Sanyo VPC E60EX User Manual

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COMMONLY ASKED QUESTIONS
ShootingAre the settings 
retained even 
after the camera 
is turned off?— All settings except 
the self-timer and 
the exposure 
correction are 
retained even after 
the camera is turned 
off.
Which resolution 
setting should I 
use?— Select the resolution 
setting according to 
the intended use:
kyxz: 
Appropriate for 
printing letter-size or 
larger, and for 
printing a close-up 
of part of a photo 
(trimming).
t: For printing 
standard photo 
(photo service) 
sizes.
[: For photos 
displayed on a web 
page, or sent as e-
mail attachments.
What is the 
difference 
between the 
digital zoom and 
the optical zoom?— Because shooting 
with the optical 
zoom uses the 
optics of a physical 
lens, you can shoot 
without losing 
minute details in the 
image. The digital 
zoom, on the other 
hand, works by 
magnifying a portion 
of the image that 
hits the CCD sensor 
and may produce a 
coarser image. Question Answer Action
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ShootingHow can I get the 
distant view into 
focus?— Set the scene select 
function to the 
landscape 1 
mode when 
photographing.
Or, set the focus 
range setting to 
manual focus -, 
and set the distance 
to ∞.
The video clip I 
shot outdoors is 
completely white.— Set the flicker-
reduction setting to 
off *.
LCD 
monitorWhen used in 
cold weather, why 
does the image 
seem to leave 
traces as it 
moves?Condition due to 
the liquid crystals.Not a malfunction. 
Spots that appear in 
the LCD monitor 
only appear in the 
monitor and will not 
be recorded with the 
images.
Why does the 
displayed image 
contain some red, 
blue and green 
dots, or why are 
black spots 
visible?Question Answer Action
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COMMONLY ASKED QUESTIONS
Viewing 
imagesWhy is the image 
too bright?The subject was 
too bright.When capturing an 
image, devise a way 
to compensate for a 
bright subject, for 
example, by 
changing the 
shooting angle.
Why is the image 
out of focus?The focus is not 
locked properly.Hold the camera 
correctly, and when 
the image is locked 
in focus, gently 
press the shutter 
button all the way to 
capture the image.
Why doesn’t the 
zoom jump 
playback work?Zoom jump 
playback does not 
work for an image 
that was created 
from a magnified 
portion of a zoom 
jump image, or for 
video clips. Not a malfunction.
Why is there no 
image (z is 
shown)?This may happen 
when trying to 
play back images 
stored on a card 
from a different 
digital camera.Play back images 
that were recorded 
on a card using this 
camera.
Why do vertical 
stripes appear?If a bright subject 
is shot in the 
video clip 
recording mode, 
vertical stripes 
may appear on 
the LCD monitor 
or in the image.Not a malfunction. Question Answer Action
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Viewing 
imagesWhy isn’t the 
magnified image 
clear?Due to the 
characteristics of 
the camera, 
magnified images 
appear less clear.Not a malfunction.
Why isn’t the 
captured image 
clear?The image was 
captured using 
the digital zoom.Not a malfunction.
Zoom in only within 
the optical zoom 
range when 
shooting.
Can I play back 
image and sound 
data that I edited 
using my 
computer?— We cannot 
guarantee the 
accurate playback of 
data that has been 
edited using a 
computer.
Why is there a 
motor-like sound 
during video clip 
playback?The sound of the 
camera’s 
mechanical action 
was recorded.Not a malfunction.
Connecting 
to a TV
Why is there no 
sound?The volume on 
the TV is set to 
the minimum.Adjust the volume 
on the TV.
The volume of the 
camera is set to 0.Increase the 
playback volume of 
the camera.
The edge of the 
image is cut off.This is a 
characteristic of 
the TV.Not a malfunction.
PrintingWhy does a 
message appear 
during PictBridge 
printing?There is a 
problem with the 
printer.Please refer to the 
instruction manual 
for your printer. Question Answer Action
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COMMONLY ASKED QUESTIONS
Misc.Why is a noise 
heard from a 
nearby TV or 
radio during 
battery 
recharging?Electromagnetic 
waves are emitted 
from the AC 
adaptor.Move the AC 
adaptor further away 
from the TV or radio 
when recharging the 
battery pack.
Why does the 
“CARD FULL” or 
“INTERNAL 
MEMORY FULL” 
message appear?There is no more 
available memory 
on the card or in 
the camera’s 
internal memory.Erase unnecessary 
data, or use a card 
that has more 
memory available.
Why does the 
“CARD IS 
PROTECTED” 
message appear?The lock switch on 
the card is in the 
locked (protect) 
position.Move the lock switch 
to the unlocked 
position.
