Samsung C460 User Guide
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Cleaning the machine 923. Maintenance 6 Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the sta rt of each day and during the day as needed. • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user’s gu ide may differ from your machine depending on its options or mode ls. Check your machine type (see "Front view" on page 20). 1Slightly dampen a soft, lint-free cl oth or paper towel with water. 2 Lift and open the scanner lid. 3 Wipe the surface of the scanner until it is clean and dry. 1White bar 2 Document feeder glass 3 White sheet 4 Scanner lid 5 Scanner glass 4 Close the scanner lid. 2 3 4 1 5
933. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine ma y be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding th e machine securely.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 95 • Clearing original document jams 96 • Clearing paper jams 101 • Understanding the status LED 105 • Understanding display messages 107 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting" on page 276). If you cannot find a solution in the User's Guide or the problem persists, call for service.
954. Troubleshooting Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guid es are positioned correctly (see "Tray overview" on page 39). • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix papers in a tray. • Use only recommended print media (see "Print media specifications" on page 117).
964. Troubleshooting Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.
Clearing original document jams 974. Troubleshooting 1 Original paper jam in front of scanner • Illustrations on this user’s guide may differ from your machine depending on its opti ons or models. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on mo del or optional goods (see "Variety feature" on page 10).
Clearing original document jams 984. Troubleshooting 2 Original paper jam inside of scanner • Illustrations on this user’s guide may differ from your machine depending on its opti ons or models. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on mo del or optional goods (see "Variety feature" on page 10).
Clearing original document jams 994. Troubleshooting
Clearing original document jams 1004. Troubleshooting 3 Original paper jam in exit area of scanner • Illustrations on this user’s guide may differ from your machine depending on its opti ons or models. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 20). 1Remove any remaining pages from the document feeder. 2 Gently remove the jammed pape r from the document feeder.