Starplus Triad S System Programming Manual

1-14 I ntro ductio n
Pho ne  Nu mb er2-822None
Na me
2-823None
Cl e a r  E nt r y
2-824None
ICLID FEATURES
5-5FLA SH 56
Ena b le/D isa b le5-51Disabled
Na me i n D i sp la y
5-620=Number
Ba ud  R at e D ispl a y
5-69 600
Por t Assignment
5-74Port #1
AUTOMATIC CALL DISTRIBUTION*
6-1
ACD GR OUP P ROGR AMMING*6-3FLA SH 60
Gro up  N a me6-41None
Alter nate G ro up
6-52None
Over flow Stati on
6-53None
Supervisor
6-64None
CI Q  T hr e s h ol d
6-7500
Wra p -Up  Tim er
6-764 sec
Prim ary  Ag ents
6-87None...

Introduction 1-15
ACD No-Answer  Recall Timer6-155 000  sec (D isa b led)
ACD  N o-An swer  Retr y  Timer
6-156300 sec
ACD Guaranteed  Message Timer
6-1675 sec
ACD RAN  AN NOU NCEMENT  TABLES*
6-17FLA SH 62 1–8None
P C/ ACD I NTER FACE TR ACE
6-20FLA SH 63
Event Trace Disable/Enabl e6-201No (Disabled)
Trace Por t Assignment
6-212Port #1
Ba ud  R at e D ispl a y
6-21- - 9600 B aud
UNIFORM CALL DISTRIBUTION (UCD)
7-1
U C D G ROU P PR OGRA MMIN G7-3FLA SH 60
Alter nate U CD G ro up Assig nm ent7-42None
UCD...

1-16 I ntro ductio n
Retr iev e Ma il  Ind ex  Ent ry8-611 440 = 1
Sta tio n Assi gn men t(s)
8-612 None
V O IC E MAIL  O U TPUL SIN G  TABL E
8-7FLA SH 66
Voi ce Ma il  In -Ba n d Si gn a lin g8-10
(Table 0)8-81Pre=P7 Suf=None
(Table 1)
8-82Pre=P7 Suf=6
(Tables 2 -6)
8-83-7 N on e
(Table 7)
8-88Pre=P7 Suf=2
Voi ce  M a il  D is co nn e ct  Ta b le
8-99None
V OIC E MAIL  I N-B AND  F EATU RES
8-10FLA SH 67
Voi ce  M a il  In - Ba n d D ig it s8-101Enabled
Voi ce Mail  Tr ansfer/ Fo rward
8-112Enabled
Voi...

Introduction 1-17
Area Code for  Spec ial Table  19-139None
Area Code for  Spec ial Table  2
9-1310 None
Area Code for  Spec ial Table  3
9-1311 None
Displaying Toll Table Entries
9-1512 None
LEAST COST R OUTI NG  PROG RAMMI NG
10-1
LCR TABLES PROGRAMMING10-4FLA SH 75
3-Digi t Ar ea/ Office  Code Tabl e10-81 See LCR Tables
6-Digi t Ar ea/ Office  Code Tabl e
10-92None 
Exception Code Table10-103 See LCR Tables
Ro ute L ist  Ta b le
10-104 
Insert/ Delete Table10-135 
Da il y St a rt Time Ta bl e10-156...

1-18 I ntro ductio n
In iti al ize V oic e Ma il * Gro up  Pa ra met ers11-2112 Default
In iti al ize V erified Ac co un t Code Table
11-2214 Default
System  Reset
11-2320
P RINTING SY STEM  DATABASE PARAMETERS
12-1
I NTR ODUCTI ON12-3FLA SH 85
Prin ti ng  Syst em Parameter s12-41Default
Prin ti ng  CO Lin e Att ribu tes
12-72Default
Prin ti ng  Sta tio n  Attr ib utes
12-93Default
Prin ti ng  CO Po rt  Parameter s
12-114Default
Prin ti ng  Exc ept ion  Ta b les
12-125Default
Printi ng Syst em Speed Num...

Program  Mode Ent ry ( Key S tat ion) 1 -19
Program Mode Entry (Ke y Statio n)
P rogr amm ing  is  pe rf orme d a t  any 2 4 -but t on Di gi ta l  Dis pl ay T el e phone.  
Programming  is  always done at  this type of station regardless of the class 
of s ervice or wh ich s ta tion ha s b ee n as signed  the  Attenda nt(s ).
To enter the Program Mode:
1 . Pr es s t he O N/ OF F but ton  ( opt iona l). L ED l igh ts  a nd in te rc om di al  tone  
is  he ard.
2. On  the dial pad, press  [
6][6][3][2][2]...

1-20 I nitial izatio n
Initialization
The system  has  been pre-programmed with certain features  called 
def aul t  dat a (r e fer  t o Table 1-1: Default Values) . T hes e f eat ur es  ar e  loa ded 
int o m emor y wh en t he  sy st em  is  ini t ia li ze d.
Returning System Database to Default Values:
1 . Place  Swi t ch #1  on  th e BKS U i n t he  ON  pos it ion.
2. Turn  the power off  and  on to initialize the system database to the 
default.
3. Once database is initialized, place Switch  #1 in...

Da taba se Uploa d/Download Rout ine 1 -21
Database  Uplo ad/D ownload  Ro utine
The Da ta bas e U ploa d/Download  Routine  (FLAS H 86)  provid es  a 
maintenance facility which permits the user to download the database to 
a PC , whe n a  sof twa re  chang e i s  made  or  whe n t he  sys te m ne ed s t o be  
initialized and reprogrammed. In addition, the  routine  facilitates the 
progra mming of a  datab ase on an  in- house sys tem wh ich is d ownloa ded  
to  a PC and then  uploaded to a  system...

1-22 D ata base Upl o ad/D o wn lo ad Ro utine
PRO COMM - - Down l oadi n g a Dat aba se Fi le
1 . M ake  ne ce ss ar y c ha nges  t o t he  are as  shown  in  th e f oll owing  t abl e, 
and save  i nfor mat ion to capt ure  ne w s yst em set t ing s.
2 . Pr es s < Ent e r>  and  t he f oll owin g scr ee n di sp lay s:
3. Type the password [default=3226VODAVI] and press . Proper 
entry of  the password results  in  the ADM> pr ompt .
Table 1-2: Database Download Settings
S yst em  Opti o ns S et ti ngs...

Da taba se Uploa d/Download Rout ine 1 -23
4 . To s el ec t  t he a ppr opri at e c ode s for  t he fol l owing s c re en c ap tur e,  r ef er  
to Fi gur e 1-1   for  t er mi nal  char act er s  tha t  re pre se nt  the  k ey  set  
b utt ons.  For  ass is ta nce,  typ e  a [? ] t o di spl ay  a H el p s cr ee n.
5 . Pr es s < PgDn>  t o di sp lay  th e D ownlo ad Pro tocol  scr ee n.
6. Type X to send the upload  file to the X-Modem for tracking and 
c or re c t ing er ror s dur ing th e up loa d pr oc...