Philips LaserMFD 6050 User Manual

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12 - PC Features
Description of the tab FAX PARAMETERSCover page
The cover page is part of a fax document automatically 
generated by your terminal, on which there is information 
concerning the sender, the recipient, the date, the time 
sent, comments, etc... 
 
This page may be sent alone or in front of a fax document, 
but always at the same time as the document. A 
document may be sent with a cover page from the 
multifunction terminal or from the central processing unit. 
In the latter case, some of the information in the cover 
page may be provided by yourself when making the send 
request. It is necessary to create model cover pages 
before sending a document using them. On the other 
hand, once the cover page is created, a model cover page 
may be used for all documents sent.
 
Your terminal offers the possibility of creating and 
customizing some model cover pages which you can 
choose when sending a fax. 
Creating a cover page template
Creating a cover page creates a template which fields (fax 
number, comment, subject and so on) will be 
automatically filled by the Fax Application depending on 
the information provided for each recipient of a document.
To create this cover page template, there are two major 
steps:
•First step: Create a background image with the logos 
and the layout that you wish.
•Second step: Add the field that you want to be 
displayed in the cover page: fax number, comment, 
subject and so on. As mentioned before, these fields 
will be filled by Fax application at emission time.
For the first step, there are two methods to create the 
background image.
You can either
•Option (A): Draw this background image in your 
preferred application (such as Word, Excel,...),
OR
•Option (B): Scan a sheet of paper containing the 
layout of the cover page. Option Description
Transmission 
speedFax default transmission 
speed.
Line numberNumber of the line where your 
terminal is connected.
Dialling prefixThis dialling prefix shall be 
automatically inserted in front 
of the number before sending 
on this line.
Type of dialingMust be parametered 
according to the type of 
switchboard your terminal is 
connected to.
HeaderDisplays a Communication 
Identification Line (LIC) on the 
documents you send or on the 
documents you receive.
ECMCorrects communication errors 
due to line disturbance. This 
option ensures that received 
documents are integral. On the 
other hand, communication 
times may be longer if the line 
is bad.
Number of attemptsNumber of attempts the 
Terminal must make if send 
fails.
Interval between 
attemptsDuration between two send 
attempts.
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12 - PC Features
Details about Option A and B:
• Option (A): Open the application that you want to use 
to edit the background (Word, Wordpad...). Draw the 
background image then print this document in the 
printer named Companion Suite Fax. At that point 
the MFSendFax dialog is displayed:
Add any recipient to the recipient list, click on the tab 
A
DVANCED OPTIONS, select resolution FINE as shown 
below:
Finally click on the button S
AVE AS DRAFT in the lower 
right corner (floppy disk icon). The background image 
is created in the directory C:\Program 
Files\Companion Suite Pro 
LL 2\Documents\FAX\Temporary and has the file 
extension .fax•Option (B): Launch MFM
ANAGER, select NEW FAX, 
select the scanner source as shown below:
Add any recipient to the recipient list, click on the tab 
ADVANCED OPTIONS, select resolution FINE as shown 
below:
Finally click on the button S
AVE AS DRAFT in the lower 
right corner (floppy disk icon). The background image 
is created in the directory C:\Program 
Files\Companion Suite Pro 
LL 2\Documents\FAX\Temporary and has the file 
extension .fax.
Whether you choose Option A or B, you end up with a 
background image with extension .fax, which is located in 
C:\Program Files\Companion Suite Pro 
LL 2\Documents\FAX\Temporary.
 You can now proceed to the second step right 
below.
Î
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12 - PC Features
For the second step: 
Now that the background image is created in directory in 
C:\Program Files\Companion Suite Pro 
LL 2\Documents\FAX\Temporary, you can add the fields 
on top of the background image.
Please follow the procedure below:
(a) Launch MFManager, select New Fax, click on the 
tab Cover Page, and check the check box named 
With the cover page.
(b) Click on the button New, this displays a new window 
with the title Creation of the cover page.
