Panasonic Network Camera BB-HCM403A Getting Started Manual

							Getting Started
Network Camera
Model No. BB-HCM403A 
(PoE Ready)
Connect the Ethernet cable (customer-provided) to the camera.
Note
• Your PoE hub must be connected to the router. Refer to the manuals of the PoE hub for the instructions of the connection. Addi tionally, these instructions assume your PC is 
already connected to the Internet and your  network includes a router that is UPnP™ (Universal Plug and Play) compliant.
Connect the Ethernet cable (customer-provided) to your PoE hub.
• If the cameras indicator does not light green,  see pages 5-6 of the Troubleshooting on the CD-ROM.
• A noise can be heard during tilt operation. This is normal.
Note
• Use a 4-pair UTP/STP cable.
• Do not use a relay connector or a hub between the camera and the PoE hub. These  devices may disturb the data or electricity transmission.
• If the PoE hub has indicators, the indicator lights on as shown in table below.
• If the PoE hub is turned off or power supply  is temporarily cut off by the disconnection 
of the Ethernet cable, it may take time for the PoE hubs indicators to light green.
• The indicator display differs depending on manufacturers, refer to the manuals of the 
PoE hub.
Ethernet (LAN) port
A straight Cat5 Ethernet cable 
(customer-provided)
To your PoE hub
Ethernet 
ports
To the power supply
A straight Cat5 Ethernet cable 
(customer-provided)To your router
To the camera
Indicator
LINKPoE Description
Turns on when the data is transmitted from the camera. Turns on when the electricity is supplied to the camera.
© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.
PQQX15557ZA  KK0606JT0
Please read the Important Information before using.
Complete Operating Instructions are included on the 
enclosed CD-ROM.
•This Getting Started  manual explains how to connect and set up the 
camera.
• Refer to the  Operating Instructions  on the CD-ROM  for details regarding 
the cameras features.
• See  Troubleshooting  manual on the CD-ROM if you cannot complete the 
setup.
• Refer to the  Installation Guide  for mounting.
Trademarks
• Adobe, Acrobat and Reader are either registered trademarks or trademarks of 
Adobe Systems Incorporated in the United States and/or other countries.
• Microsoft, Windows and ActiveX are either registered trademarks or trademarks of 
Microsoft Corporation in the United States and/or other countries.
• This software is based in part on the work of the Independent JPEG Group.
• Screen shots reprinted with permission from Microsoft Corporation.
• All other trademarks identified herein are the property of their respective owners.
Abbreviations
• UPnP is the abbreviation for Universal Plug and Play.
• Network Camera is called Camera in this manual.
• Setup CD-ROM is called CD-ROM in this manual.
1.Connect the camera, and turn the camera on.
Connect the camera to your PoE (Power over Ethernet) hub using a straight Cat5 Ethernet cable (customer-provided) to set up t he camera.
• Before you begin the installation, the UPnP™ feature in your router needs to be enabled. Usually, the default setting disables this feature. For more info, please visit, 
http://panasonic.co.jp/pcc/products/en/netwkcam/  or contact your routers manufacturer.
Indoor Ceiling Use Only
PoE User: See below.
AC Adaptor (Model No. BB-HCA2A: Option) User: Go to page 2.
PoE User 
						

