Panasonic Network Camera Wv Sfv481 Operating Instructions
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![Page 225
SymptomCause/solutionReference pagesUser registration for the
“Viewnetcam.com” service
fails.• Is the registered E-mail address correct?
When an E -mail with the “Viewnetcam.com” website
link is not received, the registered E-mail address
may be incorrect. Visit the “Viewnetcam.com”
website (http://www.viewnetcam.com/) to register
the correct E-mail address.-Cannot obtain images on the
SD memory card.• Is “Allow” selected for “FTP access to camera” on
the [Network] tab of “Network” page?
It is...](http://img.usermanuals.tech/thumb/58/73661/w64_wv-sfv481_operating_instructions_d-224.png "Page 225
SymptomCause/solutionReference pagesUser registration for the
“Viewnetcam.com” service
fails.• Is the registered E-mail address correct?
When an E -mail with the “Viewnetcam.com” website
link is not received, the registered E-mail address
may be incorrect. Visit the “Viewnetcam.com”
website (http://www.viewnetcam.com/) to register
the correct E-mail address.-Cannot obtain images on the
SD memory card.• Is “Allow” selected for “FTP access to camera” on
the [Network] tab of “Network” page?
It is...")
![Page 227
SymptomCause/solutionReference pagesAudio is not output from other
products such as a network
disk recorder or PC software
package.• Some of the products such as a network disk
recorder or PC software package may not support
“G.711” or “AAC-LC” . Set the audio encoding format
of the products to “G.726 (32 kbps).”128The alarm occurrence
indication button, the [AUX]
buttons and the SD recording
status indicator on the “Live”
page do not display the
current status in real time.• Is the viewer software...](http://img.usermanuals.tech/thumb/58/73661/w64_wv-sfv481_operating_instructions_d-226.png "Page 227
SymptomCause/solutionReference pagesAudio is not output from other
products such as a network
disk recorder or PC software
package.• Some of the products such as a network disk
recorder or PC software package may not support
“G.711” or “AAC-LC” . Set the audio encoding format
of the products to “G.726 (32 kbps).”128The alarm occurrence
indication button, the [AUX]
buttons and the SD recording
status indicator on the “Live”
page do not display the
current status in real time.• Is the viewer software...")
![Page 230
SymptomCause/solutionReference pagesThe following message is
displayed on the information
bar.
“This site might require the
following ActiveX control
'nwcv4Ssetup.exe' from
'Panasonic System Networks
Co.,Ltd.'. Click here to
install...” (Internet Explorer 7
or Internet Explorer 8)• Click the information bar and select “Install
ActiveX Control”.
The “Security Warning ” window will be displayed.
Click the [Install] button on the displayed
“Security Warning” window.-The following message...](http://img.usermanuals.tech/thumb/58/73661/w64_wv-sfv481_operating_instructions_d-229.png "Page 230
SymptomCause/solutionReference pagesThe following message is
displayed on the information
bar.
“This site might require the
following ActiveX control
'nwcv4Ssetup.exe' from
'Panasonic System Networks
Co.,Ltd.'. Click here to
install...” (Internet Explorer 7
or Internet Explorer 8)• Click the information bar and select “Install
ActiveX Control”.
The “Security Warning ” window will be displayed.
Click the [Install] button on the displayed
“Security Warning” window.-The following message...")
21 Directory structure of drive BOperating Instructions231 21 Directory structure of drive BALARM140101 140102 File name.01 0123 14010112.01 14010112.02 LOCAL PULL File name.01 14010112.01 14010112.02 00000000 00000000 M_ALARM10000001 10000101 10000001 10000101 LOG Destination where images are to be saved by the SD memory recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system admi nistration) Image failed to transmit to the FTP server by the FTP periodic image transmission function (Ex.img_14010101230000.jpg) Image captured at the alarm occurrence (Ex.img_1401010123000001.jpg) Image saved manually (Ex.img_1401010123000001.jpg) Video saved at the alarm occurrence (Approx. 20 MB per file)(Ex.10000001_14 1224193826_A.mp4) Video that was started to be recorded on December 24, 2014 19:38:26 Video saved manually or during the period of the schedule (Approx. 20 MB per file) (Ex.10000001_141224193826_L.mp4) Video that was started to be recorded on December 24, 2014 19:38:26 Drive B FTP M_LOCAL N_NWBKPDestination where video files are to be saved by the SD memory recording function of Panasonic network disk recorder
For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca For Europe and other countries: http://panasonic.net Importers name and address to follow EU rules: Panasonic Testing Centre Panasonic Marketing Eu rope GmbH Winsbergring 15, 22525 Hamburg, Germany © Pana sonic System Networks Co., Ltd. 2014 PGQP1885YA C11 14-1124