Samsung Television JS9500 User Manual
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E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model______________ Serial No.______________
Contents Quick Guides Using Smart Hub 1 Connecting to the Internet 1 Setting up Smart Hub 1 Using Smart Hub Controlling the TV with Your Voice 2 Setting up Voice Recognition 2 Controlling the TV with your voice Controlling the TV with Motion 3 Setting up Motion Control 4 Controlling the TV using motions Using the Samsung Smart Control 5 Operating the TV with the POINTER button 6 Setting up the Samsung Smart Control 6 Pairing the TV to the Samsung Smart Control Improving Your Viewing Experience of Sports Events 7 Activating sports mode Displaying Multiple Screens Connections Connecting an Antenna Connecting to the Internet 10 Establishing a wired Internet connection 11 Establishing a wireless Internet connection Troubleshooting Internet Connectivity Issues 13 Troubleshooting wired Internet connectivity issues 14 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 15 Connecting with an HDMI cable 16 Connecting with a component cable 16 Connecting with a composite (A/V) cable Audio Input and Output Connections 17 Connecting with an HDMI (ARC) cable 18 Connecting with a digital audio (optical) cable 18 Connecting with a stereo audio cable Connecting a Computer 19 Connecting through the HDMI port 20 Connecting with an HDMI-to-DVI cable 20 Connecting through your home network Connecting a Mobile Device 21 Connecting with an MHL-to-HDMI Cable 22 Using Screen Mirroring 23 Connecting mobile devices without a wireless router (Wi-Fi Direct) 23 Connecting a mobile device via Samsung Smart View 2.0 Switching between external devices connected to the TV Connection Notes 25 Connection notes for HDMI 26 Connection notes for audio devices 26 Connection notes for computers 26 Connection notes for mobile devices II
Remote Control and Peripherals About the Samsung Smart Control Using the Samsung Smart Control 29 Operating the TV with the POINTER button 29 Operating the TV with the directional buttons and the Enter button 30 Displaying and using the On-Screen Remote 31 Pairing the TV to the Samsung Smart Control Controlling External Devices with the TV Remote - Using the Universal Remote 32 Setting up the universal remote control Controlling the TV with a Keyboard 33 Connecting a keyboard 34 Using the keyboard Controlling the TV with a Mouse 35 Connecting a mouse 35 Using a mouse Connecting a Bluetooth Gamepad Entering Text using the On-Screen QWERTY Keyboard 36 Using additional functions Smart Features Viewing Multiple Screens or Features with Multi-Link Screen 37 Using Multi-Link Screen Smart Hub 39 Removing or pinning an item in the Recent group 39 Launching Smart Hub automatically 39 Testing Smart Hub connections 40 Using the Smart Hub tutorial 40 Resetting Smart Hub Using Smart Hub with a Samsung Account 41 Creating a Samsung account 42 Signing in to a Samsung account 42 Linking your Samsung account to external service accounts 43 Changing and adding information to a Samsung account 43 Deleting a Samsung account from the TV Using the GAMES Service 44 Managing games with the pop-up Options menu 44 Viewing the Detailed Information screen 45 Installing and running a game 45 Managing downloaded or purchased games Using the APPS Service 47 Managing Apps with the pop-up Options menu 47 Viewing the Detailed Information screen 48 Installing an app 48 Enabling automatic apps updates 49 Removing an app from the TV 49 Locking and unlocking apps 49 Updating apps 49 Rearranging apps 49 Rating purchased apps 49 Using other app features and functions Using the e-Manual 50 Launching the e-Manual 50 Using the buttons in the e-Manual Using the Web Browser 51 Browsing preferences Using the MY CONTENT Service 52 Read before playing media content 53 Playing multimedia content in a computer or mobile device 53 Playing media content saved on a USB device 54 Buttons and functions available while viewing photos 55 Buttons and functions available while viewing videos 57 Buttons and functions available while playing music 58 Functions on the media content list screen Using the NewsON Service 59 Using the NewsON content Using the Soccer Service 60 Configuring the Soccer service screen to display your favorite soccer teams 60 Using additional functions 61 Viewing soccer videos IIIII
