Telrad Digital Attendant Console User Guide
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36 Attendant console ALARM You may program the Attendant console to sound an alarm at any desired time. To set the alarm time 1. Press {PROGRAM}. 2. Press {TIME}. The current programmed alarm time is displayed. Use the dialpad to enter the desired alarm time, using 24 hour format (e.g. 1530 for 3:30 pm). 3. Press {SAVE}. NOTE Once an alarm has rung, the alarm setting is can- celed. To stop the alarm ring •Press [ANSWER] . To cancel the alarm setting Before the alarm rings: 1. Press {CANCEL}. 2. Press {TIME ALARM}.
Attendant console 37 NOTE PAD You can save a number of up to 16 digits during a call. 1. Press {PROGRAM}. 2. Press {SPEED DIAL}. 3. Dial an available speed dial bin code or press an avail- able SPEED DIAL button. 4. Enter up to 16 digits. 5. Press {SAVE}. To dial the number saved, do a regular Speed Dial using the Speed Dial bin code or button you used to save the number (see ABBREVIATED DIALING).
38 Attendant console CALL COST DISPLAY If programmed as the system setting station, the attendant can view the current cost or message units (depending on programming) for a call in progress at another extension or for all toll calls currently in progress in the system. 1. Dial the CALL ACCOUNT MONITOR code. 2. Dial the password (ECC code). 3. Dial the Directory Number of the desired extension or the ALL code (default = *) for the current total of all calls in the system. To display another extension, press {CANCEL} and dial the desired Directory Number. Press {EXIT} to quit.
Attendant console 39 FEATURE CODES Features can be activated by pressing the [FEAT] button and then dialing a feature access code. The default feature codes (see next page) reflect the fea- ture initials, using the letters on the dialpad buttons. For example: To access Barge In •Press [FEAT] followed by the dialpad buttons corre- sponding to the letters BI (Barge In). That is, The feature codes in your system may have been changed. If so, enter the updated feature access codes in the Access method column of the Feature codes table.FEAT2 ABC 4 GHI
40 Attendant console Feature codes Feature name Abbreviation Access method ACCOUNT CODE AT[FEAT][2][8] ACD LOGIN (1) -- ACD LOGOUT (1) -- ALL/GROUP -[*] ATTENDANT -[0] BACKGROUND MUSIC 1 BM[FEAT][2][6] BACKGROUND MUSIC 2-4(1) or 2-8(3) -- BARGE IN BI[FEAT][2][4] CALL ACCOUNT MONITOR (1) -- CALLBACK/QUEUE CB[FEAT][2][2] CALL FORWARD-ALWAYS FL[FEAT][3][5] CALL FORWARD-BUSY FB[FEAT][3][2] CALL FORWARD-NO ANSWER FN[FEAT][3][6] CANCEL -[#] CLIR (1)(2) -- CONFERENCE LOOP 1-10 (1) -- DIRECTORY 1 THROUGH 9 (1) -- DIRECTORY 10 (HELP) (1) -- DROP (from conference) (1) -- END OF DIALING -[FEAT][#] EXECUTIVE CREDIT CODE EX[FEAT][3][9] FEATURE -[7] FLASH SIGNAL(1) FS[FEAT][3][7] FLIP FLOP FF[FEAT][3][3] GROUP PICKUP (1) -- INTRUSION -[6] LAST HOLD LH[FEAT][5][4] LEAST COST ROUTING (1) - - LOCK (1) - - (1) Access method not assi gned by default. (2) Onl y available on ISDN PRI calls. (3) Available in DIGITAL 400 Not all of the above features are available on ever y type of telephone set.
Attendant console 41 MEET ME CONFERENCE 1-5 (1) -- MEET ME PAGE MM[FEAT][6][6] MESSAGE ME[FEAT][6][3] NIGHT SERVICE (1) -- PAGE - INTERNAL 1 throu gh 8I1 throu gh I8[FEAT][4][1] through [4][8] PAGE - EXTERNAL 1 throu gh 8 (1)X1 throu gh X8- PICKUP PU [FEAT][7][8] PROGRAM PM[FEAT][7][6] REDIAL RL[FEAT][7][5] SAVE/REPEAT SR[FEAT][7][7] SPEED DIAL SD[FEAT][7][3] TIME ALARM TA[FEAT][8][2] TONE -[1] TONE DIAL (DTMF) (1) -- TRAVEL COS(1) -- TRUNK PATCH TP[FEAT][8][7] TRUNK SPEED DIAL (1) -- VOICE MESSAGE (1) - - Feature codes (Continued) Feature name Abbreviation Access method (1) Access method not assi gned by default. (2) Onl y available on ISDN PRI calls. (3) Available in DIGITAL 400 Not all of the above features are available on ever y type of telephone set.
42 Attendant console System messages (1) When editing messages, substitute asterisks with the desired digits. Messages 22 to 30 are intended for customer’s definition. Message number Default message Updated message 01 CALL_ (Basic message) 02 CALL * * * * * (1) 03 CALL HOME 04 CALL ME 05 GONE OUT 06 READ MAIL 07 VOICE MAIL 08 CALL BOSS 09 TAKE MSGS 10 GONE HOME 11 JOB DONE 12 IN TROUBLE 13 CLIENT 14 BRING WORK 15 ANY NEWS? 16 REPORT DUE 17 COME HERE 18 MEET. NOW 19 MEMO READY 20 TYPE LETTR 21 WELL DONE
Attendant console 43 Your speed dial codes Name Number Code