Panasonic Uf 5950 Operating Instructions Manual

Troubleshooting
131
If You Have Any of These Problems
Problem Solving
TAM Interface Trouble 
In Unattended Fax 
Mode (OUT Mode)Fax machine will not 
start to receive with the 
telephone answering 
machine in the auto-
answer mode.Increase the ring count for detection on the telephone 
answering machine.--
Mode Symptom Cause / Action Page 

Troubleshooting
132
When something unusual occurs, the display may show one of the Information Codes  listed below.  These 
will help you to identify and correct the problem.
Information Codes
Info. 
CodeMeaningActionPage
001Recording paper jammed when feeding from the 1st 
cassette.Remove the jammed paper.135
002Recording paper jammed when feeding from the 2nd 
cassette.Remove the jammed paper.135
007Recording paper did not completely exit out of 
machine.Remove the Toner Cartridge and remove the...

Troubleshooting
133
Information Codes
Problem Solving
412No data from the transmitting side.Check with the other party.--
414/504Polling password does not match.Check the polling password.73
415/505Polling transmission error.Check the polling password.73
416/417
418Received data has too many errors.Check with the other party.--
420/421Machine goes to receiving mode, but receives no 
command from the transmitting side.1. Remote side misdial.
2. Check with the other party.
--
422/427Interface is...

Troubleshooting
134
Information Codes
NOTE1. After identifying the problem, and verifying the recommended action, if the information Codes 
keep reoccuring or for help on Information Codes that appear on your machine but are not 
listed above, please contact your local Panasonic Authorized Dealer.
815Mailbox is full.Delete a Confidential Mailbox.11 2
870Memory overflow occurred while storing documents 
into memory for transmission.Transmit documents without storing into 
memory.52
Info. 
CodeMeaning...

Troubleshooting
135
Problem Solving
If the recording paper becomes jammed in the machine, the display will show an Information Code 001, 
002, 007
, or 008.
NOTE1. The Recording Paper Jam message display is reset only by opening, and closing of the Printer 
Cover.
Clearing a Recording Paper Jam
To clear the jam, Info. Code 001, 002, or 008
1(1) Slide the Paper Cassette out, and remove 
the Paper Cassette Cover.
(2) Remove the jammed, or wrinkled paper 
and reload the recording paper into the 
paper...

Troubleshooting
136
If a document becomes jammed in the machine, the display will show the Information Code 030, or 031.
Clearing a Document Jam
To clear the Document Jam 
1(1) Open the ADF Door.
(2) Remove the jammed document.
ADF Door 

Troubleshooting
137
Problem Solving
If the receiving party reports that the received documents were black, or contained black lines, try making a 
copy on your unit to verify.  If the copy is black or has black lines, the document Scanning Area is probably 
dirty
, and must be cleaned.
Cleaning the Document Scanning Area
To clean the Scanning Area
1Open the ADF Door.
2Wipe the Scanning Area gently with a soft 
cloth saturated with ethyl alcohol.  Be sure to 
use a clean cloth, the scanning area can be...

Troubleshooting
138
If you find toner on the back of the recording paper, the printer roller in the fuser unit is probably dirty.
NOTE1. If you configure multiple cassette,  remove the upper paper cassette.
Cleaning the Printer Roller
To clean the Printer Rollers
1
   
1:CLEAN ROLLER?
2:PRINTORDER FORM?
2
  
The machine will print out 3 Cleaning Charts.
Then, return to standby.
* PRINTING *
CLEANING CHARTS
3
Load the Cleaning Charts into the cassette face down.
 (See Note 1)
4
   
1:CLEAN ROLLER?...

Troubleshooting
139
Problem Solving
If document misfeeding occurs frequently, we suggest you adjust the ADF.
Adjusting the Automatic Document Feeder (ADF)
To adjust the ADF
1Slide the Pressure Adjusting Lever to the 
desired position depending on the condition.
PositionCondition
To prevent no feed trouble
Standard position
To prevent multiple feed trouble
1
2
3 

Troubleshooting
140
The Verification Stamp contains ink.  When the stamp mark appears faded, or hard to see, the stamp should 
be replaced or refilled with ink.
NOTE1. Please contact your local Panasonic dealer to purchase a new stamp. See page 146 
Verification Stamp for order number.
Verification Stamp
To  remove the stamp
1Open the ADF Door.
2(1) Remove by pulling the Stamp Assembly 
upward.
(2) Remove the Stamp. Replace the stamp 
with a new one.
ADF Door
2