							1.Connect the camera, and turn the camera on.
Connect the camera to your router using a straight Cat5 Ethernet cable (customer-provided) to set up the camera.
• Before you begin the installation, the UPnP™ feature in your router needs to be enabled. Usually, the default setting disables this feature. For more info, please visit, 
http://panasonic.co.jp/pcc/products/en/netwkcam/ or contact your routers manufacturer.
2
AC Adaptor (Model No. BB-HCA2A: Option) User
Connect the Ethernet cable (customer-provided) to the 
camera.
Note
• These instructions assume your PC is already connected to the Internet and 
your network includes a router that is UPnP™ (Universal Plug and Play) 
compliant.
Connect the Ethernet cable (customer-provided) to your 
router.
Ethernet (LAN) port
Ethernet cable 
(customer-provided)
To your router
LAN ports
WAN port
To the power supply
To the camera
A straight Cat5 Ethernet cable 
(customer-provided)To your modem
To your PC
Connect the AC adaptor cord to the DC IN jack, and plug the 
AC cord into the outlet.
• When you operate the camera, the power outlet should be near the camera and 
easily accessible.
• Use only specified Panasonic AC adaptor  
(Model No. BB-HCA2A: Option).
• If the cameras indicator does not light green, see pages 3-4 of Troubleshooting 
on the CD-ROM.
• A noise can be heard during tilt operation. This is normal.
DC IN jack
AC adaptor 
(Model No. BB-HCA2A: Option)To the outlet
AC cord
AC adaptor cord
2.Setting up the Camera to View on the LAN.
Important
• To avoid any possible problems, temporarily disable any firewall 
or antivirus software.
• This procedure explains installation of the camera on the same 
network as your PC.
• Before proceeding, close your web browser.
• See page 156 of the Operating Instructions on the CD-ROM for 
details about CD-ROM.
Insert the CD-ROM into the CD-ROM drive of the PC.
If the Network Camera Setup window is not displayed automatically, 
double-click the Setup.exe file on the CD-ROM.
Click [Camera Setup].
• If a Windows Security Alert is displayed, click [Unblock].
Displays version information 
about this program.
Displays the camera manuals.
If your PC does not have Adobe
® 
Acrobat® Reader®, download it 
from the Adobe Reader website. Sets up the camera.
Installs Network Camera 
Recorder Single Camera Version. 
(See About Installation of 
Network Camera Recorder Single 
Camera Version on page 4)
Closes the Setup Program. 
						

							Select the camera to set up and click [Execute].
• This program searches for the cameras that are connected to the router and 
displays their MAC Addresses, IP addresses and Port Numbers.
• The MAC Address (see page 9 of the Operating Instructions on the CD-ROM) 
on the bottom of the camera shows which camera you select on the camera list 
window.
Note
• If the indicator does not light green, check the connection (see page 1).
• If more than 20 minutes have passed since the camera was turned on, the 
camera cannot be set up from the Setup Program. In this situation, turn the 
camera off, and turn the camera on again.
• The Setup Program may not list any cameras due to your firewall or antivirus 
software settings on your PC. If you cannot disable your firewall or antivirus 
software, you can set up the camera by entering the camera MAC address on 
the following window. The cameras MAC address can be found on the label 
affixed to the bottom of each camera. See page 9 of the Operating Instructions 
on the CD-ROM for details. 
Click [Automatic Setup (Local Access Only)].
• To configure the network by Static or DHCP, click [Manual Setup].
See page 156 of the Operating Instructions on the CD-ROM for manual setup.
Enter the user name and password, and click [Save].
• The password must be different from the user name.
• Make a note of the user name and password for the reminder.
.. .
Camera List window
Displays IPv4 or
IPv6 information. IP
Address MAC 
AddressPort 
No.Camera 
Status
The Enter Network Password window is displayed. Enter 
the user name and password that were set, and click [OK].
When the Single Camera page is displayed, setup is 
complete.
• If the Security Warning window is displayed when installing ActiveX® 
Controls, click [Yes].
• To install ActiveX Controls on Microsoft
® Windows® XP Service Pack 
2, see Security Warning window on Microsoft Windows XP Service 
Pack 2 below.
Note
• If the camera cannot be accessed, see page 9 of Troubleshooting on the CD-
ROM.
• To ensure that the most current image is displayed, Internet Explorer should 
be configured as follows. This will not have a negative effect on normal use.
1. While viewing any website, click [Tools] → [Internet Options].
2. In the section Temporary Internet Files, click [Settings] and check [Every 
visit to the page].
To enable Internet access to the camera
Click [Next] to set up the Internet access to the camera and 
go to page 4.
• If you do not allow Internet access, click [Cancel], and see page 15 of the 
Operating Instructions on the CD-ROM.
.. .
Security Warning window on Microsoft Windows XP Service Pack 2
To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be installed.
Follow the steps below to install ActiveX Controls.
Click the warning displayed above the tabs, and click [Install 
ActiveX Control...].Click [Install].
********
3 
						

