Tone Commander 1030/1560 Installation Instructions
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Wall Jack PinoutWall Jack Typical Wire ColorConsole #1 Designation (connector 1)Console #2 Designation (connector 1)Typical 3 Pair Console Cable Wire Color(actual wire color) 1 WHT 1C+ (YEL-BRN) 2C+ (VIO-GRN) WHT-GRN 2 BLK 1C+ (YEL-GRN) 2C+ (VIO-ORN) WHT-ORN 3 RED 1C- (ORN-YEL) 2C- (BLU-VIO) BLU-WHT 4 GRN 1C+ (YEL-ORN) 2C+ (VIO-BLU) WHT-BLU 5 YEL 1C- (GRN-YEL) 2C- (ORN-VIO) ORN-WHT 6 BLU 1C- (BRN-YEL) 2C- (GRN-VIO) GRN-WHT Table 5 –Console “Power” Jack Pinout The total console cable length, including line cord and equipment room cross connects, must not exceed 500 feet. 1. Install two 6 position, 6 contact modular telephone jacks within 6 feet of the console. 2. Label the jacks 1560 voice/data and 1560 power (or 1030). 3. Connect a 3 pair cable to each jack and run them to the equipment room. IMPORTANT– Whenever nonkey adapters are used in conjunction with existing multipair cable, verify that the adapters conform to Tables 4 and 5 above. 4.Only if the colors of your cables differ from the typical colors:fill out Tables 4 and 5 with the actual wire colors of the cables for each connection. 5. Punch down the voice/data cable on the right side of CPU block #1, to the pins listed in the Console #1 Designation column in Table 4. 6. Punch down the power cable on the left side of CPU block #2, to the pins listed in the Console #1 Designation column in Table 5. 7. If the system has two consoles (two attendant positions), punch down the second consoles cables to the pins listed in the Console #2 Designation columns of Tables 4 and 5. 13-102360 Rev. HPage 21 Tone Commander 1030/1560 Installation Instructions
Console Installation Preliminary Testing At this time, you should have completed the following: Mounted the CPU and blocks Installed the cables from the CPU to the blocks Connected Tip and Ring from each line to the block Connected Tip and Ring from each monitored station to the block Installed the console cables and jacks Assembled and connected the console(s) It is a good idea to briefly test the operation of the 1030/1560 before proceeding with installation or programming. 1. Plug the CPU into a power outlet. A. The heartbeat indicator at the bottom of the CPU main circuit board should flash. If no heartbeat is present, check that the power outlet is live. A blown fuse on the circuit board may indicate a defective CPU. Page 2213-102360 Rev. H Tone Commander 1030/1560 Installation Instructions Figure 7 1. Install the handset cradle on the console using the screws provided. The cradle may be installed on either side of the console. 2. Plug the handsets cable into the jack beneath the front left edge of the console. 3. Plug one end of each supplied 6 conductor modular line cord into the voice/data and power jacks at the back of the console. If either line cord must be replaced, be sure to use one with 6 conductors. Many line cords with 6 position plugs have only 4 conductors. 4. Plug the cables into their associated wall jacks, or into the test jacks located on the CPU main circuit board (refer to Figure 5). CAUTION–Do notinterchange these two cables! The cable nearest the handset jack must connect to the voice/data wall jack or CPU jack. 5. Fill out the keycap labels with line numbers, station names or numbers, and autodial numbers (refer to the configuration sheets). Place the labels beneath the clear plastic key caps, then snap the keycaps onto the DSS and line keys. (bottom view)
B. The console should emit two triple beeps, then briefly display 1030 OK or 1560 OK. If these indications are not observed, check both voice/data and power cabling. 2. Repeat step 1 at attendant position #2, if the system is so equipped. C.O. Line Testing Perform the following tests on each telco/PABX line. Repeat at attendant position #2, if the system is so equipped. Line Access and Imbalance Testing 1. Press the key representing the line to be tested. The associated line lamp (telephone symbol) should flicker while the line is accessed. NOTE– Open circuit voltage must be approximately 48 volts. 2. Listen for audible hum or excessive noise. PA S S– Such noise or hum is not present. FAILURE– Such noise or hum is present. 3. Listen for dial tone. PA S S– Dial tone is heard. FAILURE– Dial tone is not heard. 4. Break dial tone by dialing a digit. PA S S- Dial tone is broken and no audible hum or excessive noise is heard. FAILURE- Dial tone cannot be broken; audible hum or excessive noise is heard. 