Sharp Mx5001n Owners Manual

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Sharpdesk CD-ROM (for Windows)
Users Guides for Software Programs
The Manual folder in the CD-ROM contains users guides (in PDF format) for each of the software programs.
●Sharpdesk Installation Guide
●Sharpdesk Users Guide
●Network Scanner Tool Users Guide
●SHARP TWAIN AR/DM Users Guide
In addition to explaining how to use the programs, the users guides also give detailed instructions for installing and
setting up the programs. Be sure to read the users guides before installing the programs. 
						

							43
Sharpdesk CD-ROM (for Windows)
The CD-ROM contains the following software programs:
●Sharpdesk* (Desktop Document Management Software)
●Network Scanner Tool
●SHARP TWAIN AR/DM (Twain driver)
* Sharpdesk can only be installed on the number of computers indicated in Sharpdesk Serial Numbers on the cover of 
this manual. If you need to install Sharpdesk on additional computers, please purchase the optional license kit.
(If the version of the software on the CD-ROM in the license kit is different from the version of the software on the CD-
ROM that accompanies the machine, it is recommended that you use the newest version of the software.)
Software Programs
For detailed information on each of the software programs, please refer to the users guides on the CD-ROM. To view 
the manuals in PDF format, Adobe
® ReaderTM or Acrobat® Reader of Adobe Systems Incorporated is required. If 
neither program is installed on your computer, the programs can be downloaded from the following URL: 
http://www.adobe.com/
Sharpdesk (Desktop Document Management Software)
Sharpdesk lets you manage a variety of electronic information such as scanned image data from a Digital Laser Copier/
Printer or documents created using word processing or spreadsheet application software. Some of the important features 
of Sharpdesk are:
●Sharpdesk works with your scanner to let you read paper documents into your computer using a full-featured set of 
scanning controls and options.
●Sharpdesk makes editing of your images and documents quick and easy.
●A text image scanned into Sharpdesk can be converted into editable text for use with your favorite word processor. 
Sharpdesk uses an advanced Optical Character Recognition (OCR) engine that even preserves your document 
layouts.
●Distributing documents by e-mail or printing a hard copy is as easy as dragging a file onto an icon on the Sharpdesk 
OutputZone.
●Multiple files can be combined together into a single new file. After creating a combination file, the page order can be 
changed or new pages added.
●You can search for an image or text file using a single word, phrase, or list of words. You can also perform a detailed 
search by specifying the file type, modified data, or a keyword.
●A colour image scanned on the machine can be saved as a PDF file using a high compression ratio to reduce the file 
size. (To view a PDF file saved using a high compression ratio, the latest version of Adobe Reader is required.)
Network Scanner Tool
This is a utility that helps you use Scan to Desktop. It configures the necessary settings in the Digital Laser Copier/Printer 
and client computer to receive data. In addition, Network Scanner Tool will automatically start Sharpdesk upon receiving 
image data.
The scanned image received by your computer can automatically be:
●Saved in a folder.
●Passed to the application set in Network Scanner Tool.
●Sent as e-mail.
●Saved in Sharpdesk.
SHARP TWAIN AR/DM
SHARP TWAIN AR/DM imports image data from a Twain interface into a Twain-compliant application. SHARP TWAIN 
AR/DM has the following features:
●A selected range of the image data can be imported.
●The image can be rotated when imported. 
						

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Sharpdesk Installation Guide
Please read
●The explanations in this manual assume that the person who will install the product and the users of the product have
a working knowledge of Microsoft Windows.
●For detailed information on the software in the CD-ROM, please view the users guide (PDF format) that is included on
the CD-ROM.
●For information on the operating system, please refer to your operating system manual or the online Help function.
●The explanations of screens and procedures in this manual are for Windows Vista. The screens may vary depending
on your Windows version and settings.
Warranty
While every effort has been made to make this operation manual as accurate and helpful as possible, SHARP 
Corporation makes no warranty of any kind with regard to its content. All information included herein is subject to change 
without notice. SHARP is not responsible for any loss or damages, direct or indirect, arising from or related to the use of 
this operation manual.
Table of Contents
Sharpdesk CD-ROM (for Windows).............................................................................................. 43
Software Programs ...................................................................................................................................................43
Sharpdesk (Desktop Document Management Software) .......................................................................................43
Network Scanner Tool ...........................................................................................................................................43
SHARP TWAIN AR/DM .........................................................................................................................................43
Users Guides for Software Programs ....................................................................................................................44
Installing the Software Program ..............................................................................................................................45
Installing Sharpdesk and Network Scanner Tool ...................................................................................................45
Installing SHARP TWAIN AR/DM ..........................................................................................................................47
Uninstalling the Software Program .........................................................................................................................47
Uninstalling the software program from the Control Panel ....................................................................................47 
						

