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Telrad Digital Attendant Console User Guide

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    							36 Attendant console
    ALARM
    You may program the Attendant console to sound an alarm 
    at any desired time.
    To set the alarm time
    1. Press 
    {PROGRAM}.
    2. Press
     {TIME}.
    The current programmed alarm time is displayed.
    Use the dialpad to enter the desired alarm time, using 
    24 hour format (e.g. 1530 for 3:30 pm).
    3. Press
     {SAVE}.
    NOTE
    Once an alarm has rung, the alarm setting is can-
    celed.
    To stop the alarm ring
    •Press [ANSWER]
    .
    To cancel the alarm setting
    Before the alarm rings:
    1. Press
     {CANCEL}.
    2. Press
     {TIME ALARM}. 
    						
    							Attendant console 37
    NOTE PAD
    You can save a  number of up to 16 digits during a call.
    1. Press 
    {PROGRAM}.
    2. Press 
    {SPEED DIAL}.
    3. Dial an available speed dial bin code or press an avail-
    able SPEED DIAL button.
    4. Enter up to 16 digits.
    5. Press
     {SAVE}.
    To dial the number saved, do a regular Speed Dial 
    using the Speed Dial bin code or button you used to 
    save the number (see ABBREVIATED DIALING). 
    						
    							38 Attendant console
    CALL COST DISPLAY
     If programmed as the system setting station, the attendant 
    can view the current cost or message units (depending on  
    programming) for a call in progress at another extension or 
    for all toll calls currently in progress in the system. 
    1. Dial the CALL ACCOUNT MONITOR code.
    2. Dial the password (ECC code).
    3. Dial the Directory Number of the desired extension or 
    the ALL code (default = *) for the current total of all calls 
    in the system.
    To display another extension, press 
    {CANCEL} and dial 
    the desired Directory Number.
    Press 
    {EXIT} to quit. 
    						
    							Attendant console 39
    FEATURE CODES
    Features can be activated by pressing the [FEAT] 
    button 
    and then dialing a feature access code.
    The default feature codes (see next page) reflect the fea-
    ture initials, using the letters on the dialpad buttons.
    For example:
    To access Barge In
    •Press [FEAT] 
    followed by the dialpad buttons corre-
    sponding to the letters BI (Barge In).
    That is,
         
    The feature codes in your system may have been 
    changed. If so, enter the updated feature access codes in 
    the Access method column of the Feature codes table.FEAT2
    ABC
    4
    GHI 
    						
    							40 Attendant console
    Feature codes
    Feature name  Abbreviation  Access method
    ACCOUNT CODE AT[FEAT][2][8]
    ACD LOGIN (1) --
    ACD LOGOUT (1) --
    ALL/GROUP -[*]
    ATTENDANT -[0]
    BACKGROUND MUSIC 1 BM[FEAT][2][6]
    BACKGROUND MUSIC 2-4(1) or 2-8(3) --
    BARGE IN BI[FEAT][2][4]
    CALL ACCOUNT MONITOR   (1) --
    CALLBACK/QUEUE CB[FEAT][2][2]
    CALL FORWARD-ALWAYS FL[FEAT][3][5]
    CALL FORWARD-BUSY FB[FEAT][3][2]
    CALL FORWARD-NO ANSWER  FN[FEAT][3][6]
    CANCEL -[#]
    CLIR (1)(2) --
    CONFERENCE LOOP 1-10  (1) --
    DIRECTORY 1 THROUGH 9 (1) --
    DIRECTORY 10 (HELP) (1) --
    DROP (from conference) (1) --
    END OF DIALING -[FEAT][#]
    EXECUTIVE CREDIT CODE EX[FEAT][3][9]
    FEATURE -[7]
    FLASH SIGNAL(1) FS[FEAT][3][7]
    FLIP FLOP FF[FEAT][3][3]
    GROUP PICKUP (1) --
    INTRUSION -[6]
    LAST HOLD LH[FEAT][5][4]
    LEAST COST ROUTING (1) - -
    LOCK (1) - -
    (1) Access method not assi
    gned by default.
    (2) Onl
    y available on ISDN PRI calls.
    (3) Available in DIGITAL 400
    Not all of the above features are available on ever
    y type of telephone set. 
    						
    							Attendant console 41
    MEET ME CONFERENCE 1-5   (1) --
    MEET ME PAGE MM[FEAT][6][6]
    MESSAGE ME[FEAT][6][3]
    NIGHT SERVICE (1) --
    PAGE - INTERNAL 
    1 throu
    gh 8I1 throu
    gh I8[FEAT][4][1] 
    through [4][8]
    PAGE - EXTERNAL 
    1 throu
    gh 8 (1)X1 throu
    gh X8-
    PICKUP PU [FEAT][7][8]
    PROGRAM PM[FEAT][7][6]
    REDIAL RL[FEAT][7][5]
    SAVE/REPEAT SR[FEAT][7][7]
    SPEED DIAL SD[FEAT][7][3]
    TIME ALARM TA[FEAT][8][2]
    TONE -[1]
    TONE DIAL (DTMF) (1) --
    TRAVEL COS(1) --
    TRUNK PATCH TP[FEAT][8][7]
    TRUNK SPEED DIAL (1) --
    VOICE MESSAGE (1) - -
    Feature codes (Continued)
    Feature name  Abbreviation  Access method
    (1) Access method not assi
    gned by default.
    (2) Onl
    y available on ISDN PRI calls.
    (3) Available in DIGITAL 400
    Not all of the above features are available on ever
    y type of telephone set. 
    						
    							42 Attendant console
    System messages
    (1)  When editing messages, substitute asterisks with the desired digits.
    Messages 22 to 30 are intended for customer’s definition.
    Message number Default message Updated message
    01 CALL_ (Basic message) 
    02 CALL * * * * * (1)
    03 CALL HOME
    04 CALL ME
    05 GONE OUT
    06 READ MAIL
    07 VOICE MAIL
    08 CALL BOSS
    09 TAKE MSGS
    10 GONE HOME
    11 JOB DONE
    12 IN TROUBLE
    13 CLIENT
    14 BRING WORK
    15 ANY NEWS?
    16 REPORT DUE
    17 COME HERE
    18 MEET. NOW
    19 MEMO READY
    20 TYPE LETTR
    21 WELL DONE 
    						
    							Attendant console 43
    Your speed dial codes
    Name Number Code 
    						
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