5. Press the RELEASE key. IMPORTANT– Upon the detection of any failure during the foregoing testing, disconnect the affected equipment from the telephone line to determine if such equipment is the cause of failure. Any equipment determined to be malfunctioning must remain disconnected, and use discontinued until the malfunction has been corrected. Hold and Autohold Testing 1. Access the line to be tested and establish call to another station. 2. Place the call on hold by depressing the red HOLD key. The associatedHindicator will wink slowly. 3. Reseize the call by depressing the line key. The associatedHindicator goes out. The line lamp flickers while the line is accessed. 4. Place the call on autohold by depressing another idle line key. The line accessed draws dial tone. The line under test goes to autohold. 5. Release the line drawing dial tone and reseize, then release the line under test. 13-102360 Rev. HPage 23 Tone Commander 1030/1560 Installation Instructions
Ring Trip and Imbalance Testing 1. Dial the number of the line to be tested from another station. The associated line lamp will flash slowly. or The associated line lamp will flash quickly, if the line has been optioned for ring delay. 2. Press the line key to answer the call. The line lamp changes from flashing to flickering. 3. Listen for audible hum or excessive noise. PA S S– Such noise or hum is not present. FAILURE– Such noise or hum is present. IMPORTANT– Upon detection of audible hum or excessive noise, disconnect the affected equipment to determine if such equipment is the cause of failure. Any equipment determined to be malfunctioning must remain disconnected, and use discontinued until the malfunction has been corrected. 4. Press the RELEASE key. Page 2413-102360 Rev. H Tone Commander 1030/1560 Installation Instructions
CPU Option Switches Switches on the CPU control system programming and Night Service options. The switches are ON when set towards the right side of the CPU. When a programming option is locked, programming changes are not allowed. The switch location is shown in the figure below and on page 16. SWITCH FUNCTION 1OFF – Autodial Program unlocked ON – Autodial Program locked 2OFF – Configuration Program unlocked ON – Configuration Program locked 3OFF – Name Program unlocked ON – Name Program locked 4OFF – night transfer ON – night ringing 5must be OFF! 6, 7not used 8OFF – retain new programming ON – restore defaults (when power is cycled off & on) Table 6 – CPU Option Switches 13-102360 Rev. HPage 25 Tone Commander 1030/1560 Installation Instructions Figure 8– CPU Option Switches and Fuses
Optional Equipment Installation The following options require system programming for proper operation. Refer to the Configuration Programmingsection. Night Service The console may either switch the telephone system to night transfer, or ring a night bell during incoming ringing when the attendant selects Night Service mode. Only one of these options may be installed. Option switch #4 on the CPU selects the Night Service mode. Set this switchOFFfor night transfer, orON for night ringing. Night Ringing Night ringing is switched on and off during ringing of either lines only, or lines and stations. One of these options must be selected during configuration programming. Tone Commanders PA-24 Paging/Chime Module provides a chime tone that can announce ringing calls over a paging system. This unit is powered from the 1030/1560 CPU. Refer to the PA-24 Paging/Chime Module Installation Instructions, doc. #13-102595. An external bell may be used in place of ringing over a paging system, as shown below. Page 2613-102360 Rev. H Tone Commander 1030/1560 Installation Instructions 1. Install the night bell in the location desired by the customer. 2. Run a two conductor cable from the night bell to the equipment room. 3. Connect the cable to the bell. 4. Mount a suitable bell power supply in the equipment room. 5. Connect one output terminal of the power supply toNTCO(common) on the right side of CPU block #1. 6. Connect one wire in the bell cable to the other output terminal of the power supply. 7. Connect the remaining wire in the bell cable toNTNO(normally open). Figure 9
Night Transfer The night transfer leads from the telephone system remain connected together when the console is in Night Service mode, and during a power interruption at the CPU. Music On Hold An external music source is required for Music On Hold. It will be assigned to the lines during configuration programming. The music input may be connected to any type of compatible music source (refer to the Specifications section). The music source can be connected to the jack provided on the CPU, or punched down to the block. Jack Connections 13-102360 Rev. HPage 27 Tone Commander 1030/1560 Installation Instructions ConnectNTCO(common) andNTNC (normally closed) on the right side of CPU block #1 to the night control terminals on the telco/PABX block. Figure 10 1. Connect an RCA-type phono plug to one end of a single conductor shielded cable, or obtain a cable with a plug attached. The center conductor connects to the pin of the plug. 2. Plug the cable into the music input jack at the top of the CPU. 3. Connect the other end of the cable to the output of the music source. A plug to fit the music source may be required. Figure 11