							3.Setting up Internet Access to the Camera.
By registering with the Viewnetcam.com FREE DynamicDNS service, 
you can create a personalized web address at which your cameras live 
video can always be found on the Internet. For detailed information, 
access http://www.viewnetcam.com .
Click [Automatic Setup (Internet Access)].
Sets up the camera to view on the LAN.
Sets up the Internet access to the 
camera.
Manually sets up the camera.
Disables IPsec. If disabled, the button is 
displayed gray.
Displays the Setup page 
(see page 35 of the Operating 
Instructions on the CD-ROM).
The Enter Network Password window is displayed. Enter the 
user name and password that were set, and click [OK].
When using a router that supports UPnP
™, check [Enable]. 
When using a router that does not support UPnP™, check 
[Disable]. Then click [Next>].
• Check if your router supports UPnP™ referring to the routers 
manual. If UPnP™ is not supported, the router has to be manually 
configured for port forwarding. Refer to the routers manual and 
the explanations section on pages 58-59 of the Operating 
Instructions on the CD-ROM for instruction on how to do it.
• If you select [Disable], skip to step  .
Note
• On some routers, the UPnP™ feature is disabled by default. Enable your 
routers UPnP™ feature following the router manual before you set up the 
camera. See the Panasonic Network Camera support website at 
http://panasonic.co.jp/pcc/products/en/netwkcam/  for details.
• If a maximum idle time is set in PPPoE or PPTP connection with your ISP,  disable it on the router. See the router manual for details.
To register with the Viewnetcam.com FREE DynamicDNS 
service, check [Register with Viewnetcam.com] and click 
[Next>].
• If you selected [Do not register with Viewnetcam.com], skip to step  .
The Enter Network Password window is displayed. Enter 
the user name and password that were set, and click [OK].
The Viewnetcam.com FREE DynamicDNS service 
website is displayed. Follow the displayed instructions for 
registration.
• If the message Failed to configure the  routers Port Forwarding by UPnP is 
displayed, your router may not support UPnP™ or UPnP™ is not enabled. 
Enable your routers UPnP™ or set Port Forwarding manually following the 
routers manual, and try Automatic Setup again. For more information about 
setting up a router, refer to the Panasonic Network Camera support website at 
http://panasonic.co.jp/pcc/products/en/netwkcam/  
• If the message Failed to register with Viewnetcam.com. is displayed, con-
firm that the router is connected to the Internet.
When Setup completed is displayed, make a note of the 
URL and click [To Single Camera page].
• When [Enable] was selected at step  . • When [Disable] was selected at step 
.
Note
• The port number must be specified at the end of the camera URL.For example
Using port 80:
http://(Cameraname).viewnetcam.com  or http://IP Address
Using any other port:
http://(Cameraname).viewnetcam.com:Port Number  or
http://IP Address:Port Number
• Make a note of the URL for the camera.
• The URL for the local network access may be different from the one set up on  the previous page. Make a note of the URL here again.
When the Single Camera page is displayed, the network 
setup is complete.
Note
• If the camera cannot be accessed, see page 9 of the Troubleshooting on the 
CD-ROM.
• To ensure that the most current image is displayed, Internet Explorer should  be configured as follows. This will not have a negative effect on normal use.
1. While viewing any website, click [Tools]  →  [Internet Options].
2. In the section Temporary Internet Files, click [Settings] and check [Every  visit to the page].
Click [Date and Time] on the Setup page to set the time 
(see page 67 of the Operating Instructions on the CD-ROM).
Registration with the Viewnetcam.com FREE 
DynamicDNS service
4
About Installation of Network Camera Recorder Single Camera Version
The CD-ROM includes a single camera version of Panasonics Network Camera Recorder software. Select the Manual link on the Ne twork Camera Setup 
window for details about the installation and operation of this software.
Note
• This software is compatible with Microsoft Windows XP Professional Edition and Windows 2000 (Service Pack 2 or later).
• Camera registration is restricted to only 1 camera.
• Support services are not available for the single camera version.
Click [Network Camera Recorder Si ngle Camera Version Installation].
Follow the instructions displayed on the windows to install the software.
After the installation,    is displayed on the desktop. Double-clicking the icon starts the software. 
						