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REMOVING THE SOFTWARE
To remove the printer driver or software installed using the installer, follow the steps below.
Windows
1Click the [start] button and then click 
[Control Panel].
In Windows 98/Me/NT 4.0/2000, click the [Start] button, 
point to [Settings], and click [Control Panel].
2Click [Uninstall a program].
• In Windows XP/Server 2003, click [Add or Remove 
Programs].
• In Windows 98/Me/NT 4.0/2000, double-click the 
[Add/Remove Programs] icon.
3Select the program or driver that you 
wish to delete.
For more information, see the manual for the operating 
system or Help.
4Restart your computer.
Mac OS X 
1Delete the printer that uses the 
machines PPD file from the printer list.
To show the printer list, see step 11 and 12 of MAC OS 
X (page 31).
2Delete the PPD file.
The PPD file has been copied to the following folder on 
the startup disk.
[Library] - [Printers] - [PPDs] - [Contents] - [Resources] - 
[en.lproj]
Delete the PPD file of the machine from this folder.
3Delete the installation information.
The installation information file has been copied to the 
following folder on the startup disk.
[Library] - [Receipts]
Delete the [MX-PBX1.pkg] file from this folder.
Mac OS 9.0 - 9.2.2
After deleting the icon of the printer that uses the 
machines PPD file from the desktop, follow the steps 
below.
1Insert the Software CD-ROM into your 
CD-ROM drive.
Insert the Software CD-ROM that shows Disc 2 on the 
front of the CD-ROM.
2Double-click the [CD-ROM] icon ( ) on 
the desktop and double-click the 
[MacOS] folder.
3Double-click the [Installer] icon ( ).
4Select [Remove] in the Install menu and 
click the [Remove] button. 
						

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WHEN INSTALLATION WAS NOT SUCCESSFUL
XThe printer driver cannot be installed (Windows 2000/XP/Server 2003)
If the printer driver cannot be installed on Windows 2000/XP/Server 2003, follow the steps below to check your 
computer settings.
1Click the [start] button and then click 
[Control Panel].
In Windows 2000, click the [Start] button, point to 
[Settings], and click [Control Panel].
2Click [Performance and Maintenance] 
and then [System].
In Windows 2000, double-click the [System] icon.
3Click the [Hardware] tab and then the 
[Driver Signing] button.
4Check the settings in What action do 
you want Windows to take? (File 
signature verification in Windows 2000).
If [Block] is selected, the printer driver cannot be installed. 
Select [Warn] and install the printer driver again.
The printer driver is 
not installed correctly 
by plug and play (USB 
connection in 
Windows).Did you connect the machine to your 
computer before installing the printer 
driver?In Windows 2000/XP/Server 2003/Vista/Server 2008, if 
the machine was connected to your computer with a 
USB cable before the printer driver was installed from 
the installer, check if information on the unsuccessful 
installation remains in Device Manager. (For 
information on Device Manager, see Help in 
Windows.)
If the model name of the machine appears in Other 
devices in Device Manager, delete it, restart your 
computer, and install the printer driver again.
ProblemPoint to checkSolution 
						

