Panasonic Software DP-2310/3010/3510/3520/4510/4520/6010/6020 Operating Instructions

							121
Troubleshooting
Troubleshooting
Troubleshooting
If the printing operation fails, check the following items first:
• The connection cable (Parallel Printer Cable or Ethernet LAN Cable) is properly connected.
• Power of the device is turned ON.
• Paper is loaded properly in the device.
• An error message is not displayed on the device.
The above points can be verified by printing a test page. Refer to the following for procedures on test page
printing:
Printing Operation Fails
Windows 98/Me [General Tab]   (See page 50)
Windows NT 4.0 [General Tab]  (See page 64)
Windows 2000/XP [General Tab]  (See page 71) 
						

							Troubleshooting
122
Document is Not Printed Correctly
Problem Solution
Characters are not printed in the correct positions or the
characters near the edges of the page are missing.• Check and specify the paper size and orientation
settings in the printer driver to coincide with the
application.
• The characters are outside the printing area of the
machine.
The font type is wrong. • Check if the selected font is installed on the PC.
Printing stops in the middle of the run. • Check if there is any problem on the network.
Although print data is transferred to the digital copier, it
does not print.• Make sure the printer is on line. 
						

							123
Appendix
Appendix
Appendix
Printing Area
Top
0.1/2.5
0.1/2.5
0.1/2.50.1/2.5
Bottom
(Unit: inches/mm) 
						

							Appendix
124
Font Table
No. Symbol Set
1 Albertus ‡
2 Albertus Italic ‡
3 Albertus Light ‡
4 AntiqueOlive Bold §
5 AntiqueOlive Compact §
6 AntiqueOlive Itallic §
7 AntiqueOlive Roman §
8 Apple Chancery ¤
9Arial ‡
10 Arial Bold ‡
11 Arial Bold Italic ‡
12 Arial Italic ‡
13 ITC AvantGarde Gothic Book °
14 ITC AvantGarde Gothic Book Oblique °
15 ITC AvantGarde Gothic Demi °
16 ITC AvantGarde Demi Oblique °
17 Bodoni
18 Bodoni Bold
19 Bodoni Bold Italic
20 Bodoni Italic
21 Bodoni Poster
22 Bodoni Poster Compressed
23 ITC Bookman Demi °
24 ITC Bookman Demi Italic °
25 ITC Bookman Light °
26 ITC Bookman Light Italic °
27 Carta •
28 Chicago ¤
29 Clarendon †
30 Clarendon Bold †
31 Clarendon Light †
32 CooperBlack
33 CooperBlack Italic
34 Copperplate Gothic 33BC
35 Copperplate Gothic 32BC
36 Coronet ••
37 Courier
38 Courier Bold
39 Courier Bold Oblique
40 Courier Oblique 
						

							Appendix
125
Font Table
Appendix
41 Eurostile **
42 Eurostile Bold **
43 Eurostile Bold Extended Two **
44 Eurostile Extended Two **
45 Geneva ¤
46 GillSans ‡
47 GillSans Bold ‡
48 GillSans Condensed Bold ‡
49 GillSans Bold Italic ‡
50 GillSans Condensed ‡
51 GillSans Extra Bold ‡
52 GillSans Italic ‡
53 GillSans Light ‡
54 GillSans Light Italic ‡
55 Goudy Oldstyle
56 Goudy Bold
57 Goudy Bold Italic
58 Goudy ExtraBold
59 Goudy Oldstyle Italic
60 Helvetica †
61 Helvetica Bold †
62 Helvetica Bold Oblique †
63 Helvetica Condensed †
64 Helvetica Condensed Bold †
65 Helvetica Condensed Bold Oblique †
66 Helvetica Condensed Oblique †
67 Helvetica Narrow †
68 Helvetica Narrow Bold †
69 Helvetica Narrow Bold Oblique †
70 Helvetica Narrow Oblique †
71 Helvetica Oblique †
72 HoeflerText Black ¤
73 HoeflerText Black Italic ¤
74 HoeflerText Italic ¤
75 HoeflerText Ornaments ¤
76 HoeflerText ¤
77 Joanna ‡
78 Joanna Bold ‡
79 Joanna Bold Italic ‡
80 Joanna Italic ‡
81 LetterGothic
No. Symbol Set
Continued on the next page... 
						