							Installation Guide
(For Professional Installers)
Network Camera
Model No.BB-HCM403A(PoE Ready)
•
Installation Procedures
After preparing the Ethernet cable that has enough length, mount the cam\
era.
The camera can be viewed in the least light requirement at 3 lx (defaul\
t). Use supplemental lighting for the dimly lit places. 
The camera can be viewed in the least of 0.2 lx in the color night view \
mode (see page 70 of the Operating Instructions on 
the CD-ROM), which may increase the refresh interval.
Mounting and cabling instructions described in this Installation Guide f\
ollow generally accepted guidelines suitable for residential 
installations. In some areas, commercial and industrial installations ar\
e regulated by local or state ordinances. For such inst allations, 
contact your local building department or building inspector for more de\
tails.
© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.
PQQX15558ZAKK0606JT0
Two ways of wiring the cables (Ethernet cable, AC adaptor 
cord, etc.) can be considered; wiring through a hole made 
in the ceiling or wiring without making a hole in the ceiling. 
Select either one of the two.
Mounting on the Ceiling
Wiring through a hole made in the ceiling Mounting Reference Diagram (Bottom View)
1Attach the Safety Wire to the camera with Screw B and 
Washer (S).
Adjust the position and direction of the camera while you confirm that 
images are displayed on the monitor as you imaged.
Attach the camera.Attach the camera firmly when mounting on the ceiling.
Indoor Ceiling Use Only
Adjust the position and 
direction of the camera.
Note
Screw B
Safety Wire
Washer (S)
R 100 mm
(3 15/16 inches)
    25 mm
(1 inch)
Hole for wiring cables
65 mm
(2 9/16 inches)
 Please read the Important Information before using.
 Network Camera is called Camera in this manual.
 Setup CD-ROM is called CD-ROM in this manual.
 Installation and wiring should be performed by a professional installer.\
 Install the camera after camera is connected and setup is finished follo\
wing the Getting Started guide.
Camera Direction
Ceiling Plate B
Necessary Installation 
Range

 Make sure to mount the camera firmly on the ceiling.
 Do not mount the camera on a weak ceiling.
 It is necessary to attach the Safety Wire so that the camera does 
not fall.
  The Ceiling Mounting Cover should be removed when removing 
the SD memory card (see page 127 of the Operating Instructions 
on the CD-ROM).
  The camera is intended for indoor ceiling use only. Prolonged 
exposure to direct sunlight or halogen light may damage CCD.
  The cameras MAC address and serial number are printed on the 
bottom of the camera. They are needed in order for camera 
configuration and maintenance. Record both of them for before 
mounting the camera. 
						

							1
2
12
65 mm 
(2 9/16 inches)Hole for cables
     25 mm (1 inch)
Hook for AC adaptor cord
Fit the two dents 
in place.
Attach provisionally with 
Screws A.
Screws A (2 pcs.)
Adjust the    of the main 
unit to the    of the Ceiling 
Mounting Cover.Move the Ceiling Mounting 
Cover in the clockwise 
direction until the    of it fits 
to the    of the main unit.
Be careful not to nip cables etc.
When removing the Ceiling Mounting Cover, move it in the 
counterclockwise direction. Adjust both    and let down the 
Ceiling Mounting Cover.
Drill for concrete 
(in case of tile, 
use a drill for tile)
Note
1
2
3
3
56 8




