Samsung Syncmaster Nc190 User Manual

							5-2Troubleshooting
The display area suddenly moves to an edge or to the center.
Did you change the graphics card or the driver?Please press the [AUTO] button to run the auto adjustment 
function.
Did you change the resolution and frequency appropriate to 
the product? Set the resolution and the frequency to the appropriate values 
in the graphics card 
Refer to the (Standard Signal Mode Table) 
Is the graphics card configured correctly?
Set up the graphics card referring to the user manual. 
The pictures are out-of-focus.
Did you change the resolution and the frequency appropriate 
to the product? Set the resolution and the frequency to the appropriate values 
in the graphics card
Refer to the (Standard Signal Mode Table) 
The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card.
Did you install the device driver for the product?
Windows ME/XP/2000 : Set the color again by selecting Con-
trol Panel 
→ Display → Settings.
Is the graphics card configured correctly? Configure the color again in accordance with the new graph-
ics card driver. 
When I connect the monitor, the Unk nown monitor, Plug&Play (VESA DDC) mo nitor found message is displayed.
Did you install the device driver for the product? Install the device driver referring to the descriptions about the 
driver installation.
Check if all the Plug&Play (VESA DDC) functions are sup-
ported referring to the User Manual of the graphics card. Install the device driver referring to the descriptions about the 
driver installation.
A “beep, beep” sound is heard when booting the computer.
If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.
Problems rela
ted to Audio
No sound Ensure that the audio cable is firmly connected to both the 
audio-in port on your monitor and the audio-out port on your 
sound card.
Check the volume level.
Sound level is too low. Check the volume level.
If the volume is still too low after turning the control to its max-
imum, check the volume contro l on the computer sound card 
or software program.
 
						

							Troubleshooting5-3
5-3 FAQ
FAQ!Please try the following!
How can I change the frequency of the video signal? You  have to change the frequency of the graphics card.
(For more information , refer to the User Manual of the com-
puter or the graphics card).
How can I change the resolution? Windows XP : Change the resolution by selecting Control  Panel 
→ Appearance and Themes → Display → Settings.
Windows ME/2000 : Change the resolution by selecting Con-
trol Panel  
→ Display  → Settings.
(For more information , refer to the User Manual of the com-
puter or the graphics card).
How can I use the power saving function? Windows XP : Configure it by selecting Control Panel 
→ 
Appearance and Themes 
→ Display  → Screen Saver Set-
ting or configure it in the BIOS Setup of the computer.
Windows ME/2000 : Configure it by selecting Control Panel 
→ Display  → Screen Saver Setting or Configure  it in the 
BIOS Setup of the computer. 
For more information, refer to the Windows user manual for 
the computer.
 
						

							6-1More Information
6 More Information
6-1 Specifications
 Design and specifications are subject to change without prior notice.  
MODEL NAMENC190NC240
LCD PanelSize19 inches (48 cm) 23.6 inches (59 cm)
Display area376.32 mm (H) x 301.1 mm (V) / 14.8 
inches (H) x 11.9 inches (V) 521.28 mm (H) x 293.
22 mm (V) / 20.5 
inches (H) x 11.5 inches (V)
Pixel Pitch 0.294 mm (H) 0.294 mm (V) / 0.012 
inches (H) x 0.012 inches (V) 0.2715 mm (H) x 0.2715 mm (V) / 
0.0107 inches (H) x 0.0107 inches (V)
Synchroniza-
tionHorizontal
30 ~ 81 kHz
Vertical56 ~ 75 Hz
Display Color 16.7 M
ResolutionOptimum resolution 1280 x 1024 @ 60 Hz 1920 x 1080 @ 60 Hz (RB)
Maximum resolution 1280 x 1024 @ 75 Hz 1920 x 1080 @ 60 Hz (RB)
Input Signal, TerminatedRGB Analog
0.7 Vp-p ± 5 %
Separate H/V sync, Composite
TTL Level (V high 
≥ 2.0 V, V low  ≤ 0.8 V)
Maximum Pixel Clock 135 MHz 170 MHz (Analog, Digital)
Power Supply This product supports 100 – 240 V. Since the standard voltage may differ from 
country to country, please check the label on the back of the product .
Signal connectors15pin D-sub connector
Dimensions (WxHxD) / Weight410.7 x 344.4 x 74.0 mm / 16.2 x 13.6 
x 2.9 inches (Without Stand)
410.7 x 385.6 x 197.0 mm / 16.2 x 15.2 
x 7.8 inches (With Stand), 6.2kg / 13.7 
Ibs 568.6 x 77.7 x 341.9 mm / 22.4 x 3.1 x 
13.5 inches (Without Stand) 6.25 kg / 
13.8 Ibs(with Speaker),
 6.05 kg / 13.3 
Ibs (without Speaker)
568.6 x 226.0 x 385.2 mm / 22.4 x 8.9 
x 15.2 inches (With Stand) 8.65 kg / 
19.1 Ibs (with Speaker), 8.45 kg / 18.6 
Ibs (without Speaker)
VESA Mounting Interface100 mm x 100 mm / 3.9 inches x 3.9 
inches
200 mm x 100 mm / 7.9 inches x 3.9 
inches / 100 x 100 mm / 3.9 inches x 3.9 
inches
Environmen-
tal consider-
ationsOperatingTemperature : 50 °F ~ 104 °F (10 °C ~ 40 °C)
Humidity :10 % ~ 80 %, non-condensing
StorageTemperature : -4 °F ~ 113 °F (-20 °C ~ 45 °C)
Humidity : 5 % ~ 95 %, non-condensing
Tilt 0 ° ~ 20 °
 This device is a Class B digital apparatus. 
USB                                                                         USB 2.0 x 4(Down stream)
 
