Panasonic Network Camera Wv Sfv481 Operating Instructions
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Operating InstructionsNetwork CameraModel No. WV-SFV481 WV-SFN480 This manual covers the models: WV-SFV481 and WV-SFN480.Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.WV-SFV481WV-SFN480
Preface About the user manuals There are 3 sets of operating instructions as follows. • Operating Instructions (this document): Explains how to perform the settings and how to operate this camera. • Important Information: Provides information about the cautions required for safely using and installing this camera. • Installation Guide: Explains how to install and connect devices. The screens used in these operating instructions show the case of WV-SFV481. Depending on the model used, the screens shown in the explanations may differ to the actual camera screens. About notations The following notations are used when describing the functions limited for specified models. The functions without the notations are supported by all models. : The functions with this notation are available when using the model WV-SFV481. : The functions with this notation are available when using the model WV-SFN480. Trademarks and registered trademarks •Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer, and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. • iPad, iPhone, iPod touch, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other countries. • Android is a trademark of Google Inc. • Firefox is a registered trademark of the Mozilla Foundation. • SDXC Logo is a trademark of SD-3C, LLC. • All other trademarks identified herein are the property of their respective owners. Abbreviations The following abbreviations are used in these operating instructions. Microsoft ® Windows ® 8.1 is described as Windows 8.1. Microsoft ® Windows ® 8 is described as Windows 8. Microsoft ® Windows ® 7 is described as Windows 7. Microsoft ® Windows Vista ® is described as Windows Vista. Windows ® Internet Explorer ® 11, Windows ® Internet Explorer ® 10, Windows ® Internet Explorer ® 9, Windows ® Internet Explorer ® 8 and Windows ® Internet Explorer ® 7 are described as Internet Explorer. SDXC/SDHC/SD memory card is described as SD card or SD memory card. Universal Plug and Play is described as UPnP™. 2Operating Instructions Preface SFV481 SF N 4 8 0
Viewer softwareIt is necessary to install the viewer software “Network Camera View 4S ” (ActiveX® ) to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions. IMPORTANT •The default setting of “Automatic installation” is “On”. Follow the instructions on page 229 when the message is displayed on the information bar of the browser. • When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required to display images from the camera will be displayed. Follow the instructions of the wizard. • When the install wizard is displayed again even after completing the installation of the ActiveX, restart the PC. • The viewer software used on each PC should be licensed individually. The number of installations of the viewer software from the camera can be checked on the [ Upgrade] tab of the “Maintenance” page ( ® page 204). Refer to your dealer for the software licensing. Operating Instructions3 Preface
Table of Contents1 Monitor images on a PC .. ........................................................................ 7 1.1 Monitor images from a single camera .. ...........................................................................7 1.2 About live image types .. ................................................................................................... 9 1.2.1 Type of images that can be displayed according to the image setting .. ...........................9 1.2.2 About image capture mode .. .......................................................................................... 10 1.3 Image types .. ................................................................................................................... 11 1.4 About image types and available functions .. ...............................................................15 1.4.1 About available resolutions .. .......................................................................................... 16 1.5 About the “Live” page .. .................................................................................................. 19 1.6 Monitor images from multiple cameras .. ......................................................................25 2 Monitor images on a cellular phone/mobile terminal .. .......................27 2.1 Monitor images on a cellular phone .. ............................................................................27 2.2 Monitor images on a mobile terminal .. ..........................................................................29 3 Record images on the SD memory card manually .. ...........................39 4 Action at an alarm occurrence .. ............................................................ 41 4.1 Alarm type .. ...................................................................................................................... 41 4.2 Action at an alarm occurrence .. ..................................................................................... 41 5 Transmit images onto an FTP server .. .................................................43 5.1 Transmit an alarm image at an alarm occurrence (Alarm image transmission) .. ................................................................................................................. 43 5.2 Transmit images at a designated interval or period (FTP periodic image transmission) .. ................................................................................................................. 43 5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function .. ........................................................................ 44 6 Display the log list .. ............................................................................... 