Make a hole for cables.Make a     25 mm (1 inch) 
hole where is 65 mm 
(2 9/16 inches) away from 
the center in the plate.
4
Attach Ceiling Plate A to Ceiling Plate B.
7Adjust the camera direction, and attach the camera firmly. Attach the Ceiling Mounting Cover.
9Slacken the Safety Wire and attach it to the ceiling with 
Screw C and Washer (L).
Follow the previous steps 1, 2, 4, 5, 6, 7, 8 and 9. Making a hole 
is not necessary.
Remove the tab of Ceiling Mounting Cover and wire 
through the notch.

Fit Ceiling Plate B to the mounting position 
and put marks.
Make holes at the marks and put anchors 
(customer-provided) into them.
Mount the camera.
Note
Connect the necessary cables to the camera, referring to 
Getting Started.
Circle Tab (2 places)
Fit the circle of the tabs to the 
circle of the holes, and then 
turn the camera clockwise 
until the tab hits the stopper.
1
2
Adjust the camera direction.
Attach firmly with Screws A.40
If the AC adaptor will be used, hook the AC adaptor 
cord onto the Hook for AC adaptor cord.
Keep more than 100 mm 
(3 15/16 inches) off the wall 
or other obstacles.
Camera direction
100 mm 
(3 15/16 
inches)
Screws C (4 pcs.)
(Length: 20 mm [13/16 inches],     4.0 mm [3/16 inches])
2

Attach Ceiling Plate B more than 100 mm (3 15/16 inches) off 
the wall or other obstacles from its center.
Attach Ceiling Plate B to the ceiling with Screws C.
Make sure the camera is firmly mounted on a beam of wood 
(25 mm [1 inch] and greater) etc. 
When there is no beam, apply a board on the other side of the 
ceiling to make sure the camera does not drop.
Wiring without making a hole for cables in the 
ceiling
Ceiling Mounting when the material of the ceiling 
is mortar or concrete
Washer (L)Screw C
(Length: 20 mm [13/16 inches], 
    4.0 mm [3/16 inches])

 Prepare anchors for 4.0 mm (3/16 inches) diameter screws for 
ceiling mounting.
  When drilling into mortar, be careful of pieces of mortar 
which may become loose and fall.
  To attach the Safety Wire, make a hole and put anchor 
into it.
Stopper
Pass the Safety Wire through Ceiling Plate A, adjust the 
dents on the camera to Ceiling Plate A, and then turn the 
screw to attach the Ceiling Plate A firmly. 
						

