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Ricoh Mp C3000 Service Manual

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Page 811

 
SM 5-423 B230/B237/D042 
Service 
Tables 
Do the following procedure below to set up the machine so the error information is saved 
automatically to the HDD when a user has problems with the ma chine. Then ask the user 
to reproduce the problem. 
 
5.9.1  SWITCHING ON AND SETTING UP SAVE DEBUG LOG 
The debug information cannot be saved until the “Save Debug Log” function has been 
switched on and a target has been selected. 
1.  Enter the SP mode and switch the Save Debug Log feature on. 
ƒ Press...

Page 812

 
B230/B237/D042 5-424 SM 
ƒ  Select “3 SD Card” to save the debug information directly to the SD card if it is 
inserted in the service slot. 
5.  Now touch “5858” and specify the events that you want to record in the debug  log. SP5858 (Debug Save When) provides  the following items for selection. 
 
1  Engine SC Error  Saves data when an engine-related SC 
code is generated. 
2
  Controller SC Error  Saves debug data when a 
controller-related SC Code is 
generated. 
3
  Any SC Error  Saves data only...

Page 813

 
SM 5-425 B230/B237/D042 
Service 
Tables 
 
 
ƒ  For details about SC code numbers, please  refer to the SC tables in Section 4. 
“Troubleshooting”. 
6.  Select one or more memory modules for reading and recording debug  information. Touch “5859”. 
Under “5859” press the necessary key item  for the module that you want to record. 
Enter the appropriate 4-digit number. Then press 
.  
 
ƒ  Refer to the two tables below for t he 4-digit numbers to enter for each key. 
The example below shows “Key 1” with...

Page 814

 
B230/B237/D042 5-426 SM 
5 1025 (MCS) 
6  4848 (COPY)  4400 (GPS)  5375 (Scan)  5682 (NFA) 
7 2224 (BICU)  4500 (PDL)  5682 (NFA)  6600 (WebDB) 
8   4600 
(GPS-PM)  3000 (NCS)  3300 (PTS) 
9   
2000 (NCS)  2000 (NCS)  6666 (WebSys)
10    2224 (BICU)   2000 (NCS) 
 
ƒ  The default settings for Keys 1 to 10 are all zero (“0”). 
 
Key to Acronyms  
Acronym   Meaning  Acronym  Meaning 
ECS  Engine Control Service  NFA  Net File Application 
GPS  GW Print Service  PDL  Printer Design Language 
GSP-PM GW...

Page 815

 
SM 5-427 B230/B237/D042 
Service 
Tables 
especially the settings for Keys 6 to 10. To sw itch off a key setting, enter a zero for that 
key. 
ƒ  You can select any number of keys from 1  to 10 (or all) by entering the corresponding 
4-digit numbers from the table. 
ƒ  You cannot mix settings for the groups (COP Y, PRINTER, etc.) for 006 to 010. For 
example, if you want to create a PRINTER debug log you must select the settings from 
the 9 available selections for the “PRINTER” column only. 
ƒ  One...

Page 816

 
B230/B237/D042 5-428 SM 
5.9.4  NEW DEBUG LOG CODES 
SP5857-015 Copy SD Card-to-SD Card: Any Desired Key 
This SP copies the log on an SD card (the file that contains the information written directly 
from shared memory) to a log specified by ke y number. The copy operation is executed in 
the log directory of the SD card inserted in th e same slot. (This function does not copy from 
one slot to another.) Each SD card can hold up  to 4 MB of file data. Unique file names are 
created for the data during...

Page 817

 
SM 5-429 B230/B237/D042 
Service 
Tables 
5.10 DIP SWITCHES 
5.10.1 CONTROLLER BOARD 
 
DIP SW No.   OFF  ON 
1  Boot-up from Flash 
Memory  Boot-up from SD card 
2 to 8 Factory Use Only: Do not change the switch 
settings. 
 
5.10.2 BICU BOARD 
 
DIP SW No.   OFF  ON 
1 and 2  Factory Use Only: Do not change the switch 
settings. 
 
Rev. 04/07/2009 

Page 818


				            

Page 819

 
DETAILED DESCRIPTIONS 
SECTION 6    DETAILED DESCRIPTIONS REVISION HISTORY 
Page Date Added/Updated/New 
13    09/05/2009  Toner Supply Control 
13 ~ 15  03/30/2007  Toner Supply Control 
21    06/24/2009  Lens Block Replacement 
30    12/04/2006  Shutter Mechanism 
49    03/30/2007  ITB Contact 
49 ~ 50  09/05/2009  ITB Contact 
 
  

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