(c) Press the button Open in the toolbar, change the file 
filter to *.fax and browse to the directory C:\Program 
Files\Companion Suite Pro LL 2 \Documents\FAX 
\Temporary that contains the background image that 
you have created in the First step.
(d) Click on the button Fields in the toolbar, a window 
pops up allowing you to add the fields on top of the 
background image.
(e) Click on the button Save  to save the Cover Page 
template and exit this window.
(f) The window New Fax is displayed, you can now 
choose the Cover Page template that you want to 
use. When you double click the preview image in the 
lower right corner, another window pops up giving 
you a preview of the cover page with the fields filled 
with the recipients information.
Creating a cover page
1From the tab COVER PAGE, click on the button NEW.
2Select the model cover page you have created 
using the menu F
ILE. 
 
A window with the model cover page you have 
created is displayed:3Click on the icon   to display the available 
fields. 
To add a field, proceed as follows: 
- Select the field you want to insert by clicking the 
field palette. A stamp replaces the cursor of your 
mouse. 
- Click the location where you want to put the field 
on the model. 
- You can move or enlarge the field as you like.
4As soon as fields are inserted, save the cover 
page.
This cover page can be selected in the tab C
OVER PAGE of 
the fax send window. ImportantIt is necessary to create a model 
cover page before sending a fax 
with it.
ImportantAdjust the size of your field so that 
the text is readable.
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12 - PC Features
Description of the tab COVER PAGESMS Communications 
From your PC, you can send SMS to a single recipient or 
to multiple recipients using the distribution groups.
Communications being sent are monitored by means of 
the outbox, the outbox log and the outbox memory (items 
sent).
Presentation of the SMS window
Field Description
Name of the cover 
pageEither the name of the page 
selected by default or the page 
you have selected to use.
SenderYou can enter information 
concerning the sender.
RecipientYou can enter information 
concerning the recipient.
If the word Auto is entered in 
one of the fields, the field is 
updated during sending if the 
recipient is listed in the address 
book, favourites, a group or a 
distribution list.
CommentsThis is an editing window with 
all the basic functions of a text 
editor so that you can enter a 
text which will be sent in the 
cover page.
Preview of the 
modelThe preview enables you to 
see the cover page you are 
going to send.
ImportantThe SMS service is available 
depending on the countries and the 
operators.
Item Action
1Write an SMS.
2Delete an SMS from one of the SMS 
manager directories. Except for the 
directory S
END LOG  for which the effect of 
this command is to delete the entire log.
3Print an SMS from one of the SMS 
manager directories.
4Display an SMS with the Viewer.
5Access to the address book.
6Stop SMS sending (only enabled for the 
outbox).
7Displays all SMSs in the directory selected 
in the Fax manager.
8SMS preview.
9SMS manager directories.
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12 - PC Features
Send an SMS
1Click on the icon SMS   of the window 
C
OMPANION DIRECTOR.
2Click on N
EW then on SMS.
3Enter your message in the field C
ONTENT OF 
MESSAGE provided for this purpose. 
You can use the buttons and the smiley  located 
to the left of the input field to customize your 
message, or to automatically insert the date and 
time.
4To send your SMS to a contact, enter his/her 
number in the field T
ELEPHONE NUMBER and click 
on   or select a recipient (or group) from one of 
the address directory in the field C
ONTACT LIST and 
click on  . 
 
Repeat this operation as many times as necessary 
(use the button   to delete a contact from the list 
of contacts).
5If necessary, adjust the advanced parameters (to 
send later or give priority to the SMS) by pressing 
the button A
DVANCED PARAMETERS ().
6Click on OK to send your SMS to all contacts in 
your list of contacts.
Your send request can then be checked, if necessary, in 
the outbox.
Follow-up of SMS
SMS communications are monitored by means of:
• an outbox,
• a sent item memory,
• an outbox log.
These services make it possible to have complete 
information on the terminal activity with regard to 
communications.
The outbox log is automatically printed when its contents 
fill a page. After this automatic printing, the terminal 
creates a new log.
