Taske Call Center Management Tools Wallsign User Guide

WallSign                                            TASKE Call Center Management Tools Version 7.0-31-appropriate code for the component is added to the message string.
When special effects, graphics, and formatting are incorporated into a reader board
message, it is important to properly place these components around the message text
and ACD variables to achieve the intended effect on the reader board.
Components of the Quick Message Window
The Quick Messages window is comprised of three sections: the...

WallSign                                            TASKE Call Center Management Tools Version 7.0-32-Creating A Quick Message
Use the Quick Messages window to construct messages for immediate play on
one or all reader boards in the sign network. The positioning of the message
components depends on how the message is to play on a reader board.
Formatting and effects must be positioned in the message before the message
text or the ACD variable it is supposed to affect.
As the message is constructed, its...

WallSign                                            TASKE Call Center Management Tools Version 7.0-33-Selecting the Line PositionThe line position buttons are used to select the vertical alignment of the message
text on the reader board. The vertical alignment options are top, middle, bottom,
and fill. Selecting the top, middle, or bottom options means that the message text
will only occupy the selected line on the reader board. Selecting the fill option
means that the message text enters the reader...

WallSign                                            TASKE Call Center Management Tools Version 7.0-34-{\Effect - Wipe Down}Wipe Down{\Effect - Wipe Left}Wipe Left{\Effect - Wipe In}Wipe In{\Effect - Wipe Out}Wipe Out{\Effect - Auto Mode}Automode (randomly selects special effects){\Effect - Scroll}Scroll{\Effect - Flash}Flash{\Effect - Hold}Hold{\Effect - Rotate Left}Rotate Left{\Effect - Compress Rotate}Compress Rotate{\Effect - Switch}Switch{\Effect - Interlock}Interlock{\Effect -...

WallSign                                            TASKE Call Center Management Tools Version 7.0-35-{\Special - Thank You}Script Thank You{\Special - No Smoking}No Smoking{\Special - Dont Drink &
Drive}Dont Drink and Drive{\Special - Animal Running}Running Animal{\Special - Fireworks}Fireworks{\Special - Turbo Car}Turbo Car{\Special - Cherry Bomb}Cherry BombCharacter FormattingThe Character Format button is used to insert call information in a message and
specify character attributes such as character...

WallSign                                            TASKE Call Center Management Tools Version 7.0-36-Speed MenuMenu OptionCode In MessageDescriptionSpeed 1{\Format - Speed 1}The rate at which characters are displayed on theSpeed 2{\Format - Speed 2}reader board. Speed 1 is the slowest and SpeedSpeed 3{\Format - Speed 3}5 is the fastest.Speed 4{\Format - Speed 4}Speed 5{\Format - Speed 5}Effects MenuMenu OptionCode In MessageDescriptionDouble High On{\Format - Double
High On}{\Format -
Double High...

WallSign                                            TASKE Call Center Management Tools Version 7.0-37-Message ColorThe Color buttons are used to specify the color of the message text. A different
color can be used for each character of the message text. Unless otherwise
specified in the ACD Variables window, the color selection also applies to the
ACD variables. However, the characters of the ACD variable must all share the
same color. Some Spectrum Sign types provide more color choices than others,
as...

WallSign                                            TASKE Call Center Management Tools Version 7.0-38-Quick Message Display OptionsThe Display Quick Message section in the record edit area of
the Quick Messages window provides display options for the
quick messages.
Quick Message Only / Alternate With Script - Enable the Quick Message Only radio
button to have the quick message replace the script and its associated messages
currently playing on the reader board. Enable the Alternate With Script radio...

WallSign                                            TASKE Call Center Management Tools Version 7.0-39-Messages window.
2. Click Delete on the toolbar.
3. Click Yes in the Sign dialog box to acknowledge the deletion.
Using the Graphics Window
Use the Graphics window to create custom graphic images to include in the reader
board messages. The record edit area of the Graphics window contains a color palette
and a simulation of a reader board. Each of the gray dots on the reader board represent
an LED....

WallSign                                            TASKE Call Center Management Tools Version 7.0-40-Creating Custom Graphics
Use the Graphics window to create custom graphic images to include in the
reader board messages. The record edit area of the Graphics window contains a
color palette and a simulation of a reader board. Each of the gray dots on the
reader board represent an LED. Filling these LEDs with color produces the
image.
To create a new graphic, complete the following steps:
1. Click the...