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Telrad Digital Speakerphone Set And Display Speakerphone Set User Guide

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    							16 Speakerphone set and Display Speakerphone set
    TO OBTAIN SPECIAL SERVICES 
    VIA LINES DEFINED AS BEHIND AN EXCHANGE 
    (CENTREX OR PBX)
    You may be able to access special services provided by a 
    Centrex or PBX exchan
    ge.
    To access the services while connected 
    to the outside line
    1. Press [FEAT]
    .
    2. Press [FLASH]
    . 
    						
    							Speakerphone set and Display Speakerphone set 17
    HOLD
    There are two types of hold:
    • Exclusive hold:the call can be retrieved only from your 
    extension.
    • Inclusive hold:the call can also be retrieved by other 
    stations with a button for that appearance.
    You cannot transfer a call that is on hold.
    When you place a call on hold, you automatically receive 
    dial tone and can make a pa
    ge call or dial to another exten-
    sion. If you do not receive dial tone, this means that no DN 
    is available.
    To place a call on exclusive hold
    •Press [HOLD] 
    once.
    The indicator flashes 
    green on your station and red on 
    other stations with a button for that appearance.
    To place a call on inclusive hold
    •Press [HOLD] 
    twice.
    The indicator flashes 
    green on all stations that have a 
    button for that appearance.
    Dependin
    g on the programming of your extension, the first 
    press of hold may activate Inclusive hold, and the second 
    press, Exclusive hold. See your System Administrator.
    To pick up a call from hold
    • Press the flashin
    g button of the call on hold.
    or
    • Press [PICK UP] 
    and [HOLD]
    . 
    						
    							18 Speakerphone set and Display Speakerphone set
    TRANSFERRING CALLS
    You can transfer a call to another extension:
    1. Press [XFR]
    .
    2. Dial the extension number.
    3. Announce the call when the other party answers and 
    then han
    g-up.
    To retrieve a transferred call
    If you have not yet hun
    g up and the other party has not yet 
    answered the transferred call, you may retrieve the trans-
    ferred call.
    • Press the line button associated with the call. 
    						
    							Speakerphone set and Display Speakerphone set 19
    CONFERENCE CALLS
    A total of eight parties, any of which  may be on outside 
    lines, can participate in a conference.
    To establish a conference
    1. Make the first call.
    2. Press [CNF]
    .
    3. Make the next call.
    After the call is answered:
    4. Press [CNF]
     a
    gain
    Repeat steps 2 throu
    gh 4 to add up to five more parties to 
    the conference. 
    						
    							20 Speakerphone set and Display Speakerphone set
    PICKUP
    You can answer a call at another extension, without leaving 
    your desk.
    To pick up a call on hold
    or ringing at another extension
    1. Press [PICK UP]
    .
    2. Dial the number of the extension at which the call is 
    rin
    ging or on hold.
    To pick up a call ringing in your pickup group
    • Press a MEMORY button pro
    grammed with GROUP 
    PICK UP.
    or
    1. Press [PICK UP]
    .
    2. Press [*]
    .
    See Abbreviated Dialin
    g for instructions on how to 
    pro
    gram MEMORY buttons. 
    						
    							Speakerphone set and Display Speakerphone set 21
    MESSAGES
    If after dialing an extension, there is no answer or you hear 
    busy tone, you can send a basic messa
    ge or a message 
    from a predefined list, which appears on the display of the 
    extension you called.
    When you send a basic messa
    ge, display telephones show 
    
    CALL followed by your extension name or number (e.g. 
    
    CALL STEVE).
    When you send a predefined messa
    ge, display telephones 
    show the text of the messa
    ge, followed by your extension 
    name or number e.
    g. (GONE OUT STEVE).
    SENDING MESSAGES
    To send a basic message
    After dialin
    g an extension:
    1. Press [MSG]
    .
    2. Han
    g up.
    The messa
    ge is sent.
    To select and send a predefined message
    You can select a messa
    ge from a predefined list (see a list 
    of system messa
    ges at the end of this guide).
    After dialin
    g an extension:
    1. Press [MSG]
    .
    2. Enter a messa
    ge number (two digits; e.g. 08).
    If your set has a display, you can scroll throu
    gh the 
    messa
    ge list with [].
     If the message includes 
    asterisks (*), you may edit it usin
    g the dialpad. Enter the 
    di
    gits on the dialpad; they appear on the screen in  
    						
    							22 Speakerphone set and Display Speakerphone set
    place of the asterisks.
    3. Han
    g up.
    To send a message with confirmation
    When you dial a display telephone and hear busy tone, you 
    can send a messa
    ge which appears on the display of the 
    called extension (your telephone must also have a dis-
    play).
    1. Select a messa
    ge, as explained above. 
    2. Press [MSG]
    .
    
