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Sharp Mx M453n Owners Manual

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Page 781

8-23
TROUBLESHOOTING
Contents
FACSIMILE
PROBLEMS RELATED TO TRANSMISSION
 Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24
 The transmitted fax prints out blank at the receiving side.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-25
 The transmitted fax is reduced by the receiving fax machine.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-25
 Transmission does not begin at the...

Page 782

8-24
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO TRANSMISSION
 
ProblemPoint to checkSolution
Transmission does 
not take place.Is the telephone line connected 
securely?Check the telephone line socket, the wall socket, and 
any extension adapters to make sure that all 
connections are secure.
☞SIDE AND BACK (page 1-7)
Is the correct dial mode set for your 
line?Ask your administrator to verify that Dial Mode Setting 
is set correctly for the line you are using.
➞System Settings (Administrator) > Image...

Page 783

8-25
TROUBLESHOOTING
Contents
Transmission does 
not take place.Does the job status screen (completed 
jobs) or a transaction report indicate that 
the transmission was not successful?Perform the transmission again.
If the transmission is still not successful after recalling is 
performed as set in Recall in Case of Line Busy or 
Recall in Case of Communication Error, the 
transmission failure will be indicated in the job status 
screen and the transaction report.
➞System Settings (Administrator) > Image...

Page 784

8-26
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO RECEPTION
Transmission does 
not begin at the 
specified time.Is the machines clock set to the correct 
time?Set the clock to the correct time.
➞System Settings > Default Settings > Clock > 
Clock Adjust
Is  a  transmission in progress? If another transmission is in progress when the specified 
time arrives, the timer operation will begin after that 
transmission is finished.
ProblemPoint to checkSolution
Printing does not take 
place after reception.Does...

Page 785

8-27
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO TELEPHONE
PROBLEMS RELATED TO AUDIBLE SIGNALS
The machine does not 
begin fax reception.Has the reception mode been set to 
Manual Reception in the system 
settings?When the reception mode is set to Manual Reception, 
the machine will not receive faxes automatically. To 
have the machine receive faxes automatically, set the 
reception mode to Auto Reception.
➞System Settings > Fax Data Receive/Forward > 
Fax Settings > Receive Setting
Is little free...

Page 786

8-28
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL 
KEYS / GROUP KEYS
ProblemPoint to checkSolution
A one-touch individual 
key or group key 
cannot be stored.Has the maximum number of keys been 
stored?Delete one-touch keys and group keys that are not 
being used.
Have functions been disabled by the 
administrator?Some functions may have been disabled in the system 
settings (administrator). Check with your administrator.
A one-touch individual 
key or group key 
cannot be edited or...

Page 787

8-29
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO SCANNING / INTERNET FAX 
OPERATION
SCANNING / INTERNET FAX
PROBLEMS RELATED TO SCANNING / INTERNET FAX OPERATION
 Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-29
 An address cannot be specified. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-30
 Mode cannot be selected. . . . . . . . . . . . . . . . . . ....

Page 788

8-30
TROUBLESHOOTING
Contents
Transmission does 
not take place.Does the image file exceed the e-mail 
attachment limit set in the system 
settings (administrator)?If your administrator has set a limit on the size of 
transmitted files, a file that exceeds the limit cannot be 
transmitted. Check with your administrator.
Did the image file exceed the file 
attachment size limit of your mail 
server?
(When Scan to E-mail is used.)Reduce the size of the file attachment (reduce the 
number of pages scanned)....

Page 789

8-31
TROUBLESHOOTING
Contents
Transmission takes a 
long time.Is the resolution setting appropriate at 
the time of scanning?To select resolution and data compression settings that 
are suited to the purpose of transmission and create 
image data that is balanced in terms of resolution and 
file size, pay attention to the following points:
Resolution settings
The default resolution setting is [200X200dpi] in 
scanner and USB memory mode, and [200X100dpi] in 
Internet fax mode. If the original does not...

Page 790

8-32
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO SCAN RESULTS
ProblemPoint to checkSolution
The scanned image is 
clipped.Is the original scan size setting smaller 
than the actual original size?Set the scan size to the actual original size.
If you have intentionally set a smaller size than the 
actual original size, note carefully the placement 
position of the selected scan size when placing the 
original. For example, when scanning an 
A4 (8-1/2 x 11) original using a B5 (5-1/2 x 8-1/2) 
setting on...
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