							Important Information
Network Camera
Model No. BB-HCM403A (PoE Ready)
IMPORTANT SAFETY INSTRUCTIONS
When using this unit, basic safety precautions should always be followed 
to reduce the risk of fire, electric shock, or personal injury.
1.Read and understand all instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Attach the Safety Wire to the camera to prevent it from dropping.
6. After taking away the sand or the dust on the lens cover, wipe the lens 
cover with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the 
manufacturers instructions.
8. Do not install near any heat sources such as radiators, heat registers, 
stoves, or other devices (including amplifiers) that produce heat.
9. [When using the AC Adaptor (Model No. BB-HCA2A: Option)] Protect 
the AC adaptor cord and AC cord from being walked on or pinched 
particularly at plugs, convenience receptacles, and the point where 
they exit from the unit.
10. [When using the AC Adaptor (Model No. BB-HCA2A: Option)] When 
you operate the camera, the power outlet should be near the camera 
and easily accessible.
11 . Only use attachments/accessories such as stand specified by the 
manufacturer.
12. Do not touch the unit, Ethernet cable, AC adaptor (Option), AC 
adaptor cord (Option) and AC cord (Option) during lightning storms.
13.Unplug the unit from power supply when unused for long periods of time.
14.Refer all servicing to qualified service personnel. Servicing is required 
when the unit has been damaged in any way, such as the AC adaptor 
(Option), AC cord (Option) or plug (Option) is damaged, the unit does 
not operate normally, or has been dropped.
15. Prolonged exposure to direct sunlight or halogen light may damage 
CCD sensor.
16. The camera is intended for indoor ceiling use only.
17. Keep the SD memory card (customer-provided) out of reach of 
children to prevent swallowing.
18. Unplug this unit from power supply if it emits smoke, an abnormal 
smell or makes unusual noise. These conditions can cause fire or 
electric shock. Confirm that smoke has stopped and contact an 
authorized service center.
SAVE THESE INSTRUCTIONS
Please read this manual before using, and save this manual for future 
reference.
Panasonic Network Camera Website:
http://www.panasonic.com/netcam
How to Use This Documentation
The Network Camera includes the following 5 manual types. 
• Important Information (This manual) This manual has general information and safety instructions you will 
need to understand before installing.
• Getting Started
Getting Started explains the initia l configuration of the Network 
Camera, to help you to set up the Network Camera quickly and easily.
• Installation Guide (For Professional Installers) Installation Guide explains mounting methods of the Network Camera.
• Operating Instructions (Included on the Setup CD-ROM) Operating Instructions explains the operations, settings, features and 
maintenance of the Network Camera.
• Troubleshooting (Included on the Setup CD-ROM) Troubleshooting provides troubleshooting help.
Trademarks
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• Pentium is a trademark or registered trademark of Intel Corporation or its  subsidiaries in the United States and other countries.
• All other trademarks identified herein are the property of their respective  owners.
Abbreviations
• Network Camera is called Camera in this manual.
• Setup CD-ROM is called CD-ROM in this manual.
FCC and Other Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC  Rules. These limits are 
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,  uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio co mmunications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harm ful interference to radio or 
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the  interference by one or 
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interf erence that may cause 
undesired operation.
Environment:
Do not install the camera where the temperature is less than 0  °C (+32  °F) or greater than +40  °C (+104  °F). Allow 10 cm (3 15/16 inches) clearance 
around the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight.
Routine care:
Wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder.
When you leave the unit unused for a long period of time, disconnect the plug of the AC cord from the outlet (when using the AC  adaptor) or disconnect 
the Ethernet cable from the unit (when using PoE).
If you have any problems:
Consult an authorized Panasonic Factory Service Center.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to  operate this device.
CR Coin Cell Lithium Battery Information:
This product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate
Audio and Video Recording Notice
PLEASE NOTE that under certain circumstances, audio/video recording may be PROHIBITED by law. This device should be used only i n compliance with 
all applicable laws and statutes.  No responsibility will be taken by our company with respect to consequences resulting from the use, damage or both of the camer
a.
© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.
PQQX15556ZA  KK0606JT0
Indoor Ceiling Use Only• Installation and wiring should be performed by a professional installer. 
						

