Sharp MX M450N User Manual

							PROGRAMMING, EDITING, AND DELETING F-CODE MEMORY BOXES
6-11
6
8Use the numeric keys to enter a passcode
(max. 20 digits).
OIn addition to numbers, the characters   and #
can be used in a passcode.
OIf you make a mistake, press the [C] key to clear the
mistake.
9Touch the [OK] key.
You will return to the
memory box programming
screen. The entered sub-
address and passcode are
displayed.
REGISTRATION IS
COMPLETED. appears
to the right of the box number. (Only for F-Code
polling memory.)
Continue programming the settings that are
particular to each type of memory box. Go to
the appropriate page below:
OF-code polling memory (Polling times: this
page)
OF-code confidential transmission (Print PIN:
following page)
OF-code relay broadcast transmission
(Recipient: page 6-13)
SETTING FOR F-CODE POLLING MEMORY BOXES
(POLLING TIMES)
You can select whether to have document data that was scanned into an F-code polling memory box automatically
cleared after one transmission, or to leave the document data in the box and allow an unlimited number of
transmissions when polled. (The initial setting is ONCE. Change the setting as needed.)
1Touch the [POLLING MEMORY] key in step
3 of PROGRAMMING AN F-CODE
MEMORY BOX on the previous page and
store a box name, sub-address, and
passcode.
2Touch the [POLLING TIMES] key.
3Touch the key for the desired polling
times.
If you do not wish to erase the document after
polling takes place, touch the [UNLIMITED] key so
that it is highlighted.
4Touch the [OK] key.
You will return to the screen of step 2 and the
selected polling times will appear.
5To exit, touch the [EXIT] key.
To program another memory box, touch
the [NEXT] key.
Touching the [EXIT] key
returns you to the screen
of step 3 on page 6-10.
Touching the [NEXT]
key returns you to the
screen for programming
a new memory box (the
screen of step 4 on page 6-10).
F-CODE MEMORY BOX / POLLING MEMORY
No.001
EXITNEXT
OKCANCEL
ENTER THE SUB ADDRESS / PASS CODE VIA THE 10-KEY PAD,THEN PRESS [OK].
214341434/351212
PASS CODE
SUB ADDRESS / PASS CODE
OKCANCEL
-KEY PAD,THEN PRESS [OK].
PASS CODE
SUB ADDRESS
BOX NAMEFAX INFORMATION
ONCE
214341434/351212
POLLING TIMES
F-CODE MEMORY BOX / POLLING MEMORY
POLLING TIMES
No.001
ONCE
UNLIMITED
EXIT
OK
NEXT
EXITNEXT
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							PROGRAMMING, EDITING, AND DELETING F-CODE MEMORY BOXES
6-12
SETTING FOR F-CODE CONFIDENTIAL TRANSMISSION
MEMORY BOXES (PRINT PIN)
Program the print PIN (Personal Identification Number) that is used to print a document that has been received to
an F-code confidential memory box. For information on using a print PIN, refer to PRINTING A DOCUMENT
RECEIVED TO AN F-CODE CONFIDENTIAL MEMORY BOX on  page 4-7.
1Touch the [CONFIDENTIAL] key in step 3
of PROGRAMMING AN F-CODE MEMORY
BOX on pages 6-10 to 6-11 and store a
box name, sub-address, and passcode.
2Touch the [PRINT PIN] key.
3Use the numeric keys to enter a 4-digit
number.
OIf you make a mistake, press the [C] key. All digits will
be cleared, so you will need to re-enter the number
from the first digit.
OTo cancel entry of the print PIN, touch the [CANCEL]
key. You will return to the screen of step 2 without
programming a print PIN.
4Touch the [OK] key.
You will return to screen of step 2 and the entered
print PIN will appear.
5To exit, touch the [EXIT] key.
To program another memory box, touch
the [NEXT] key.
Touching the [EXIT] key
returns you to the screen
of step 3 on page 6-10.
Touching the [NEXT]
key returns you to the
screen for programming
a new memory box (the
screen of step 4 on page 6-10).
NOTES
OProgram a 4-digit number for the print PIN. The characters   and # cannot be used.
