Panasonic Network Camera BB-HCM403A Getting Started Manual

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7 Other Information
7.1 FACTORY DEFAULT RESET Button
There is a FACTORY DEFAULT RESET button on the side of the camera.
Pressing the FACTORY DEFAULT RESET button resets the camera to factory 
default. If you lose your user name and password, use this button to reset the 
camera.
 To reset the camera, press the FACTORY DEFAULT RESET button for 1 
second when the camera is on.
 The indicator blinks orange, and then turns off for 5 seconds.
Note
 The internal clock will not be reset, but the time format will return to AM/PM 
mode. To change it to 24-h format, see page 67. 
 See page 166 for the default settings.
 All buffered images on the internal memory are deleted when resetting the 
camera to factory default. The buffered images on the SD memory card are not 
deleted.
 If the camera is reset to default, all alarm logs are deleted.
 The process of resetting to default takes about 1 minute. During that time, do 
not turn the power off.
FACTORY DEFAULT RESET button 
(Press the button with a pointed object) 
						

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7.2 Cleaning
After turning off the camera (see page 10), clean the camera. If the lens cover has 
the dust, image quality may decrease. After taking away the dust on it, wipe it with 
a dry cloth.
Note
 Do not use alcohol, polishing powder, cleanser, benzine, thinner, wax, 
petroleum products or hot water to wipe the camera. Also avoid glass cleaner, 
pesticide or hair spray. They may cause change in the shape or color.
 Do not directly touch the lens cover. Your fingerprints can cause the image to 
be out of focus. 
						

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7.3 Setting an IP Address on Your PC
Your PCs IP address can be assigned by following the procedures below.
1.Display the TCP/IP Properties window.
 The steps are different depending on your OS. 
 When using Windows XP and Windows 2000, log in as an administrator 
to access the TCP/IP Properties window.
2.Enter the IP address and subnet mask.
3.Click [OK].
 In Windows Me or Windows 98SE, the PC needs to be restarted to enable 
the settings.
Local IP Address
A local IP address is a network ID that is not used on the Internet. Local IP 
Addresses are classified into Class A, Class B and Class C, as shown below. Set 
an IP address within the range specified in the class corresponding to your local 
network.OS Steps
Windows XP [Start] ( [Settings]) [Control Panel] [Network and 
Internet Connections] [Network Connections] [Local Area 
Connection] in use [Properties] Select Internet Protocol 
[TCP/IP] [Properties] [Use the following IP address]
Windows 2000 [Start] [Settings] [Control Panel] [Network and Dial-up 
Connections] [Local Area Connection] in use
[Properties] Select Internet Protocol [TCP/IP]
[Properties] [Use the following IP address]
Windows Me, 
Windows 98SE[Start] [Settings] [Control Panel] [Network] Select 
[TCP/IP] with adaptor in use [Properties] [IP Address]
[Specify an IP address]
Class Subnet Mask Local IP Address
Class A 255. 0. 0. 0 10. 0. 0. 1 — 10. 255. 255. 254
Class B 255. 255. 0. 0 172. 16. 0. 1 — 172. 31. 255. 254
Class C 255. 255. 255. 0 192. 168. 0. 1 — 192. 168. 0. 254 
						

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7.4 Using Setup Program
The Setup Program can be used for the following purposes.
 Finding the IP address and port number of the camera connected to your 
network.
 Setting up the camera automatically.
 Setting up the camera name manually. Also, setting up to a Static or a DHCP 
setting.
 Disabling IPsec.
 Displaying the Setup page.
Finding the camera
1.
Insert the CD-ROM into the CD-ROM drive of your PC.
 If the Panasonic Network Camera Setup window does not appear, click 
setup.exe on the CD-ROM.
2.Click [Camera Setup].
Displays version information about 
this program.
Sets up the camera.
Displays the camera manuals. 
If your PC does not have Adobe
® 
Acrobat® Reader®, install it from 
the Adobe Reader website.
Installs the Network Camera 
Recorder Single Camera Version.
Closes the Setup Program. 
						

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 If the following dialog box is displayed, click [Unblock].
 You can find the camera IP address and port number by looking up the 
MAC address of your camera.
IPv4 Information
IPv6 Information
Note
 When trying to find multiple cameras, the MAC address on the bottom of 
the camera verifies which camera you are setting up.
 See page 159 for details about setup from the MAC address.
Camera 
Status
Camera 
List window
Displays IPv4 or 
IPv6 information. Por t 
No. MAC 
Address
IP 
Address 
						

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Automatic Setup (Local or Internet Access) or Manual Setup
1.
Click [Execute] on the Camera List window shown on page 157.
2.Click the corresponding button.
Note
 See Getting Started for local and Internet access setup.
Manual Setup window
Set up each parameter referring to page 40—page 42.
 If more than 20 minutes have passed since the camera was turned on, the 
camera cannot be set up from the Setup Program. If the camera cannot 
be set up, restart the camera.Sets up the camera to view on 
the LAN.
Sets up the Internet access to 
the camera.
Manually sets up the camera.
Disables IPsec. If disabled, the 
button is displayed gray.
Displays the Setup page (see 
page 35). 
						

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 If Camera setup completed is displayed, click [Close] to finish the 
Manual Setup.
3.Close all Setup windows.
Setting up the Camera Using the MAC Address on the Setup 
Program
The Setup Program may not list any cameras due to your firewall or antivirus 
software settings on your PC. If you cannot disable your firewall or antivirus 
software, you can set up the camera using the camera MAC address as shown 
below.
1.Enter the camera MAC address in the data field, and click [Set up camera].
Note
 The cameras MAC address can be found on the sticker affixed to the 
bottom of the camera (see page 9).
2.After confirming the network settings, click [OK].
 After about a minute, the Security: Administrator page is displayed. 
						

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3.Enter the user name and password, and click [Save].
4.The Enter Network Password window is displayed. Enter the user name and 
password that you set above, and click [OK].
5.When the Single Camera page is displayed, the setup is complete.
 If a Security Warning window is displayed, click [Yes] (see page 17).
 See page 18 for Security Warning window when using Microsoft Windows 
XP Service Pack 2. 
						

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Note
 See page 15 for the Single Camera page.
 If you will enable Internet access to the camera, follow the procedures 
below.
 When you are using a router that supports UPnP™
1.Enable the Auto Port Forwarding feature on the UPnP page (see page 
57)
2.Register with the DynamicDNS service on the DynamicDNS page 
(see page 60)
3.Confirm that the camera can be accessed from the Internet (see page 
11). If you cannot access the camera, see page 10 of Troubleshooting 
on the CD-ROM.
 When you are using a router that does not support UPnP™
Follow the procedures shown on page 58. 
						

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7.5 Setting Your PC
7.5.1 Setting Proxy Server Settings on a Web Browser 
If a proxy server is not used, these settings are not required. If you are using a 
proxy server, perform the proxy server settings below.
 To communicate with a camera installed within a LAN, changing the web 
browser settings is recommended.
 The firewall of a proxy server in a corporate environment may prevent access 
to the camera. Consult your network administrator.
Note
 A proxy server is used to protect your network when connected to the Internet.
 The video and audio features cannot be used when the camera is accessed 
through a proxy server requiring authentication.
 If the camera is accessed via a proxy server, problems may occur. Consult your 
network administrator before installing the camera.
 If the camera is accessed via a proxy server, the refresh interval may be 
increased.
How to Set Proxy Server Settings
1.
Start up Internet Explorer. (The example is Internet Explorer 6.0.)
2.Click [Tools] [Internet Options...].