							Appendix
126
Font Table
82 LetterGothic Bold
83 LetterGothic Bold Slanted
84 LetterGothic Slanted
85 ITC Lubalin Graph Book °
86 ITC Lubalin Graph Book Oblique °
87 ITC Lubalin Graph Demi °
88 ITC Lubalin Graph Demi Oblique °
89 Marigold °
90 ITC Mona Lisa Recut °
91 Monaco ¤
92 New Century Schoolbook Bold †
93 New Century Schoolbook Bold Italic †
94 New Century Schoolbook Italic †
95 New Century Schoolbook Roman †
96 NewYork ¤
97 Optima †
98 Optima Bold †
99 Optima Bold Italic †
100 Optima Italic †
101 Oxford °
102 Palatino Bold †
103 Palatino Bold Italic †
104 Palatino Italic †
105 Palatino Roman †
106 Stempel Grarmond Bold †
107 Stempel Grarmond Bold Italic †
108 Stempel Grarmond Italic †
109 Stempel Grarmond Roman †
11 0 I T C  S y m b o l  °
111 Te k t o n  •
11 2 Ti m e s  B o l d  †
113 Times Bold Italic †
114 Times Italic †
11 5 Ti m e s  R o m a n  †
116 Times New Roman ‡
117 Times New Roman Bold ‡
118 Times New Roman Bold Italic ‡
119 Times New Roman Italic ‡
120 Univers †
121 Univers Bold †
122 Univers Bold Oblique †
No. Symbol Set 
						

							Appendix
127
Font Table
Appendix
Adobe, PostScript, the Adobe logo and the PostScript logo are trademarks
of Adobe Systems Incorporated which may be registered in certain jurisdictions.
• registered trademark of Adobe Systems Incorporated
* trademark of AlphaOmega Typography
¤ trademark of Apple Computer, Inc.
•• registered trademark of Ludlow Type Foundry
ˇ registered trademark of International Typeface Corporation
† trademark of Linotype-Hell AG and/or its subsidianes
§ registered trademark of Marcel Olive
ˇ trademark of Microsoft Corporation
‡ trademark of The Monotype Corporation
** trademark of Nebiolo
123 Univers Oblique †
124 Univers Light †
125 Univers Light Oblique †
126 UniversCondensed †
127 UniversCondensed Bold †
128 UniversCondensed Bold Oblique †
129 UniversCondensed Oblique †
130 UniversExtended †
131 UniversExtended Bold †
132 UniversExtended Bold Oblique †
134 UniversExtended Oblique †
135
Wingdings 
ˇ
136 ITC ZapfChancery Mediumltalic °
137 ITC ZapfDingbats °
No. Symbol Set 
						

							For Service, Call:
WARRANTY
USA Only
PANASONIC DIGITAL DOCUMENT COMPANY MAKES NO WARRANTIES, GUARANTEES OR
REPRESENTATIONS, EXPRESSED OR IMPLIED, TO THE CUSTOMER WITH RESPECT TO THIS
PANASONIC MACHINE, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
PANASONIC DIGITAL DOCUMENT COMPANY ASSUMES NO RISK AND SHALL NOT BE SUBJECT
TO LIABILITY FOR ANY DAMAGE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS SUSTAINED BY
THE CUSTOMER IN CONNECTION WITH THE USE OR APPLICATION OF THIS PANASONIC
MACHINE. SEE YOUR DEALER FOR DETAILS OF DEALER’S WARRANTY.
Published in Japan November 2003 DZSD002112-0 T1103-0 Panasonic Digital Document Company 
Unit of Matsushita Electric Corporation of America 
Two Panasonic Way
Secaucus, New Jersey 07094
http://panasonic.co.jp/pcc/en/Panasonic Canada Inc.
5770 Ambler Drive
Mississauga, Ontario L4W 2T3
For Customer Support
(Except for USA and Canada Users):
Panasonic Communications Co., Ltd.
Fukuoka, Japan
http://www.panasonic.co.jp/global/