OThe print PIN can not be omitted.
OTake care not to forget the print PIN that you have programmed. If you forget the passcode, consult your Sharp
dealer.
SUB ADDRESS
BOX NAMEFAX INFORMATION
55112233/481221
PRINT PIN
F-CODE MEMORY BOX / CONFIDENTIAL
PRINT PINENTER THE PRINT PIN VIA THE 10-KEY PAD,THEN PRESS [OK].
No.003
EXIT
OKCANCEL
NEXT
EXITNEXT
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							PROGRAMMING, EDITING, AND DELETING F-CODE MEMORY BOXES
6-13
6
SETTING FOR F-CODE RELAY BROADCAST MEMORY
BOXES (RECIPIENT)
Program the end receiving machines to which document data received in the F-code relay broadcast memory box
will be transmitted when your machine is a relay machine.
Up to 30 end receiving machines can be programmed. If you attempt to program more than this number, a message
will appear and programming will not be possible.
1Touch the [RELAY BROADCAST] key in
step 3 of  PROGRAMMING AN F-CODE
MEMORY BOX on pages 6-10 to 6-11 and
store a box name, sub-address, and
passcode.
2Touch the [RECIPIENT] key.
The address selection
screen appears.
3Touch the one-touch keys you wish to
include as end receiving machines.
Touch indexes and the   keys as
needed.
OThe selected one-touch keys are highlighted and
programmed as end receiving machines.
OIf you touch an incorrect key, touch the key again to
remove the highlighting and delete the destination.
OYou can also use the [
] key (speed dial key) to
store a one-touch key. (See SENDING A FAX BY
SPEED DIALING on page 2-4.)
OTo enter a fax number that has not been stored in
a one-touch key, to enter a full fax number with the
numeric keys, touch the [DIRECT ENTRY] key and
then the [FAX] key and enter the fax number.
OEnter the fax number and then a sub-address and
transmission settings (if desired) as explained in
steps 10 to 13 and 15 of STORING ONE-TOUCH
DIAL KEYS on pages 6-3 to 6-4, and then touch
the [OK] key twice to return to the screen of step 3.
4To check the destinations that have been
selected as end receiving machines, touch
the [ADDRESS REVIEW] key.
The destinations
selected as end
receiving machines are
displayed.
You can delete a
destination by touching
it. When the
confirmation message appears, touch the [YES]
key to delete the destination.
5Touch the [OK] key in the screen of step 3.
You will return to the screen of step 2 and the
number of stored as end receiving machines will
appear.
6To exit, touch the [EXIT] key. To program
another memory box, touch the [NEXT] key.
Touching the [EXIT] key returns you to the screen
of step 3 on page 6-10.
Touching the [NEXT] key returns you to the screen
for programming a new memory box (the screen of
step 4 on page 6-10).
SUB ADDRESS
BOX NAMEFAX INFORMATION
123456/987654
RECIPIENT
1/1AB
F-CODE MEMORY BOX / RELAY BROADCASTSELECT ADDRESS.
DANIEL ERNY
FREQUENT USEABCDEFGHIJKLMNOPQRSTUVWXYZ
* 2
OK
DIRECT ENTRY
ADDRESS REVIEW
ABCGROUP
C GROUPCLIFF QUIROGA
JKLMNOPQRSTUVWXYZ
OK
DIRECT ENTRY
ADDRESS REVIEW
GROUPABC
FAX
E-MAIL
INTERNET-FAX
OPQRSTUVWXYZABCGROUP
ADDRESS REVIEW
DIRECT ENTRY
OK
1/2
* 0
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							PRINTING PROGRAMMED INFORMATION
6-14
EDITING AND DELETING A MEMORY BOX
1Press the [CUSTOM SETTINGS] key and
then touch the [ADDRESS CONTROL] key
(refer to steps 1 and 2 on page 6-2).
2Touch the [F-CODE MEMORY BOX] key.
(refer to step 2 on page 6-10)
3Touch one of the memory box keys
([POLLING MEMORY], [CONFIDENTIAL],
or [RELAY BROADCAST]) on the amend/
delete line (lower line) (see step 3 on page
6-10)
4Touch the memory box key that you wish
to edit or delete.