						

							More Information6-1
(USA ONLY)
Dispose unwanted electronics through  an approved recycler.
To find the nearest recycling location, go to our website,
www.samsung.com/recyclingdirect,  or call (877) 278 - 0799
 
						

							6-2More Information
6-2 Power Saving Function
This product provides a power saving function that automatically turns the screen off when the product is not used for a 
predetermined period of time to reduce power consumption. If t he product enters power saving mode, the power LED turns to a 
different color to indicate that the product is in power saving mode. 
When the product is in power saving mode, the power is not turn ed off and you can turn the screen on again by pressing any key 
or clicking the mouse. However, the power saving function only wo rks when the product is connected to a computer that provides 
the power saving function.
 If there is no power cut-off switch, the power consumpt ion is 0 only when the power cord is disconnected.
 
STATENORMAL OPERATIONPOWER OFF
(STAND BY)POWER OFF
(MECHANICAL SWITCH  OFF)
Power Indicator On Off Off
Power Consumption NC190 : 37 watts Less than  2.7  watts 0 watts 
NC240 : 67 watts
 
						

							More Information6-3
6-3 Contact SAMSUNG WORLDWIDE
 If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. 
NORTH AMERICA
U.S.A 1-800-SAMSUNG (726-78 64) http://www.samsung.com
CANADA 1-800-SAMSUNG (726-78 64) http://www.samsung.com/ca
http://www.samsung.com/ca_fr (French)
MEXICO 01-800-SAMSUNG (726- 7864) http://www.samsung.com
LATIN AMERICA
ARGENTINA 0800-333-3733 http://www.samsung.com
BRAZIL 0800-124-421 4004-0000http://www.samsung.com
BOLIVIA 800-10-7260http://www.samsung.com
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TRINIDAD & TOBAGO 1-800-SAMSUNG (726-7864) http://www.samsung.com
VENEZUELA 0-800-100-5303http://www.samsung.com
EUROPE
ALBANIA 42 27 5755 http://www.samsung.com
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http://www.samsung.com/be_fr 
(French)
BOSNIA 05 133 1999http://www.samsung.com
BULGARIA 07001 33 11http://www.samsung.com
CROATIA 062 SAMSUNG (062 726 7864) http://www.samsung.com
 
						

							6-3More Information
CZECH800 - SAMSUNG (800-726786) http://www.samsung.com
Samsung Electronics Czech and Slovak, s.r.o., 
Oasis Florenc, Sokolovská 394/17, 180 00, Praha 8
DENMARK 70 70 19 70http://www.samsung.com
FINLAND 030 - 6227 515http://www.samsung.com
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GERMANY 01805 - SAMSUNG 
(726-7864,€ 0,14/Min) http://www.samsung.com
CYPRUS From landline : 8009 4000http://www.samsung.com
GREECE From landline : 80111-
SAMSUNG (7267864)
From landline & mobile : (+30) 
210 6897691 http://www.samsung.com
HUNGARY 06-80-SAMSUNG (726-7864)http://www.samsung.com
ITALIA 800-SAMSUNG (726-7864)http://www.samsung.com
KOSOVO +381 0113216899http://www.samsung.com
LUXEMBURG 261 03 710http://www.samsung.com
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MONTENEGRO 020 405 888http://www.samsung.com
NETHERLANDS 0900 - SAMSUNG (0900-7267864) 
(€ 0,10/Min) http://www.samsung.com
NORWAY 815-56 480http://www.samsung.com
POLAND 0 801-1SAMSUNG (172-678)
+48 22 607-93-33 http://www.samsung.com
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RUMANIA From landline : 08010- SAMSUNG 
(7267864)
From landline & mobile : (+40) 
21 206 01 10 http://www.samsung.com
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SLOVAKIA 0800 - SAMSUNG(0800-726 786) http://www.samsung.com
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SWITZERLAND 0848-SAMSUNG 
(7267864, CHF 0.08/min) http://www.samsung.com/ch
http://www.samsung.com/ch_fr (French)
U.K 0330 SAMSUNG (7267864) http://www.samsung.com
EIRE 0818 717100http://www.samsung.com
LITHUANIA 8-800-77777http://www.samsung.com
LATVIA 8000-7267http://www.samsung.com
ESTONIA 800-7267http://www.samsung.com
TURKEY 444 77 11http://www.samsung.com
EUROPE
 
