

To add a new name/number – select ADD.

Enter names with the dial pad. Most dial pad keys can access several characters. Press the key
repeatedly until the desired character appears in the display. To enter lower case letters, first press
the SHIFT key; the light above the key indicates lower case mode. Character assignments are shown
below.
Use the  keys (or the VOL keys) to move between character positions.
Page 5813-102735 Rev. F
Tone Commander 2260d Installation Instructions
MAINTENANCE MAIN MENU
NAMESTIME STATS SETUP DIAG EXIT
NAME: Bob Brown [NAMES]
DN: 4253331111 DSS#:
DSS KEY: 59 VM#: SPID:1 CA:59
NEXT LASTEDIT ADDRESET EXIT
DELETE will delete your choice of a single character (CHAR), all characters in a field
(FIELD), or the entire name/number entry (ENTRY). 
						

							
Select NEXT to move the cursor to the DN field.

Using the dial pad, enter the full telephone number as sent by the telco
for incoming calling name
lookup.
The display will show the number being entered. The character position will advance
automatically in this field.

Select NEXT to move the cursor to the DSS# field.

Using the dial pad, enter the exact number to be dialed
when the DSS key is pressed. This number
should include the same digits you would normally dial to call that person (e.g. “914253491000” for a
long distance call, “3479” for an internal call, “93491000” for a local call, etc.). Allowable entries are
digits0-9,#, and*.
The display will show the number being entered. The character position will advance
automatically in this field.

Select NEXT to move the cursor to the DSS KEY field.

Press the DSS key to be programmed. Press the SHIFT key first if programming the station on the
lower half of a DSS key.
or
Enter the desired DSS key number with the dial pad (refer to page 34 for DSS key numbers).
The DSS key number will be displayed.

Select NEXT to move the cursor to the VM field.

Enter the voice mailbox number with the dial pad. Allowable entries are digits0-9,#,*, andP(a
pause; press dial pad key 7 twice to enter). See page 43 for a description of the voice mail feature.
The display will show the number being entered. The character position will not
advance
automatically – use the arrow keys.
If you want to change the call appearance assignment for this entry:

Select NEXT to move the cursor to the SPID field.

With the dial pad, enter1for the DSS console SPID number that this key’s call appearance is
assigned to.
The display will show the entered SPID number.
THE SPID NUMBER FOR ALL
2260d DSS KEYS MUST BE1.

Select NEXT to move the cursor to the CA field.


With the dial pad, enter the call appearance number,1-128.
The display will show the number being entered. The character position will advance
automatically.


Select DONE to store the Names/Autodial information and return to the main Names menu.
The console will display a “DELETE OLD ENTRY?” warning if you attempt to enter a DN, Call
Appearance, or DSS button that has already been used in another entry. Select YES to delete
the old entry, or ABORT to return to the editing screen and change the new entry.


Select an option from the menu (NEXT, LAST, EDIT, or ADD).
or
Select EXIT to return to the Maintenance Main Menu.
Resetting Default Call Appearances
All Call Appearance settings can be reset to the default values (see page 56) by selecting RESET
from the Names menu.
To reset a single DSS key, delete the CA entry for that key – select DELETE, then select FIELD. The
default CA value will be displayed after selecting DONE to save the changes.
13-102735 Rev. FPage 59
Tone Commander 2260d Installation Instructions 
						

							Time of Day Clock

Press the MAINT key to enter Maintenance Mode.

Select TIME.
The Time menu, along with the current time, will be displayed.

Select EDIT to change the time setting.
The following screen will be displayed.

Enter the time in 12-hour format (AM/PM designation is not required). The leading0for hours 1-9
may be omitted.
The cursor will advance to the next character automatically. Use the arrow keys to manually
select the character position.


Press the DONE key to save the new time setting, or ABORT to exit and discard any changes.
The console will revert to the previous time setting if an invalid time was entered
Page 6013-102735 Rev. F
Tone Commander 2260d Installation Instructions
MAINTENANCE MAIN MENU
NAMESTIMESTATS SETUP DIAG EXIT
TIME: 04:23 [TIME]
EDIT EXIT
TIME: 05:16 [TIME]
 DELETE ABORT DONE
The console will automatically change its time setting to match Central Office time whenever
a time-stamped message is received from the network (e.g. an incoming call).Lucent
Custom ISDN
DELETE will delete your choice of a single character (CHAR), all characters in a field
(FIELD), or the entire name/number entry (ENTRY).