OThe memory box edit/delete screen appears.
O( ) mark indicates that data has been stored.
OA memory box cannot be edited or deleted when data
is stored in the box.
5Touch the keys as needed to edit or delete
the information.
OEdit a memory box in the same way as you
programmed it.
OTo delete a memory box, touch the [DELETE] key
at the upper right of the screen (a message will
appear asking you to confirm the deletion).
OThe print PIN must be entered to edit or delete a
confidential memory box.
OA memory box cannot be edited or cleared while it
is being used for transmission.
PRINTING PROGRAMMED INFORMATION
You can print out lists of the One-touch keys, Group keys, Programs, Memory boxes that have been stored in the
machine.
1Press the [CUSTOM SETTINGS] key.
2Touch the [LIST PRINT] key.
3Touch the [SENDING ADDRESS LIST] key.
4Touch the key of the list you wish to print.
Printing begins.
To cancel printing after it
has begun, touch the
[CANCEL] key in the
message screen.
MEMORY BOX / AMEND/DELETESELECT MEMORY BOX TO AMEND/DELETE.POLLING MEMORY
REPORTFAX INFORMATION
EXIT
1/1
F-CODE MEMORY BOX / POLLING MEMORY
No.005
SUB ADDRESS
BOX NAMEREPORT
ONCE
22233311/351212
POLLING TIMES
EXITDELETE
L
LIST PRINT
FAX DATA
RECEIVE/FORWARD
SENDING ADDRESS LIST
ALL CUSTOM SETTING LIST
ADDRESS LIST
INDIVIDUAL
LISTGROUP LISTPROGRAM LIST
MEMORY BOX
LIST
NOTES
OThe list is printed before other print jobs are printed.
OIf you attempt to print a list when no data exists, a warning message will appear. 
PROGRAMMING, EDITING, AND DELETING F-CODE MEMORY BOXES
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							7-1
CHAPTER 7
TROUBLESHOOTING
This chapter contains information to help you make efficient use of the
fax features of the machine, including solutions to common problems.
Page
WHEN A TRANSACTION REPORT IS PRINTED .................................. 7-2
VIEWING THE COMMUNICATION ACTIVITY REPORT ....................... 7-3
WHEN AN ALARM SOUNDS AND A WARNING MESSAGE IS
DISPLAYED ............................................................................................ 7-3
PROBLEMS AND SOLUTIONS .............................................................. 7-4
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							7-2
WHEN A TRANSACTION REPORT IS PRINTED
The machine has been set to automatically print a Transaction Report when a transmission is not successful or when
the Broadcast transmission function is used. The Transaction Report informs you of the result of the operation. When
the machine prints a Transaction Report, be sure to check the contents.
The initial settings (factory settings) for printing Transaction Reports are indicated by shading   below. You can
use the key operator program to change the settings (See Transaction report print select setting on page 8-6).
Regardless of this setting, at the time of transmission you can use Transaction report in the special modes to
change the condition for printing (or select no printing) for that transmission (page 3-12).
The Transaction Report shows the date of transmission, the time transmission began, the other partys name, the
duration of the operation, the number of pages, and the result.
QInformation appearing in the TYPE/NOTE column
Information such as the type of transmission and type of error appears in the TYPE/NOTE column of the
Transaction Report or Activity Report. The following notes may appear.
NOTES
OThe list count appears in the # column of the Transaction Report and a serial number appears in the FILE
column. (These numbers are not related to the transaction.)
OIf desired, you can have part of the document printed on the transaction report. This setting is enabled in the key
operator programs. ( See Original print on transaction report on page 8-6)
NoteExplanation
OK The transaction was completed normally.
G3 Communication took place in G3 mode.
ECM Communication took place in G3 ECM mode.
SG3 Communication took place in Super G3 mode.
FW. The received data was forwarded.
NO RESPONSE No response from the receiving party.
BUSY Transmission was not possible because the other party was already using the line.
CANCEL A transmission was cancelled while in progress, or a stored transmission job was cancelled.
MEMORY OVER The memory became full during quick on-line transmission.
