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Panasonic Network Camera Wv Sfv481 Operating Instructions

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    							Operating InstructionsNetwork CameraModel No.    WV-SFV481
    WV-SFN480
    This manual covers the models: WV-SFV481 and WV-SFN480.Before attempting to connect or operate this product, please read these instructions
    carefully and save this manual for future use.WV-SFV481WV-SFN480    
    						
    							Preface
    About the user manuals There are 3 sets of operating instructions as follows.
    • Operating Instructions (this document): Explains how to perform the settings and how to operate this
    camera.
    • Important Information: Provides information about the cautions required for safely using and installing this
    camera.
    • Installation Guide: Explains how to install and connect devices.
    The screens used in these operating instructions show the case of WV-SFV481. Depending on the model
    used, the screens shown in the explanations may differ to the actual camera screens.
    About notations The following notations are used when describing the functions limited for specified models.
    The functions without the notations are supported by all models.
    : The functions with this notation are available when using the model WV-SFV481.
    : The functions with this notation are available when using the model WV-SFN480.
    Trademarks and registered trademarks •Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer, and ActiveX are either registered
    trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
    • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
    • iPad, iPhone, iPod touch, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other
    countries.
    • Android is a trademark of Google Inc.
    • Firefox is a registered trademark of the Mozilla Foundation.
    • SDXC Logo is a trademark of SD-3C, LLC.
    • All other trademarks identified herein are the property of their respective owners.
    Abbreviations The following abbreviations are used in these operating instructions.
    Microsoft ®
     Windows ®
     8.1 is described as Windows 8.1.
    Microsoft ®
     Windows ®
     8 is described as Windows 8.
    Microsoft ®
     Windows ®
     7 is described as Windows 7.
    Microsoft ®
     Windows Vista ®
     is described as Windows Vista.
    Windows ®
     Internet Explorer ®
     11, Windows ®
     Internet Explorer ®
     10, Windows ®
     Internet Explorer ®
     9, Windows ®
    Internet Explorer ®
     8 and Windows ®
     Internet Explorer ®
     7 are described as Internet Explorer.
    SDXC/SDHC/SD memory card is described as SD card or SD memory card.
    Universal Plug and Play is described as UPnP™.
    2Operating Instructions
    Preface SFV481   SF  N    4 8 0  
    						
    							Viewer softwareIt is necessary to install the viewer software  “Network Camera View 4S ” (ActiveX®
    ) to display images on a PC.
    This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer
    Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
    IMPORTANT
    •The default setting of “Automatic installation” is “On”. Follow the instructions on page 229 when the
    message is displayed on the information bar of the browser.
    • When the  “Live” page is displayed for the first time, the install wizard of the ActiveX control required to
    display images from the camera will be displayed. Follow the instructions of the wizard.
    • When the install wizard is displayed again even after completing the installation of the ActiveX, restart
    the PC.
    • The viewer software used on each PC should be licensed individually. The number of installations of
    the viewer software from the camera can be checked on the [ Upgrade] tab of the  “Maintenance” page
    ( ® page 204). Refer to your dealer for the software licensing.
    Operating Instructions3
    Preface   
    						
    							Table of Contents1 Monitor images on a PC .. ........................................................................ 7
    1.1 Monitor images from a single camera .. ...........................................................................7
    1.2 About live image types .. ................................................................................................... 9
    1.2.1 Type of images that can be displayed according to the image setting .. ...........................9
    1.2.2 About image capture mode .. .......................................................................................... 10
    1.3 Image types .. ................................................................................................................... 11
    1.4 About image types and available functions .. ...............................................................15
    1.4.1 About available resolutions .. .......................................................................................... 16
    1.5 About the “Live” page .. .................................................................................................. 19
    1.6 Monitor images from multiple cameras .. ......................................................................25
    2 Monitor images on a cellular phone/mobile terminal .. .......................27
    2.1 Monitor images on a cellular phone .. ............................................................................27
    2.2 Monitor images on a mobile terminal .. ..........................................................................29
    3 Record images on the SD memory card manually .. ...........................39
    4 Action at an alarm occurrence .. ............................................................ 41
    4.1 Alarm type .. ...................................................................................................................... 41
    4.2 Action at an alarm occurrence .. ..................................................................................... 41
    5 Transmit images onto an FTP server .. .................................................43
    5.1 Transmit an alarm image at an alarm occurrence (Alarm image transmission) .. ................................................................................................................. 43
    5.2 Transmit images at a designated interval or period (FTP periodic image transmission) .. ................................................................................................................. 43
    5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function .. ........................................................................ 44
    6 Display the log list .. ............................................................................... 45
    7 Playback of images on the SD memory card .. ....................................49
    7.1 Playback “JPEG(1)”/“JPEG(2)” images saved to the SD memory card .. ..................49
    7.2 Playback “H.264(1)”/“H.264(2)” images saved to the SD memory card .. ..................52
    8 About the network security .. ................................................................. 55
    8.1 Equipped security functions .. ........................................................................................ 55
    9 Display the setup menu from a PC .. .....................................................56
    9.1 How to display the setup menu .. ................................................................................... 56
    9.2 How to operate the setup menu .. ................................................................................... 58
    9.3 About the setup menu window .. .................................................................................... 60
    10 Configure the basic settings of the camera [Basic] .. .........................62
    10.1 Configure the basic settings [Basic] .. ...........................................................................62
    10.2 Configure the Internet settings [Internet] .. ...................................................................68
    10.3 Configure the settings relating to the SD memory card [SD memory card] .. ............70
    10.4 Access copy images saved on the SD memory card onto the PC [SD memory card images] .. ........................................................................................................................... 76
    10.5 Configure the directory of the PC that images will be downloaded to [Log] .. ..........924Operating Instructions
    Table of Contents 
    						