Why can’t the 
camera be 
operated?A temporary 
internal circuitry 
problem may be 
the cause.Remove the AC 
adaptor and battery 
pack from the 
camera, wait a few 
minutes, then 
reinstall the battery 
pack and try again. Question Answer Action
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Misc.Can I use my 
camera abroad?— When the camera is 
connected to a TV, 
you can switch the 
camera’s video 
output to NTSC or 
PAL. If you have 
questions about 
using the AC 
adaptor and power 
cord abroad, please 
consult with a dealer 
near you for advice.
Why does the 
“SYSTEM 
ERROR” 
message appear?A problem has 
occurred within 
the camera or 
card.Check the following 
items:
1Remove the 
card and then 
install it again.
2Remove the 
battery pack and 
then install them 
again.
3Install a different 
card.
If “SYSTEM 
ERROR” still 
appears after 
performing the 
above steps, then 
take the camera to 
the dealer for 
service. Question Answer Action
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TROUBLESHOOTING
Before taking your camera to the repair shop, check the following table for a 
possible solution to the problem.
CAMERA
Problem Cause ActionReference 
page
PowerNo power. The battery 
pack is dead.Recharge the 
battery pack.
18 The battery 
pack has not 
been inserted 
correctly.Reinsert the 
battery pack, 
making sure to 
orient it 
correctly.
The camera 
turns off by 
itself.The power 
save function 
is operating.Turn on the 
camera again. 22
ShootingAn image is 
not captured 
when the 
shutter button 
is pressed.The power is 
not turned on.
If the power 
save function 
was activated, 
press one of the 
buttons to turn 
the camera on 
before shooting.
If the camera 
was turned off, 
press the ON/
OFF button to 
turn it on.
22
The maximum 
number of 
images that 
can be 
captured or the 
maximum 
video clip 
recording time 
has been 
reached.Install a new 
card.16
Erase the 
images that are 
not necessary.
Save the 
images to 
separate media, 
then erase all 
the images from 
the card.
93
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ShootingThe flash does 
not operate.The flash off 
mode is 
selected.Set the flash to 
automatic flash 
mode or forced 
flash mode.44
The battery 
pack is dead.Recharge the 
battery pack.18
The digital 
zoom does not 
work.The still image 
mode is set to 
k.
The video clip 
mode is set to 
- or higher.
The digital 
zoom setting is 
set to “OFF”.Set the still 
image mode to 
y.
Set the video 
clip mode to 
0 or lower.
Set the digital 
zoom setting to 
“ON”.66, 127
A warning tone 
(beep-beep-
beep) sounds, 
and it is not 
possible to 
take a picture 
using the self-
timer.The battery 
pack is 
consumed.Install a 
sufficiently 
recharged 
battery pack.
18
When zooming 
in or out, the 
zoom 
movement 
stops 
momentarily.The optical 
zoom has 
moved to the 
maximum 
magnification 
position.Not a 
malfunction. 
Release the 
zoom switch, 
and press it 
again.43
There is noise 
in the captured 
image.The ISO 
sensitivity 
setting is too 
high.Set the ISO 
sensitivity to a 
lower setting.83 Problem Cause Action
Reference 
page
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TROUBLESHOOTING
LCD 
monitorNo playback 
image 
appears.The playback 
mode is not 
active.Press the 
playback button 
[H].35
Viewing 
imagesThe image is 
too dark.The flash was 
blocked by a 
finger or other 
object.Hold the 
camera 
correctly, and 
make sure the 
flash is not 
obstructed.28
The subject 
was too far 
away.Capture the 
image in the 
range of 
operation of the 
flash.172
The subject 
was lit from 
behind.Use the forced 
flash mode.44
Use the 
exposure 
correction 
function.46
There is not 
enough light.Adjust the ISO 
sensitivity 
setting.83
The video clip 
picture is 
flickering.The video clip 
was filmed 
under 
fluorescent 
lighting.Set the flicker-
reduction 
setting to on. 80 Problem Cause Action
Reference 
page
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Viewing 
imagesThe image is 
too bright.The forced 
flash mode is 
selected.Select a 
different flash 
mode.44
The subject 
was too bright.Use the 
exposure 
correction 
function.46
The ISO 
sensitivity 
setting is 
incorrect.Set the ISO 
sensitivity to 
t.83
The image is 
not in focus.The subject is 
too close to the 
camera.Select the 
correct focus 
setting for your 
needs.33, 81
The focus 
setting is not 
correct.
The camera 
moved when 
the shutter 
button was 
pressed.Hold the 
camera 
correctly and 
press the 
shutter button 
correctly.28, 33
The focus is 
not locked 
properly.
The lens is 
dirty.Clean the lens.
—
The colors of 
the images 
captured 
indoors are not 
correct.This is due to 
ambient 
lighting.Capture the 
image using 
the forced flash 
mode.44
The white 
balance setting 
is incorrect.Set the white 
balance setting 
correctly.84 Problem Cause Action
Reference 
page
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