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Telrad Digital Speakerphone Set And Display Speakerphone Set User Guide
Telrad Digital Speakerphone Set And Display Speakerphone Set User Guide
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16 Speakerphone set and Display Speakerphone set TO OBTAIN SPECIAL SERVICES VIA LINES DEFINED AS BEHIND AN EXCHANGE (CENTREX OR PBX) You may be able to access special services provided by a Centrex or PBX exchan ge. To access the services while connected to the outside line 1. Press [FEAT] . 2. Press [FLASH] .
Speakerphone set and Display Speakerphone set 17 HOLD There are two types of hold: • Exclusive hold:the call can be retrieved only from your extension. • Inclusive hold:the call can also be retrieved by other stations with a button for that appearance. You cannot transfer a call that is on hold. When you place a call on hold, you automatically receive dial tone and can make a pa ge call or dial to another exten- sion. If you do not receive dial tone, this means that no DN is available. To place a call on exclusive hold •Press [HOLD] once. The indicator flashes green on your station and red on other stations with a button for that appearance. To place a call on inclusive hold •Press [HOLD] twice. The indicator flashes green on all stations that have a button for that appearance. Dependin g on the programming of your extension, the first press of hold may activate Inclusive hold, and the second press, Exclusive hold. See your System Administrator. To pick up a call from hold • Press the flashin g button of the call on hold. or • Press [PICK UP] and [HOLD] .
18 Speakerphone set and Display Speakerphone set TRANSFERRING CALLS You can transfer a call to another extension: 1. Press [XFR] . 2. Dial the extension number. 3. Announce the call when the other party answers and then han g-up. To retrieve a transferred call If you have not yet hun g up and the other party has not yet answered the transferred call, you may retrieve the trans- ferred call. • Press the line button associated with the call.
Speakerphone set and Display Speakerphone set 19 CONFERENCE CALLS A total of eight parties, any of which may be on outside lines, can participate in a conference. To establish a conference 1. Make the first call. 2. Press [CNF] . 3. Make the next call. After the call is answered: 4. Press [CNF] a gain Repeat steps 2 throu gh 4 to add up to five more parties to the conference.
20 Speakerphone set and Display Speakerphone set PICKUP You can answer a call at another extension, without leaving your desk. To pick up a call on hold or ringing at another extension 1. Press [PICK UP] . 2. Dial the number of the extension at which the call is rin ging or on hold. To pick up a call ringing in your pickup group • Press a MEMORY button pro grammed with GROUP PICK UP. or 1. Press [PICK UP] . 2. Press [*] . See Abbreviated Dialin g for instructions on how to pro gram MEMORY buttons.
Speakerphone set and Display Speakerphone set 21 MESSAGES If after dialing an extension, there is no answer or you hear busy tone, you can send a basic messa ge or a message from a predefined list, which appears on the display of the extension you called. When you send a basic messa ge, display telephones show CALL followed by your extension name or number (e.g. CALL STEVE). When you send a predefined messa ge, display telephones show the text of the messa ge, followed by your extension name or number e. g. (GONE OUT STEVE). SENDING MESSAGES To send a basic message After dialin g an extension: 1. Press [MSG] . 2. Han g up. The messa ge is sent. To select and send a predefined message You can select a messa ge from a predefined list (see a list of system messa ges at the end of this guide). After dialin g an extension: 1. Press [MSG] . 2. Enter a messa ge number (two digits; e.g. 08). If your set has a display, you can scroll throu gh the messa ge list with []. If the message includes asterisks (*), you may edit it usin g the dialpad. Enter the di gits on the dialpad; they appear on the screen in
22 Speakerphone set and Display Speakerphone set place of the asterisks. 3. Han g up. To send a message with confirmation When you dial a display telephone and hear busy tone, you can send a messa ge which appears on the display of the called extension (your telephone must also have a dis- play). 1. Select a messa ge, as explained above. 2. Press [MSG] . WAIT.., followed by the message text, appears on your display. You see either MSG ACCEPTED or MSG REJECTED. Rejected messages enter the called extensions memory. 3. Han g up. See also To confirm a messa ge, below. Canceling the message process You may cancel the messa ge process at any time: •Press [FLASH] . RECEIVING MESSAGES When messa ges have been left at your extension, your [MSG] indicator li ghts and you hear a broken dial tone when you lift the handset or press [SPKR] . If your set has a display, it informs you of messa ges waiting for you. To read your messages (display sets only) •Press [MSG] (when lit; not when flashin g). To scroll through your messages •Press [] .
Speakerphone set and Display Speakerphone set 23 To call the message sender 1. Press [SPKR] . 2. Press [MSG] . To delete a message (display sets only) While the messa ge is displayed: 1. Press [MSG] (when lit; not when flashin g). 2. Use [] to scroll to the messa ge you wish to delete. 3. Press [#] . 4. Han g up. To confirm the message (display sets only) When you are on a call and a messa ge appears in your display: •Press [MSG] . If you do not confirm the messa ge, when you hang up, the messa ge is stored in your telephones memory. DELETING ALL MESSAGES To delete all messages left at your telephone 1. Press [#] . 2. Press [MSG]. 3. Han g up.
24 Speakerphone set and Display Speakerphone set DO NOT DISTURB (DND) If you do not want calls to ring at your telephone, tempo- rarily, you can activate the DND feature. NOTE If your telephone set is not pro grammed with DN buttons, the DND indication is sli ghtly different. If the [DND] button flashes red, this indicates that your station is pro grammed for Call forward. You can deactivate Call forward by pressin g the flash- in g [DND] button. To place your telephone in do not disturb mode •Press [DND] . The DND indicator li ghts steady red and no calls ring at your telephone. Internal callers hear busy tone and see your DND messa ge, if programmed. If your station is pro grammed for DND call forwarding or for Call for- ward, calls are forwarded. To cancel DND mode • Press [DND] . The DND indicator goes off and calls ring at your sta- tion. DND MESSAGES You can select a predefined messa ge that appears on the display of telephones which call your extension, while it is in DND mode. You can also ask the System Administrator to pro gram additional messages.
Speakerphone set and Display Speakerphone set 25 To program a DND message 1. Press [FEAT] . 2. Press [SPD/PROG] . 3. Press [DND] . 4. Enter a messa ge number, or, if your set has a display, press [< LO HI > ] repeatedly to scroll throu gh the available messages (see the DND Messa ges table at the end of this guide for a complete list of available messa ges). If the messa ge includes asterisks (*), you may edit the messa ge by pressing the desired digits on the dialpad. The numbers you dial appear in the messa ge, in place of the asterisks. 5. Han g up. To cancel your DND message 1. Press [#] . 2. Press [SPD/PROG] . 3. Press [DND] . 4. Han g up.