Controlling the TV with Your Voice 63 Read before using voice recognition 63 Learning voice recognition basics 64 Using interactive voice recognition at a short distance 64 Using imperative voice recognition 65 Using voice recognition at a long distance 65 Using the voice recognition tutorial Controlling the TV using Motions (Motion Control) 66 Testing ambient illumination using the TV camera 67 Activating motion control 69 Changing the motion control screens Using Face Recognition 71 Registering your face to your Samsung account 72 Changing your login method to face recognition 72 Signing in to a Samsung account using face recognition TV Viewing Viewing Digital Broadcast Information at a Glance 73 Using the guide 74 Checking current program info 74 Changing the broadcast signal 74 Checking digital channel signal info and strength Recording Programs 75 Recording programs 76 Using the functions available while recording a program 76 Using the buttons on the remote control while recording a program 76 Managing the schedule recording list 77 Viewing recorded programs 79 Managing recorded files Setting Up a Schedule Viewing 80 Setting up a schedule viewing for a channel 80 Editing a schedule viewing 80 Canceling a schedule viewing Using Timeshift 81 Using the buttons on the remote control while using Timeshift Using the Channel List Registering, Removing, and Editing Channels 83 Registering and removing channels 84 Editing registered channels 85 Using Program Rating Lock Creating a Personal Favorites List 88 Registering channels as favorites 88 Viewing and selecting channels on Favorites lists only Editing a Favorites List 89 Using the Edit Favorites screen menu items Making Sports Programs More Realistic with Sports Mode 91 Enabling sports mode 91 Extracting highlights automatically 92 Using the functions available while watching sports in sports mode 93 Using the functions available while recording sports in sports mode 94 Viewing a game recorded in sports mode TV-Viewing Support Functions 94 Showing captions 96 Enabling the audio guide for the video description 96 Scanning for available channels 96 Selecting the broadcast audio language 97 Fine-tuning analog broadcasts 97 Removing pay channels IV
Picture and Sound Adjusting the Picture Quality 98 Choosing a picture mode 99 Adjusting the picture quality 100 Adjusting advanced settings 101 Adjusting picture options Viewing in 3D 103 Starting 3D 104 Adjusting 3D effects Picture Support Functions 105 Viewing a picture-in-picture (PIP) 106 Changing the picture size and position 107 Listening to audio only (Picture Off) 107 Resetting the picture mode settings Adjusting the Sound Quality 108 Choosing a sound mode 109 Applying sound effects 110 Customizing sound Using the Sound Support Functions 111 Selecting speakers 111 Specifying the TV's installation type 111 Listening to TV sound through a Samsung Bluetooth audio device 112 Listening to TV sound through a Samsung Multiroom Link compatible speaker 113 Listening to the TV through Bluetooth headphones 113 Enabling digital audio output 114 Listening to 3D audio in 3D mode 114 Resetting all sound settings System and Support Setting the Time and Using the Timer 115 Setting the current time 116 Using the timers Using the Screen Burn Protection and Energy Saving Functions 118 Preventing screen burn 118 Reducing the energy consumption of the TV Using Anynet+ (HDMI-CEC) 119 Setting up Anynet+ (HDMI-CEC) 119 Using Anynet+ (HDMI-CEC) Updating the TV’s Software 121 Updating the TV’s software to the latest version 121 Updating the TV automatically Protecting the TV from Hacking and Malicious Code 122 Checking the TV and connected storage for malicious code 123 Configuring additional functions Using Other Functions 124 Running the accessibility functions quickly 124 Enabling voice guides for the visually impaired 125 White text on black background (high contrast) 125 Adjusting the menu transparency 125 Enlarging the font (for the visually impaired) 125 Learning about the remote control (for the visually impaired) 125 Listening to the TV through Bluetooth headphones (for the hearing impaired) 126 Changing the menu language 126 Setting up a password 126 Checking Notifications 126 Enabling game mode 127 Richer colors and superior picture quality (BD Wise) 127 Enabling/Disabling sound feedback 127 Locking/Unlocking the Control Stick 127 Showing/Hiding the Samsung logo while booting 127 Enabling the TV to boot faster 127 Enabling/Disabling the front indicators 128 Registering the TV as a DivX-certified device (watching for pay DivX movies) 128 Restoring the TV to the factory settings 128 Using the TV as a display model (for retail stores) 129 Backing up the TV's data with UHD Evolution Kit Backup 129 Updating recorded programs IVV