45 7 Playback of images on the SD memory card .. ....................................49 7.1 Playback “JPEG(1)”/“JPEG(2)” images saved to the SD memory card .. ..................49 7.2 Playback “H.264(1)”/“H.264(2)” images saved to the SD memory card .. ..................52 8 About the network security .. ................................................................. 55 8.1 Equipped security functions .. ........................................................................................ 55 9 Display the setup menu from a PC .. .....................................................56 9.1 How to display the setup menu .. ................................................................................... 56 9.2 How to operate the setup menu .. ................................................................................... 58 9.3 About the setup menu window .. .................................................................................... 60 10 Configure the basic settings of the camera [Basic] .. .........................62 10.1 Configure the basic settings [Basic] .. ...........................................................................62 10.2 Configure the Internet settings [Internet] .. ...................................................................68 10.3 Configure the settings relating to the SD memory card [SD memory card] .. ............70 10.4 Access copy images saved on the SD memory card onto the PC [SD memory card images] .. ........................................................................................................................... 76 10.5 Configure the directory of the PC that images will be downloaded to [Log] .. ..........924Operating Instructions Table of Contents
11 Configure the settings relating to images and audio [Image/Audio] .. .................................................................................................... 94 11.1 Configure the settings relating to the image capture mode [JPEG/H.264] .. ..............94 11.2 Configure the settings relating to JPEG images [JPEG/H.264] .. ................................95 11.3 Configure the settings relating to H.264 images [JPEG/H.264] .. ................................97 11.4 Configure the settings relating to the camera operations [Cam. Function] .. ..........104 11.5 Configure the settings relating to image adjust, back focus, preset position, privacy zone and VIQS [Image/Position] .. ................................................................................ 106 11.5.1 Configure the settings relating to image quality (“Image adjust” setup menu) .. ...........107 11.5.2 Set mask areas .. .......................................................................................................... 112 11.5.3 Configure the preset positions (Preset position setup menu) .. .....................................115 11.5.4 Configure the preset positions (Initial position setup menu) .. .......................................117 11.6 Back focus setting (“Back focus” setup menu) .. .......................................................120 11.7 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) ............................................................................................................................. 121 11.8 Configure the VIQS setting .. ........................................................................................ 123 11.9 Configure the VIQS area .. ............................................................................................. 126 11.10 Configure the settings relating to audio [Audio] .. .....................................................128 12 Configure the multi-screen settings [Multi-screen] .. ........................132 13 Configure the alarm settings [Alarm] .. ...............................................134 13.1 Configure the settings relating to the alarm action [Alarm] .. ...................................134 13.2 Configure the settings relating to the alarm output terminal [Alarm] .. ....................136 13.3 Change the AUX name [Alarm] .. .................................................................................. 136 13.4 Configure the settings relating to the camera action on alarm occurrence [Alarm] .. .......................................................................................................................... 137 13.4.1 Configure settings relating to alarm E-mail notifications .. ............................................138 13.4.2 Configure settings relating to FTP transmissions of alarm images .. ............................139 13.4.3 Configure settings relating to recording to an SD memory card when an alarm occurs ........................................................................................................................... 141 13.4.4 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs ........................................................................................................................... 142 13.4.5 Configure settings relating to HTTP alarm notification when an alarm occurs .. ...........143 13.4.6 Configure settings relating to camera actions on alarm action .. ...................................143 13.5 Configure the VMD settings [VMD area] .. ...................................................................144 13.5.1 Set the VMD areas [VMD area] .. .................................................................................. 147 13.6 Configuration of the settings relating to alarm notification [Notification] .. ............149 13.6.1 Configure the settings relating to Panasonic alarm protocol .. ......................................150 13.6.2 Configure the settings relating to HTTP alarm notification .. .........................................152 14 Configure the settings relating to the authentication [User mng.] .. ................................................................................................... 