Ricoh B230 Service Manual

Error Codes 
SM 21 B786 
B786 
Fax Option 
Code Meaning Suggested Cause/Action 
back to T.30 mode, 
because it could not detect 
a CJ in response to JM 
(JM timeout). to noise, etc. 
ƒ  A network that has narrow bandwidth cannot 
pass JM to the other end. 
ƒ  Check the line connection and condition. 
ƒ  Try receiving a call from another V.8/V.34 fax. 
0-79  The called terminal 
detected CI while waiting 
for a V.21 signal. ƒ  Check for line noise or other line problems. 
ƒ  If this error occurs, the...

Error Codes 
B786 22  SM 
Code Meaning Suggested Cause/Action 
because PPR was 
transmitted/received 9 
(default) times within the 
same ECM frame. ƒ  Try adjusting the cable equalizer setting. 
2-11  Only one V.21 connection 
flag was received ƒ Replace the FCU. 
2-12  Modem clock irregularity ƒ Replace the FCU. 
2-13  Modem initialization error ƒ  Turn off the machine, then turn it back on. 
ƒ  Update the modem ROM. 
ƒ Replace the FCU. 
2-23 JBIG compression or 
reconstruction error ƒ  Turn off the...

Error Codes 
SM 23 B786 
B786 
Fax Option 
Code Meaning Suggested Cause/Action 
mismatch (Protection 
against Wrong 
Connections) 
5-10  DCR timer expired ƒ Replace the FCU. 
5-20 Storage impossible 
because of a lack of 
memory 
5-21 Memory overflow ƒ  Temporary memory shortage. 
ƒ  Test the SAF memory. 
5-23  Print data error when 
printing a substitute rx or 
confidential rx message ƒ  Test the SAF memory. 
ƒ  Ask the other end to resend the message. 
5-25  SAF file access error ƒ  Replace an SD card...

Error Codes 
B786 24  SM 
Code Meaning Suggested Cause/Action 
6-10  G3 ECM - error frames still 
received at the other end 
after all communication 
attempts at 2400 bps  ƒ  Check for line noise. 
ƒ  Adjust the tx level (use NCU parameter 01 or 
the dedicated tx parameter for that address). 
ƒ  Check the line connection. 
ƒ  Defective remote terminal. 
6-21  V.21 flag detected during 
high speed modem 
communication ƒ  The other terminal may be defective or 
incompatible. 
6-22  The machine resets the...

Error Codes 
SM 25 B786 
B786 
Fax Option 
Code Meaning Suggested Cause/Action 
is a problem with the SMTP server and to 
check that the SMTP server settings are 
correct. 
ƒ  Folder send destination is incorrect. Contact 
the system administrator to determine that the 
SMTP server settings and path to the server 
are correct. 
ƒ  Device settings incorrect. Confirm that the 
user name and password settings are correct. 
ƒ  Direct SMTP destination incorrect. Contact 
the system administrator to determine...

Error Codes 
B786 26  SM 
Code Meaning Suggested Cause/Action 
ƒ  Direct SMTP sending not operating correctly. 
ƒ  Software application error. 
14-09  Authorization Failed for 
Sending to SMTP Server ƒ  POP-Before-SMTP or SMTP authorization 
failed. 
ƒ  Incorrect setting for file transfer 
14-10 Addresses Exceeded ƒ  Number of broadcast addresses exceeded the 
limit for the SMTP server. 
14-11 Buffer Full ƒ  The send buffer is full so the transmission 
could not be completed. Buffer is full due to 
using...

Error Codes 
SM 27 B786 
B786 
Fax Option 
Code Meaning Suggested Cause/Action 
ƒ  HDD full or not operating correctly. 
ƒ Software error. 
14-32  Cancelled the Mail Due to 
Error Detected by NFAX ƒ  Error detected with NFAX and send was 
cancelled due to a software error. 
14-33  No Mail Address For the 
Machine ƒ  Neither the mail address of the machine nor 
the mail address of the network administrator 
is registered. 
14-34  Address designated in the 
domain for SMTP sending 
does not exist ƒ...

Error Codes 
B786 28  SM 
Code Meaning Suggested Cause/Action 
server is not stored in the machine.  
ƒ  The DNS IP address is not registered.  
ƒ  Network not operating correctly. 
15-12 Authorization Error  POP3/IMAP4 send authorization failed: 
ƒ  Incorrect IFAX user name or password. 
ƒ  Access was attempted by another device, 
such as the PC. 
ƒ  POP3/IMAP4 settings incorrect. 
15-13  Receive Buffer Full ƒ  Occurs only during manual reception. 
Transmission cannot be received due to 
insufficient...

Error Codes 
SM 29 B786 
B786 
Fax Option 
Code Meaning Suggested Cause/Action 
15-61 Attachment File Format 
Error ƒ  The attached file is not TIFF format. 
15-62  TIFF File Compatibility 
Error Could not receive transmission due to: 
ƒ Resolution error 
ƒ  Image of resolution greater than 200 dpi 
without extended memory. 
ƒ  Resolution is not supported. 
ƒ  Page size error 
ƒ  The page size was larger than A3. 
ƒ Compression error 
ƒ  File was compressed with other than MH, MR, 
or MMR. 
15-63  TIFF...

Error Codes 
B786 30  SM 
Code Meaning Suggested Cause/Action 
transfer destination is incorrect. 
ƒ  Destinations are full so the final and transfer 
destinations could not be created. 
15-92 Memory Overflow ƒ  Transmission could not be received because 
memory overflowed during the transaction. 
15-93 Memory Access Error ƒ  Transaction could not complete due to a 
malfunction of SAF memory. 
15-94 Incorrect ID Code ƒ  The machine rejected an incoming e-mail for 
transfer request, because the ID code in...