MEM. FULL The memory became full during reception.
LENGTH OVER The transmitted document was over 1.5 m (59)  long and therefore could not be received.
ORIGINAL ERROR Manual transmission was not successful because a jam occurred.
PASS# NG The connection was broken because the polling passcode was not correct.
NO RX POLL The machine that was polled does not have a polling function.
RX POLL FAIL The other machine refused the polling operation, or your machine broke the connection when
polled because no data was in memory.
NO F-CODE POLL The other machine refused an F-code polling operation, or your machine broke the connection
when polled because no data was in its F-code memory polling box.
RX  POLL#  NG Your machine broke the connection because the other machine specified an F-code polling sub-
address that does not exist in your machine.
F PASS#  NG
Your machine broke the connection because an incorrect passcode was sent for an F-code transmission.
BOX NO. NG Your machine broke the connection because the specified sub-address for an F-code memory
box does not exist.
F POLL PASS# NG Your machine broke the connection because the other machine sent an incorrect passcode for
F-code polling.
RX NO F-CODE POLL
F-code polling was attempted, however, the other machine did not have an F-code polling memory box.
NO F FUNCF-code transmission was attempted, however, the other machine does not support F-code communication.
NO F-CODEAn F-code transmission was refused by the other machine because of an incorrect sub-address or other reason.
M. BOX: [xxxxxx]Data was received to a confidential or relay broadcast memory box, or data was sent from a memory
polling box.
The name of the memory box appears in [xxxxxx], and the type of F-code operation (relay request
reception, polling memory transmission, or confidential reception) appears in  .
FAIL xx(xxxx) The communication handshake signals or image signals were distorted due to line conditions or
other reasons, and communication was not successful.
First two digits of communication error number: Error code from 00 to 31 appears.
Last four digits of communication error number: Codes for use by service technicians.
REJECTED A fax was sent from a party that has been blocked by the anti junk fax function.
OSingle sending: Print out all report /   / No printed report
OBroadcasting:    / Print out error report only / No printed report
OReceiving: Print out all report / Print out error report only / 
OConfidential reception:   / Not print out notice pagePrint out error report only
Print out all report
No printed report
Print out notice page
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							7-3
7 VIEWING THE COMMUNICATION
ACTIVITY REPORT
Your machine keeps a record of the most recent 99* transactions (both transmissions and receptions) that were
performed. The record includes the date of the transaction, the other partys name, the duration, and result. You can
have the report automatically printed when the number of transactions exceeds 99*, or at a specified time. This allows
you to check the machines activity at regular intervals.
The machine is initially set (factory setting) to not print the report. To have the report printed, change the setting with
the key operator program (See Activity report print select setting on page 8-6).
* AR-M351N/AR-M451N only. On the AR-M351U/AR-M451U, 50 transactions are retained.
WHEN AN ALARM SOUNDS AND A
WARNING MESSAGE IS DISPLAYED
When an error occurs during a transaction, an alarm will sound and a message will appear in the display. Take action
as explained in the following table.
NOTES
●After printing, the data is cleared from memory, so the report cannot be printed a second time.
●Refer to the table in When a Transaction Report is printed on the previous page for the notes that appear in the
TYPE/NOTE column.
Message screen (Alarm)Meaning of messageActionPage
A received fax cannot be
printed because there is no
suitable paper.Add the indicated
paper.
Operation manual (for
general information and
copier operation), page 2-2.
The machine is out of toner
and the received document
cannot be printed.Replace the toner
cartridge.Operation manual (for
general information and
copier operation), page 2-15.
An original misfeed occurred
in the automatic document
feeder during scanning.Reload the indicated
original.USING THE AUTOMATIC
DOCUMENT FEEDER,
page 1-7.
The memory became full
while the original was being
scanned.Send only the pages that
were already scanned, or
cancel the entire
transmission.Storing transmission jobs
(memory transmission),
page 2-8.
Polling is not possible
because there is not
enough space in memory.Try polling again
after currently stored
jobs are completed.Polling, page 3-13.
Manual reception was not
possible because there
was not enough free space
in memory.
Try manual reception
again after currently
stored jobs have
been completed.