Block Connections Paging Tone Commanders PA-24 Paging/Chime module interfaces the 1030/1560 console to a paging system. The module includes a night ringing chime and switching for background music control. Power is derived from the 1030/1560 CPU. Paging can be connected to any spare line key on the 1030/1560. Refer to the PA-24 Paging/Chime Module Installation Instructions, doc. #13-102595. Page 2813-102360 Rev. H Tone Commander 1030/1560 Installation Instructions 1. Connect a twisted wire pair toMH+andMH- on the right side of CPU block #1. 2. Connect the other end of the wire pair to the output of the music source. A plug to fit the music source may be required. Figure 12
Configuration Programming Various network interface and operation parameters are programmable by the installer, allowing compatibility with a wide variety of central offices and PABXs. The system is pre-programmed at the factory; many installations will require few changes to these values. Programming is retained in the CPUs memory when power is disconnected. Systems with two attendant positions require programming at both consoles for recall rings and line privacy. The programming procedures for ring delays, the time of day clock, autodial numbers, and station names are described in their respective sections. The following features may be set from configuration programming mode by pressing the appropriate DSS key. The letters are printed on the console front panel beneath the DSS keys. Key numbers in parentheses represent the station ports assigned to the keys. System Programmable Features DSS Key Feature A (1) Abandoned Ring Time B (6) Recall Rings C (11) Pickup Code Sequence D (16) Dialing Speed E (21) Pause Time F (26) Hookflash Time G (2) Dial Tone Detect Time H (7) Hold Recall Time I (12) Hold Release Time J (17) Night Bell Mode * K (22) Queue Priority L (27) Alert Type * M (3) Ringing Type * N (8) Camp-On R (28) Assign Page Key T (9) Assign Night Key * U (14) Assign Quick Mode Key W (24) Unsupervised Call Transfer Line Programmable Features * O (13) Line Privacy * P (18) Answer Use Q (23) Assign Music On Hold to lines * Features marked with an asterisk have separate settings for each console position in a two-position system. They must be programmed individually at each console. 13-102360 Rev. HPage 29 Tone Commander 1030/1560 Installation Instructions
Using Configuration Programming Mode The configuration programming mode must be entered prior to attempting any of the following programming procedures.Enter this mode only when the console is idle, i.e., no calls are in progress or on hold and the time of day is displayed. The Configuration Program Lock Switch (switch #2) inside the CPU must beOFF(unlocked) before proceeding (see page 25). Toenterconfiguration programming mode: Press HOLD. Press TRANSFER. Press RELEASE. Press dial pad keyC(2). The display will indicate that configuration programming mode has been entered. Toexitconfiguration programming mode and store all programming: Press RELEASE. or The mode will be exited automatically 1 minute after the last keypress. When completed, set the Configuration Program Lock Switch inside the CPU toON(locked) to prevent inadvertent changes to the programmed settings. DSS keyson the console are used to select the feature to be programmed – letters identifying the keys are printed beneath the keys on the consoles front panel. Default Settings The default settings, as shipped from the factory, are listed with each feature on the following pages. Default settings may be recalled by setting CPU option switch #8 toON, then cycling the CPU power off and on (pull out the power plug for a few seconds).Set this switch back to OFF to prevent losing your programming during a power outage. The switch location is shown on page 25. Confirmation and Error Tones The speaker in the console signals correct or incorrect actions during programming. The consoles volume control adjusts the level of the tones – use the VOL keys above the dial pad. Confirmation Tone – double beep Error Tone – single beep Page 3013-102360 Rev. H Tone Commander 1030/1560 Installation Instructions