The outbox
The following is grouped in the SMS outbox:
• requests being sent,
• send later requests,
• requests for which one or more send attempts have 
already been made, and which will soon be redialed,
• requests which have been rejected.
The outbox log
The outbox log is used to keep the entire history of SMS 
communications (successful or rejected) that have been 
processed by your terminal. The log is printed 
automatically as soon as its contents fill a page.
The information held in the log is:
• the SMS recipient,
• the date of sending of the SMS,
• the status (sent, rejected,...).
ImportantThe button D
ELETE deletes the 
entire log, and not simply the 
selected message(s).
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12 - PC Features
The sent item memory (items sent)
The sent item memory is used to keep a copy of all SMS 
messages you have sent.
The information in the sent item memory is:
• the SMS recipient,
• the date of creation of the SMS,
• the date of sending of the SMS,
• the size of the SMS.
SMS Parameters
Access to SMS parameters
1Click the icon SMS   of the window COMPANION 
D
IRECTOR.
2Select T
OOLS > OPTIONS > SMS.
3Make the adjustments required, referring to the 
description of the parameters below and click OK.
Description of the tab LOGS AND REPORTS
Software Uninstallation
This section describes the following procedures:
• full uninstallation of the Companion Suite Pro 
software,
• uninstallation of the drivers only.
Uninstall the software from your PC
Turn your PC on. Open an account session with the 
administration rights.
Run the programs removal from the menu S
TART 
>A
LL PROGRAMS >COMPANION SUITE  >  COMPANION SUITE 
P
RO LL2 > UNINSTALL.
1A confirmation screen appears. Click on the Y
ES 
button to continue the Companion Suite Pro 
program removal. 
2The uninstall program is launched. You can cancel 
the removal by clicking on C
ANCEL.
3Click on the OK button.
4You need to restart your system at the end of the 
procedure. Click on the Y
ES button.
Uninstall the drivers from your PC
Turn your PC on. Open an account session with the 
administration rights.
Depending on the installation mode used, select the 
required uninstallation mode:
• If you have installed the drivers with the Companion 
Suite Pro software, see paragraph Uninstall the 
drivers using the Companion Suite Pro software.
• If you have installed the drivers manually, see 
paragraph Uninstall the drivers manually. Option Description
Automatic printing 
of a sent documentThe SMS is automatically 
printed when it is sent.
Printing of a send 
reportAn outbox report is printed after 
each SMS is sent.
 Printing of the 
outbox logThe log is automatically printed 
when its contents fill a page.
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12 - PC Features
Uninstall the drivers using the Companion Suite 
Pro software 
Run the programs removal from the menu START 
>A
LL PROGRAMS >COMPANION SUITE >COMPANION SUITE 
P
RO LL2 > UNINSTALL.
1A confirmation screen appears. Click on the Y
ES 
button to continue the C
OMPANION SUITE PRO LL2 
drivers program removal.
2The uninstall program is launched. You can cancel 
the removal by clicking on C
ANCEL.
Uninstall the drivers manually
The following drivers must be removed:
• print driver
• scan driver
• modem driver
To remove the print driver: 
1Open the P
RINTERS window (START > CONTROL 
PANEL >  PRINTERS AND FAXES or START >  CONTROL 
PANEL > HARDWARE AND SOUND > PRINTERS, 
depending the operating system).
2Delete the L
ASER PRO LL2 icon.
3In the P
RINTERS window, right-click with the mouse 
and select R
UN AS ADMINISTRATOR > SERVER 
PROPERTIES.
4Select the D
RIVERS tab.
5Select the L
ASER PRO LL2 driver and click on the 
R
EMOVE button.6Select the option R
EMOVE DRIVER AND DRIVER 
PACKAGE and click on the OK button. 
7A confirmation screen appears. Click on the Y
ES 
button to continue.
8Click on the D
ELETE button to confirm the removal.
