Tone Commander 2260d Installation Instructions

If the display does not clear or if prior to clearing, the following display is shown momentarily, undertake the
following:
1. Determine which display continues to show: Screen 4, 5, or 6, or if Screen 8 was shown
momentarily.
2. Undertake the recommended troubleshooting procedures for the specific display shown.
If Screen 4 is showing continuously:
Check all line connections from the telco interface to the jack on the rear panel of the
console. Be sure to check all associated wiring, cables, connectors...

Call Origination Checkout
Press the ORIGINATE button. Dialtone should be heard and the following display will be shown:
Originate a call to any directory number using the dial pad. When this is done the following transition will be
displayed:
then:
Only if the called party answers, the display will update to:
* This field may indicate a 10-digit, 7-digit, or abbreviated directory number (DN). If the DN
dialed has been assigned a name in the 2260d database, a name will be shown.
Press the RELEASE button,...

1. Enter the Maintenance Mode, select SETUP, select LOOPS, and view the loop assignments for
the console.
2. Verify that all call appearances (CA)s programmed for (ORIG)inate or Non-reserved (N/R) shown
in the LOOPS display are operational. To do so, from the Main Diagnostic menu, select, DIAG,
CALL, the first CA to be tested, then TEST. The following display will be shown:
Select ORIG to originate a call. When this is done, dial tone should be heard and the following
shown in the display:
where STATE:02...

If the line translations are updated, repeat the procedures in this section after such
changes have been completed.
If Screen 9 does not show and an error tone is heard each time the ORIGINATE button is pressed:
1. Enter the Maintenance Mode, select SETUP, select LOOPS, and view the loop assignments for
the console.
2. Verify that at least one of the CAs that have been assigned as loops is programmed with either
ORIG or N/R. If none are programmed, program the highest numbered CA as N/R. Repeat the...

Call Transfer Checkout
From another telephone, call the PDN of the 2260d console. Answer the call and the following will be
shown in Line 1 of the display:
Press the ORIGINATE button. When this is done, the following will be shown:
Press the CONNECT button. When this is done, Awaiting Network Response may be seen briefly in Line
1 of the display, then the display will clear.
Proceed to Network Feature Button Checkout
(page 77).
NOTE– On occasion, if the CONNECT button is pressed immediately after dialing...

DSS Call Origination Checkout
Press any DSS button that has already been programmed. When this is done, the following will be shown:
followed by:
Only if the called party answers, the display will update to:
Press the RELEASE button, then proceed to DSS Call Termination Checkout
(page 77).
If screen 25 or 26 is not shown, it will most likely be replaced by either of the following:

Enter the Maintenance Mode, select NAMES, press the DSS button used in the beginning of this
section. When this is done,...

Verify that the DSS# entry is the number to be dialed.
Make the appropriate changes as required by selecting EDIT.
Make the appropriate NAMES programming changes as required, then repeat the steps in this
section.
DSS Call Termination Checkout
From another telephone, call the directory number that has been configured in network translations to
appear at a given BLF position on the console. The desired station LED should flash.
If the wrong or no LED flashes, call your local telco customer support...

followed by:
The DN that was used to initiate the desired network feature has not been assigned the feature in
network translations.
Contact your telco representative to determine whether the feature has been assigned to the DN
being used.
After reconciling network translations and the 2260d program, repeat the procedures in the first
three paragraphs in this section.
If after pressing the feature button the following is shown in the display:
 All the necessary network events for successful...

Console Inactivity Recovery Procedures
If the console is not functioning:
1. Verify that there is backlighting in the console display.
2. If there is no backlighting:
Verify that the console power supply is plugged into active commercial power.
Verify that the console power supply is providing 34.0 to 56.5 VDC.
Reseat and check all console connecting cables.
Replace the affected console.
3. If there is backlighting, enter the Maintenance Mode, select DIAG, select LINE. Select NEXT and
LAST to view...

System Features
Enhanced Incoming Call Identification
The caller’s name is displayed when sent from the central office or if the number is found in the console’s
internal database. Also shown are the type of call (incoming call, unanswered station call, priority call, hold
recall, etc.) and current call state.
Programmable 1000 Entry Calling Name Database
Up to 1000 names may be stored in an internal database, allowing identification of callers when number
data is sent from the central office....