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Samsung Plasma TV UN51ES6500 User Manual

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    							TV, and adjust the external device’s 
    output resolution accordingly. Refer 
    to the resolution settings in the User 
    manual.
    Caption on the TV menu is grayed out. You cannot select the Caption menu if 
    you have selected a source connected 
    to the TV via HDMI or Component.
    To view captions, you must turn on the 
    external device's Caption function.
    There is a plastic smell from the TV. 
    						
    							This smell is normal and will dissipate 
    in a short time.
    The TV Signal Information is unavailable in 
    the Self Diagnosis menu. This function is only available for 
    digital channels the TV receives from 
    an Antenna / RF /Coax connection.
    The TV is tilted to the side. Remove the base stand from the TV 
    and reassemble stand.
    The channel menu is grayed out  
    						
    							(unavailable).The Channel menu is only available 
    when you select the TV source.
    Your settings are lost after 30 minutes or 
    every time the TV is turned off. If the TV is in the Store Demo mode, 
    it will reset audio and picture settings 
    every 30 minutes. Change the settings 
    from  Store Demo mode to  Home Use 
    mode using the Setup procedure. Select 
    TV  in  Source using your remote, and  
    						
    							go to System  
    →  Setup.
    You have intermittent loss of audio or 
    video. Check the cable connections and 
    reconnect them.
    Loss of audio or video can be caused 
    by using overly rigid or thick cables. 
    Make sure the cables are flexible 
    enough for long term use. If mounting 
    the TV to a wall, we recommend using 
    cables with 90 degree connectors. 
    						
    							You see small particles when you look 
    closely at the edge of the frame of the TV.This is part of the product’s design and 
    is not a defect.
    The PIP  menu is not available.
    PIP  functionality is only available when 
    you are using an HDMI or Component 
    source.
    POP (TV’s internal banner ad) appears on 
    the screen. Select Home Use  under Setup mode.  
    						
    							For details, refer to the Setup Feature.
    The Plasma TV is making a humming noise. 
     for PDP TV  Plasma TVs typically make 
    a soft humming sound. This is normal. 
    It’s caused by the electrical charges 
    that are used to create the images on 
    the screen.
    If the humming sound is loud, you may 
    have set the brightness on the TV too 
    high. Try setting the brightness lower.
    You can also have loud humming if the  
    						
    							back of your Plasma TV is too close to 
    a wall or other hard surface. Also, try 
    rerouting your connection cables.
    An improperly installed wall mount can 
    also create excessive noise.
    Image Retention (Burn In) Issue. 
     for PDP TV  To minimize the possibility 
    of screen burn, this unit is equipped 
    with Pixel Shift screen burn reduction 
    technology. Pixel Shift lets you set the 
    picture so it moves slightly up and  
    						
    							down (Vertical Line) and side to side 
    (Horizontal Dot). The regular, slight 
    movement of the picture reduces screen 
    burn in. 
    						
    							3D (Troubleshooting)
     for LED 6500 ― 7150 Series and PDP TV
    The 3D Active Glasses are not working 
    correctly
    Make sure the glasses are turned on.
    The 3D Active Glasses may not work 
    properly if there is any other 3D 
    product or electronic devices turned on 
    near the glasses or TV.
    If there is a problem, keep other 
    electronic devices as far away as  
    						
    							possible from the 3D Active Glasses.
    The 3D images don’t look quite right. The ideal viewing distance is three 
    times or more the height of the screen.
    We also recommend sitting with your 
    eyes level with the screen.
    The batteries in the 3D glasses don’t last Turn off 3D glasses while not using 
    them. If you leave 3D glasses on, 
    battery lifespan is shortened. 
    						
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