Tone Commander 1030/1560 Installation Instructions

							Special Feature Key Assignment
Spare line keys may be programmed to activate special features. Such usage precludes the connection of
lines to these positions. Be sure to identify the keys with the supplied key cap labels.

Press HOLD, then TRANSFER, then RELEASE, thenC(2) on the dial pad to enter configuration
programming mode.
CONFIGURE PROG will be displayed.

Press the DSS key to select the feature to be programmed:
R– Page key
T– Night key
U– Quick Mode key

Press dial pad key
*to display the key that is set to activate the desired feature.
The line lamp (phone symbol) above a line key will be on if the key has the feature assigned to it.

Press the line key that will be assigned the feature.
The line lamp above the selected key will light steadily. Any feature assignment for the key will be
overwritten.
The previously assigned key will be cleared (reassigned as a standard line key); its line lamp will turn
off.
or
Press the currently assigned key to clear its programming and reassign it as a standard line key, if no
keys are to be assigned the selected feature.
The line lamp above the selected key will turn off.
NOTE– Perform a line test (at both consoles, if applicable) if a key has been reassigned as a
standard line key – refer to the Preliminary Testing
section in this document.

Press dial pad key0to store the new setting and return to feature selection.

Press a DSS key to select another feature.
or
Press RELEASE to exit configuration programming mode (the mode will be exited automatically 1 minute
after last keypress).
NOTE– Quick Mode is not recommended for systems with two consoles (two attendant positions).
Programming Features Selectable Per Line
The following programmable features do not apply to line keys that have been programmed for Page, Night
Service, or Quick Mode.


Press HOLD, then TRANSFER, then RELEASE, thenC(2) on the dial pad to enter configuration
programming mode.
CONFIGURE PROG will be displayed.


Press a DSS key to select the feature to be programmed.
The display will show the item name.
The station status lamp will light steadily.
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Tone Commander 1030/1560 Installation Instructions 
						

							
Press the line key to be programmed with the selected feature.
The display will show the line number and the current value (OFF or ON).
The line lamp (phone symbol) will light steadily.

PressON(
*)orOFF(0) on the dial pad if you want to change the value.
The new value will be shown in the display.

Press another line key to be programmed with the selected feature.
or
Press RELEASE to exit configuration programming mode (the mode will be exited automatically 1 minute
after last keypress).
NOTE– Systems with two consoles (two attendant positions) have separate Line Privacy and Answer Use
settings for each console. They must be programmed individually at each console position.
Line Privacy
DSS key to select feature:O(per console)
Default Value for each line:off
A line with the privacy option on cannot be accessed by the console when its line lamp indicates a busy
condition.
Answer Use
DSS key to select feature:P(per console)
Default Value for each line:off
Idle lines in this group will automatically be seized in descending order whenever the ANSWER key is used
to pick up station calls.
CAUTION– Lines assigned to this groupmustbe optioned for Directed Call Pickup, NonBarge-In.
Dedicated nonhunting lines are recommended for this usage. If this is not feasible, assign only the last lines
in a terminal hunt group.
Music On Hold
DSS key to select feature:Q
Default Value for each line:on
This selects whether the external music source will be connected to a line that is on hold at the console
(hard hold,notCentrex hold).
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Tone Commander 1030/1560 Installation Instructions 
						

							DSS/Autodial Number Programming
Each DSS key may be programmed to autodial up to 24 digits or functions, including 0-9,*, #, dial tone
detect, a hookflash (transfer signal), and a pause. The PICK UP key autodials the call pickup code; it must
be programmed with the required digits.
Lucent 5ESS International Version only
: the TRANSFER key must be programmed with the required call
transfer code.
Digits are entered with the dial pad. The VOL keys and DSS key #30 are used to enter the pause, flash,
and dial tone detect functions – these functions are printed below the keys on the console front panel.
DIAL TONE delays dialing until steady dial tone is present.If the telephone system does not send
dial tone after receiving a flash, use two PAUSEs in place of DIAL TONE detect.
FLASH is used to transfer calls or access special features of the telephone system.
PAUSE is used if a delay is required during dialing, for example to access a voice mailbox.
Pause, flash, and dial tone detect times can be changed from the 1030/1560 configuration programming
mode.
IMPORTANT– The first entry of a dialing routine for any key to be used for DSS operationmustbe a
FLASH (F). This entry will determine whether associated features with DSS operation will
apply (Station Recall, Line Release w/Supervision, Station Camp-On, etc.).
Example:FD4710
Dialing routines, where the first entry isnota FLASH, will operate as Autodialing keys.
Example:D9D5551982
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Tone Commander 1030/1560 Installation Instructions 
						

