Samsung UE 37D6000 User Manual

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English
Issues Solutions and Explanations
A scheduled recording has 
failed.
 
•A scheduled recording is disabled for certain operations (formatting, 
performance test, error checking, deleting) that access the file system of 
a USB device.
 
•If there is no USB device connected, the TV will not record even if the 
scheduled time is reached.
 
•The TV will not record if the USB device has no free memory space. 
Check that this is not the case.
 
•If you record a channel locked with Program Rating Lock , the PIN 
input window will appear when you try to play back the recording.
Several recording devices are 
connected but the TV stopped 
recording.
 
•If multiple recording devices are connected and the device set as 
Default Recording Device has no free memory space, the recording 
function will be closed. Attempt recording again. The device with the 
most free memory space will automatically be set as Default Recording 
Device and the TV will start recording.
  
						

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Issues Solutions and Explanations
Others
The picture won’t display in full 
screen.
 
•HD channels will have black bars on either side of the screen when 
displaying up scaled SD (4:3) contents.
 
•Black bars on the top and bottom will appear during movies that have 
aspect ratios different from your TV.
 
•Adjust the picture size options on your external device or TV to full 
screen.
The remote control does not 
work.
 
•Replace the remote control batteries with the poles (+/–) in the right 
direction.
 
•Clean the sensor’s transmission window on the remote.
 
•Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote 
control doesn’t turn the TV on 
or off, or adjust the volume.
 
•Programme the Cable/Set top box remote control to operate the TV. 
Refer to the Cable/Set user manual for the SAMSUNG TV code.
  
						

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Issues Solutions and Explanations
A “Mode Not Supported” 
message appears.
 
•Check the supported resolution of the TV, and adjust the external 
device’s output resolution accordingly.
There is a plastic smell from the 
T V.
 
•This smell is normal and will dissipate over time.
The TV Signal Information is 
unavailable in the Self Diagnosis 
menu.
 
•This function is only available with digital channels from an Antenna / RF/
Coax connection.
The TV is tilted to the side.
 
•Remove the base stand from the TV and reassemble it.
There are difficulties assembling 
the stand base.
 
•Make sure the TV is placed on a flat surface. It is necessary to use 
magnetized screw driver if you cannot remove the screws from the TV
The channel menu is greyed 
out. (unavailable)
 
•The Channel menu is only available when the TV source is selected.
  
						

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Issues Solutions and Explanations
Your settings are lost after 30 
minutes or every time the TV is 
turned off.
 
•If the TV is in the Store Demo mode, it will reset audio and picture 
settings every 30 minutes. Change the settings from Store Demo mode 
to Home Use mode in the Plug & Play (Initial setup) procedure. Press 
the SOURCE button to select TV mode, and go to MENU 
→ System 
→ 
Plug & Play (Initial setup)  → ENTER
E.
You have intermittent loss of 
audio or video.
 
•Check the cable connections and reconnect them.
 
•Loss of audio or video can be caused by using overly rigid or thick 
cables. Make sure the cables are flexible enough for long term use. If 
mounting the TV to the wall, we recommend using cables with 90 degree 
connectors.
You see small particles when 
you look closely at the edge of 
the frame of the TV.
 
•This is part of the product’s design and is not a defect.
The PIP menu is not available.
 
•PIP functionality is only available when you are using a HDMI, PC or 
components source.
  
						

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Issues Solutions and Explanations
The message “Scramble signal” 
or “Weak Signal/No Signal” 
appears.
 
•If you are using a CAM CARD (CI/CI+), check that it is installed into the 
common interface slot.
 
•If there is still a problem, pull the CAM CARD out of the TV and insert it 
into the slot again.
You turned the TV off 45 
minutes ago, and it turned on 
again.
 
•It is normal. The TV operates the OTA (Over The Aerial) function itself to 
upgrade firmware downloaded whilst your watching TV.
There are recurrent picture/
sound issues.
 
•Check and change the signal/source.
A reaction may occur between 
the rubber cushion pads on the 
base stand and the top finish of 
some furniture.
 
•To prevent this, use felt pads on any surface of the TV that comes in 
direct contact with furniture.
  
						

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Connecting to a COMMON INTERFACE slot
 
■
Attaching the CI Card Adaptor
Attach the adapter as shown below. To connect the CI CARD 
Adapter, follow these steps.
 
NWe recommend attaching the adapter before installing
1.   Insert the CI CARD Adapter into the two holes on the product 
1.
 
NPlease find a two holes on the rear of the TV. A two holes is beside the 
COMMON INTERFACE port.
TV Rear
  
						

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2. Connect the CI CARD Adapter into the COMMON INTERFACE port on the 
product 
2.
3.   Insert the “CI or CI+ CARD”
We recommand that you insert the CI card before you mount the TV on a wall. It may be 
difficult to insert after the mounting. Insert the card after attaching the CI-Module on TV. It is 
difficult to attach the module if you insert the card before attaching.
  
						

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■
Using the “CI or CI+ CARD”
To watch paid channels, the “CI or CI+ CARD” must be inserted.
 
●If you don’t insert the “CI or CI+ CARD,” some channels 
will display the message “Scrambled Signal”.
 
●The pairing information containing a telephone number, 
the “CI or CI+ CARD” ID the Host ID and other 
information will be displayed in about 2~3 minutes. If an 
error message is displayed, please contact your service provider.
 
●When the configuration of channel information has finished, the message \
“Updating Completed” is displayed, indicating the channel list is \
updated.
  
						

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NNOTE
 
●You must obtain a “CI or CI+ CARD” from a local cable service provider.
 
●When removing the “CI or CI+ CARD”, carefully pull it out with your hands 
since dropping the “CI or CI+ CARD” may cause damage to it.
 
●Insert the “CI or CI+ CARD” in the direction marked on the card.
 
●The location of the COMMON INTERFACE slot may be different depending 
on the model.
 
●“CI or CI+ CARD” is not supported in some countries and regions; check 
with your authorized dealer.
 
●If you have any problems, please contact a service provider.
 
●Insert the “CI or CI+ CARD” that supports the current antenna settings. The 
screen will be distorted or will not be seen.
  
						

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Teletext Feature (depending on the country)
The index page of the Teletext service gives you information on how to use the 
service. For Teletext information to be displayed correctly, channel reception must 
be stable. Otherwise, information may be missing or some pages may not b\
e 
displayed.
 
NYou can change Teletext pages by pressing the numeric buttons on the remote 
control.