    							11 Configure the settings relating to images and audio [Image/Audio] .. .................................................................................................... 94
    11.1 Configure the settings relating to the image capture mode [JPEG/H.264] .. ..............94
    11.2 Configure the settings relating to JPEG images [JPEG/H.264] .. ................................95
    11.3 Configure the settings relating to H.264 images [JPEG/H.264] .. ................................97
    11.4 Configure the settings relating to the camera operations [Cam. Function] .. ..........104
    11.5 Configure the settings relating to image adjust, back focus, preset position, privacy zone and VIQS [Image/Position] .. ................................................................................ 106
    11.5.1 Configure the settings relating to image quality (“Image adjust” setup menu) .. ...........107
    11.5.2 Set mask areas .. .......................................................................................................... 112
    11.5.3 Configure the preset positions (Preset position setup menu) .. .....................................115
    11.5.4 Configure the preset positions (Initial position setup menu) .. .......................................117
    11.6 Back focus setting (“Back focus” setup menu) .. .......................................................120
    11.7 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) ............................................................................................................................. 121
    11.8 Configure the VIQS setting .. ........................................................................................ 123
    11.9 Configure the VIQS area .. ............................................................................................. 126
    11.10 Configure the settings relating to audio [Audio] .. .....................................................128
    12 Configure the multi-screen settings [Multi-screen] .. ........................132
    13 Configure the alarm settings [Alarm] .. ...............................................134
    13.1 Configure the settings relating to the alarm action [Alarm] .. ...................................134
    13.2 Configure the settings relating to the alarm output terminal [Alarm] .. ....................136
    13.3 Change the AUX name [Alarm] .. .................................................................................. 136
    13.4 Configure the settings relating to the camera action on alarm occurrence [Alarm] .. .......................................................................................................................... 137
    13.4.1 Configure settings relating to alarm E-mail notifications .. ............................................138
    13.4.2 Configure settings relating to FTP transmissions of alarm images .. ............................139
    13.4.3 Configure settings relating to recording to an SD memory card when an alarm occurs ........................................................................................................................... 141
    13.4.4 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs ........................................................................................................................... 142
    13.4.5 Configure settings relating to HTTP alarm notification when an alarm occurs .. ...........143
    13.4.6 Configure settings relating to camera actions on alarm action .. ...................................143
    13.5 Configure the VMD settings [VMD area] .. ...................................................................144
    13.5.1 Set the VMD areas [VMD area] .. .................................................................................. 147
    13.6 Configuration of the settings relating to alarm notification [Notification] .. ............149
    13.6.1 Configure the settings relating to Panasonic alarm protocol .. ......................................150
    13.6.2 Configure the settings relating to HTTP alarm notification .. .........................................152
    14 Configure the settings relating to the authentication [User mng.] .. ................................................................................................... 154
    14.1 Configure the settings relating to the user authentication [User auth.] .. ................154
    14.2 Configure the settings relating to the host authentication [Host auth.] .. ................155
    14.3 Configure the settings relating to the priority stream [System] .. .............................156
    15 Configuring the network settings [Network] .. ...................................159
    15.1 Configure the network settings [Network] .. ................................................................159
    15.2 Configure advanced network settings [Advanced] .. .................................................163
    15.2.1 Configure the settings related to sending E-mails .. ......................................................164
    15.2.2 Configure the settings related to FTP transmission .. ...................................................166
    15.2.3 Configure the settings relating to the NTP server .. ......................................................170
    15.2.4 Configure the UPnP settings .. ...................................................................................... 172Operating Instructions5
    Table of Contents 
    						