							System Requirements for your PC
Your PC (Personal Computer) and network must meet the following 
technical specifications for the camera to work properly.
For IPv4 Connection
For IPv6 Connection
Note
• A PoE hub is required when using the PoE.
• See Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/  for details about 
network environment.
What is IPv6?
• IPv6 is short for Internet Protocol Version 6.
• IPv6 was created to provide the additional IP addresses that will be  needed as the Internet continues to expand.
• IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a  number of years during a transition period.
• Though most ISPs (Internet Service Providers) do not yet support IPv6,  many local networks already use it. When your ISP supports IPv6, your 
Panasonic Network Camera will be ready!
• For more information, visit  http://www.ipv6.org/.
Item Description
Operating System Microsoft
® Windows® XP, Microsoft® Windows® 2000 
Microsoft® Windows® Me, Microsoft® Windows® 98SE
CPU • For viewing single camera
Pentium
® III (800 MHz or greater is recommended.)
• For viewing multiple cameras Pentium
® 4 (1.8 GHz or greater is recommended.)
Protocol TCP/IP protocol
(HTTP, TCP, UDP, IP, DNS, ARP, ICMP)
Interface 10/100 Mbps network card installed
Web Browser Internet Explorer 6.0 or later 
(Not included on the CD-ROM)
Audio User-supplied microphone and speaker (required to use 
the Talk and Listen features)
Item Description
Operating System Microsoft
® Windows® XP Service Pack 1 or later
CPU • For viewing single camera
Pentium
® III (800 MHz or greater is recommended.)
• For viewing multiple cameras Pentium
® 4 (1.8 GHz or greater is recommended.)
Protocol TCP/IP protocol 
(HTTP, TCP, UDP, IP, DNS, ICMPv6, NDP)
Interface 10/100 Mbps network card installed
Web Browser Internet Explorer 6.0 or later 
(Not included on the CD-ROM)
Audio User-supplied microphone and speaker (required to use 
the Talk and Listen features)
Security Cautions
When using this product, take appropriate measures to avoid the following 
security breaches.
• Leaks of private information via this product
• Illegal use of this product by a third party
• Interference or suspension of the use of this product by a third party
Take the following measures to avoid security breaches:
• To prevent illegal access, keep the firmware up to date 
(If you do not have the latest version of firmware, this can lead to 
blocked access or information leaks).
• You are responsible for the security settings, such as user name and  password, to access this product. This information should not be made 
available to any third parties outside the user group.
• Mount the camera where the camera will not be stolen.
• You are responsible for this products user information, such as videos, 
still images, Internet content, etc. This information should not be made 
available to any third parties outside the user group.
• When sending this product to be repaired with a company not related to  Panasonic, make back-up copies of files, if necessary, and reset this 
product to factory default.
• When transferring this product to another party, make back-up copies of 
files, if necessary, and reset this product to factory default.
• Recorded files stored on the SD memory card can lead to private  information leaks. When sending this product to be repaired or 
transferring it to another party, ensure that the SD memory card is 
removed.
• When disposing of this product, reset this product to factory default, or 
erase information by means of electrical deletion or physical 
dismantlement.
User Name and Password Protection
The use of a unique User Name and secret Password is an important 
tool that will help limit unauthorized individuals from accessing the 
camera. If you choose to disable this tool, and choose not to limit 
access by use of a User Name and Password, this may result in 
access to the camera by unauthorized individuals. (See page 75 of 
the Operating Instructions on the CD-ROM)
Included Items
The following items are provided with the camera.
Main Unit  . . . . . . . . . . . . . . . . 1 pc. Safety Wire . . . . . . . . . . . . . . 1 pc.
Order No.: PQME10080Z
Wire Length: About 30 cm (1 feet)
Ceiling Mounting Cover  . . . . 1 pc.
Order No.: PQKL10085Z1 Ceiling Plate A
 . . . . . . . . . . . 1 pc.
Order No.: PQZMHCM403A
Ceiling Plate B . . . . . . . . . . . . 1 pc.
Order No.: PQMD10107Z Screws A
. . . . . . . . . . . . . . .  2 pcs.
Order No.:  XYN3+J6FJ
Screw B  . . . . . . . . . . . . . . . . . 1 pc.
Order No.: PQHV2610PJ65 Screws C
. . . . . . . . . . . . . . .  5 pcs.
Order No.:  XTB4+20AFJ
Washer (S) . . . . . . . . . . . . . . .  1pc.
Order No.: XWG26D12VW Washer (L)
. . . . . . . . . . . . . . . 1 pc.
Order No.: XWG4F16VW
Setup CD-ROM  . . . . . . . . . . .  1pc.
Order No.: PQQX15036XCD Important Information (This manual)
. . . . . . . . . . . . . . . . . . . . . . . .  1 pc.
Getting Started  . . . . . . . . . . .  1 pc.
Installation Guide . . . . . . . . .  1 pc.
The information in this document is subject to change without notice.
Panasonic Consumer Electronics Company, 
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infanter ía, Km. 9.5,
Carolina, Puerto Rico 00985
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal 
use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic 
Communications Co., Ltd.
For product service
• Panasonic Servicenters are listed in the servicenter directory.
• Call 1-800-272-7033 for the location of an authorized servicenter.
• This Network Camera is designed for use in t he United States of America. Sale or use 
of this product in other countri es/areas may violate local laws.
When you ship the product
• Carefully pack your unit, preferably in the original carton.
• Attach a letter, detailing the symptom, to the outside of the carton.
Symptom
• Send the unit to an authorized servicenter, prepaid and adequately insured.
• Do not send your unit to the Panasonic C onsumer Electronics Company listed below 
or to executive or regional sales offices.  These locations do not repair consumer 
products.
Option
When using the AC Adaptor, use only the specified Panasonic AC Adaptor 
and AC Cord shown below.
Model No.: BB-HCA2A
AC Adaptor  . . . . . . . . . . . . . . 1 pc.
Cord Length: About 3 m (9 feet 10 
inches) AC Cord
. . . . . . . . . . . . . . . . . 1 pc.
Cord Length: About 1.8 m (5 feet 11 
inches) 
						

