Panasonic Network Camera Kx Hcm280a Installation Troubleshooting Information Manual

Installation/Troubleshooting
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Note
 When users other than an administrator are accessing the camera, 
[Setup] and [Maintenance] tab will not be displayed. Additionally, When 
[Do not permit access from guest users] is set on the Security: 
Administrator page, [Login] tab will not be displayed.
 If [View Multi-Camera page] or [View Buffered Image page] is not 
permitted on the General User page, [Multi-Camera] or [Buffered...

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Security Warning window
To view a video (Motion JPEG), ActiveX® Controls must be installed. When trying 
to display a video for the first time, Security Warning window will be displayed. 
When using Windows 2000 or Windows XP, log in as an administrator to install it.
If you cannot install ActiveX Controls or you cannot see the video 
in the Internet Explorer
 Click [Tools][Internet Options][Security] tab and click [Custom level] on 
the web browser. 
(1) Check Prompt in...

Installation/Troubleshooting
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Security Warning window on Microsoft Windows XP Service Pack 2
To view a video (Motion JPEG), ActiveX Controls must be installed.
Follow the steps shown below to install ActiveX Controls.
1.Click the warning displayed above the tabs, and click [Install ActiveX 
Control...].
2.Click [Install].
Network Camera
ZoomFocusProgram PresetScan
Pan / Tilt
640X480320X240∗Resolution
STD -+...

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1.13 Mounting
Two ways of mounting are shown in this section. MAC Address and Serial Number 
are indicated on the bottom of the camera. Record both of them for future 
reference. They are indispensable for setting network parameters after mounting 
the camera and for future customer servicing
Note
 Mounting and cabling instructions described in this Operating Instructions 
follow generally accepted guidelines suitable for residential installations. In 
some areas,...

Installation/Troubleshooting
[For assistance, please call: 1-800-272-7033]                                 35
1.13.2 Mounting on the Ceiling
Mount the camera at an even place where vibrations etc. are few. Set the Tilt range 
to [On the ceiling] on Camera Setup window (see page 65 of the Operating 
Instructions on the Setup CD-ROM). Two ways of wiring can be considered; wiring 
through a hole made in the ceiling or wiring without making a hole for a cable in the 
ceiling. Select either one of the two....

Installation/Troubleshooting
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2.Make a hole for a cable.
3.Fix the rubbers and dents on the camera to the Ceiling Plate A and fix them 
firmly
 Tighten the plate using a coin or similar object until the camera is secure.
4.Fix the Ceiling Plate A to the Ceiling Plate B and fix them firmly with Screws A.
Hole for a cable: 25 mm (1 inch)
65 mm (2.5 inches)
Fit the four rubbers in place.
Fit the two dents 
in place.
Fit the hooks to the holes and move
in the counterclockwise direction.
Screws A
(2...

Installation/Troubleshooting
[For assistance, please call: 1-800-272-7033]                                 37
Note
Install the camera so that the connecting part comes to the front.
5.Connect all necessary cables (AC adaptor cord, Ethernet cable, video cable, 
etc.) and fix the Ceiling Mounting Cover. Adjust the l of the main unit to the 
l of the Ceiling Mounting Cover.
 Be careful not to nip the cable etc.
6.Move the Ceiling Mounting Cover in the clockwise direction until the  of it fits 
to the l of...

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A Ceiling Mounting example (making holes in mortar or concrete 
ceilings)
1.Fit the Ceiling Plate B to the mounting position and put marks.
2.Make holes at the marks and put plastic plugs (customer provided) into them.
Note
When drilling into mortar, be careful of pieces of mortar which may become 
loose and fall.
3.Mount the camera.
Soft hammer
Drill for concrete 
(in case of tile, 
use a drill for tile)
Plastic plug
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Installation/Troubleshooting
[For assistance, please call: 1-800-272-7033]                                 39
2 Troubleshooting
The Panasonic Network Camera support website http://panasonic.co.jp/pcc/
products/en/netwkcam/ includes various technical information other than the contents 
in this troubleshooting section. Access it if problems occur.
2.1 Indicator Error Codes
ProblemCause and Remedy
Indicator lights 
or blinks orange.Ethernet cable is not connected properly.
Connect the Ethernet cable...

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Indicator does 
not light up.Indicator display is disabled.
Check if the indicator control is disabled (see page 107 of the 
Operating Instructions on the Setup CD-ROM).
Confirm that the standard AC adaptor PSLP1242 (Order No. 
PSLP1242Y) is being used.
Indicator 
continues 
blinking red.The camera may be malfunctioning.
If you cannot access the camera, the camera may be 
malfunctioning. Call our customer call center. Problem Cause and Remedy
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