Sharp Mx M453n Owners Manual
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Page 791
8-33 TROUBLESHOOTING Contents JPEG was selected for the file type but the file was created as a TIFF file.Is the colour mode set to [Mono2]? When [JPEG] is selected for the file type and the image is scanned in Mono 2, the file will be created as a TIFF file. To create the file as a JPEG file, change the colour mode to [Full Colour] and then press the [START] key. The image is too light or too dark. (When using PC Scan.)Is the threshold value suitable? When scanning from the TWAIN driver with...
Page 792
8-34 TROUBLESHOOTING Contents PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS ProblemPoint to checkSolution A one-touch individual key or group key cannot be stored.Has the maximum number of keys been stored?Delete one-touch keys and group keys that are not being used. Have functions been disabled by the administrator?Some functions may have been disabled in the system settings (administrator). Check with your administrator. A one-touch individual key or group key cannot be edited or...
Page 793
8-35 TROUBLESHOOTING Contents PROBLEMS RELATED TO FILING DOCUMENT FILING PROBLEMS RELATED TO FILING Document filing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-35 A filed data can not be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-35 A job cannot be stored in a custom folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 794
8-36 TROUBLESHOOTING Contents PROBLEMS RELATED TO FILE MANAGEMENT A job cannot be stored in a custom folder.Do custom folders appear in Folder Information? (When printing)Click the [Get Folder Name] button in the document filing save screen of the printer driver to call up the custom folders that have been created on the machine. Does the custom folder have a password?Enter the password configured in the machine in the document filing save screen. ProblemPoint to checkSolution A stored file has...
Page 795
8-37 TROUBLESHOOTING Contents GENERAL PROBLEMS PROBLEMS RELATED TO MACHINE OPERATION Specified machine functions cannot be used.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..8-38 The operation panel cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-38 Printing is not possible or stops during a job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-39 The original...
Page 796
8-38 TROUBLESHOOTING Contents PROBLEMS RELATED TO MACHINE OPERATION ProblemPoint to checkSolution Specified machine functions cannot be used.Have functions been disabled by the administrator?Some functions may have been disabled in the system settings (administrator). Check with your administrator. When user authentication is enabled, the functions that you can use and page counts may be restricted in your user settings. Check with your administrator. The operation panel cannot be used.Is the main...
Page 797
8-39 TROUBLESHOOTING Contents The operation panel cannot be used.Does the message Call for service. Code:xx-xx*. appear in the touch panel? *Letters and numbers appear in xx-xx.Make sure that the LINE indicator is not lit and that the DATA indicator is not blinking or lit and then switch off the [POWER] key ( ) and the main power switch. Wait at least 10 seconds and then switch the main power switch and the [POWER] key ( ) back on in that order. If the message still appears after switching the...
Page 798
8-40 TROUBLESHOOTING Contents PROBLEMS RELATED TO PAPER FEEDING AND OUTPUT ProblemPoint to checkSolution The original misfeeds (automatic document feeder).Is too much paper loaded in document feeder tray?Make sure that the stack of paper in the tray is not higher than the indicator line. Is the original a long original? When using the automatic document feeder to scan a long original, set the scan size to [Long Size]. (Note that long originals cannot be copied using the copy function.) Is the...
Page 799
8-41 TROUBLESHOOTING Contents PROBLEMS RELATED TO QUALITY / PRINT RESULTS The paper misfeeds.Is A5 (5-1/2 x 8-1/2) size paper loaded?Load A5 (5-1/2 x 8-1/2) size paper in tray 1 (the first tray), in tray 2 (the second tray), or in the bypass tray. When loading A5 (5-1/2 x 8-1/2) size paper, place the paper in the horizontal (A5R (5-1/2 x 8-1/2R)) orientation. Has the correct paper size been set? If you are using a special size, be sure to specify the paper size. If the size of paper loaded in a tray...
Page 800
8-42 TROUBLESHOOTING Contents Smudges appear on printed output.Are you using paper that is not within the specifications?Use SHARP-recommended paper. Using paper that is for other models or special paper that is not supported may result in misfeeds, creases, or smudges. ☞SUPPLIES in the Safety Guide Are you printing on pre-punched paper? If the printed image overlaps the punch holes, smudges may appear on the reverse side of the paper following one-sided printing, or on both sides following...