Samsung Syncmaster Nc190 User Manual

							Installing the Software4-1
Ping Settings
• 
IP Address or FQDN to ping
• 
Interval between ping packets 
• 
Size of ping packet 
Packets
•
Number of ping packets sent 
• 
Number of ping packets received 
 Window
The  window allows an administrator to access the Version tab containing information about the device.
 The Version information can also be viewed using the Webpage Administration Interface. 
Figure  : 2-18
 
						

							4-1Installing the Software
VPD Information
Vital Product Data (VPD) is information provisioned by the factory to uniquely identify each Portal or Host.
•  Portal unique 
• 
Portal unique identifier 
•
Portal unique serial number 
• 
Part number of PCoIP firmware 
• 
Portal hardware version number 
Firmware Information
The  reflects  the current PCoIP firmware details.
• 
Version of the current PCoIP firmware
• 
Revision code of the current PCoIP firmware
• 
Build date of the current PCoIP firmware

The  Revision field reports the PC oIP Processor Revision code. TERA1x00 Revision A silicon is 
denoted by 0.0 and TERA1x00 Revision B silicon is denoted by 1.0.
Bootloader Information
The Bootloader information reflects the current PCoIP bootloader details.
• 
Version of the current PCoIP bootloader
• 
Revision code of the current PCoIP bootloader
• 
Build date of the current PCoIP bootloader
 Window
The  window allows the user to access window  tabs that define the mouse and keyboard settings and the PCoIP 
image quality. 
The tabs in the User Settings menu are:
• 
• 
• 
 Tab
The  tab allows a user to change the mouse cursor speed settings for the OSD and RDP sessions.
 • The OSD mouse cursor speed setting  does not affect the mouse cursor settings when a PCoIP session is active 
unless the Local Keyboard Host Driver function is be ing used (see PCoIP Host Software User Guide for more 
information).
•The < Mouse> tab  has no corresponding menu in the Webpage Ad ministration Interface of Section 1.
 
 
						

							Installing the Software4-1
Figure : 
•  The  field allows the Portal mouse cursor speed to be configured.
 The  can also be configured via the PCoIP Host Software.  For more information on using the 
PCoIP Host Software, refer to the PCoIP Host  Software User Guide for more information.
 
 Tab
The  tab allows a user to change the  keyboard repeat settings for the OSD and RDP sessions.
 • The keyboard settings do not affect the keyboard settings when a PCoIP session is active unless the Local 
Keyboard Host Driver function is being used (see PCoI P Host Software User Guide for more information).
•The < Keyboard > tab has no corresponding menu in the Webpage Administration Interface of Section 1.
 
Figure : 
•  The  field allows a user  to configure the Portal keyboard repeat delay.
•   The  field allows a user  to configure the Portal keyboard repeat rate.
2-19
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							4-1Installing the Software
• 
The  field allows  a user to test the chosen keyboard settings.

The  allows a user to change the image settings on the PCoIP system.
 • The Image parameters can also be configured  using the Webpage Administration Interface. 
Figure  : 
•  
The  slider allows a user to ma ke compromises between image quality and frame rate when 
network bandwidth is limited. Some usage cases may require  lower-quality images at a higher frame rate, while in other 
cases higher-quality images at a lower frame rate may be preferred. 
In environments where network bandwidth is constrained,  moving the slider towards  allows higher frame 
rates; moving the slider towards  allows higher image quality.
When network bandwid th is not constrained, the PCoI P system will maintain  quality regardless of the 
 setting.
 Window
The  window allows an administrator to update the admi nistrative password for the device. Note that this will affect 
the web interface and the local  GUI.
 • Care must be taken when updating the Portal Password as  the Portal may become unusable if the password is lost.
• The Password can also be updated us ing the Webpage Administration Interface.
• Some PCoIP devices have password prot ection disabled by default and this  window is not available. 
Password protection can be enabled through PC oIP Management Console for these devices. 
 
Figure : 
2-21
2-22
 
						

							Installing the Software4-1
• 
The  field must match the current ad ministrative password for the change to take place.
•  The  field will be the new administrative  password for both the web interface and the local OSD GUI.
•  The  field must match the  field for the change to take place.
• In the unlikely event that a Portal password is lost, the  button allows an administrator to request a Response code 
from their vendor.  The Challenge code can be sent to the ven dor.  The vendor will qualify the request and return a Response 
code if authorized.
Once the Response code is correctly entered, the Portals pa ssword is reset to an empty string and the administrator is 
prompted to enter a new password. 
 Contact the Portal vendor for more information  when an authorized password reset is required. 
Figure  : 
 Details on how to use PCoIP are subject to change. To vi ew the latest information, visit the Teradici website.
(http://www.teradici.com)
 
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							4-2Installing the Software
4-2 Natural Color
What is Natural Color?
One of the problems with using a PC is that the colors you see on the screen are different from the colors of printed pictures or 
source images input through a scanner or digital camera. Natu ral Color is a color management system developed by Samsung 
Electronics to resolve this problem. This software works wit h Samsung products only and enables you to adjust the displayed 
colors on the screen to match the colors of  the printed pictures. For more information, refer to the online help of the software (F1). 
The Natural Color is provided online. You can do wnload it from the website below and install;
http://www.samsung.com/us/consumer/learningresou rces/monitor/naturalcolorexpert/pop_download.html
 
						

							Installing the Software4-3
4-3 MagicTune
What is MagicTune?
MagicTune is a software program that helps with monitor adjustments by providing comprehensive descriptions of monitor 
functions and easy-to-understand guidelines. 
You can adjust the product wit h the mouse and the keyboard without usi ng the operating buttons of the product.
Installing the Software
1.Insert the installation CD  into the CD-ROM drive. 
2. Select the MagicTune setup program. 
 If the pop-up screen for the software installation does no t appear on the main screen, find and double-click the 
MagicTune setup file on the CD-ROM.
 
