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Tone Commander 2260d Installation Instructions

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    							System Programming
    Several network interface and operation parameters are programmable by the installer, allowing
    compatibility with a wide variety of central office features. The system is pre-programmed at the factory;
    many installations will require few changes to these values. Programming is retained in the 2260d’s
    memory when power is disconnected. A parameter or feature may be altered at any time without
    reprogramming the entire system.
    The PC-based Setup Utility provided with the 2260d offers a user interface that simplifies setup and
    name/number entry. Please refer to the 2260d Setup Utility User’s Guide
    , doc. #14-280182, that
    accompanies the utility diskette.
    All setup information may also be entered using only the console keys, by placing the console in
    Maintenance Mode as explained in this section. The following features may be accessed from Maintenance
    Mode:
    1.System Setup Parameters: SPID numbers, Key assignments, Call queues, Recall timers, Call
    processing loop modes
    2.Name/Autodial Database
    3.Time of Day Clock Setting
    4.System Usage Statistics
    5.System Diagnostics
    Using Maintenance Mode
    The Maintenance Mode must be entered prior to attempting any of the following programming procedures.
    Enter this mode only when the console is idle, i.e., no calls are in progress or on hold.
    ToenterMaintenance Mode:
    Press the MAINT key.
    The display will indicate that Maintenance Mode has been entered. Name programming, time
    setting, system statistics, system setup, or Maintenance Mode exit may be selected with the Hold
    Loop keys.
    Normal key and display operations are suspended. The console will continue to ring and place
    incoming calls in queue.
    In maintenance mode, the six hold loop keys directly below the display act as “soft” function keys.
    Key functions are identified in the bottom line of the display.
    ToexitMaintenance Mode and store all programming:
    
    Press the Hold Loop key associated with EXIT or DONE from any programming screen until the main
    menu is displayed, then select EXIT from the main menu.
    Normal key and display operations will resume. The main menu will be displayed the next time
    the MAINT key is pressed.
    or
    
    Press the MAINT key.
    Normal key and display operations will resume. The last-used menu will be displayed the next
    time the MAINT key is pressed. This allows you to answer a call, then resume programming
    where you left off.
    13-102735 Rev. FPage 31
    Tone Commander 2260d Installation Instructions
    MAINTENANCE MAIN MENU
    NAMES TIME STATS SETUP DIAG EXIT 
    						
    							Password Protection
    To prevent inadvertent or unauthorized changes to console programming, you can enable password
    protection. Passwords consist of four digits entered with the dial pad or the Setup Utility. Three separate
    passwords are provided:
    Mode Default Password
    Console Setup 7743 (SPID)
    Name/Autodial 6263 (NAME)
    Statistics Reset 7828 (STAT)
    When passwords are enabled, the console will prompt for a password whenever a user attempts to access
    one of the above programming modes.
    Enter the password digits with the dial pad when the Enter Password prompt appears.
    Asterisks are displayed to hide the entered password.
    Select DONE.
    Enabling/Disabling Passwords
    To enable passwords, set option switch 2 ON, then power up the console. If the console is already powered
    up, disconnect power for a few seconds.
    Setting option switch 2 OFF, then cycling console power, disables passwords.
    Changing Passwords
    You can change any of the passwords. All passwords must consist of four digits.
    
    Passwords must be enabled.
    
    Enter Console Setup (page 38), Name/Autodial Programming (page 56), or Statistics Reset (page 61)
    mode.
    The Enter Password prompt for the selected mode is displayed.
    
    At the Enter Password prompt, enter the current password with the dial pad.
    If you don’t know the password, restore the defaults - see Default Passwords below.
    
    Select CHANGE to change the password for the mode shown in the upper right of the display.
    Page 3213-102735 Rev. F
    Tone Commander 2260d Installation Instructions
    [SETUP]
    Enter Password: ****
    CHANGEABORT DONE
    [SETUP]
    Enter Password: ****
    CHANGE ABORTDONE 
    						
    							Enter the new password with the dial pad.
    Select NEXT, then enter the new password again for confirmation.
    Select DONE to enable the new password.
    Default Passwords
    The default passwords listed in the table above are reloaded whenever the password mode is changed
    from disabled to enabled.
    Use this procedure if you forget a custom password.
    Set option switch 2 OFF.
    Cycle power to disable all passwords.
    Set option switch 2 ON.
    Cycle power again to enable default passwords.
    13-102735 Rev. FPage 33
    Tone Commander 2260d Installation Instructions
    [SETUP]
    Enter New Password: ****
    ReEnter New Password: ****
    NEXT DELETE ABORTDONE 
    						
    							Page 3413-102735 Rev. F
    Tone Commander 2260d Installation Instructions
    Lucent
    National ISDN
    123456
    1316361141164621512656
    2
    327371242174722522757
    3
    338381343184823532858
    4
    349391444194924542959
    5
    3510401545205025553060
    Figure 3– 2260d Console Default Key Assignments, Lucent National ISDN 
    						
    							13-102735 Rev. FPage 35
    Tone Commander 2260d Installation Instructions
    1316361141164621512656
    2
    327371242174722522757
    3
    338381343184823532858
    4
    349391444194924542959
    5
    3510401545205025553060
    Figure 4– 2260d Console Default Key Assignments, Lucent Custom ISDN
    Lucent
    Custom ISDN 
    						