							Programming Procedure
Set the Autodial Program Lock Switch (switch #1) inside the CPU toOFF(unlocked) before proceeding –
see page 25.

Press HOLD, then TRANSFER, then RELEASE, thenP(7) on the dial pad to enter autodial
programming mode.
PROGRAM AUTODIAL will be displayed.

Press the DSS key to be programmed. Press SHIFT first if selecting the station on the lower half of the
key (1560 only).
The station status lamp will light.
The display will show the number currently programmed, or NOT PROGRAMMED.

If you do not wish to change the currently programmed number, press HOLD, then select another DSS
key.

Using the dial pad and the PAUSE, FLASH, and DIAL TONE keys, enter the sequence to be dialed.
The display will show the number being entered.

Press HOLD to store the number, then select another DSS key to be programmed.
or
Press RELEASE to store the number and exit autodial programming mode (the mode will be exited
automatically 1 minute after the last keypress,withoutstoring the number).
When completed, set the Autodial Program Lock Switch inside the CPU toON(locked) to prevent
inadvertent changes to autodial programming.
NOTE– Systems with two consoles (two attendant positions) have a single set of DSS/autodial numbers
shared by both consoles. The numbers may be programmed at either console.
For example, to program a DSS key to dial a hookflash, wait for dial tone, then dial station5314:
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Tone Commander 1030/1560 Installation Instructions
Figure 16 
						

							Pick Up Key Programming
The PICK UP key programming procedure is similar to that for DSS keys. Press PICK UP instead of
selecting a DSS key, then proceed as illustrated below. Consult the telco for the required pickup code.
IMPORTANT– A DIAL TONE detect must be entered before the Directed Call Pickup code to ensure that
steady dial tone is received before dialing begins. This may not apply to the few telephone
systems which require the Directed Call Pickup code to be dialedafterthe station number.
DO NOT precede the pickup code with a FLASH.
For example, to program the PICK UP key with the code

7:
Transfer Key Programming(Lucent 5ESS International Version only)
Program the TRANSFER in a similar manner as the PICK UP key.The transfer code must be preceded
with a FLASH and DIAL TONE detect, for example,FD6. Consult the telco for the required call transfer
code.
For example, to program6as the call transfer code:
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Tone Commander 1030/1560 Installation Instructions
Figure 17
Figure 18 
						

							Name Display Programming
Any DSS/Autodial key to be programmed with a name display must already be programmed for autodialing;
autodial programming may be changed without reprogramming the DSS name display. This restriction does
not apply to line keys, since they cannot be programmed for autodialing.
Set the Name Program Lock Switch (switch #3) inside the CPU toOFF(unlocked) before proceeding – see
page 25.

Press HOLD, then TRANSFER, then RELEASE, thenN(6) on the dial pad to enter name programming
mode.
NAME ASSIGN will be displayed, followed by a help display.

Press the DSS or line key to be programmed. Press SHIFT first if selecting the station on the lower half
of a DSS key (1560 only).
The lamp next to the selected key will light steadily.
The name will be displayed if the selected key is currently programmed. Press CLEAR to allow
reprogramming, or use BACKSPACE to edit the currently programmed name.

If you do not wish to change the currently programmed name, press HOLD, then select another DSS or
line key.

Enter the name using the DSS keys. Letters are printed on the console front panel beneath the keys. Do
not exceed 14 characters, including spaces. BKSPACE will delete the last character entered.

Press HOLD to store the new name.