						

							More Information6-3
CIS
RUSSIA 8-800-555-55-55 http://www.samsung.com
GEORGIA 8-800-555-555 h ttp://www.samsung.com
ARMENIA 0-800-05-555 http://www.samsung.com
AZERBAIJAN 088-55-55-555 http://www.samsung.com
KAZAKHSTAN 8-10-800-500-55-500  
(GSM: 7799) http://www.samsung.com
UZBEKISTAN 8-10-800-500-55-50 0 http://www.samsung.com
KYRGYZSTAN 00-800-500-55-500 http://www.samsung.com
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MONGOLIA http://www.samsung.com
UKRAINE 0-800-502-000 htt p://www.samsung.com/ua 
http://www.samsung.com/ua_ru
BELARUS 810-800-500-55-50 0 http://www.samsung.com
MOLDOVA 00-800-500-55-500 http://www.samsung.com
ASIA PACIFIC
AUSTRALIA 1300 362 603  http://www.samsung.com
NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com
CHINA 400-810-5858 htt p://www.samsung.com
HONG KONG (852) 3698 - 4698 http://www.samsung.com/hk
http://www.samsung.com/hk_en/
INDIA 1800 1100 11 3030 8282
1800 3000 8282
1800 266 8282http://www.samsung.com
INDONESIA 0800-112-8888 021-5699-7777http://www.samsung.com
JAPAN 0120-327-527 htt p://www.samsung.com
MALAYSIA 1800-88-9999 http://www.samsung.com
PHILIPPINES 1-800-10-SAMSUNG 
(726-7864) for PLDT
1-800-3-SAMSUNG(726-7864) 
for Digitel
1-800-8-SAMSUNG(726-7864) 
for Globe
02-5805777 http://www.samsung.com
SINGAPORE 1800-SAMSUNG (726- 7864) http://www.samsung.com
THAILAND 1800-29-3232  02-689-3232http://www.samsung.com
TAIWAN 0800-329-999 0266-026-066http://www.samsung.com
VIETNAM 1 800 588 889 h ttp://www.samsung.com
 
						

							6-3More Information
MIDDLE EAST
IRAN 021-8255 http://www.samsung.com
OMAN 800-SAMSUNG (726-7864) http://www.samsung.com
KUWAIT 183-2255 http://www.samsung.com
BAHRAIN 8000-4726 http://www.samsung.com
EGYPT 08000-726786 http://www.samsung.com
JORDAN 800-22273 http://www.samsung.com
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SAUDI ARABIA 9200-21230 h ttp://www.samsung.com
U.A.E 800-SAMSUNG (726-786 4) http://www.samsung.com
AFRICA
CAMEROON 7095- 0077 http://www.samsung.com
COTE D’ IVOIRE 8000 0077 http://www.samsung.com
GHANA 0800-10077 0302-200077http://www.samsung.com
KENYA 0800 724 000 http://www.samsung.com
NIGERIA 0800-726-7864 ht tp://www.samsung.com
SENEGAL 800-00-0077 http://www.samsung.com
SOUTH AFRICA 0860-SAMSUNG (7 26-7864) http://www.samsung.com
TANZANIA 0685 88 99 00 http://www.samsung.com
UGANDA 0800 300 300 http://www.samsung.com
 
						

							More Information6-4
6-4 Responsibility for the Pay Service (Cost to Customers)
 When the service is requested, in spite  of in warranty, we may charge you for a visit from a service technician in the 
following cases. 
 
Not a product defect
Cleaning of the product, Adjustment, Ex planation, Re-installation and etc. 
• If a service technician gives instructions on how to use  TV or simply adjusts options without disassembling product. 
• If a defect is caused by external environmental  factors (Internet, Antenna, Wired Signal, etc.). 
• If a product is reinstalled or devices ar e connected additionally after installing the purchased product for the first time. 
• If a product is reinstalled to move to a diffe rent spot or to move to a different house. 
• If customer requests instructions on how  to use because of another companys product. 
• If customer requests instructions on how to  use the network or another companys program.
• If customer requests software installation and setup for the product.
• If a service technician removes/cleans dusts or foreign materials inside of the product.
• If customer requests an installation additionally afte r purchasing a product through home-shopping or online. 
A Product damage caused by customers fault
Product damage caused by customers mishandling or wrong repair
If a product damage is caused by;
• external impact or drop.
• use of supplies or separatly sold product unspecified by Samsung.
• repair from a person besides an engineer of outsourcing serv ice company or partner of Samsung Electronics Co., Ltd.
• remodeling or repairing the product by customer. 
• using it with incorrect voltage or  non-authorised electrical connections.
• not following the caut ions in User Manual. 
Others
• If product fails by natural disaster (light ning, fire, earthquake, flood damage, etc) .
• If consumable components are all used up (Battery, Toner, Fl uorescent lights, Head, Vibrator, Lamp, Filter,  Ribbon, etc.).
 If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual 
first.