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Sharp Mxm264n User Guide

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Page 751

8-5
TROUBLESHOOTING
Contents
Printing on an envelope
The procedure for printing on an envelope is explained below. Only the name and 
address side of an envelope can be printed on.
It is recommended that you do a test print to check the print result before using an 
envelope.
TypeSize
Fixed Paper SideDisable DuplexPaper Property
Bypass
Feeding Approved Job
Disable Staple
EnvelopeDL
Tray Settings
CopyPrintFaxI-FaxDoc. Filing
55Change
Back
1 Place paper in the bypass tray.2 Tray Settings.
Type: Envelope...

Page 752

8-6
TROUBLESHOOTING
Contents
Changing the paper size used for a print job
When the size of paper specified for a print job is not loaded in any of the 
machines paper trays, follow the steps below to change the paper size.
Paper EmptyPaper Empty
Computer01020 / 000Paper EmptyCopy002 / 000Waiting1234567890001 / 000Waiting
Detail
Spool
Complete
Stop/Delete
Print Job
Job QueueSets / ProgressStatus
Scan toFax Job
Priority
Job QueueCopy
Internet Fax
11
020 / 001Copying234
1
OKDetail
Computer01020 / 000Paper...

Page 753

8-7
TROUBLESHOOTING
Contents
Adjusting the volume of the ringer
If the ringing sound made when the machine receives a fax is too loud or too soft, 
follow the steps below to adjust the volume.
The fax ringer volume is adjusted in the system settings (administrator).
Press the [SYSTEM SETTINGS] key on the operation panel, 
touch [Image Send Settings] - [Fax Settings] - [Fax Default Settings] - 
[Speaker Settings] - [Ringer Volume] in that order, and then select the 
desired volume.
The machine starts...

Page 754

8-8
TROUBLESHOOTING
Contents
This section explains what to do when a paper misfeed occurs in the machine.
REMOVING MISFEEDS
When a paper misfeed occurs, the message A misfeed has occurred. will appear in the touch panel and printing and 
scanning will stop. In this event, touch the [Information] key in the touch panel. When the key is touched, instructions for 
removing the misfeed will appear. Follow the instructions. When the misfeed is cleared, the message will automatically 
clear.
The approximate...

Page 755

8-9
TROUBLESHOOTING
Contents
PAPER MISFEED ILLUSTRATIONS
If you require more information when reading the instructions in the touch panel, see the paper misfeed illustrations 
below. Refer to the illustration below and then go to the appropriate illustration (1 to 7) for your situation.

(1)-(3): page 8-9, (4)-(10): page 8-10
(1) Original misfeed
Open the document feeder 
cover and remove the misfed 
originals.
Pull out the document feeder 
tray and remove the misfed 
paper.
Open the automatic 
document...

Page 756

8-10
TROUBLESHOOTING
Contents
Open the fusing unit paper 
guide by pushing down its 
protrusion, and carefully 
remove the misfed paper.
(4) Paper misfeed in the upper exit area 
(when a job separator/finisher 
(MX-FN23) is installed)
A paper misfeed may occur in the upper exit area when 
outputting to the job separator or the finisher.
Gently open the upper cover.
Remove the misfed paper.
(4) Paper misfeed in the right tray
Gently open the right tray 
cover.
Remove the misfed paper.
(5) Paper misfeed in...

Page 757

8-11
TROUBLESHOOTING
Contents
Gently pull the tray out and 
remove the misfed paper.
Gently push the tray into the 
machine.
Close the side cover.
(6) Paper misfeed in the transport area
Open the right cover of paper 
drawer.
Remove the misfed paper.
Close the right cover of 
paper drawer.
Close the front and the side 
cover.
(7) Paper misfeed in the finisher 
(when a finisher (MX-FN23) is installed)
Open the front cover.
While pressing the lever over 
to the left, slide the finisher to 
the left until...

Page 758

8-12
TROUBLESHOOTING
Contents
Follow the steps below to remove a staple jam.

FINISHER
FINISHER
REMOVING STAPLE JAMS
1
Open the cover.
2
While pressing the lever over to the left, 
slide the finisher to the left until it stops.
Gently slide the finisher until it stops.
3
Lower the staple case release lever and 
remove the staple case.
Pull the staple case out to the right.
4
Raise the lever at the front end of the 
staple case and remove the jammed 
staple.
Remove the leading staple if it is bent. If...

Page 759

8-13
TROUBLESHOOTING
Contents
5
Lower the lever at the front end of the 
staple case.
6
Replace the staple case.
Push the staple case in until it clicks into place.
7
Slide the finisher back to the right.
Gently slide the finisher back to the right until it locks into its 
original position.
8
Close the cover. 

Page 760

8-14
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO COPYING OPERATION
COPYING
PROBLEMS RELATED TO COPYING OPERATION
 Copying does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-14
 Image rotation does not take place.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-14
 Two-sided copying does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
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