To remove scan and modem drivers:
1Open the D
EVICE MANAGER window (START 
>C
ONTROL PANEL > SYSTEM > HARDWARE > DEVICE 
MANAGER or START >CONTROL PANEL > HARDWARE 
AND SOUND > DEVICE MANAGER, depending on the 
operating system).
2In the O
THER DEVICES sub-menu, select the 
MF P
RINTER LASER PRO LL2 item and click on the 
right button of the mouse.
3Select U
NINSTALL on the menu and left-click with 
the mouse.
4Click on the OK button to confirm the removal.
5In the I
MAGING DEVICES sub-menu, select the 
S
CANNER PRO LL2 item and right-click with the 
mouse.
6Select U
NINSTALL on the menu and left-click with 
the mouse.
7Click on the OK button to confirm the removal. NoteYou can also uninstall C
OMPANION 
S
UITE PRO LL2 drivers using the 
Windows function A
DD/REMOVE 
P
ROGRAMS from the control panel.
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13 - Maintenance
Maintenance
Service
General information
To ensure that your machine is kept in the best 
conditions, it is recommended that you periodically clean 
the inner parts.
Please respect the following rules while using this 
machine:
- Do not leave the scanner cover open.
- Do not try to lubricate the device.
- Do not close the scanner cover violently or do not 
apply vibrations to the machine.
- Do not open the cartridge access cover while printing.
- Do not try to disassemble the machine.
- Do not use paper which has stayed in the tray for too 
long.
Toner cartridge replacement
Your machine comes with a current consumable 
management system. It tells you if your toner cartridge is 
close to its end of cycle.
The following messages will appear on your machine 
screen when the toner cartridge reaches the critical 
threshold (less than 10% toner cartridge left) and when it 
is empty: 
You can however change the toner cartridge at any time, 
before it reaches its end of cycle.To replace the toner cartridge, proceed as shown below.
1Insert the smart card provided with the new toner 
cartridge as shown on the picture below. 
The following message appears:
2Press OK. 
The following message appears:
3Stand in front of the device.
4Push on the left and right sides of the cover and pull 
it towards you.
5Raise and remove the toner cartridge from the 
machine.
6Unpack the new cartridge and insert it into the slot 
as indicated in the diagram below.
7Close the cover. 
The following message appears:
8Press OK.  CAUTIONFor your safety, it is imperative to 
refer to the security directives 
presented in chapter Security, 
page 1.
TONER NEARTONER EMPTY
ENDREPLACE 
ImportantAlways use the smart card provided 
when replacing the toner cartridge. 
The smart card contains the 
information necessary to reset the 
level of toner. Replacing the toner 
cartridge without using a smart card 
may result in the consumable 
management system being 
inaccurate.
CHANGE TONER?
YES=OK - NO=C
OPEN FRONT COVER
REPLACE TONER
HAVE YOU CHANGED
THE TONER? 
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13 - Maintenance
A wait message appears. 
The smart card is read.
9Remove the smart card from the reader, your 
machine is ready to print again.
Issues with smart cards
If you use a smart card that has already been used, the 
machine will display:
then,
If you use a defective smart card, the machine will display:
then,
If the C button is pressed while the smart card is being 
read, the machine displays:
Cleaning
Scanner reading system cleaning
When one or more vertical lines appear on the copies, 
clean the glass of the scanner.
1Open the scanner cover until it is standing in 
vertical position.
2Wipe the glass with a soft lint-free cloth soaked with 
mild alcohol.
3Close the scanner cover.
4Make a copy to check that the symptoms have 
disappeared.
Printer cleaning
Dust, dirtiness and paper debris on the external and 
internal surfaces of the printer can affect its operation. We 
advise that it is cleaned regularly.
Printer external cleaning
Clean the external part of the printer with a soft cloth 
soaked in mild detergent.
Document-feeder roller cleaning
Clean the roller of the document feeder when:
• one or more vertical lines appear on the copies of 
documents placed on the document feeder (presence 
of debris, ink, glue, etc., in the paper transport 
mechanism).