154 14.1 Configure the settings relating to the user authentication [User auth.] .. ................154 14.2 Configure the settings relating to the host authentication [Host auth.] .. ................155 14.3 Configure the settings relating to the priority stream [System] .. .............................156 15 Configuring the network settings [Network] .. ...................................159 15.1 Configure the network settings [Network] .. ................................................................159 15.2 Configure advanced network settings [Advanced] .. .................................................163 15.2.1 Configure the settings related to sending E-mails .. ......................................................164 15.2.2 Configure the settings related to FTP transmission .. ...................................................166 15.2.3 Configure the settings relating to the NTP server .. ......................................................170 15.2.4 Configure the UPnP settings .. ...................................................................................... 172Operating Instructions5 Table of Contents
15.2.5 Configure the HTTPS settings ...................................................................................... 173 15.2.6 Configure the settings relating to DDNS .. ....................................................................175 15.2.7 Configure the settings relating to SNMP .. ....................................................................175 15.2.8 Configure the Diffserv settings .. ................................................................................... 176 15.3 How to configure HTTPS settings .. ............................................................................. 177 15.3.1 Generation of the CRT key (SSL encryption key) .. ......................................................178 15.3.2 Generation of the self-signed certificate (security certificate) .. .....................................179 15.3.3 Generation of CSR (Certificate Signing Request) .. ......................................................181 15.3.4 Installation of the server certificate .. ............................................................................. 182 15.3.5 Configuration of the connection protocol .. ....................................................................183 15.4 Access the camera using the HTTPS protocol .. ........................................................184 15.4.1 Install the security certificate .. ...................................................................................... 184 15.5 How to configure the settings relating to DDNS .. ......................................................191 15.5.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) .. ......192 15.5.2 When using the “Viewnetcam.com” service .. ...............................................................193 15.5.3 Procedure to register information for the “Viewnetcam.com” service .. .........................194 15.5.4 Checking the information registered for the “Viewnetcam.com” service .. ....................195 15.5.5 When using “Dynamic DNS Update” .. ..........................................................................195 15.5.6 When using “Dynamic DNS Update(DHCP)” .. .............................................................196 16 Configure the settings relating to the schedules [Schedule] .. ........197 16.1 How to set the schedules .. ........................................................................................... 200 16.2 How to delete the set schedule .. .................................................................................. 202 17 Maintenance of the camera [Maintenance] .. ......................................204 17.1 Check the system log [System log] .. ...........................................................................204 17.2 Upgrade the firmware [Upgrade] .. ............................................................................... 204 17.3 Check the status [Status] .. ........................................................................................... 206 17.4 Reset the settings/Reboot the camera [Default reset] .. .............................................207 17.5 Settings data/backing up or restoring logs [Data] .. ...................................................208 18 Using the CD-ROM .. ............................................................................. 211 18.1 About the CD launcher .. ............................................................................................... 211 18.2 Installing Panasonic “IP Setting Software” .. ..............................................................212 18.3 Installing the manuals .. ................................................................................................ 213 18.4 Installing the Viewer software .. .................................................................................... 213 18.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” .. ..................................................................................................................... 214 19 About the displayed system log .. .......................................................217 20 Troubleshooting .. ................................................................................. 221 21 Directory structure of drive B .. ........................................................... 2316Operating Instructions Table of Contents
1 Monitor images on a PCThe following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera 1.Start up the web browser. 2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. • Example when entering an IPv4 address: http://URL registered using IPv4 address http://192.168.0.10/ • Example when entering an IPv6 address: http://[URL registered using IPv6 address] http://[2001:db8::10]/ IMPORTANT •When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon) + port number” in the address box of the browser. (Example: http://192.168.0.11:8080) • When the PC is in a local network, configure the proxy server setting of the web browser (under [ Internet Options...] under [ Tools] of the menu bar) to bypass the proxy server for the local address. Note •Refer to page 184 for further information about the case in which “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page ( ®page 159). Operating Instructions7 1 Monitor images on a PC
