Ricoh Mp 161 Service Manual

When You Cannot Print
45
4
❖When the machine is connected to the computer using the interface cable
The following shows how to check the print port when the Data In indicator
does not light up or blink.
Check if the print port setting is correct. When it is connected using a parallel
interface, connect it to LPT1 or LPT2.
For Windows 95/98/Me
AClick the [Start] button, point to [Settings], and then click [Printers].
BClick the icon of the machine. On the [File] menu, click [Properties].
CClick the...

Troubleshooting When Using the Printer Function
46
4Other Printing Problems
This section describes likely causes of and possible solutions for problems that
can occur when printing from a computer.
Problem Cause Solution
The print on the 
entire page is 
faded.The paper is 
damp.Use paper that has been stored in the recommended tem-
perature and humidity condition. See “Copy Paper”, 
About This Machine.
The print on the 
entire page is 
faded.The paper is un-
suitable.Use recommended paper. (Printing on...

Other Printing Problems
47
4
Image is dirty. Use of non-rec-
ommended ton-
er can result in 
loss of print 
quality and oth-
er problems. Use manufacturer-genuine toner. Contact your service 
representative.
Print result dif-
fers from the 
display.A non-Win-
dows OS is be-
ing used.Check the application supports the printer driver.
Print result dif-
fers from the 
display.The machine is 
not selected for 
printing.Use the machines printer driver and check the machine is 
the designated printer. See...

Troubleshooting When Using the Printer Function
48
4
Some types of 
data, such as 
graphics data or 
data from cer-
tain applica-
tions, do not 
print.The correct 
printer driver 
settings are not 
made.On the [Details...] tab, for the [Print priority according to se-
lected paper] group, select [Quality], and then print.
On the [Misc.] tab, select [Spool data in EMF format].
In the [Change User Settings] dialog box, on the [Misc.] 
tab, select [Print as bitmap].
See the printer driver Help.
Some...

Other Printing Problems
49
4
Print is slanted. The paper is 
feeding in at a 
slant.Load the paper correctly. See p.65 “Loading Paper”.
Print is slanted. The machines 
cover is open.Make sure the right and lower right covers are properly 
closed.
Misfeeds occur 
frequently.The number of 
sheets loaded 
exceeds the ca-
pacity of the 
machine.Load paper only as high as the upper limit markings on 
the side fences of the paper tray or bypass tray. See “Copy 
Paper”, About This Machine.
Misfeeds occur...

Troubleshooting When Using the Printer Function
50
4
There is considera-
ble delay between 
the print start in-
struction and actu-
al printing.Processing time 
depends on 
data volume. 
High volume 
data, such as 
graphics-heavy 
documents, 
takes longer to 
process.If the Data In indicator is blinking, data has been received 
by the machine. Wait for a while.
Making the following setting on the printer driver may re-
duce the computers workload.
For how to open the printing preferences dialog box, see...

Other Printing Problems
51
4
Photo images 
are coarse.Some applica-
tions print at 
lower resolution.Use the applications settings to specify a higher resolution.
Solid lines are 
printed as bro-
ken lines.Dither patterns 
do not match.Make the following settings with the printer driver:
 Change the [Dithering:] setting on the [Image Adjust-
ments] tab in the [Change User Settings] dialog box, on 
the [Print Quality] tab in the RPCS printer driver. See the 
printer driver Help.
Optional com-
ponents...

Troubleshooting When Using the Printer Function
52
4
If the problem cannot be solved, contact your sales or service representative.
Duplex printing is 
malfunctioning.Duplex printing 
cannot be done 
with a tray for 
which [Off] has 
been specified 
as Paper Type 
on the System 
Settings menu. Change the Paper Type setting for the tray to [On] on the 
System Settings menu. See “System Settings”, General Set-
tings Guide.
When using Win-
dows 95 / 98 / 
Me / 2000 / XP, 
Windows Server 
2003, or Windows...

53
5. Troubleshooting When
Using the Scanner Function
This chapter describes likely causes of and possible solutions for scanner func-
tion problems.
When Scanning Is Not Done As Expected
This section describes causes and remedies when scan results are not as expect-
ed.
Problem Cause Solution
The scanned image is 
dirty.The exposure glass, scanning 
glass, exposure glass cover or 
ARDF is dirty.Clean these parts. See p.89 “Main-
taining Your Machine”.
The image is distorted 
or out of position.The...

Troubleshooting When Using the Scanner Function
54
5When You Cannot Send Scanned Files
The following sections describe likely causes of and solutions for network deliv-
ery and e-mail sending-related problems.
When You Cannot Browse the Network to Send a Scanned File
This section describes likely causes of and possible solutions for the browser net-
work failing to operate when files are sent.
When the TWAIN Driver Cannot Be Started
This section describes likely causes of and possible solutions for the...