Tone Commander 2260d Installation Instructions

Adding Call Appearances to Queues
Any call appearance may be assigned to a queue. All calls ringing on that call appearance will be prioritized
for answering based on the call appearance number,notthe Incoming Call Identifiers.

While the CA menu is displayed, select NEXT or LAST until the call appearance that you want to add
is displayed.
“Use ICI” will be displayed if the call appearance is not assigned to a queue.
A call appearance already has a queue assignment if “Use ICI” is not shown; use the...

Editing Call Appearance Queue Assignments

Select QUEUE from the Setup menu.
The Queue menu will be displayed.

Select CA from the Queue menu.
The Call Appearance menu will be displayed.

Use NEXT or LAST to scroll through the 22 call appearances.

Select EDIT to change the display translations, queue assignments, or timeout for the displayed call
appearance.
If “Use ICI” is displayed, calls ringing on this call appearance will be prioritized based on ICIs. To
assign the call appearance to a queue, use...

Timers
Calls on hold will recall the console after a timeout period. Separate timers are provided for Hold Recall,
Page Recall, Call Back Recall, NXF (incomplete transfer) Recall, and Ring Delay. If the console is
configured for Lucent Custom ISDN, there will be an additional timer for Callback Recall.
Each recall timer can be set to expire after 1-999 seconds, or disabled.
Configuration Sheet
Fill out the Recall Timers table on Configuration Sheet #4 (page 113) with the actual setting in seconds for...

2260d Configuration Sheet #4
Recall Timers
TimerDefault
Value(seconds)
Actual Value(000-999 seconds)
Ring Delay 024
Hold Recall 12090
Page Recall 12060
Call Back Recall 12090
NXF Recall 120120
Loop Setup
CADefault Value
 Non-reserved = N
 Terminate Only = T
 Originate Only = O
 Priority Only = P
 Intercom = I
(Nat. only) UNUSED = blank
Actual Value(N, T, O, P, I,
blank)CADefault Value
 Non-reserved = N
 Terminate Only = T
 Originate Only = O
 Priority Only = P
 Intercom = I
(Nat. only) UNUSED...

Loop Setup
Each call appearance (loop) provided by the telco must be set at the console with the same loop feature
that is assigned at the central office. The following options are available:
NOTE– The Ring Delay function works only on loops set for Terminate (inbound calls only).
N/R – Not Reserved (inbound and outbound calls allowed)
TERM – Terminate (inbound calls only)
ORIG – Originate (outbound calls only)
(blank) – Inactive (unused)
Configuration Sheet
Fill out the Loop Setup tables on...

Names/Autodial Programming
An internal 1000 name database identifies callers by name when only directory number information is sent
from the central office. Name/number entries may also be assigned to DSS keys on the 120d consoles to
simplify call transferring and station dialing.
Spare DSS keys may be programmed to autodial up to 18 digits, including 0-9,
*, #. Use this option for one
button dialing of frequently-called numbers.
Call Appearance Remapping
The default call appearance for each DSS key...

2260d Configuration Sheet #5, DSS Keys 1-30
DSS keys are numbered vertically on the console – see page 34.
DSS
Key
#User Name
(18 max.)
Directory
Number
(10 max.)
DSS or Autodial
Number
(18 max.)
VM(7 max.)CAS
P
I
D
1
John F 425-542-4719 4719 1232 11
2
Bill Jones 425-542-4729 4729 1233 21
3
Jill K 425-542-4711 4711 1234 31
4
Jane W 425-542-4712 4712 1251 41
5
Ronnie Y 425-542-4715 4715 1260 51
6
Kim L 425-542-4720 4720 1220 61
7
Jack S 425-542-4716 4716 1221 71
8
William F 425-542-4717 4717 1223 81
9...

Programming Procedure

Press the MAINT key to enter Maintenance Mode.

Select NAMES from the Maintenance Main Menu to enter autodial programming mode.
The current name database entries will be displayed by phone number order.

To edit a name/number that has already been programmed – select NEXT or LAST to view the next
or previous name programmed in the name database. When the desired name is found, select EDIT
to alter the programming.
or
Press DSS key to select the name/number entry associated with the...

Select NEXT to move the cursor to the DN field.

Using the dial pad, enter the full telephone number as sent by the telco
for incoming calling name
lookup.
The display will show the number being entered. The character position will advance
automatically in this field.

Select NEXT to move the cursor to the DSS# field.

Using the dial pad, enter the exact number to be dialed
when the DSS key is pressed. This number
should include the same digits you would normally dial to call that person (e.g....

Time of Day Clock

Press the MAINT key to enter Maintenance Mode.

Select TIME.
The Time menu, along with the current time, will be displayed.

Select EDIT to change the time setting.
The following screen will be displayed.

Enter the time in 12-hour format (AM/PM designation is not required). The leading0for hours 1-9
may be omitted.
The cursor will advance to the next character automatically. Use the arrow keys to manually
select the character position.


Press the DONE key to save the new time...