3. Select the installation language and click [Next].
4. Complete the remaining software installation steps a ccording to the instructions displayed on the screen.
 • The software may not work properly if you do not restart the computer after the installation.
• The  MagicTune icon may not appear depending on th e computer system and the product specifications.
• If the shortcut icon does not appear, press the F5 key.
 
Restrictions and Problems with the Installation (MagicTune™)
The installation of MagicTune™may be affected by the  graphics card, motherboard and the networking environment. 
System Requirements
OS
•    Windows XP, Windows Vista, Windows 7
 
						

							4-3Installing the Software
3.In the [Add/Remove] window, find and select MagicTune™so that it is highlighted. 
4. Click [Change or Remove Programs] to remove the software. 
5. Select [Yes] to start removing MagicTune™. 
6. Wait until a message box appears informing you that the software has been removed completely. 
 For technical support, the FAQ (frequently asked questions) or information about the software upgrade for MagicTune™, 
please visit our website. 
 
Removing the Software
You can only remove MagicTune™through [Add or Remove Programs ] in Windows.
To remove MagicTune™, complete the following steps.
1.Click [Start] select [Settings], and select [Control Panel] from the menu.
For Windows XP, click [Start], and select [Control Panel] from the menu. 
2. Double-click the [Add or Remove Pr ograms] icon in the Control Panel. 
 
						

							Installing the Software4-4
4-4 MultiScreen
What is MultiScreen ?
MultiScreen enables users to use the monitor by partitioning multiple sections.
Installing the Software
1.Insert the installation CD  into the CD-ROM drive. 
2. Select the MultiScreen setup program.
 If the pop-up screen for the software installation does no t appear on the main screen, find and double-click the 
MultiScreen setup file  on the CD-ROM.
 
3.When the Installation Wizard appears, click [Next].
4. Complete the remaining software installation steps a ccording to the instructions displayed on the screen.
 The software may not work properly if you do not restart the computer after the installation.
The MultiScreen icon may not appear depending on the  computer system and the product specifications.
If the shortcut icon does  not appear, press the F5 key.
 
Restrictions and Problems with the Installation (MultiScreen)
The MultiScreen installation may be affected by the gra phics card, motherboard and the networking environment. 
Operating System
OS
• Windows 2000
• Windows XP Home Edition
• Windows XP Professional
• Windows Vista 32 Bit
• Windows 7 32 Bit
 For MultiScreen, the operating systems Windows 2000 or later is recommended.  
Hardware
• At least 32 MB of memory 
• At least 60 MB of free space on the hard disk drive 
Removing the Software 
Click [Start], select [Settings]/[Control Panel], and then double-cli ck [Add or Remove Programs]. 
Select MultiScreen from the program li st and click the [Add/Delete] button. 
 
						

							Troubleshooting5-1
5 Troubleshooting
5-1 Monitor Self-Diagnosis
 • You can check if the product is working properly using the Self-Diagnosis function.
• If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform  the self-diagnosis function according to the procedures below.
 
1.Turn the product and the PC off.
2. Separate the signal cable from the product . 
3. Turn the product on. 
4. If the product is working properly, the  message appears.
In this case, if a blank screen is displayed again, make sure  that there is no problem with the PC and the connection. The prod uct 
is working properly.
5-2 Before Requesting Service
 Please check the following before requesting After-Sales servic e. If the problem continues, please contact your nearest 
Samsung Electronics Service Center.
 
A blank screen appears / I cannot turn the product on
Is the power cord connected properly? Check the connection status of the power cord.
Is the  message displayed on the 
screen? Check the cable connecting the PC and the product.
If the message appears on the 
screen even if the cable is 
properly connected, recheck t he input signal by pressing the 
 /SOURCE button of the product.
Is the  message displayed on the 
screen?  This occurs when the signal from the graphics card exceeds 
the maximum resolution or th
e maximum frequency of the 
product.
In this case, set up the appropriate resolution and the fre-
quency for the product.
Is a blank screen displayed and does the power LED blink at 
a 1 second interval? This occurs when the power saving function is running.
If you click the mouse or press any key, the screen will be 
turned on.
The buttons on the monitor are not functioning.
Is the key lock mode enabled?
Disable the key lock mode if it is enabled.
The color is weird / The picture is displayed in black and white
Is the entire screen displayed in the same color as if viewing 
the screen through a cellophane paper?  Check the cable connection to the computer.
Reinsert the graphics card in
to the computer completely.
Check if the  is set to .
Is the graphics card configured correctly? Set up the graphics card referring to the user manual.