    							15.2.5 Configure the HTTPS settings ...................................................................................... 173
    15.2.6 Configure the settings relating to DDNS .. ....................................................................175
    15.2.7 Configure the settings relating to SNMP .. ....................................................................175
    15.2.8 Configure the Diffserv settings .. ................................................................................... 176
    15.3 How to configure HTTPS settings .. ............................................................................. 177
    15.3.1 Generation of the CRT key (SSL encryption key) .. ......................................................178
    15.3.2 Generation of the self-signed certificate (security certificate) .. .....................................179
    15.3.3 Generation of CSR (Certificate Signing Request) .. ......................................................181
    15.3.4 Installation of the server certificate .. ............................................................................. 182
    15.3.5 Configuration of the connection protocol .. ....................................................................183
    15.4 Access the camera using the HTTPS protocol .. ........................................................184
    15.4.1 Install the security certificate .. ...................................................................................... 184
    15.5 How to configure the settings relating to DDNS .. ......................................................191
    15.5.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) .. ......192
    15.5.2 When using the “Viewnetcam.com” service .. ...............................................................193
    15.5.3 Procedure to register information for the “Viewnetcam.com” service .. .........................194
    15.5.4 Checking the information registered for the “Viewnetcam.com” service .. ....................195
    15.5.5 When using “Dynamic DNS Update” .. ..........................................................................195
    15.5.6 When using “Dynamic DNS Update(DHCP)” .. .............................................................196
    16 Configure the settings relating to the schedules [Schedule] .. ........197
    16.1 How to set the schedules .. ........................................................................................... 200
    16.2 How to delete the set schedule .. .................................................................................. 202
    17 Maintenance of the camera [Maintenance] .. ......................................204
    17.1 Check the system log [System log] .. ...........................................................................204
    17.2 Upgrade the firmware [Upgrade] .. ............................................................................... 204
    17.3 Check the status [Status] .. ........................................................................................... 206
    17.4 Reset the settings/Reboot the camera [Default reset] .. .............................................207
    17.5 Settings data/backing up or restoring logs [Data] .. ...................................................208
    18 Using the CD-ROM .. ............................................................................. 211
    18.1 About the CD launcher .. ............................................................................................... 211
    18.2 Installing Panasonic “IP Setting Software” .. ..............................................................212
    18.3 Installing the manuals .. ................................................................................................ 213
    18.4 Installing the Viewer software .. .................................................................................... 213
    18.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” .. ..................................................................................................................... 214
    19 About the displayed system log .. .......................................................217
    20 Troubleshooting .. ................................................................................. 221
    21 Directory structure of drive B .. ........................................................... 2316Operating Instructions
    Table of Contents 
    						
    							1   Monitor images on a PCThe following are descriptions of how to monitor images from the camera on a PC.
    1.1  Monitor images from a single camera 1.Start up the web browser.
    2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the
    browser.
    • Example when entering an IPv4 address:  http://URL registered using IPv4 address
    http://192.168.0.10/
    • Example when entering an IPv6 address:  http://[URL registered using IPv6 address]
    http://[2001:db8::10]/
    
    
    IMPORTANT •When the HTTP port number is changed from  “80”, enter  “http://IP address of the camera + :  (colon)
    + port number” in the address box of the browser. (Example: http://192.168.0.11:8080)
    • When the PC is in a local network, configure the proxy server setting of the web browser (under
    [ Internet Options...] under [ Tools] of the menu bar) to bypass the proxy server for the local address.
    Note
    •Refer to page 184 for further information about the case in which “HTTPS” is selected for
    “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page ( ®page 159).
    Operating Instructions7
    1 Monitor images on a PC     
    						
    							3.Press the [Enter] key on the keyboard.
    → The “Live” page will be displayed. Refer to page 19 for further information about the “Live” page.
    When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live
    images for the user name and password entries. The default user name and password are as follows.
    User name: admin
    Password: 12345
    IMPORTANT
    •To enhance the security, change the password for the user name  “admin”. It is recommended to change
    this password periodically.
    • When displaying multiple H.264 images on a PC, images may not be displayed depending on the
    performance of the PC.
    Note
    •The maximum number of concurrent access user is 14 including users who is receiving H.264 images
    and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit
    rate)”  and “Max bit rate  (per client) ”, the maximum concurrent access number may be 14 or less users.
    When 14 users are concurrently accessing, the access limit message will be displayed for users who
    subsequently attempt to access. When  “Multicast” is selected for  “Transmission type” of “H.264”, only
    the first user who accessed to monitor H.264 images will be included in the maximum number. The
    second and subsequent users who are monitoring H.264 images will not be included in the maximum
    number.
    • When “On” is selected for “H.264 transmission” ( ®page 99), H.264 images will be displayed. When
    “Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when
    “On” is selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be
    limited to 5fps.
    • The refresh interval may become longer depending on a network environment, PC performance,
    photographic subject, access traffic, etc.
    
