Tone Commander 2260d Installation Instructions
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System Programming Several network interface and operation parameters are programmable by the installer, allowing compatibility with a wide variety of central office features. The system is pre-programmed at the factory; many installations will require few changes to these values. Programming is retained in the 2260d’s memory when power is disconnected. A parameter or feature may be altered at any time without reprogramming the entire system. The PC-based Setup Utility provided with the 2260d offers a user interface that simplifies setup and name/number entry. Please refer to the 2260d Setup Utility User’s Guide , doc. #14-280182, that accompanies the utility diskette. All setup information may also be entered using only the console keys, by placing the console in Maintenance Mode as explained in this section. The following features may be accessed from Maintenance Mode: 1.System Setup Parameters: SPID numbers, Key assignments, Call queues, Recall timers, Call processing loop modes 2.Name/Autodial Database 3.Time of Day Clock Setting 4.System Usage Statistics 5.System Diagnostics Using Maintenance Mode The Maintenance Mode must be entered prior to attempting any of the following programming procedures. Enter this mode only when the console is idle, i.e., no calls are in progress or on hold. ToenterMaintenance Mode: Press the MAINT key. The display will indicate that Maintenance Mode has been entered. Name programming, time setting, system statistics, system setup, or Maintenance Mode exit may be selected with the Hold Loop keys. Normal key and display operations are suspended. The console will continue to ring and place incoming calls in queue. In maintenance mode, the six hold loop keys directly below the display act as “soft” function keys. Key functions are identified in the bottom line of the display. ToexitMaintenance Mode and store all programming: Press the Hold Loop key associated with EXIT or DONE from any programming screen until the main menu is displayed, then select EXIT from the main menu. Normal key and display operations will resume. The main menu will be displayed the next time the MAINT key is pressed. or Press the MAINT key. Normal key and display operations will resume. The last-used menu will be displayed the next time the MAINT key is pressed. This allows you to answer a call, then resume programming where you left off. 13-102735 Rev. FPage 31 Tone Commander 2260d Installation Instructions MAINTENANCE MAIN MENU NAMES TIME STATS SETUP DIAG EXIT
Password Protection To prevent inadvertent or unauthorized changes to console programming, you can enable password protection. Passwords consist of four digits entered with the dial pad or the Setup Utility. Three separate passwords are provided: Mode Default Password Console Setup 7743 (SPID) Name/Autodial 6263 (NAME) Statistics Reset 7828 (STAT) When passwords are enabled, the console will prompt for a password whenever a user attempts to access one of the above programming modes. Enter the password digits with the dial pad when the Enter Password prompt appears. Asterisks are displayed to hide the entered password. Select DONE. Enabling/Disabling Passwords To enable passwords, set option switch 2 ON, then power up the console. If the console is already powered up, disconnect power for a few seconds. Setting option switch 2 OFF, then cycling console power, disables passwords. Changing Passwords You can change any of the passwords. All passwords must consist of four digits. Passwords must be enabled. Enter Console Setup (page 38), Name/Autodial Programming (page 56), or Statistics Reset (page 61) mode. The Enter Password prompt for the selected mode is displayed. At the Enter Password prompt, enter the current password with the dial pad. If you don’t know the password, restore the defaults - see Default Passwords below. Select CHANGE to change the password for the mode shown in the upper right of the display. Page 3213-102735 Rev. F Tone Commander 2260d Installation Instructions [SETUP] Enter Password: **** CHANGEABORT DONE [SETUP] Enter Password: **** CHANGE ABORTDONE
Enter the new password with the dial pad. Select NEXT, then enter the new password again for confirmation. Select DONE to enable the new password. Default Passwords The default passwords listed in the table above are reloaded whenever the password mode is changed from disabled to enabled. Use this procedure if you forget a custom password. Set option switch 2 OFF. Cycle power to disable all passwords. Set option switch 2 ON. Cycle power again to enable default passwords. 13-102735 Rev. FPage 33 Tone Commander 2260d Installation Instructions [SETUP] Enter New Password: **** ReEnter New Password: **** NEXT DELETE ABORTDONE
Page 3413-102735 Rev. F Tone Commander 2260d Installation Instructions Lucent National ISDN 123456 1316361141164621512656 2 327371242174722522757 3 338381343184823532858 4 349391444194924542959 5 3510401545205025553060 Figure 3– 2260d Console Default Key Assignments, Lucent National ISDN