    							Page 3613-102735 Rev. F
    Tone Commander 2260d Installation Instructions
    1316361141164621512656
    2
    327371242174722522757
    3
    338381343184823532858
    4
    349391444194924542959
    5
    3510401545205025553060
    Figure 5– 2260d Console Default Key Assignments, Nortel National ISDN
    Nortel
    National ISDN 
    						
    							13-102735 Rev. FPage 37
    Tone Commander 2260d Installation Instructions
    1316361141164621512656
    2
    327371242174722522757
    3
    338381343184823532858
    4
    349391444194924542959
    5
    3510401545205025553060
    Figure 6– 2260d Console Default Key Assignments, Siemens National ISDN
    Siemens
    National ISDN 
    						
    							Configuration Sheet Preparation
    The configuration sheets attached to the back of this manual (starting on page 109) should be filled in with
    the setup information for this installation. Instructions for each configuration sheet table, and sample
    configuration sheets, are included in this chapter. Sample information is printed initalic block font.
    Please leave a copy of the configuration sheets on site.
    System Setup
    Press the MAINT key to enter Maintenance Mode.
    Select SETUP.
    The Setup menu will be displayed.
    SPID, PDN, and C.O. Switch Type
    Lucent Custom ISDN lines may be configured for either multipoint or point-to-point operation. Multipoint
    lines can have multiple terminal devices connected to the same ISDN line. Point-to-point lines can have
    only one terminal device connected to the line.National ISDN lines are always multipoint.The 2260d
    must be connected to amultipointISDN line.
    Consoles must be programmed with 10-digitServiceProfileIdentifier (SPID) numbers obtained from your
    local telephone company. The SPID uniquely identifies the console when it is connected to the network.
    The 2260d has two SPIDs; one for the attendant call appearances, and one for the DSS/BLF.
    Additionally, the console must be programmed with aPrimaryDirectoryNumber (PDN).
    Configuration Sheet
    Fill out Configuration Sheet #1 (page 109) with the SPIDs and PDNs for the 2260d console. Check the
    appropriate ISDN Version box.
    Page 3813-102735 Rev. F
    Tone Commander 2260d Installation Instructions
    MAINTENANCE MAIN MENU
    NAMES TIME STATSSETUPDIAG EXIT
    [SETUP]
    SPID KEYS QUEUE TIMER LOOPS EXIT
    National ISDNFor National ISDN lines, the SPID format should consist of your 10-digit PDN
    (Including area code), followed by “0101”.
    Lucent
    Custom ISDNFor Custom ISDN lines, the SPID format should consist of “01” + the 7-digit
    PDN (excluding area code) + “0”.
    IMPORTANT– Failure to enter a valid SPID number for the 2260d will not allow it to initialize. Contact
    your service provider if the SPID format does not work. 
    						
    							2260d Configuration Sheet #1
    SPID and PDN Numbers
    SPID for Attendant Call Appearances
    (3-20 digits maximum;
    exactly 10 digits for Lucent Custom ISDN)42534910000101
    SPID for DSS/BLF
    (3-20 digits maximum;
    exactly 10 digits for Lucent Custom ISDN)42534911000101
    PDN for Attendant Call Appearances
    (10 digits required for proper operation)4253491000
    PDN for DSS/BLF
    (10 digits required for proper operation)4253491100
    ISDN Version
    (check one)
    Lucent National ISDN
    Lucent Custom ISDN
    Nortel National ISDN
    Siemens National ISDN
    13-102735 Rev. FPage 39
    Tone Commander 2260d Installation Instructions 
    						
    							Entering/Editing SPID & PDN, Selecting Switch Type
    Select SPID from the Setup menu.
    The SPID/PDN/Switch menu for the 2260d console will be displayed.
    From the 22d SPID/PDN menu, select EDIT.
    The SPID/PDN/Switch editing screen will be displayed.
    The blinking cursor will be in the SPID field initially. Using the dial pad, enter the SPID as assigned by
    the telco.
    Overwrite desired digits where necessary, or select DELETE to delete your choice of a single
    character (CHAR), all characters in a field (FIELD). The arrow keys move the cursor position in a
    field.
    Select NEXT to move to the PDN field. Enter the PDN for the selected console.
    Select NEXT to move to the SWITCH field. Press either arrow key until the correct C.O. switch type
    for this installation is displayed.
    Select DONE to store changes and return to the SPID menu.
    or
    Select ABORT to restore the previous settings and return to the SPID menu.
    Select NEXT from the 22d SPID menu.
    The SPID screen for the BLF will be displayed.
    
    From the 60d SPID menu, select EDIT.
    The BLF SPID editing screen will be displayed.
    
    Using the dial pad, enter the SPID for the BLF as assigned by the telco.
    
    Select DONE to store changes and return to the SPID menu.
    or
    Select ABORT to restore the previous settings and return to the SPID menu.
    Page 4013-102735 Rev. F
    Tone Commander 2260d Installation Instructions
    22d: S/W 3.01 H/W 2.01 [SPID]
    SPID:
    PDN: SWITCH: ATT NI
    NEXT LAST EDIT EXIT
    22d: S/W 3.01 H/W 2.01 [EDIT]
    SPID: 42534910000101
    PDN: 4253491000 SWITCH: SIEMENS NI
    NEXT  DELETE ABORT DONE
    60d: S/W 3.01 H/W 2.01 [SPID]
    SPID:
    NEXT LASTEDITEXIT
    60d: S/W 3.01 H/W 2.01 [SPID]
    SPID: 42534911000101
    NEXT LASTEDITEXIT 
    						
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