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Sharp Mx M453n Owners Manual

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Page 791

8-33
TROUBLESHOOTING
Contents
JPEG was selected for 
the file type but the file 
was created as a TIFF 
file.Is the colour mode set to [Mono2]? When [JPEG] is selected for the file type and the image 
is scanned in Mono 2, the file will be created as a TIFF 
file. To create the file as a JPEG file, change the colour 
mode to [Full Colour] and then press the [START] key.
The image is too light 
or too dark.
(When using PC 
Scan.)Is the threshold value suitable? When scanning from the TWAIN driver with...

Page 792

8-34
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PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL 
KEYS / GROUP KEYS
ProblemPoint to checkSolution
A one-touch individual 
key or group key 
cannot be stored.Has the maximum number of keys been 
stored?Delete one-touch keys and group keys that are not 
being used.
Have functions been disabled by the 
administrator?Some functions may have been disabled in the system 
settings (administrator). Check with your administrator.
A one-touch individual 
key or group key 
cannot be edited or...

Page 793

8-35
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO FILING
DOCUMENT FILING
PROBLEMS RELATED TO FILING
 Document filing does not take place.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-35
 A filed data can not be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-35
 A job cannot be stored in a custom folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Page 794

8-36
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PROBLEMS RELATED TO FILE MANAGEMENT
A job cannot be stored 
in a custom folder.Do custom folders appear in Folder 
Information?
(When printing)Click the [Get Folder Name] button in the document 
filing save screen of the printer driver to call up the 
custom folders that have been created on the machine.
Does the custom folder have a 
password?Enter the password configured in the machine in the 
document filing save screen.
ProblemPoint to checkSolution
A stored file has...

Page 795

8-37
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GENERAL PROBLEMS
PROBLEMS RELATED TO MACHINE OPERATION
 Specified machine functions cannot be used.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..8-38
 The operation panel cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-38
 Printing is not possible or stops during a job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-39
 The original...

Page 796

8-38
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO MACHINE OPERATION
ProblemPoint to checkSolution
Specified machine 
functions cannot be 
used.Have functions been disabled by the 
administrator?Some functions may have been disabled in the system 
settings (administrator). Check with your administrator.
When user authentication is enabled, the functions that 
you can use and page counts may be restricted in your 
user settings. Check with your administrator.
The operation panel 
cannot be used.Is the main...

Page 797

8-39
TROUBLESHOOTING
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The operation panel 
cannot be used.Does the message Call for service. 
Code:xx-xx*. appear in the touch 
panel?
*Letters and numbers appear in xx-xx.Make sure that the LINE indicator is not lit and that the 
DATA indicator is not blinking or lit and then switch off 
the [POWER] key ( ) and the main power switch. 
Wait at least 10 seconds and then switch the main 
power switch and the [POWER] key ( ) back on in 
that order.
If the message still appears after switching the...

Page 798

8-40
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO PAPER FEEDING AND 
OUTPUT
ProblemPoint to checkSolution
 The original misfeeds 
(automatic document 
feeder).Is too much paper loaded in document 
feeder tray?Make sure that the stack of paper in the tray is not 
higher than the indicator line.
Is the original a long original? When using the automatic document feeder to scan a 
long original, set the scan size to [Long Size]. (Note that 
long originals cannot be copied using the copy function.)
Is the...

Page 799

8-41
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PROBLEMS RELATED TO QUALITY / PRINT RESULTS
The paper misfeeds.Is A5 (5-1/2 x 8-1/2) size paper 
loaded?Load A5 (5-1/2 x 8-1/2) size paper in tray 1 (the first 
tray), in tray 2 (the second tray), or in the bypass tray.
When loading A5 (5-1/2 x 8-1/2) size paper, place the 
paper in the horizontal (A5R (5-1/2 x 8-1/2R)) 
orientation.
Has the correct paper size been set? If you are using a special size, be sure to specify the 
paper size.
If the size of paper loaded in a tray...

Page 800

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Smudges appear on 
printed output.Are you using paper that is not within 
the specifications?Use SHARP-recommended paper. Using paper that is 
for other models or special paper that is not supported 
may result in misfeeds, creases, or smudges.
☞SUPPLIES in the Safety Guide
Are you printing on pre-punched paper? If the printed image overlaps the punch holes, smudges 
may appear on the reverse side of the paper following 
one-sided printing, or on both sides following...
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