13-102735 Rev. FPage 35 Tone Commander 2260d Installation Instructions 1316361141164621512656 2 327371242174722522757 3 338381343184823532858 4 349391444194924542959 5 3510401545205025553060 Figure 4– 2260d Console Default Key Assignments, Lucent Custom ISDN Lucent Custom ISDN
Page 3613-102735 Rev. F Tone Commander 2260d Installation Instructions 1316361141164621512656 2 327371242174722522757 3 338381343184823532858 4 349391444194924542959 5 3510401545205025553060 Figure 5– 2260d Console Default Key Assignments, Nortel National ISDN Nortel National ISDN
13-102735 Rev. FPage 37 Tone Commander 2260d Installation Instructions 1316361141164621512656 2 327371242174722522757 3 338381343184823532858 4 349391444194924542959 5 3510401545205025553060 Figure 6– 2260d Console Default Key Assignments, Siemens National ISDN Siemens National ISDN
Configuration Sheet Preparation The configuration sheets attached to the back of this manual (starting on page 109) should be filled in with the setup information for this installation. Instructions for each configuration sheet table, and sample configuration sheets, are included in this chapter. Sample information is printed initalic block font. Please leave a copy of the configuration sheets on site. System Setup Press the MAINT key to enter Maintenance Mode. Select SETUP. The Setup menu will be displayed. SPID, PDN, and C.O. Switch Type Lucent Custom ISDN lines may be configured for either multipoint or point-to-point operation. Multipoint lines can have multiple terminal devices connected to the same ISDN line. Point-to-point lines can have only one terminal device connected to the line.National ISDN lines are always multipoint.The 2260d must be connected to amultipointISDN line. Consoles must be programmed with 10-digitServiceProfileIdentifier (SPID) numbers obtained from your local telephone company. The SPID uniquely identifies the console when it is connected to the network. The 2260d has two SPIDs; one for the attendant call appearances, and one for the DSS/BLF. Additionally, the console must be programmed with aPrimaryDirectoryNumber (PDN). Configuration Sheet Fill out Configuration Sheet #1 (page 109) with the SPIDs and PDNs for the 2260d console. Check the appropriate ISDN Version box. Page 3813-102735 Rev. F Tone Commander 2260d Installation Instructions MAINTENANCE MAIN MENU NAMES TIME STATSSETUPDIAG EXIT [SETUP] SPID KEYS QUEUE TIMER LOOPS EXIT National ISDNFor National ISDN lines, the SPID format should consist of your 10-digit PDN (Including area code), followed by “0101”. Lucent Custom ISDNFor Custom ISDN lines, the SPID format should consist of “01” + the 7-digit PDN (excluding area code) + “0”. IMPORTANT– Failure to enter a valid SPID number for the 2260d will not allow it to initialize. Contact your service provider if the SPID format does not work.
2260d Configuration Sheet #1 SPID and PDN Numbers SPID for Attendant Call Appearances (3-20 digits maximum; exactly 10 digits for Lucent Custom ISDN)42534910000101 SPID for DSS/BLF (3-20 digits maximum; exactly 10 digits for Lucent Custom ISDN)42534911000101 PDN for Attendant Call Appearances (10 digits required for proper operation)4253491000 PDN for DSS/BLF (10 digits required for proper operation)4253491100 ISDN Version (check one) Lucent National ISDN Lucent Custom ISDN Nortel National ISDN Siemens National ISDN 13-102735 Rev. FPage 39 Tone Commander 2260d Installation Instructions
Entering/Editing SPID & PDN, Selecting Switch Type Select SPID from the Setup menu. The SPID/PDN/Switch menu for the 2260d console will be displayed. From the 22d SPID/PDN menu, select EDIT. The SPID/PDN/Switch editing screen will be displayed. The blinking cursor will be in the SPID field initially. Using the dial pad, enter the SPID as assigned by the telco. Overwrite desired digits where necessary, or select DELETE to delete your choice of a single character (CHAR), all characters in a field (FIELD). The arrow keys move the cursor position in a field. Select NEXT to move to the PDN field. Enter the PDN for the selected console. Select NEXT to move to the SWITCH field. Press either arrow key until the correct C.O. switch type for this installation is displayed. Select DONE to store changes and return to the SPID menu. or Select ABORT to restore the previous settings and return to the SPID menu. Select NEXT from the 22d SPID menu. The SPID screen for the BLF will be displayed. From the 60d SPID menu, select EDIT. The BLF SPID editing screen will be displayed. Using the dial pad, enter the SPID for the BLF as assigned by the telco. Select DONE to store changes and return to the SPID menu. or Select ABORT to restore the previous settings and return to the SPID menu. Page 4013-102735 Rev. F Tone Commander 2260d Installation Instructions 22d: S/W 3.01 H/W 2.01 [SPID] SPID: PDN: SWITCH: ATT NI NEXT LAST EDIT EXIT 22d: S/W 3.01 H/W 2.01 [EDIT] SPID: 42534910000101 PDN: 4253491000 SWITCH: SIEMENS NI NEXT DELETE ABORT DONE 60d: S/W 3.01 H/W 2.01 [SPID] SPID: NEXT LASTEDITEXIT 60d: S/W 3.01 H/W 2.01 [SPID] SPID: 42534911000101 NEXT LASTEDITEXIT