    WAIT.., followed by the message text, appears on 
    your display. You see either 
    MSG ACCEPTED or 
    
    MSG REJECTED. Rejected messages enter the 
    called extensions memory.
    3. Han
    g up.
    See also To confirm a messa
    ge, below.
    Canceling the message process
    You may cancel the messa
    ge process at any time:
    •Press [FLASH]
    .
    RECEIVING MESSAGES
    When messa
    ges have been left at your extension, your 
    [MSG]
     indicator li
    ghts and you hear a broken dial tone 
    when you lift the handset or press [SPKR]
    . If your set has 
    a display, it informs you of messa
    ges waiting for you.
    To read your messages (display sets only)
    •Press [MSG]
     (when lit; not when flashin
    g).
    To scroll through your messages
    •Press []
    . 
    						
    							Speakerphone set and Display Speakerphone set 23
    To call the message sender
    1. Press [SPKR]
    .
    2. Press [MSG]
    .
    To delete a message (display sets only)
    While the messa
    ge is displayed:
    1. Press [MSG]
     (when lit; not when flashin
    g).
    2. Use []
     to scroll to the messa
    ge you wish to 
    delete.
    3. Press [#]
    .
    4. Han
    g up.
    To confirm the message (display sets only)
    When you are on a call and a messa
    ge appears in your 
    display:
    •Press [MSG]
    .
    If you do not confirm the messa
    ge, when you hang up, 
    the messa
    ge is stored in your telephones memory.
    DELETING ALL MESSAGES
    To delete all messages left at your telephone
    1. Press [#]
    .
    2. Press [MSG].
    3. Han
    g up. 
    						
    							24 Speakerphone set and Display Speakerphone set
    DO NOT DISTURB (DND)
    If you do not want calls to ring at your telephone, tempo-
    rarily, you can activate the DND feature.
    NOTE
    If your telephone set is not pro
    grammed with DN 
    buttons, the DND indication is sli
    ghtly different. 
    If the [DND]
     button flashes red, this indicates that 
    your station is pro
    grammed for Call forward. You 
    can deactivate Call forward by pressin
    g the flash-
    in
    g [DND] 
    button.
    To place your telephone in do not disturb mode
    •Press [DND]
    .
    The DND indicator li
    ghts steady red and no calls ring at 
    your telephone. Internal callers hear busy tone and see 
    your DND messa
    ge, if programmed. If your station is 
    pro
    grammed for DND call forwarding or for Call for-
    ward, calls are forwarded. 
    To cancel DND mode
    • Press [DND]
    .
    The DND indicator 
    goes off and calls ring at your sta-
    tion.
    DND MESSAGES
    You can select a predefined messa
    ge that appears on the 
    display of telephones which call your extension, while it is 
    in DND mode. You can also ask the System Administrator 
    to pro
    gram additional messages. 
    						
    							Speakerphone set and Display Speakerphone set 25
    To program a DND message
    1. Press [FEAT]
    .
    2. Press [SPD/PROG]
    .
    3. Press [DND]
    .
    4. Enter a messa
    ge number, 
    or, 
    if your set has a display, press [<  LO HI > ]
     repeatedly to 
    scroll throu
    gh the available messages (see the DND 
    Messa
    ges table at the end of this guide for a complete 
    list of available messa
    ges).
    If the messa
    ge includes asterisks (*), you may edit the 
    messa
    ge by pressing the desired digits on the dialpad. 
    The numbers you dial appear in the messa
    ge, in place 
    of the asterisks.
    5. Han
    g up.
    To cancel your DND message
    1. Press [#]
    .
    2. Press [SPD/PROG]
    .
    3. Press [DND]
    .
    4. Han
    g up. 
    						
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