Sharp Mxm264n User Guide
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Page 761
8-15 TROUBLESHOOTING Contents Two-sided copying does not take place.Does the paper type setting of the selected tray specify a type of paper that cannot be used for two-sided copying?Check Tray Settings in the system settings. If the [Disable Duplex] checkbox is selected , two-sided copying using that tray will not be possible. Change the paper type setting to a type that can be used for two-sided printing. žSystem Settings > Paper Tray Settings > Tray Settings > Change Are you using a special...
Page 762
8-16 TROUBLESHOOTING Contents PROBLEMS RELATED TO COPY RESULTS ProblemPoint to checkSolution The image is too light or too dark.Is the image too light or too dark?Select an appropriate exposure mode for the original being copied and adjust the exposure level manually. Has an appropriate exposure mode for the original type been selected?Select one of the following modes depending on the original type. Text Use this mode for regular text documents. Text/Prtd.Photo This mode provides the best balance...
Page 763
8-17 TROUBLESHOOTING Contents PROBLEMS RELATED TO PRINTING OPERATION PRINTING PROBLEMS RELATED TO PRINTING OPERATION Printing does not take place.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-17 Two-sided printing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19 Direct printing of a file in a shared folder on a computer is not possible. . . . . . . . . . . . . . ....
Page 764
8-18 TROUBLESHOOTING Contents Printing does not take place.Is the IP address selected correctly? (Windows)Check the IP address setting. If the machine does not have a permanent IP address (the machine receives an IP address from a DHCP server), printing will not be possible if the IP address changes. Print the All Custom Setting List in the system settings and check the IP address of the machine. If the IP address has changed, change the port setting in the printer driver. žSystem Settings >...
Page 765
8-19 TROUBLESHOOTING Contents Printing does not take place.Was a Notice Page printed?Check the printed Notice Page. A Notice Page will be printed to indicate the cause of the problem if a print job cannot be performed as specified and the cause is not shown in the display. Read the printed page and take appropriate action. For example, a notice page will be printed in the following situations. The print job is too large to fit in memory. A function that has been prohibited by the administrator...
Page 766
8-20 TROUBLESHOOTING Contents PROBLEMS RELATED TO PRINT RESULTS ProblemPoint to checkSolution The image is grainy.Are the printer driver settings appropriate for the print job?Check the settings of the printer driver. When selecting print settings, you can set the print mode to [Normal], [High Quality]. When you need a very clear image, select [High Quality]. Windows: The resolution setting is selected in the [Advanced] tab of the printer driver properties window. Macintosh: Select the resolution in...
Page 767
8-21 TROUBLESHOOTING Contents The image is upside down.Are you using a type of paper (tab paper, punch paper, etc.) that can only be loaded in a fixed orientation?Rotate the image 180 degrees before printing. When the image size and paper size are the same but the orientations are different, the orientation of the image is automatically rotated to match the paper. However, when the paper can only be loaded in a fixed orientation, this may result in the image being printed upside down. The 180...
Page 768
8-22 TROUBLESHOOTING Contents FACSIMILE PROBLEMS RELATED TO TRANSMISSION Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-23 The transmitted fax prints out blank at the receiving side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24 The transmitted fax is reduced by the receiving fax machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24 Transmission does not begin at...
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8-23 TROUBLESHOOTING Contents PROBLEMS RELATED TO TRANSMISSION ProblemPoint to checkSolution Transmission does not take place.Is the telephone line connected securely?Check the telephone line socket, the wall socket, and any extension adapters to make sure that all connections are secure. SIDE AND BACK (page 1-6) Is the correct dial mode set for your line?Ask your administrator to verify that Dial Mode Setting is set correctly for the line you are using. žSystem Settings (Administrator) > Image...
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8-24 TROUBLESHOOTING Contents Transmission does not take place.Does the job status screen (completed jobs) or a transaction report indicate that the transmission was not successful?Perform the transmission again. If the transmission is still not successful after recalling is performed as set in Recall in Case of Line Busy or Recall in Case of Communication Error, the transmission failure will be indicated in the job status screen and the transaction report. žSystem Settings (Administrator) > Image...