Select another DSS or line key to be programmed.
or
Press RELEASE to exit name identification programming mode (the mode will be exited automatically 1
minute after the last keypress).
When completed, set the Name Program Lock Switch inside the CPU toON(locked) to prevent inadvertent
changes to name programming.
NOTE– Systems with two attendant console positions have a single set of DSS/autodial name displays
shared by both positions. The names may be programmed at either console position.
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Tone Commander 1030/1560 Installation Instructions 
						

							For example, to program the name Smith to be displayed when station #11 is ringing:
Ring Delay Programming
Checking Ring Delays


Press RING DELAY twice.
The lamp above the key will flash, and RING DELAY CHECK will be displayed.


Press the DSS or line keys to be checked. Press SHIFT first if selecting the station on the lower half of a
DSS key (1560 only).
The display will show the ring delay setting for each DSS or line key pressed.


To exit ring delay check mode, press RING DELAY again (the mode will be exited automatically 5
seconds after the last keypress).
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Tone Commander 1030/1560 Installation Instructions
Figure 19 
						

							Setting Ring Delays
Dial Pad Key Available Values
1 1 ring
2 2 rings
33 rings
stations default
4 4 rings
5 5 rings
6 6 rings
7 7 rings
8 8 rings
9 9 rings
0no delay (off)
lines default
no ringing (on)
Table 22
NOTE– Systems with two consoles (two attendant positions) have separate Ring Delay settings for each
console. They must be programmed individually at each console.
Time of Day Clock
The 12-hour time of day clock may be set at either console in a two-position system. The setting affects
both consoles.


When the console is idle, press HOLD, then TRANSFER, then RELEASE, thenT(8) on the dial pad.
SET TIME and the current time will be displayed.


Press RELEASE now if you do not wish to change the time setting.


Enter the time using the dial pad (hour values less than 10 must be preceded by a 0 digit). For
example, to set the time to 9:38, enter0938.
The display will show the time entered.


The time set mode will be exited automatically after the new time setting is entered.
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Tone Commander 1030/1560 Installation Instructions

Press RING DELAY once.
The lamp above the key will light steadily, and “RING
DELAY PROG” will be displayed.

Using the dial pad, enter the number of rings to delay before
ringing at the console begins (1-9rings,0for no delay, or

for no ringing at the console).
The display will show the selected ring delay value.
NOTE – The ring delay setting does not affect station
ringing, only the delay before the console starts
ringing in addition to the station.

Press the DSS or line keys to be set to the chosen ring delay
value. Press SHIFT first if selecting the station on the lower
half of a DSS key (1560 only).
To set all stations (not lines) to the same value, press # on
the dial pad instead of a DSS key.
The display will show the number of each DSS or line
key that is pressed (or “ALL DELAY” if # is pressed), and
the ring delay value.

To exit ring delay set mode, press RING DELAY again (the
mode will be exited automatically 5 seconds after the last
keypress). 
						

							System Description
Consoles
The 1030 and 1560 consoles house a 20-character fluorescent display, line status indicators, line and call
processing keys, a common audible transducer, an electronic voice network, and a microcomputer to
control their operation. The factory-provided hearing aid compatible handset utilizes an electret (carbon
clone) element.
Tone Commander consoles are designed to provide superior operating capabilities in any working
environment.

The vacuum fluorescent display is adjustable, can be seen from almost any angle, and is immune to
overhead lighting glare. This allows displayed information to be viewed from greater distances than
with nonfluorescent versions.

Whenever possible, call processing routines are accomplished with single keystrokes.

Multiple indicators are used to improve status recognition.
Following is a description of the keys, indicators, and connectors on the console:

Display– 20 character alphanumeric display gives information about calls ringing at the console, and
is used during console programming. A time of day clock is displayed when the console is idle.

Line Keys– when a line key is pressed, the console network is connected to the selected line. If a
second line key is pressed, the first line is automatically put on hold and the second line is accessed
(Auto Hold). Spare line keys may be used to activate night service or Quick Mode, or to access
paging systems.

Hold Lamps (Hsymbol) – indicate hold and hold recall states of the lines.

Line Lamps(telephone symbol) – indicate busy and ringing states of the lines.

