Ricoh Mp 161 Service Manual
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When the Function Status Indicator Lights Up in Red 5 1 When the Function Status Indicator Lights Up in RedIf a function key is lit in red, press the key to switch to the screen for the corre- sponding function, and then follow the message that appears. Note ❒If an error occurs in the function you are using, check the message that ap- pears on the display panel, and then refer to “When a Message Is Displayed” for the relevant function. Reference p.11 “Troubleshooting When Using the Copy Function” p.19...
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When the Machine Does Not Operate As Wanted 6 1When You Have Problems Operating the MachineThe following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed. Problem Cause Solution “ Please wait.” appears.This message appears when you turn on the operation switch or change the toner bottle.Wait for the machine to get ready. “ Please wait.” appears.If the machine has not been in use for a long time, it may take longer than normal to...
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When You Have Problems Operating the Machine 7 1 Original images are printed on the reverse side of the paper.You may have loaded the paper incorrectly.Load paper correctly. Load paper into Tray 1-2 with the print side up, and into the bypass tray with the print side down. See p.67 “Orientation-Fixed Paper or Two-Sided Paper”. Misfeeds occur frequently.Copy paper size setting is not correct.Set the proper paper size. See “Tray Paper Settings”, General Settings Guide and “Copy Pa- per”, About...
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When the Machine Does Not Operate As Wanted 8 1 Note ❒If you cannot make copies as you want because of paper type, paper size, or paper capacity problems, use recommended paper. See “Copy Paper”, About This Machine. Authentication failed. The entered login user name or password is not correct.Ask the administrator for the cor- rect login user name and password. Authentication failed.Cannot access the authentication server when using Basic Authenti- cation, Windows Authentication, LDAP Authentication,...
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When a Job Is Not Performed 9 1 When a Job Is Not Performed If you cannot execute a function, it may be that the machine is being held up by another function. If you cannot execute a function, terminate any other functions currently active, and then try executing the function again. In some cases, you can carry out another job (cop- ier, facsimile, printer, or scanner) without canceling the current job being performed. Performing multiple functions simultaneously like this is called “Multi-accessing”....
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When the Machine Does Not Operate As Wanted 10 1 Note ❒If the machine is capable of executing multiple functions simultaneously, specify which function should have priority in “Print Priority”. This setting is factory-preset to “Display mode”. For setting of Printing Priority Function, see “General Features”, General Settings Guide. ❒While printing is in progress, scanning a document using another function may take more time.
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11 2. Troubleshooting When Using the Copy Function This chapter describes likely causes of and possible solutions for copier function problems. When a Message Is Displayed This section describes the machines main messages. If other messages appear, follow the instructions they contain. Important ❒For messages that are not listed here, see “When You Have Problems Operat- ing the Machine”. Message Cause Solution Cannot dup. copy this size.Duplex mode does not support the selected paper size.Duplex mode...
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Troubleshooting When Using the Copy Function 12 2 Reference p.6 “When You Have Problems Operating the Machine” You do not have privileges to use this func- tion.The use of this function is restrict- ed to authentified users only.Contact the administrator. Authentication failed.The entered login user name or password is not correct.Ask the administrator for the correct login user name and password. Authentication failed.Cannot access the authentication server when using Basic Authenti- cation,...
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When You Cannot Make Clear Copies 13 2 When You Cannot Make Clear Copies This section describes likely causes of and possible solutions for unclear copies. Problem Cause Solution Copies appear dirty. Image density is too dark. Adjust the image density. See “Adjusting Image Density”, Copy Reference. Copies contain blots or are patchy. The machine is not on a level surface.Place the machine on a stable and level surface. Make sure the machines environ- ment meets requirements. See p.85 “Where to Put...
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Troubleshooting When Using the Copy Function 14 2 A shadow appears on copies if you use past- ed originals.Image density is too dark. Adjust the image density. See “Adjusting Image Density”, Copy Reference. Change the orientation of the original. Put mending tape on the pasted area. The same copy area is dirty whenever mak- ing copies.The exposure glass or ARDF is dirty.Clean them. See p.89 “Maintain- ing Your Machine”. Copies are too light. Image density is too light. Adjust the image density. See...