							Operating Instructions
Network Camera
Please read this manual before using, and save this manual for future reference.
Panasonic Network Camera Website: http://www.panasonic.com/netcam
for customers in the USA or Puerto Rico
Model No.BB-HCM403A
(PoE Ready)
Indoor Ceiling Use Only 
						

							Operating Instructions
2
Main Features
Dome-shaped Camera for Neat Mounting on the Ceiling
This is a dome-shaped camera with integrated mounting hardware ideal for indoor 
ceiling use. Conventionally, to mount our cameras (other than the optical zoom 
type
*1) on the ceiling, a separate dedicated stand was necessary.
The integration of the mount equipment and the neat design of the dome shape 
allow you to mount the camera anywhere conveniently.
PoE*2 (Power over Ethernet) Compliant with a Power Receiving Device 
Integrated
The camera is compliant with PoE (IEEE 802.3af) standards, contains a power 
receiving device that enables it to receive power via an Ethernet cable, and 
supports PoE
*2. This allows you to mount the camera even if there is no power 
outlet near the installation position, and saves the cost of installing a new power 
outlet. In addition, since power can be supplied through a 100 m long cable from 
the PoE hub, the camera can be installed in a wide range of positions. Data 
transmission is also performed via the Ethernet cable, so the connection of several 
cables is not necessary. This allows you to mount the camera neatly considering 
the esthetic appearance of the installation position.
The power can also be supplied via an optional AC adaptor (Order No.: BB-
HCA2A) when a power outlet is situated near the installation position.
10x Digital Zoom Feature*3
The camera has a 10x digital zoom feature that allows you to increase the size of 
a monitored object up to 10 times. This makes it easier to view objects that are 
located far away from the camera. In addition, each user can use this digital zoom 
feature. Therefore, when accessing one camera from multiple positions, each user 
can view camera images with various magnifications without affecting other users.
Audio 2-way Communication*4 (Walkie-talkie Type)
2-way audio communication (Walkie-talkie Type) is available for use between the 
camera and a PC that displays camera images by using an internal microphone or 
a customer-provided external microphone and speaker with a built-in amplifier. 
This allows you to send your voice to the camera from your PC as well as to view 
camera images or listen to the sounds sent from the camera position to the PC.
*1 Optical zoom type cameras: Panasonic Network Cameras such as BB-HCM381A or BB-
HCE481A.
*2 PoE supported: PoE stands for Power over Ethernet. To use PoE, a PoE hub is necessary.
*3 10x digital zoom feature: As the magnifica tion increases, the image quality decreases. This 
feature is not available from cell phones.
*4 Audio 2-way Communication: This feature is not available from cell phones. The Talk button 
and Listen button cannot be used simultaneously. Depending on the network environment and 
traffic conditions, the audio may be delayed or may break up.