    When “On” is selected for “H.264 transmission”
    max. 5fps
    When “Off” is selected for “H.264 transmission”
    Becomes as follows depending on the setting for “Image capture mode”.
    – 4M Fisheye: max. 30fps
    8Operating Instructions
    1 Monitor images on a PC    
    						
    							–9M Fisheye/Double Panorama/Panorama/Quad PTZ/Single PTZ/4M Fisheye + Double
    Panorama/4M Fisheye + Panorama/4M Fisheye + Quad PTZ: max. 15fps
    – 8M Fisheye + Double Panorama/8M Fisheye + Panorama/8M Fisheye + Quad PTZ: max. 6fps
    Note that JPEG images cannot be displayed when Quad stream is selected.
    1.2  About live image types The type of images displayed on the “Live” page can be selected using “Image capture mode” on the [JPEG/
    H.264] tab of the “Image/Audio” page of the setup menu. ( ®page 94)
    Configure the type, operation, and resolution of live images on this section.
    1.2.1   Type of images that can be displayed according to the image
    setting There are 3 types of settings for Image capture mode: “1 Monitor”, “2 Monitor”, and “Quad stream”. The type
    of images that can be displayed and the supported mounting positions differ for each type. Check which images
    can be displayed in the following table.
    Refer to page 10 for further information about “Image capture mode”.
    Refer to page 11 for information about each image.Image capture mode typeImage capture modeImage typesMounting positions1 Monitor
    This type transmits 1
    type of image.9M Fisheye
    4M FisheyeFisheyeceiling, wallDouble PanoramaDouble PanoramaceilingPanoramaPanoramawall *1Quad PTZQuad PTZceiling, wallSingle PTZSingle PTZceiling, wall2 Monitor
    This type transmits 2
    types of images.8M Fisheye + Double
    Panorama
    4M Fisheye + Double
    PanoramaFisheye, Double
    Panoramaceiling8M Fisheye + Panorama
    4M Fisheye + PanoramaFisheye, Panoramawall *18M Fisheye + Quad PTZ
    4M Fisheye + Quad PTZFisheye, Quad PTZceiling, wallQuad stream
    This type transmits 4
    types of images with H.
    264 and can also
    transmit a single screen
    image containing the 4
    types of images
    combined together.Quad streamQuad stream (each
    stream with Single PTZ ),
    Quad PTZceilingOperating Instructions9
    1 Monitor images on a PC 
    						
    							*1Ceiling mounting may also be possible depending on the mounting conditions.
    1.2.2  About image capture mode The maximum image capture size that can be configured is 9 megapixel (2992(H)x2992(V)).
    The following types of images can be transmitted by each mode.
    Image capture modeDescription9M FisheyeFisheye images are transmitted. (Max. 15fps)
    The maximum image capture size that can be configured is 9 megapixel (2992
    (H)x2992(V)).4M FisheyeFisheye images are transmitted. (Max. 30fps)
    The maximum image capture size that can be configured is 4 megapixel (2048
    (H)x2048(V)).Double PanoramaDouble Panorama images are transmitted. (Max. 15fps)
    The maximum image capture size that can be configured is 3.5 megapixel (2560
    (H)x1440(V)).PanoramaPanorama images are transmitted. (Max. 15fps)
    The maximum image capture size that can be configured is 3.5 megapixel (2560
    (H)x1440(V)).Quad PTZQuad PTZ images are transmitted. (Max. 15fps)
    The maximum image capture size that can be configured is 5 megapixel (2560
    (H)x1920(V)).Single PTZSingle PTZ images are transmitted. (Max. 15fps)
    The maximum image capture size that can be configured is 5 megapixel (2560
    (H)x1920(V)).8M Fisheye +
    Double PanoramaFisheye images and Double Panorama can be transmitted at the same time. (Max.
    7.5fps)
    The maximum image capture size that can be configured for Fisheye images is 8
    megapixel  (2816(H)x2816( V)), and for Double Panorama images is 1 megapixel  (1280
    (H)x720(V)).4M Fisheye +
    Double PanoramaFisheye images and  Double Panorama images can be transmitted at the same time. 
    (Max. 15fps)
    The maximum image capture size that can be configured for Fisheye images is 4
    megapixel  (2048(H)x2048( V)), and for Double Panorama images is 1 megapixel  (1280
    (H)x720(V)).8M Fisheye +
    PanoramaFisheye images and Panorama images can be transmitted at the same time. (Max.
    7.5fps)
    The maximum image capture size that can be configured for Fisheye images is 8
    megapixel (2816(H)x2816(V)), and for Panorama images is 1 megapixel (1280
    (H)x720(V)).10Operating Instructions
    1 Monitor images on a PC  
    						
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