3.Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 19 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. The default user name and password are as follows. User name: admin Password: 12345 IMPORTANT •To enhance the security, change the password for the user name “admin”. It is recommended to change this password periodically. • When displaying multiple H.264 images on a PC, images may not be displayed depending on the performance of the PC. Note •The maximum number of concurrent access user is 14 including users who is receiving H.264 images and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit rate)” and “Max bit rate (per client) ”, the maximum concurrent access number may be 14 or less users. When 14 users are concurrently accessing, the access limit message will be displayed for users who subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “H.264”, only the first user who accessed to monitor H.264 images will be included in the maximum number. The second and subsequent users who are monitoring H.264 images will not be included in the maximum number. • When “On” is selected for “H.264 transmission” ( ®page 99), H.264 images will be displayed. When “Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when “On” is selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be limited to 5fps. • The refresh interval may become longer depending on a network environment, PC performance, photographic subject, access traffic, etc. When “On” is selected for “H.264 transmission” max. 5fps When “Off” is selected for “H.264 transmission” Becomes as follows depending on the setting for “Image capture mode”. – 4M Fisheye: max. 30fps 8Operating Instructions 1 Monitor images on a PC
–9M Fisheye/Double Panorama/Panorama/Quad PTZ/Single PTZ/4M Fisheye + Double Panorama/4M Fisheye + Panorama/4M Fisheye + Quad PTZ: max. 15fps – 8M Fisheye + Double Panorama/8M Fisheye + Panorama/8M Fisheye + Quad PTZ: max. 6fps Note that JPEG images cannot be displayed when Quad stream is selected. 1.2 About live image types The type of images displayed on the “Live” page can be selected using “Image capture mode” on the [JPEG/ H.264] tab of the “Image/Audio” page of the setup menu. ( ®page 94) Configure the type, operation, and resolution of live images on this section. 1.2.1 Type of images that can be displayed according to the image setting There are 3 types of settings for Image capture mode: “1 Monitor”, “2 Monitor”, and “Quad stream”. The type of images that can be displayed and the supported mounting positions differ for each type. Check which images can be displayed in the following table. Refer to page 10 for further information about “Image capture mode”. Refer to page 11 for information about each image.Image capture mode typeImage capture modeImage typesMounting positions1 Monitor This type transmits 1 type of image.9M Fisheye 4M FisheyeFisheyeceiling, wallDouble PanoramaDouble PanoramaceilingPanoramaPanoramawall *1Quad PTZQuad PTZceiling, wallSingle PTZSingle PTZceiling, wall2 Monitor This type transmits 2 types of images.8M Fisheye + Double Panorama 4M Fisheye + Double PanoramaFisheye, Double Panoramaceiling8M Fisheye + Panorama 4M Fisheye + PanoramaFisheye, Panoramawall *18M Fisheye + Quad PTZ 4M Fisheye + Quad PTZFisheye, Quad PTZceiling, wallQuad stream This type transmits 4 types of images with H. 264 and can also transmit a single screen image containing the 4 types of images combined together.Quad streamQuad stream (each stream with Single PTZ ), Quad PTZceilingOperating Instructions9 1 Monitor images on a PC
*1Ceiling mounting may also be possible depending on the mounting conditions. 1.2.2 About image capture mode The maximum image capture size that can be configured is 9 megapixel (2992(H)x2992(V)). The following types of images can be transmitted by each mode. Image capture modeDescription9M FisheyeFisheye images are transmitted. (Max. 15fps) The maximum image capture size that can be configured is 9 megapixel (2992 (H)x2992(V)).4M FisheyeFisheye images are transmitted. (Max. 30fps) The maximum image capture size that can be configured is 4 megapixel (2048 (H)x2048(V)).Double PanoramaDouble Panorama images are transmitted. (Max. 15fps) The maximum image capture size that can be configured is 3.5 megapixel (2560 (H)x1440(V)).PanoramaPanorama images are transmitted. (Max. 15fps) The maximum image capture size that can be configured is 3.5 megapixel (2560 (H)x1440(V)).Quad PTZQuad PTZ images are transmitted. (Max. 15fps) The maximum image capture size that can be configured is 5 megapixel (2560 (H)x1920(V)).Single PTZSingle PTZ images are transmitted. (Max. 15fps) The maximum image capture size that can be configured is 5 megapixel (2560 (H)x1920(V)).8M Fisheye + Double PanoramaFisheye images and Double Panorama can be transmitted at the same time. (Max. 7.5fps) The maximum image capture size that can be configured for Fisheye images is 8 megapixel (2816(H)x2816( V)), and for Double Panorama images is 1 megapixel (1280 (H)x720(V)).4M Fisheye + Double PanoramaFisheye images and Double Panorama images can be transmitted at the same time. (Max. 15fps) The maximum image capture size that can be configured for Fisheye images is 4 megapixel (2048(H)x2048( V)), and for Double Panorama images is 1 megapixel (1280 (H)x720(V)).8M Fisheye + PanoramaFisheye images and Panorama images can be transmitted at the same time. (Max. 7.5fps) The maximum image capture size that can be configured for Fisheye images is 8 megapixel (2816(H)x2816(V)), and for Panorama images is 1 megapixel (1280 (H)x720(V)).10Operating Instructions 1 Monitor images on a PC