_
The indicated cover is
open.Close the indicated
cover.
_
The self-diagnosis function
has activated and
automatically stopped
operation. An error code
appears in xx-xx.Turn off the power
and then turn it back
on. If the same
message still
appears, contact
your dealer._
OPEN TRAY x AND ADD xxxxxxxx PAPER.
CHANGE THE TONER CARTRIDGE.
PLEASE RETURN xx ORIGINALS TO THE
DOCUMENT FEEDER, THEN PRESS [START].
THE MEMORY BECOMES FULL.
SEND SCANNED DATA? OR CANCEL THE JOB?
POLLING IS NOT POSSIBLE WITH
 THE AVAILABLE MEMORY.
MANUAL RECEIVE IS DISABLED.
 DUE TO OUT OF MEMORY.
CLOSE THE xxxx COVER.
CLOSE THE DOCUMENT FEEDER.
CLOSE THE LOWER LEFT SIDE COVER.
CALL FOR SERVICE. CODE:xx-xx
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							7-4
PROBLEMS AND SOLUTIONS
If you experience a problem with the fax function, first check the following table. If you cannot solve the problem using
the following table, see chapter 6 of the Operation manual (for general information and copier operation).
ProblemCheckSolutionPage
The machine does
not operate.Is the fax power switch turned on?Turn on the fax power
switch.Fax power switch,
page 0-4.
Dialing is not
possible.Is the telephone line properly
connected?Check the connections.Line connection, page
0-4.
Is the machine power switch
turned on?Turn the machine power
switch on.
Operation manual (for
general information and
copier operation), page 1-17.
Is the machine in fax mode?Press the [IMAGE SEND] key
to set the machine to fax mode.BASIC PROCEDURE FOR
SENDING FAXES, page 2-2.
The receiving
machine does not
receive your fax.
Does the receiving fax machine
have paper?
Check with the operator of
the receiving machine._Does the receiving machine
support G3 transmission?
Are the sub-address and
passcode correct?
Is the receiving machine ready to receive?
Was the original size detected
correctly?Check the transmittable
sizes.CHECKING THE SIZE
OF A LOADED
ORIGINAL, page 1-8.
The transmitted
image prints out blank
at the receiving side.
Was the original placed so that the
correct side is scanned?Make sure the original is
placed so that the correct
side is scanned.LOADING A
DOCUMENT, page 1-7.
If the receiving machine is using
thermal paper, was the thermal paper
loaded with the wrong side out?Check with the operator of
the other machine._
The transmitted
image is distorted.Were line conditions poor due to
thunder or another reason?
Try the transmission again._
Were the resolution and exposure
settings suitable?Check the resolution and
exposure settings.SELECTING RESOLUTION
AND EXPOSURE SETTINGS,
pages 1-10 and 1-11.
Transmission does
not take place at the
specified time.Is the machines clock set to the
correct time?Set the clock to the correct
time.Operation manual (for
general information and
copier operation), page 2-12.
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							PROBLEMS AND SOLUTIONS
7-5
7
Printing does not take
place after reception.Does a message appear in the
display instructing you to add toner
or paper? (Printing is not possible.)Restore printing capability
as instructed by the display
message. Printing will begin.WHEN AN ALARM SOUNDS
AND A WARNING MESSAGE
IS DISPLAYED, page 7-3.
A received image
prints out blank.Was the wrong side of the original
scanned in the transmitting machine?Check with the operator of
the transmitting machine._
The received image
is faint.Is the original faint?Ask the other party to re-
send the document using a
suitable exposure setting._
The received image
is distorted.Were line conditions poor due to
thunder or another reason?Ask the other party to send
the document again._
White or black lines
appear in the
transmitted image.Is the document glass dirty? Clean the document glass .Operation manual (for
general information and
copier operation), page 6-2.
A dial tone is not heard
through the speaker.Is the volume set to low? Set  the  speaker  volume  to
medium or high.Speaker volume settings,
page 8-6.
A ringing sound is not
made.Has the ringer volume been turned
off?Set the ringer volume to
low, medium, or high.Speaker volume settings,
page 8-6.
ProblemCheckSolutionPage
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