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Sharp Mxm264n User Guide

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Page 761

8-15
TROUBLESHOOTING
Contents
Two-sided copying 
does not take place.Does the paper type setting of the 
selected tray specify a type of paper that 
cannot be used for two-sided copying?Check Tray Settings in the system settings. If the 
[Disable Duplex] checkbox is selected  , two-sided 
copying using that tray will not be possible. Change the 
paper type setting to a type that can be used for 
two-sided printing.
žSystem Settings > Paper Tray Settings > Tray 
Settings > Change
Are you using a special...

Page 762

8-16
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO COPY RESULTS
ProblemPoint to checkSolution
The image is too light 
or too dark.Is the image too light or too dark?Select an appropriate exposure mode for the 
original being copied and adjust the exposure level 
manually.
Has an appropriate exposure mode for 
the original type been selected?Select one of the following modes depending on the 
original type.
Text
Use this mode for regular text documents.
Text/Prtd.Photo
This mode provides the best balance...

Page 763

8-17
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO PRINTING OPERATION
PRINTING
PROBLEMS RELATED TO PRINTING OPERATION
 Printing does not take place.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-17
 Two-sided printing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19
 Direct printing of a file in a shared folder on a computer is not possible. . . . . . . . . . . . . . ....

Page 764

8-18
TROUBLESHOOTING
Contents
Printing does not take 
place.Is the IP address selected correctly? 
(Windows)Check the IP address setting.
If the machine does not have a permanent IP address 
(the machine receives an IP address from a DHCP 
server), printing will not be possible if the IP address 
changes. Print the All Custom Setting List in the 
system settings and check the IP address of the 
machine. If the IP address has changed, change the 
port setting in the printer driver. 
žSystem Settings >...

Page 765

8-19
TROUBLESHOOTING
Contents
Printing does not take 
place.Was a Notice Page printed?Check the printed Notice Page.
A Notice Page will be printed to indicate the cause of the 
problem if a print job cannot be performed as specified 
and the cause is not shown in the display. Read the 
printed page and take appropriate action.
For example, a notice page will be printed in the 
following situations.
 The print job is too large to fit in memory.
 A function that has been prohibited by the 
administrator...

Page 766

8-20
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO PRINT RESULTS
ProblemPoint to checkSolution
The image is grainy.Are the printer driver settings 
appropriate for the print job?Check the settings of the printer driver.
When selecting print settings, you can set the print 
mode to [Normal], [High Quality]. When you need a very 
clear image, select [High Quality].
Windows:
The resolution setting is selected in the [Advanced] 
tab of the printer driver properties window.
Macintosh:
Select the resolution in...

Page 767

8-21
TROUBLESHOOTING
Contents
The image is upside 
down.Are you using a type of paper (tab 
paper, punch paper, etc.) that can only 
be loaded in a fixed orientation?Rotate the image 180 degrees before printing.
When the image size and paper size are the same but 
the orientations are different, the orientation of the 
image is automatically rotated to match the paper. 
However, when the paper can only be loaded in a fixed 
orientation, this may result in the image being printed 
upside down.
The 180...

Page 768

8-22
TROUBLESHOOTING
Contents
FACSIMILE
PROBLEMS RELATED TO TRANSMISSION
 Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-23
 The transmitted fax prints out blank at the receiving side.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24
 The transmitted fax is reduced by the receiving fax machine.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24
 Transmission does not begin at...

Page 769

8-23
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO TRANSMISSION
 
ProblemPoint to checkSolution
Transmission does 
not take place.Is the telephone line connected 
securely?Check the telephone line socket, the wall socket, 
and any extension adapters to make sure that all 
connections are secure.

SIDE AND BACK (page 1-6)
Is the correct dial mode set for your 
line?Ask your administrator to verify that Dial Mode 
Setting is set correctly for the line you are using.
žSystem Settings (Administrator) > Image...

Page 770

8-24
TROUBLESHOOTING
Contents
Transmission does 
not take place.Does the job status screen (completed 
jobs) or a transaction report indicate that 
the transmission was not successful?Perform the transmission again.
If the transmission is still not successful after recalling is 
performed as set in Recall in Case of Line Busy or 
Recall in Case of Communication Error, the 
transmission failure will be indicated in the job status 
screen and the transaction report.
žSystem Settings (Administrator) > Image...
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