• the message **Y
OU SHOULD CLEAN THE ROLLER OF THE 
SCANNER FEEDER. PLEASE REFER TO USER MANUAL. 
P
RESS  WHEN THE ROLLER IS CLEANED** warns 
you that the document feeder cannot transport paper 
sheets anymore (dust, dirt or debris obstructing the 
rollers). Press OK to clear the message on the screen.
To clean the document feeder roller, proceed as shown 
below:
1Press the On/Off button to turn off the device 
(0 position) and unplug the power cord.
2Open the document-feeder scanner cover.
3Clean the rollers of the document feeder and the 
two idler rollers located on the mobile part of the 
scanner with a soft lint-free cloth dampened with 
mild alcohol. 
To clean them, rotate them in the same direction as 
during paper transport.
4Wipe the rollers with a soft, dry lint-free cloth until 
they are dry.
5Close the document-feeder scanner cover.
6Plug the power cord to outlet on the wall and press 
the On/Off button to turn on the device (I position).
7Make a copy to check that the symptoms have 
disappeared.
PLEASE
WAIT
NEW TONER
REMOVE CARD
PLEASE
WAIT
REMOVE CARD
ALREADY USED
PLEASE
WAIT
UNKNOWN CARD
REMOVE CARD
ACTION CANCELLED
REMOVE CARD
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13 - Maintenance
Printer issues
Error messages
When the printer encounters any of the problems 
described below, the corresponding message is shown 
on the machine display.
Paper jam
When printing, a sheet of paper may get stuck in the 
printer or the paper tray and cause a paper jam.
In case of a paper jam in the machine, the following 
message appears:
1Open the paper jam cover located at the back of 
the machine. 
2Remove the jammed sheet of paper and close the 
cover. 
3Open and close the front cover. 
The printer starts again automatically.
In case of paper jam, the following message appears: 
1Remove the toner cartridge and check if a sheet is 
jammed.
2Remove the sheet of paper which causes the paper 
jam.
3Put the toner cartridge in the machine, or remove 
the paper tray and remove the sheet of paper which 
causes the paper jam.
4Check that the paper sheets in the paper tray are 
correctly placed.
5Replace the paper tray in the machine. Message Action
CHECK TONERCheck the presence of a 
toner cartridge in the 
machine.
TONER NEAR ENDIndicates that your 
consumable will need 
changing soon. 
REPLACE PAPERAdd paper in tray.
HEATINGMessage displayed when 
starting the machine.
CLOSE COVER 
PRINTERThe printer front cover is 
open, close it.
TONER EMPTY
REPLACE Replace the toner cartridge.
PAPER JAM
REMOVE TONERA sheet of paper is jammed 
in the machine. Take out 
the toner cartridge and 
remove the jammed paper 
sheet. Take out the paper 
tray and remove the 
jammed paper sheet. Then 
open and close the 
consumable cover.
PAPER JAM 
EXTERNAL TRAYA sheet of paper is jammed 
in the machine. Open the 
paper jam cover. Remove 
the jammed paper sheet. 
Then open and close the 
consumable cover.
PAPER EMPTYAdd paper in the paper tray.
INFORMATION
**You should clean 
the roller of the 
scanner feeder. 
Please refer to user 
manual. Press 
 when the 
roller is cleaned**.The document feeder 
cannot transport paper 
sheets anymore (dust, dirt 
or debris obstructing the 
rollers). Clean the roller of 
the document feeder.
NoteAfter one of the error messages listed 
above is displayed, it may happen that 
the active print  job is cancelled (see 
PC printing issues, page 77).
 
In case of printing of received fax, the 
print job is always restarted after 
clearing of the error.
PAPER JAM
EXTERNAL TRAY
CAUTIONThe fusion unit can reach a very 
high temperature during the 
operation. To prevent any harm, do 
not touch this area. For details, 
refer to Positions of Safety labels 
on the machine, page 3.
PAPER JAM
REMOVE TONER
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