DSS Keys– when the console is in normal mode, the 30 DSS keys automatically dial programmable
sequences when pressed. These keys are also used during programming to enter name displays.
They are normally used to autodial the station associated with the key. A shift key on the 1560 model
allows access to an additional 30 stations.


Station Status Lamps– indicate busy and ringing states for the stations.


SHIFT Key– allows access to an additional 30 stations (1560 only).


HOLD Key– when the console is on an active line and the hold key is pressed, a hold bridge is
placed across the selected line and the console network is released from the connection.


TRANSFER Key– when the transfer key is pressed, a hookflash (momentary open loop) is
generated on the selected line (in the Lucent 5ESS International Version, the hookflash is followed by
a programmable transfer code). This allows the attendant to transfer calls or access special features
of the telephone system.


RELEASE Key– when the console is on a line and the release key is pressed, the console network
is released from the connection, the line becomes idle, and its lamp will turn off.


CONNECT Key– allows an attendant to immediately release from a line after a DSS transfer, to
answer another one. System circuitry maintains the line until the called station rings, then
automatically releases.


ANSWER Key – automatically seizes a call appearing in the alphanumeric display.


RING DELAY Key– used to enter/exit ring delay check mode or ring delay programming mode.


PICK UP Key– used to answer a ringing station not appearing in the alphanumeric display.


VOL Keys– used to adjust the console ringer volume.


Dial Pad– generates DTMF signaling on a selected line. Dial pad keys are also used to enter
console programming values.
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Tone Commander 1030/1560 Installation Instructions 
						

							Attendant Console Cabling
Three pair, #24 gauge, twisted cable is required. The two cable runs should not exceed 500 feet each. One
pair on the voice/data cable is analog voice. The two remaining pairs transmit proprietary protocol at 1200
baud using the RS-422 standard.
The second cable uses all three pairs to provide power to the console.
Central Processing Unit (CPU)
The Central Processing Unit is a wall mounted device which houses the main circuit board, and optional
line and station expansion circuit boards.
1. Main Circuit Board – this unit contains the power supply, microprocessor–based control logic, 10 line
circuits, 30 station circuits, dial tone detect circuits, two console data link circuits, two DTMF dialer
circuits, and a Music On Hold input circuit. System memory is retained during power failure.
2. Line Expansion Circuit Board – this board adds 5 line circuits for systems with a 1560 console.
3. Station Expansion Circuit Board – this board adds 30 station circuits for systems with a 1560 console.
External connections to the Central Processing Unit are made by using 50 pin Amphenol connectors. Music
on hold may be optionally connected to an RCA-type audio jack on the CPU. Modular console jacks on the
main circuit board are provided for testing and programming.
System Features
1030/1560 System Integration
While two distinct product sizes are offered, each represented by a unique console and central processing
unit (CPU), the components of either can be mixed and matched. A 1560 console can be connected to a
1030 CPU, however, only 10 lines and 30 stations of the unit will be operational. If at some later date, 5 line
and 30 station expander circuit boards are installed in the 1030 CPU, full 1560 operation will be provided.
Likewise a 1030 console can be plugged into a 1560 CPU. Of course, only the first 10 lines and 30 station
positions will be operational.
Dual Console Capability
The CPU can support two console positions. Line and station appearances are identical at each console
(square line configuration). Holding status is indicated at both console positions. Special line key options
such as paging access, night service, etc., appear at both console positions when programmed. Certain
operating features such as Queue Priority, Ringing Type, Line Privacy, and Answer Use may be
programmed on per console basis.
Skinny Wire Console Connection
Six pair cabling is required between each console and the CPU. Three pair are used for data and voice,
and three pair are used for power. Two 6 conductor modular jacks are located at the rear of the console,
one for voice/data and one for power.
Installer/User Programmability
Both installer and user can program the system from the front panel of the console. The installer programs
system configuration options, line programmable features, and special feature key assignments. The user
can program customized features such as ring delays, Direct Station Selection (DSS) dialing, autodialing
numbers, line/station name identification, Hold Recall Time, Queue Priority, etc.
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Tone Commander 1030/1560 Installation Instructions