Panasonic Network Camera BB HCM371A Users Guide

Installation/Troubleshooting
[For assistance, please call: 1-800-272-7033]                                  21
9.When the Single Camera page is displayed, the setup is completed.
 When Security Warning window is displayed, click [Yes]. (See page 38)
 See page 39 for Security Warning window when using Microsoft Windows 
XP Service Pack 2.
 When having set the wireless configuration, follow 1.7 Confirming the 
Wireless LAN Setup on page 26.
Note
To ensure that the most current image is displayed,...

Installation/Troubleshooting
22
1.6 Setting up Internet Access to the Camera
1.Display the Camera List window (see page 17—page 18).
2.Select the camera to set up and click [Execute].
 This program searches for the cameras that are connected to the router 
and displays the MAC Addresses, IP addresses and Port Numbers.
 The MAC Address on the rear side (see page 14) of the camera shows 
which camera you select on the Camera List window.
Note
If more than 20 minutes have passed since the camera was...

Installation/Troubleshooting
[For assistance, please call: 1-800-272-7033]                                  23
3.Click [Automatic Setup (Internet Access)].
Note
In order for Internet access to be properly enabled, your router’s UPnPTM 
feature should be enabled. Most router manufacturers disable this feature. See 
http://panasonic.net/pcc/ipcam/ for more information. 
4.Enter the user name and password that were set, and click [OK].
 
 
Sets up the camera to view on 
the LAN.
 
Sets up the Internet...

Installation/Troubleshooting
24
5.When using a router supporting UPnP™, check [Enable]. When using a router 
not supporting UPnP™, check [Disable]. Then click [Next].
 Check if your router supports UPnP™ referring to the routers manual. If 
UPnP™ is not supported, the router has to be manually configured for port 
forwarding. Refer to the routers manual for instruction on how to do it.
 If you select [Disable], skip to step 9.
6.To register with the Viewnetcam.com FREE DDNS service, check [Register...

Installation/Troubleshooting
[For assistance, please call: 1-800-272-7033]                                  25
9.When Setup complete is displayed, and click [To Single Camera page].
 The port number must be specified at the end of camera URL.
Using port 80: 
  http://(Cameraname).viewnetcam.com 
  or http://IP Address
Using any other port: 
  http://(Cameraname).viewnetcam.com:Port Number 
  or http://IP Address:Port Number
10.When the Single Camera page is displayed, the setup is completed.
Notes
 The...

Installation/Troubleshooting
26
1.7 Confirming the Wireless LAN Setup
After setting each item for the wireless LAN, confirm that the camera works 
correctly.
1.Turn off the power.
2.Disconnect the Ethernet cable.
3.Turn on the power
 Confirm that the indicator lights green.
Note
If the indicator does not light green, the radio waves may not be reaching the 
camera. Put the camera near the wireless router. Or the SSID or the WEP key 
may be different from those for the wireless router.
4.Start up the web...

Installation/Troubleshooting
[For assistance, please call: 1-800-272-7033]                                  27
1.7.1 Wireless Configuration
Set the Wireless Configuration according to the wireless settings of the router.
 For more information about wireless setting, see  
http://panasonic.net/pcc/ipcam/
1.Set the SSID. 
Set the name of the wireless network.
2.Select the Communication mode. 
They are IEEE Communication modes. Select the same Communication mode 
as that of the router to which the camera...

Installation/Troubleshooting
28
4.Set the WEPKey1–4. 
Selecting [WEP] at Cipher enables you to set WEPKey1–4. One or all of the 
four keys can be set. Check the same key number as set to the router, and set 
the same key as at the router.

Note
Make sure to set Encryption to secure the wireless LAN.
:The entered WEPKey will be displayed as s 
regardless of the key type selected.
HEX, 10 characters 64 bit:012345abcd
HEX, 26 characters 128 bit:0123456789abcdef012345abcd
HEX, 32 characters 152...

Installation/Troubleshooting
[For assistance, please call: 1-800-272-7033]                                  29
1.8 Viewnetcam.com Service (IPv4/IPv6)
Viewnetcam.com is a free dynamic DNS (DDNS) service provided by Panasonic. 
It allows you to choose an easy-to-remember address (such as 
bob.viewnetcam.com) that you can use to view images from your camera over the 
Internet. This service is compatible with both IPv4 and IPv6 addresses.
What is the advantage of Viewnetcam.com service?
In order to view...

Installation/Troubleshooting
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Notes
 Ask your ISP about what type of IP address you are using.
 Some ISPs assign you a local IP address. In this case, you cannot use the 
Viewnetcam.com service. Ask you ISP about what type of IP address you 
are using.
 If the camera is using a port number other than 80, the port number must 
be specified at the end of the Viewnetcam URL. For example:
 
Using port 80: http://(Cameraname).viewnetcam.com 
Using any other port: http://(Cameraname).viewnetcam.com:Port...