Panasonic Network Camera BB HCM311A Users Guide

Installation/Troubleshooting
11[For assistance, please call: 1-800-272-7033]
1.3 Camera Feature Locations
1.3.1 Front View
Indicator Display
*1 The indicator turns orange if the camera is not connected to the LAN.
*2 The indicator blinks orange if the camera is not connected to the LAN.
*3 See page 41.
 
 
Lens Cover
Lens (0.5 m [about 20 inches]—Unlimited)
 
 
Indicator
The indicator color shows camera status.
Microphone
The microphone picks up audio around the camera. 
(See page 28 of the Operating...

Installation/Troubleshooting
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1.3.2 Side View
1.3.3 Bottom View
 
SD Memory Card Slot
(See page 36)
 
FACTORY DEFAULT RESET Button
Resets settings to default (see page 
126 of the Operating Instructions on 
the Setup CD-ROM).
 
Cover
Stand/Tripod Mounting Hole (See page 37 and page 39) 

Installation/Troubleshooting
13[For assistance, please call: 1-800-272-7033]
1.3.4 Rear View
Stand 
Mounting Hole
(See page 38)
DC IN jack
(See page 15)
External I/O
(See page 124
of the 
Operating 
Instructions on 
the Setup CD-
ROM))
 
MAC Address (see page 
17) and Serial number (S/
N) is indicated on the 
label.
Ethernet (LAN) port
(See page 14)
Hook for Audio Cables
(See page 37)
Hook for Power Cord
(See page 37)
Audio Output Terminal
(See page 29 of the 
Operating Instructions on 
the Setup...

Installation/Troubleshooting
14
1.4 Connecting the Camera to Your Router
Connect the camera to your router with an Ethernet cable to set up the camera.
1.Connect the Ethernet cable (customer-provided) to the camera.
Note
These instructions assume your PC is already connected to the Internet and 
your network includes a router.
2.Connect the Ethernet cable to your router.
Ethernet port
Ethernet cable
To your router
To a LAN port of your router
Ethernet cable (Straight Cat5 cable)
(Customer-provided)To the...

Installation/Troubleshooting
15[For assistance, please call: 1-800-272-7033]
3.Connect the AC adaptor cord to the DC In jack, and plug the AC cord into the 
outlet.
 The AC cord is used as the main disconnect device, ensure that the 
socket-outlet is located/installed near the equipment and is easily 
accessible.
 Use only specified Panasonic AC adaptor PQLV202 (Order No. 
PQLV202Y).
 If the indicator does not light green, see page 40 and page 41.
 A noise can be heard during pan/tilt operation. This...

Installation/Troubleshooting
16
1.5 Setting up the Camera to View on the LAN
Setup CD-ROM allows you to easily set up the camera.
Notes
 To avoid any possible problems, temporarily disable any firewall or 
antivirus software.
 This procedure explains installation of the camera on the same network 
that your PC is part of.
 Before proceeding, close your web browser.
 See page 137 of the Operating Instructions on the Setup CD-ROM for 
details.
1.Insert the Setup CD-ROM into the CD-ROM drive of the PC....

Installation/Troubleshooting
17[For assistance, please call: 1-800-272-7033]
 When the following dialog box is displayed, click [Unblock].
3.Select the camera to set up and click [Execute].
 This program searches for the cameras that are connected to the router 
and displays the MAC Addresses, IP addresses and Port Numbers.
 The MAC Address on the rear side (see page 13) of the camera shows 
which camera you select on the Camera List window.
Camera 
Status
Camera 
List window
Displays IPv4 or 
IPv6...

Installation/Troubleshooting
18
Notes
 If the indicator does not light green, check the connection. (See page 11)
 If more than 20 minutes have passed since the camera was turned on, the 
camera cannot be set up from the Setup Program. In this situation, 
disconnect the AC cord from the outlet, and reconnect it again.
 The Setup Program may not list any cameras due to your firewall or 
antivirus software settings on your PC. If you cannot disable your firewall 
or antivirus software, you can set up...

Installation/Troubleshooting
19[For assistance, please call: 1-800-272-7033]
5.Enter the user name and password you wish to use, and click [Save].
6.Enter the name and password that were entered above, and click [OK].
7.When the Single Camera page is displayed, the setup is completed.
 When Security Warning window is displayed, click [Yes]. (See page 34)
 See page 35 for Security Warning window when using Microsoft Windows 
XP Service Pack 2. 

Installation/Troubleshooting
20
Note
To ensure that the most current image is displayed, Internet Explorer should 
be configured as follows. This will not have any negative result on normal use.
To enable Internet access to the camera
Click [Next] to set up the Internet access to the camera and go to step 3 on the 
page 
22.
 If you do not allow the Internet access, click [Cancel], and go to page 32 
to confirm the camera image.
1.While viewing any website, Click [Tools][Internet Options].
2.In the...