Pcs Phone Handspring Treo 300 User Guide

Section 9
Maintaining Your Phone 233
Maintaining 
Your Phone
9
©You can conserve battery life by minimizing use of the keyboard 
backlight feature and by choosing a lower Auto-off setting which 
automatically turns the phone off after a period of inactivity. See 
page 196 and page 10 for more information.
©If the battery becomes low in the course of normal use, an alert 
appears on the phone screen describing the low battery condition. If 
this alert appears, connect your phone to the HotSync cable or...

Section 9
234 Maintaining Your Phone
To perform a soft reset:
1.
Unscrew the tip of the stylus to access the reset tool. 
2.Use the reset tool to gently press the reset button inside the hole on 
the back panel of your phone.
Ti p :  You can also use the tip of an unfolded paper clip (or similar object without a sharp tip). 
 
Performing a warm (or safe) reset
A warm (or safe) reset bypasses system extensions on your phone, such as 
HackMaster hacks or system patches. Performing a warm reset enables 
you...

Section 9
Maintaining Your Phone 235
Maintaining 
Your Phone
9
Performing a hard reset
With a hard reset, all records and entries stored in your phone are erased. 
Never perform a hard reset unless a soft or warm reset does not solve your 
problem. 
Note: You can restore any data previously synchronized with your computer during the next HotSync operation.
To perform a hard reset:
1.
Press and hold the power button on the top of the phone.
2.While holding down the power button, use the reset tool (or...

Section 9
236 Maintaining Your Phone
To restore your data after a hard reset:
1.
Click the HotSync Manager icon Ô
 in the Windows system tray 
(bottom-right corner of the taskbar).
Ti p :  You can also click the HotSync command on the Palm Desktop software menu bar.
2.From the HotSync Manager menu, choose Custom.
3.Select the appropriate user name from the list.
4.Select an application in the Conduit list.
5.Click Change.
6.Select Desktop overwrites handheld. 

Section 9
Maintaining Your Phone 237
Maintaining 
Your Phone
9
Note: Changing the HotSync setting from the default affects only the next 
HotSync operation. Thereafter, the HotSync Actions revert to their default 
settings.
7.Click OK.
8.Repeat steps 4 through 7 to change conduit settings for other 
applications.
9.Click Done to activate your settings.
10.Perform a HotSync operation. 

Section 9
238 Maintaining Your Phone 

Section 10
Troubleshooting Tips 239
Troubleshooting 
Tip s
10
10
Troubleshooting Tips
f you encounter a problem with your PCS Phone Handspring® 
Treo™ 300:
©Review this section to see if your problem is listed 
©Check our web site at www.sprintpcs.com for the latest technical 
support information
Note: Thousands of third-party add-on applications have been written for 
Palm OS® devices. Unfortunately, we are not able to support such a large 
number of third-party applications. If you are having a problem...

Section 10
240 Troubleshooting Tips
Software installation problems
ProblemSolution
Palm™ Desktop software 
will not install successfully.Disable any anti-virus software, close any open 
applications or utilities, and then perform the installation 
again.
If you are installing on a computer at your workplace, 
make sure your System Administrator grants you the rights 
to install software.
If you are still having problems installing the Handspring 
software, try these steps:
1.Download the latest version...

Section 10
Troubleshooting Tips 241
Troubleshooting 
Tip s
10
Operating problems
Tapping and keyboard problems
ProblemSolution
My phone won’t turn on.Try each of these in turn:
©Adjust the display settings.
©Make sure the battery is fully charged.
©Perform a soft reset. See page 233 for details.
©If your phone still does not operate, try a hard 
reset. See page 235 for details.
My phone keeps turning 
itself off.Your phone is designed to turn itself off after a period of 
inactivity. This period can be...

Section 10
242 Troubleshooting Tips
Wireless communication problems
ProblemSolution
I can’t use the wireless 
features©Make sure your PCS Treo 300 battery is charged.
©Make sure wireless mode is on. To turn on wireless 
mode, press and hold the power button for at least 
two seconds, until you hear a confirmation tone. 
An ascending tone means wireless mode is now on, 
a descending tone means wireless mode is now off.
My PCS Treo 300 requires an 
unlocking code, but I didnt 
set one©Sprint may have set...