Troubleshooting Getting Support 130 Getting support through Remote Management 131 Finding the contact information for service 131 Requesting service There Is a Problem with the Picture 132 Testing the picture I Can't Hear the Sound Clearly 134 Testing the sound I Can't See 3D Images Clearly 135 Testing 3D picture quality There Is a Problem with the Broadcast My Computer Won't Connect The TV Won't Connect to the Internet The Schedule Recording/Timeshift Function Isn't Working Anynet+ (HDMI-CEC) Isn't Working I Have Trouble Launching/Using Apps My File Won't Play I Want to Reset the TV Other Issues Precautions and Notes Before Using the Recording and Timeshift Functions 141 Before using the recording and schedule recording functions 142 Before using the timeshift function Read Before Using 3D Mode 143 3D precautions Supported Resolutions for 3D Modes Supported Resolutions for each of UHD Input Signals 147 If HDMI UHD Color is set to Off 147 If HDMI UHD Color is set to On S Recommendation disclaimer 148 S Recommendation with voice interaction 148 S Recommendation Read Before Using Voice, Motion, or Face Recognition 149 Precautions for voice, motion, and face recognition 150 Requirements for using voice, motion, or face recognition Read Before Using Apps Read Before Using the Web Browser Read Before Playing Photo, Video, or Music Files 154 Limitations on use of photo, video, and music files 155 Supported external subtitles 155 Supported internal subtitles 156 Supported image formats and resolutions 156 Supported music formats and codecs 157 Supported video codecs Read After Installing the TV 159 Picture sizes and input signals 159 Installing an anti-theft lock 160 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 161 IBM 161 MAC 162 VESA DMT Supported Resolutions for Video Signals 163 CEA-861 Read Before Using Bluetooth Devices 164 Restrictions on using Bluetooth License Glossary VI
1 Using Smart Hub Connecting to the Internet MENU/123 MENU Network Network Settings Connect the TV to the Internet. You can use a wired or wireless connection. Setting up Smart Hub Press the button on your remote control. When you start Smart Hub for the first time, the Set Up Smart Hub screen appears. Follow the instructions on the screen to configure the required settings and complete the setup. Welcome to Smart Hub The easiest way to access and discover live TV, movies, apps, games and more. Set Up Smart HubLearn More Using Smart Hub Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. "For more information, refer to "Smart Hub." Quick Guides You can learn quickly how to run the most useful functions in operating the TV. Learn how to use Smart Hub, Voice Recognition, Motion Control, Sports Mode, and Multi-Link Screen to enjoy the TV quickly.
2 Controlling the TV with Your Voice Setting up Voice Recognition MENU/123 MENU System Voice Recognition Configure the settings required for voice recognition, such as selecting the language to use and whether to use TV Voice. System Accessibility Setup Sports Mode Menu Language English Smart Security Universal Remote Setup Voice Recognition "Your TV's menu may differ from the image above, depending on the model. Controlling the TV with your voice Press and hold the MENU/123 button on the Samsung Smart Control. The Voice Recognition screen appears. When the Voice Recognition icon appears on the screen, say commands slowly into the microphone on the Samsung Smart Control in a moderately loud voice. "For the 9500 series models, you can use the voice recognition function with the TV's built-in camera and Samsung Smart Control. Set Enabled Microphones to TV & Remote. "For more information, refer to "Controlling the TV with Your Voice."
23 Controlling the TV with Motion Setting up Motion Control MENU/123 MENU System Motion Control Perform the Motion Control Environment Test, and then configure the settings required to run Motion Control, such as adjusting the Pointer Speed and deciding whether to display the Animated Motion Guide. System Setup Sports Mode Menu Language English Smart Security Universal Remote Setup Voice Recognition Motion Control On "Your TV's menu may differ from the image above, depending on the model.
4 Controlling the TV using motions MENU/123 MENU System Motion Control Motion Control 1. Set Motion Control to On. 2. Face the TV camera, raise your hand to a comfortable position, fully extended your index finger upwards, and then move your index finger slowly to the left or right. 3. Curl your index finger down to select a function, and then raise it again to run the selected function. "Motion Control is available in either direction control or motion pointing mode. "The 9000 series model need to be connected to an optional TV camera for Motion Control to work. "When you use the SEK-3500 series models of UHD Evolution Kit, if your TV does not have the built-in camera, purchase a new optional camera. "For more information, refer to "Controlling the TV using Motions (Motion Control)."