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WHEN INSTALLATION WAS NOT SUCCESSFUL
The machine is not 
detected (when 
connected to a 
network).Is the machine power on? If the machine is powered off, it will not be detected. 
Switch on the main power switch and the [POWER] key 
( ) in that order. (In Windows, search again after 
powering on the machine.)
Is your computer connected correctly to 
the machine?Make sure that the cable is connected securely to the 
LAN connectors on your computer and the machine.
Check the connections at the hub as well.
☞CONNECTING TO A NETWORK  (page 7)
The plug and play 
screen does not 
appear (USB 
connection in 
Windows).Is the machine power on? When a USB cable is connected, make sure the power 
of the machine is ON and then connect a USB cable to 
the machine. When the machine is not powered on, 
switch on the main power switch and the [POWER] key 
( ) in that order.
Can your computer use a USB 
connection?Check your computer whether or not a USB interface 
can be used on the Device Manager in your computer. 
(For information on Device Manager, see Help in 
Windows.)
If USB can be used, your controller chipset type and 
root hub will appear in Universal Serial Bus controllers 
in Device Manager. (The items that appear will vary 
depending on your computer.)
If these two items appear, USB should be useable. If a 
yellow exclamation point appears next to Universal 
Serial Bus controllers or the two items do not appear, 
refer to your computer manual or check with the 
manufacturer of your computer to enable USB and then 
reinstall the printer driver.
ProblemPoint to checkSolution 
						

							38
WHEN INSTALLATION WAS NOT 
SUCCESSFUL
This section provides solutions to possible installation problems. See the following table of contents to locate the 
appropriate page for your question or problem.
4
TROUBLESHOOTING 
• The software cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
• The machine is not detected (when connected to a network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
• The plug and play screen does not appear (USB connection in Windows). . . . . . . . . . . . . . . . . . . . . .  39
• The printer driver is not installed correctly by plug and play (USB connection in Windows). . . . . . . . .  40
• The printer driver cannot be installed (Windows 2000/XP/Server 2003)  . . . . . . . . . . . . . . . . . . . . . . .  40
ProblemPoint to checkSolution
The software cannot 
be installed.Is there sufficient free space on your 
hard drive?Delete any unneeded files and applications to increase 
free space on your hard drive.
Are you using an operating system that 
is not supported?Make sure that the software can run on your operating 
system.
For detailed information on installation requirements for 
each software program in Windows, click the [Display 
Readme] button in the installer.
In a Macintosh environment, this can be checked in 
ReadMe First in the [English] folder in the [Readme] 
folder of the Software CD-ROM.
The machine is not 
detected (when 
connected to a 
network).Is the IP address of the machine 
configured?If the IP address of the machine is not configured, the 
machine will not be detected. Make sure that the IP 
address is configured correctly in Network Settings in 
the machines system settings (administrator).
➞System Settings (Administrator) > Network Settings
Is your computer connected to the same 
network as the machine?Windows:
If the machine and your computer are not connected 
to the same local area network, the machine will not 
be detected. If the two are connected to different 
sub-networks, click the [Specify condition] button and 
enter the machines name (host name) or IP address 
to search for the machine.
Macintosh:
If multiple AppleTalk zones exist, select the zone to 
which the machine is connected from the menu. 
						

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MAC OS 9.0 - 9.2.2
10Select the PPD file.
(1) Click the PPD file for your model.
(2) Click the [Select] button.
11Make sure that the machine is selected 
in the Select a PostScript Printer list 
and then click the [Setup] button.
12Click the [Configure] button.
13Select the machine configuration.
(1) Select the options that are installed on 
the machine.
(2) Select [Options 2] from the menu to 
change the screen and continue 
selecting the options that have been 
installed on the machine.
(3) Click the [OK] button.
14Click the [OK] button in the window of 
step 12 to close the window.
15Click the close box ( ) to close the 
Chooser.
This completes the configuration of the printer 
driver.
Installing the screen fonts
The screen fonts for Mac OS 9.0 - 9.2.2 are contained in 
the [Font] folder of the PRINTER UTILITIES CD-ROM 
that accompanies the PS3 expansion kit. Copy the fonts 
that you wish to install to the [System Folder] of the 
startup disk.
• If the above dialog box does not appear and you 
return to the Chooser dialog box, follow these 
steps to select the PPD file manually.
(1) Make sure that the machine is selected in the 
Select a PostScript Printer list, and then click 
the [Setup] button followed by the [Select PPD] 
button.
(2) Select the PPD file for your model and click the 
[Open] button.
(3) Click the [OK] button.
• The PPD file is installed in the [Printer Descriptions] 
folder in the [Extensions] folder.
To automatically configure the settings based on the 
installed machine options that are detected, click the 
[Auto Setup] button.
(1)
(2)
You can check the options that are installed on the 
machine by printing out the All Custom Setting List in 
the system settings. (However, note that Input Tray 
Options must be set to the number of trays on the 
machine.) Follow these steps to print out the All 
Custom Setting List: Press the [SYSTEM SETTINGS] 
key, touch the [List Print (User)] key, and then touch 
the [Print] key of All Custom Setting List.
If you experience problems that may be due to the 
installed screen fonts, immediately delete the installed 
fonts from the system.
(1)
(2)
(3) 
						

