Panasonic Network Interface Unit Wj Nt314 Operating Instructions

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Category Category
Connection error
Connection error
Time adjustment syn-
chronizing with NTP suc-
ceeded.  Internal error Internal errorCannot connect to DDNS server. 
Cannot connect to NTP server. 
Succeeded in the update.  Other error User name and password isnt correct. 
IP address updated failed. 
Other error•The designated IP address of the DNS
server may be incorrect. Check if the
DNS settings are configured correctly. 
•The DNS or DDNS server may be down.
Ask the network administrator. 
•The IP...

62
•Is the power of the camera on?
Check if the power of the camera is turned on.Operating
Instructions
•Is the LAN cable (category 5) is firmly connected to
the network connector on the rear of the unit? Operating
Instructions
•Are you accessing the wrong IP address? 
Check the connection as follows: 
With the Windows command prompt, 
> ping IP address of the unit
When the WJ-NT314 replies, the unit is functioning
normally.
If not, proceed either of the following. 
•Restart the unit and change the IP...

63
Cannot access from the
browser. 
The buttons on the browser
are displayed out of align-
ment.
•Is the same IP address provided to other devices?
Are there contradictions between the address and the
network subnet to be accessed?

Are the IP addresses of the unit and the PC set in a
common subnet? Or is Use Proxy Server for the set-
tings of the browser checked?
When accessing the unit in the same subnet, it is rec-
ommended to enter the address of the unit in the
Don’t Use Proxy For These Addresses...

64
•Is the focus adjusted correctly? 
Adjust the focus correctly by clicking the focus but-
tons.
•When defocusing is caused by the camera position
being moved, carry out the position refresh to correct
the focus.
6
59 •Is there dust or dirt on the lens or dome cover?
Check if there is dust or dirt on the lens or dome
cover.
•Is the viewer software installed on a PC? 
Install the viewer software on a PC. 
•Is the version of DirectX 9.0c or later?
Check the version of DirectX as follows.
(1) Select Run…...

65
•Is the SD memory card formatted? 
•When the power is shut down while saving images on
the SD memory card because of power failure, etc., it
may become impossible to write data on the SD
memory card. In such a case, format the SD memory
card after obtaining the images saved on the card.
•Isn’t the SD memory card out of order?
There are limited times to overwrite on an SD memory
card. When frequently overwritten, it may be at the
end of product life. It is recommended to replace the
SD memory card....

66
•Check the settings for the self return function.
•Confirm that the camera is connected correctly and
firmly.
•Confirm that the connected camera is available for the
desired operation. 
Depending on the models of the connected cameras,
the available functions may be different.
Refer to the operating instructions of the connected
camera for further information.
Reference 
pages Cause/solutionSymptom
The AUTO MODE (OFF,
auto pan, sort, sequence,
patrol) of the camera
changes.Page 30 and
Operating...

67
•Is the viewer software installed on a PC? 
Confirm that the viewer software Network Camera
View3 is installed.
The mic input button and the
audio output button on the
Live page do not display
the current status in real
time.
Operating
Instructions
•Does your PC meet the system requirements to oper-
ate this unit? 
Check the system requirements.
•Are the mic input button and audio output buttons set
to display the current status in real time?
Select Real time for Alarm status update mode on
the...

68
•This may occur due to the display adapter and driver
combination. 
When this occurred, update the driver of the display
adapter to the latest version first. 
If updating the driver does not solve the problem,
adjust the hardware acceleration as follows. 
The following are descriptions for when Microsoft
®
Windows®XP Professional SP2 is installed on the PC
in use.
(1) Right-click on the desktop and select Properties
from the displayed pop-up menu. 
(2) Select Settings from Display Properties, and
then...

69
• Click Internet Options on the Tools menu of Internet
Explorer, and then click the [Security] tab. Then, click
the [Custom Level…] button to open the Security
Setting window. Under Miscellaneous, select
Enable for Allow script-initiated windows without
size or position constraints. Click the [OK] button. 
The Warning window will be displayed. Click the
[Yes] button.
• Click the information bar and select Always Allow
Pop-ups from This Site…. The dialog window saying
Allow pop-ups from this site? will...

70
•Delete temporary internet files as follows.
1. Select Internet Options… from Tools on the
menu bar of Internet Explorer
®. The Internet
Options window will be displayed.
2. Click the [Delete Files…] button in the Temporary
Internet files section on the [General] tab.
•The firewall function of the anti-virus software may be
filtering the port of the camera.Exclude the port num-
ber of the camera from the list of the port numbers to
be filtered by the anti-virus software.
Images are not displayed or...