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MAC OS 9.0 - 9.2.2
1Insert the Software CD-ROM into your 
computers CD-ROM drive.
Insert the Software CD-ROM that shows Disc 2 on the 
front of the CD-ROM.
2Double-click the [CD-ROM] icon ( ) on 
the desktop.
3Double-click the [MacOS] folder.
Before installing the software, be sure to read ReadMe 
First. ReadMe First is in the [English] folder in the 
[Readme] folder.
4Double-click the [Installer] icon ( ).
5Click the [Install] button.
6The License Agreement window will 
appear. Make sure that you understand 
the contents of the license agreement 
and then click the [Yes] button.
7Read the message in the window that 
appears and click the [Continue] 
button.
Installation of the PPD file begins.
After the installation, a message prompting you to restart 
your computer will appear. Click the [OK] button and 
restart your computer.
This completes the installation of the software. Next, 
configure the printer driver settings.
8Select [Chooser] from the Apple Menu.
9Create a printer.
(1) Click the [LaserWriter 8] icon.
If multiple AppleTalk zones are displayed, select the 
zone that includes the printer.
(2) Click the machines model name.
The machines model name usually appears as 
[SCxxxxxx]. (xxxxxx is a sequence of characters 
that varies depending on your model.)
(3) Click the [Create] button.
If you are using Mac OS 9.0 to 9.2.2, make sure that LaserWriter 8 has been installed and that the LaserWriter 8 
checkbox is selected   in Extensions Manager in Control Panels. If not, install it from the system CD-ROM supplied with 
your Macintosh computer.
(2)
(3)
(1) 
						

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MAC OS X
XPrinting using the IPP function
The machine can print using the IPP function. When the machine is in a remote location, this function can be used in 
place of the fax function to print a higher quality image than a fax. If you wish to use the IPP function, follow these steps 
to select the PPD file when configuring the printer driver (step 14 on page 33).
(1) Click the [IP Printer] icon.
If you are using Mac OS X v10.5 to 10.5.1, click the 
[IP] icon.
(2) Select [Internet Printing Protocol] in 
Protocol. Enter the address of the 
machine (IP address or domain name) 
and the queue name.
Enter ipp in Queue.
(3) Select [Sharp] in Print Using and 
click the PPD file of your model.
If you are using Mac OS X v 10.5 to 10.5.1, select 
[Select a driver to use] from Print Using and click 
the PPD file for your model.
(4) Click the [Add] button.
If you are using Mac OS X v 10.5 to 10.5.1, the 
Installable Options screen will appear. Make sure 
that the settings are correct and click the [Continue] 
button.
☞Checking the IP address of the machine (page 7)
(1) Select [IP Printing].
(2) Select [Internet Printing Protocol] in 
Printer Type. Enter the address of the 
machine (IP address or domain name) 
and the Queue Name.
• If you are using Mac OS X v10.2.8, enter the 
address of the machine (IP address or domain 
name) in Printers Address.
• Enter ipp in Queue Name.
(3) Select [Sharp] in Printer Model and 
click the PPD file of your model.
(4) Click the [Add] button.
☞Checking the IP address of the machine (page 7)
v10.4.11, v10.5 - 10.5.1
(1)
(2)
(4)
(3)
v10.2.8, v10.3.9
(1)
(2)
(4)
(3)